Improving Food Safety Management: A Case Study of The Clove Club

This report discusses how The Clove Club, a UK restaurant, improved their food safety management using performance review techniques such as 360-degree feedback and self-evaluation. The report also recommends an implementation plan and measurement tools for monitoring the plan's progress. The SMART action plan is suggested as a suitable management solution to address shortcomings within the organization. The report concludes that implementing these management practices can improve individual employee performance and increase the potential growth of the business.

Food Safety
Management

Table of Contents
PART-2 ...........................................................................................................................................1
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Classification of management practices using scope of performance review techniques .....1
Recommendation of management alternatives including implementation plan ....................2
Suitable management solutions to address shortcomings within The clove club..................3
Justified recommendations to resolve challenges applying measurement tools for monitoring
implementation plan ..............................................................................................................3
CONCLUSION................................................................................................................................4
REFERENCES ...............................................................................................................................5

PART-2
INTRODUCTION
This report is based on the UK restaurant which establish vegan and healthy food for
their customers which give positive impact on their health. The clove club is the UK one of the
most famous restaurant which deliver the best quality services among the customers. The clove
club using different techniques which can improves the overall performance of the business. The
respective organisation develop effective management plan which is suitable solution for the
organisation (Anal and et. al., 2020). In addition to this report includes justified recommendation
which are applied for monitoring implementation plan.
MAIN BODY
Classification of management practices using scope of performance review techniques
Management practices are suitable method of working and the process by which business
operation system works and it is the best practice to improves the productivity of the business
environment. Management practise also helps organisation to utilize resources effectively which
gives positive impact on the business environment. In context of clove club management practice
plays an important role in promoting business organisation at success level. Management team of
the clove club adopted various tools and techniques which can improves the self capability of
employee which includes training and development of employee, innovation of advanced
techniques and effective communication with employee (Kong and Kueh, 2020). There are some
techniques which are adopted by the business to improves their business performance which
includes:-
360 degree feedback:- This type of techniques helps in bring improvement with the
service by analysing the review of employee performance from different sources. Other sources
report the performance of employee, managers and peers. This management techniques give
some advantages from the review and feedback by which business organisation improves their
working performance and employee get alert to alter changes. One disadvantage of this
management techniques is time taking techniques which is a delayed process. The clove club
restaurant take advantages of this management techniques by applying this and utilization this
techniques in their business environment.
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Self Evaluation:- This techniques of performance review is beneficial for individual by
which they can self evaluate themselves by which they can bring innovation in their working.
Individual performance is the on basis of their current outcomes and make focus on their future
goals. Self evaluation performance review helps in understanding the gap between employee can
judge their own working performance and make improvement which can give positive impact on
the organisation. The clove club restaurant utilize these performance review techniques which
can improves the performance and opinion of individual employee and enhance the potential
growth of the business environment (Choi, Nelson and Almanza, 2019). This can help company
to eliminate the negative and disadvantages factor from the business and helps employee to self
development and improvement in their working performance.
Recommendation of management alternatives including implementation plan
The performance review techniques is recommended for The clove club is 360 degree
feedback which is beneficial for the employee as well as business. The main advantage of this
performance review techniques is to gain more profit and enhance the potential growth of the
business. With the help of this employee bring improvement within their performance (Wang
and Wang, 2021). Many business organisation implement the SMART action plan which is
mentioned below:-
Objective Specific Measurable Attainable Relevant Timely
The main
objective of
this action
plan is to
make feedback
channel for
employee and
management
The particular
objective of
this action
plan to
develop essay
communicatio
n channel
which are
adopted by
employee to
give their
feedback
The objective
can be
measured by
analysing the
quality with
which
employee and
management is
received by
senior leaders.
The main
objective is
easily
attainable with
the help of
advance
technology
which include
different
online
platform for
analysing the
The objective
is related
because it gain
feedback from
employee and
peers is about
the
performance
of individual
employee.
Business usses
360 feedback
About 2-3
months
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about the
performance
of
management.
employee
feedback.
performance
techniques
which helps in
analysing the
review of
each employee
performance.
To obtain
regular
observation or
report of the
employee
performance
This objective
of action plan
have main
focus on
analysing the
report from
manager and
leaders on the
daily basis of
employee
performance.
The activity
criteria for the
action plan
objective is to
observe the
appropriate
performance
report which is
developed bye
the
management
team at the
clove club.
The objective
is easily
attaining with
the help of
digital
technology
which can
helps manager
to develop
regular report
of of the
employee
performance
on regular
basis.
This is
effective
objective
because can
helps business
organisation to
implement the
360 feedback
performance
techniques.
2 months
Suitable management solutions to address shortcomings within The clove club
The clove club restaurant faces many challenges by addressing solution to utilize the
performance review techniques of 360 degree review which is beneficial for the the business
organisation. With the helps of 360 feedback performance employee can improves their working
outcomes in effective manner (Wiśniewska, Czernyszewicz and Kałuża, 2019). This solution is
effective to enhance the employee performance and it is time consuming factor which can solve
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the problems of employee. Business uses various digital techniques which can enhance the
operation and production capacity of the business.
Justified recommendations to resolve challenges applying measurement tools for monitoring
implementation plan
It is recommended that performance review of 360 performance degree feedback is used to
enhance the individual employee performance by observing the strengths and weakness of each
employee. The clove club business focuses on monitoring the business performance which can
eliminate the errors from the business environment (Motarjemi, 2018). These techniques
increases the revenue of the business and employee get satisfied with their working performance
and cost, this is one of the most beneficial and success plan of implementing action plan.
CONCLUSION
From the above discussion, it is concluded that business adopted various management
practices which can improves the performance of individual employee. Business organisation use
360 degree feedback and self evaluation which can helps employee to work in effective manner.
Business environment implement SMART action plan which can increases the potential growth
of the business.
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REFERENCES
Books and Journals
Anal, A.K., Waché, Y., Louzier, V., Laurent, R., Mens, F., Avalllone, S., Mahakarnchanakul,
W., Udompijitkul, P., Tantikitti, C., Nguyen, T.B.T. and Thao, P.P., 2020. AsiFood and
its output and prospects: An Erasmus+ project on capacity building in food safety and
quality for South-East Asia. Food Control, 109, p.106913.
Kong, J. and Kueh, A., 2020. Food Safety.
Choi, J., Nelson, D. and Almanza, B., 2019. Food safety risk for restaurant management: Use of
restaurant health inspection report to predict consumers’ behavioral intention. Journal of
Risk Research, 22(11), pp.1443-1457.
Wiśniewska, M., Czernyszewicz, E. and Kałuża, A., 2019. The assessment of food safety culture
in small franchise restaurant in Poland: the case study. British Food Journal.
Motarjemi, Y., 2018. Whistleblowing: Food safety and fraud. In Food ethics education (pp. 147-
156). Springer, Cham.
Wang, B. and Wang, Y., 2021. Big data in safety management: an overview. Safety science, 143,
p.105414.
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