Food Safety Management: Management Practices and Recommendations for Costa Coffee

FOOD SAFETY
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Management practices within a costa coffee service operation, using a range of performance
review techniques.........................................................................................................................3
Recommend and produce management alternatives to improve performances...........................3
Appropriate management solutions to address shortcomings within a specific food service
operation, using a range of management tools and performance review techniques...................4
Recommendations to resolve organizational challenges applying measurements tools for
monitoring an implementation plan for improved performance within a given food service
organisation..................................................................................................................................4
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................1

INTRODUCTION
A food safety management is the process in which quality standard and safe to consume
is to be ensured. This report is based on case study of Costa coffee. This report will study
management practices within the food services operation. Moreover, this report will also cover
recommendations to improve organization performance. In addition to this, management solution
to address shortcomings will be evaluated (Acquah, Agyabeng-Mensah and Afum, 2020). This
report will also include justify recommendation to resolve organizational challenges by applying
management tools.
MAIN BODY
Management practices within a costa coffee service operation, using a range of performance
review techniques
Management practices is to be defined as working method and innovation that can be
used by manager to improve the effectiveness of the work system. Management practices are
included training and development of staff, sharing information, adoption of new technology,
introduce new schemes and improving the quality of product etc. Moreover, the best practices
are to adopted to efficiently achieve organization objective. Costa coffee adopt changes
according to the customer feedback. It may include better serving services where it is not
required to ask twice for the order. Moreover, management keep their eyes on reducing the
wastage in order to save their invested amount and put it at other area which will provide higher
return. Management self evaluate their performance, productivity, customer satisfaction with the
help of rating scale, behavioural checklist, 360 degree feed back etc. Moreover, Costa coffee
constantly monitor and inspect their quality of food in order to maintain positive image in the
mind of the consumer (Bloom and et.al., 2019). Moreover, team performance can be evaluated
with the help of management by objectives.
Recommend and produce management alternatives to improve performances
 Implementation plan can be stated as the plan and strategies made by top management
are converted into action. Management should create unique taste which helps to create
unique brand in the market.
 Costa coffee should analyse all the resources which are present in the market so that best
alternative can be taken out.