Food Safety Management: Methods and Techniques for Successful Food Service Companies

This essay explores various methods and techniques for food production and supply chain used by the food service sector. It analyzes managerial techniques and technologies that could help food service companies run their businesses successfully. It also discusses efficient buying and acquisition procedures for a food service organization. The subject is Food Safety Management, and there is no specific course code, course name, college, or university mentioned.

Food safety
management

Contents
Contents...........................................................................................................................................2
INTRODUCTION...........................................................................................................................1
LO 1.................................................................................................................................................1
Explore a variety of methods to the food production network used by the food service sector,
emphasising the role of important participants............................................................................1
Discuss about the fundamentals of efficient buying and acquisition procedures for a food
service organisation.....................................................................................................................2
Analyze various methods to the food supply network and purchasing tactics which could
improve company efficiency.......................................................................................................3
LO 2.................................................................................................................................................3
Analyze the use of various statistical techniques to assist efficient managerial tactics..............3
Analyze several managerial techniques which help foodservice corporations run their
businesses successfully................................................................................................................5
Analyze managerial techniques and technologies which could help food service companies run
their businesses successfully........................................................................................................6
LO 3.................................................................................................................................................7
A particular food service company's ethics policies should be discussed, along with how they
affect the performance of the company as a whole.....................................................................7
Positive social development........................................................................................................8
Analyze the impact of various moral standards on the ultimate effectiveness of a certain
restaurant services provider.........................................................................................................8
LO 4.................................................................................................................................................8
Utilizing a variety of performance evaluation tools, evaluate managerial practises inside a
particular foodservice business....................................................................................................8
Provide managerial choices, along with an execution strategy, that will increase productivity. 9

Utilizing a variety of administration instruments and quality evaluation approaches, develop
proper managerial strategies to solve issues inside a particular food service business.............11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Food service management is the ability to serve lunches and beverages to a large audience in
a pleasant and economical manner (Lin and Roberts, 2020). At several points during the food
services activities, a professional demeanour as well as the requisite skills, knowledge, and focus
are required. In this essay, we'll look at the different food supply chain tactics employed by the
restaurant service industry. The publication also provides examples of appropriate procurement
and buying practises for the restaurant business. Italian cuisine is the focus of Prezzo, a United
Kingdom dining chain with branches in the UK and around Germany. The study will conduct in-
depth study on a range of tools and techniques that support efficient managing strategies. There
are many management strategies that can make business operations successful. Numerous ethical
activities will be investigated in the research. The study will look at various management duties
in a specific food industry and make recommendations for improving company effectiveness.
LO 1
Explore a variety of methods to the food production network used by the food service sector,
emphasising the role of important participants
The management of the firm's food operations should strive to employ techniques for its
healthy food supply chain. The mechanism which governs how well a farm-fresh dinner comes
to consumers' dinner tables is referred to as the "food supply chain." The food supply chain's
production, processing, transit, usage, and discharging processes are included. The appropriate
expansion of the food service system is viewed as a key element for the food sector. Prezzo
makes utilization of a range of food supplier networks to achieve maximum sustainability and to
provide meals to the public. Some of the usual tactics Prezzo often uses are as follows:
 This customer-configurable approach integrates an agile and fast networking approach to
manage dinners and services via food manufacturing and meal manufacturing effectively.
This tactic enables management to meet customer demand for food while enabling
businesses to thrive in a competitive industry (Manning, Luning and Wallace, 2019).
 Rapid networking approach, like this tactic is used by restaurants to constantly change the
odour or taste of different goods to suit customer tastes. Prezzo uses this tactic to
efficiently serve customers, use up the restaurant's residual stock, and generate a sizable
profit.

 An efficient networking plan is one that provides food, beverages, and restaurants with
customer’s high-quality dinners and services that offer businesses a competitive
advantage in the industry. Prezzo uses this technique if restaurants need to deliver large
volumes of food using a variety of techniques.
 The agile approach is employed by the restaurant and beverage industry since it is critical
for them to be nimble in ability to deal with competitors. Consistently operating eateries
in the marketplace might benefit from this tactic. Belle Italiano and ASK Italian are
formidable rivals in the industry, and Prezzo uses this tactic because it might be helpful in
such a scenario.
Discuss about the fundamentals of efficient buying and acquisition procedures for a food service
organisation
A variety of foodstuff products are included in the buying and procurement process that can
potentially assist Prezzo in maintaining the norm and successfully completing the dinners and
eatery activities. One can consider acquiring as an expected element essential to any business
using the right foodstuff suppliers (Martin-Rios, Hofmann and Mackenzie, 2021). Working with
local suppliers is essential for Prezzo if it wants to get the best products for the best prices and
advance the growth of the global industry. Prezzo conducts this procedure in several stages,
including:
 The initial stage in the purchase and acquiring process is determining the need for the
commodities and services that suppliers will give in addition to make food. It might be
useful in determining the areas in which a company falls short such that spending
analysis can be applied to create the most effective price expenditures.
 Locating and evaluating suppliers is the following phase, which entails identifying the
suppliers from which the business can effectively procure the goods and materials
required for its operations. Prezzo may utilize a range of web tools to identify the best
and also most reputable supplier for its company.
 After choosing the best source for the products and services, discussions with the
designated supplier as part of the contractual process are initiated. When it comes to
improving content and the connection among clients and suppliers, this step may be seen
as vital for the business.

 The last phase in the purchase and procurement process is the transmission of the
purchase demand to the provider, also known as discharging of the purchase demand.
This technique aids the organisation in negotiating prices following selecting its desired
provider. The stage comprises comprehensive justifications of the prices and
requirements for the services and activities, in addition to approval of the process
(Mensah and Mensah, 2018).
Analyze various methods to the food supply network and purchasing tactics which could
improve company efficiency
Prezzo uses a variety of supply chain strategies in additional to other ways to further the
corporation's expansion. For management, it is essential to identify potential customers who
might be interested in the company's products. Since they're so important in establishing
productivity metrics and incentives—both that are required to increase productivity and
profitability within the company—Prezzo should concentrate primarily on smaller supply chain
networking approaches. A client-centric approach is essential for management to retain potential
customers and attract new customers to the products and solutions. The management of Prezzo
should focus on meeting customer expectations in addition to obtain a competitive advantage and
boost corporate effectiveness as interests and inclinations of customers are shifting rapidly.
LO 2
Analyze the use of various statistical techniques to assist efficient managerial tactics
Companies can use a variety of statistical tools and approaches for study methodology so
that management can apply it successfully in the workplace. Strategic evaluation might be
defined as the act of identifying, facilitating, reviewing, and rating the firm's capabilities to
obtain a competitive advantage. Prezzo makes extensive use of Porter's Five Forces and SWOT
analysis to develop efficient management strategies.
SWOT analysis of Prezzo
 Strength: This is viewed as the administrative expertise which differentiates companies
from competitive competitors in the industry. The Italian staff at Prezzo, that prepares
food according to patron likes and inclinations while being managed by an experienced
management team, is the company's biggest advantage. There are more than 180 Prezzo
restaurants across the nation (Nardi, Auler and Teixeira, 2020).

 Weaknesses: Prezzo's primary areas of vulnerability are research and invention, however
these issues can be addressed through a variety of channels, notably inventiveness in the
products and business practises of the organisation. Additional issue which is believed to
occur is pricing misconception because some things are expensive with minimal
quantities.
 Opportunity: Medical awareness is currently the environment's leading trend, and this
trend is expected to last for considerable time. Prezzo might also provide online activities
to increase the company's productivity and earnings.
 Threat: Competitors who offer transportation and takeaway employing cutting-edge
technology breakthroughs could pose the biggest potential danger to Prezzo. Competitors
have cheaper pricing, which can entice new customers to the company.
Porter's five forces
 Threat of replacement: Prezzo is accompanied by a sizable number of competitors who
provide nearly similar products and services at various prices. Customers in the diverse
marketplaces of the contemporary business have low switching prices, which jeopardises
Prezzo's capacity to operate financially.
 Threat of new entrant: Opening a brand-new eatery only needs one investor, or existing
eateries may use franchising to up their competition. Prezzo can be affected by the many
eateries that are joining the industry with effective technical improvement.
 Supply chain's negotiation position: Prezzo has a large selection of suppliers from which
to choose, thus their negotiation power is constrained since its products and services
differ from some offered by their competitors. The negotiating power of the suppliers
seems to have no impact on the productivity or revenues of the organisation (Naumov,
2019).
 Customers' negotiation power: Customers have certain negotiation power since they can
switch among products and services at low cost. Yet, those who are committed to the
brand's taste and quality would remain loyal to it for a considerable period of time,
irrespective of the price.
 Competitor rivalry: The possibility of Prezzo facing comparable competitors is important
since its competitors are more powerful than that of the business. Prezzo should employ a
range of strategies to boost its competition in the industry, improve productivity, and

boost revenues for the business in addition to outperform all rivals who are likewise
competing in the same industry circumstances.
Analyze several managerial techniques which help foodservice corporations run their businesses
successfully
Since they contribute to the firm's ability to produce more goods and generate more revenue
whilst improving workplace conditions, the management practises adopted by the business
should be unique. Prezzo employs a range of management strategies to enhance processes,
integrating such strategies into the company structure to accomplish sustainability and the
growth of the company.
 Execution of the plan is currently a top priority for Prezzo, who should move quickly to
make critical choices in light of the clients' fluctuating demands and tastes. In order to
keep customers happy and committed to the corporation’s development, it is essential to
provide each worker with the proper training and career development possibilities (Noto,
Coletta and Vainieri, 2020).
 The creation of novel cuisine products should stay current with shifts in consumer tastes
and desire in order to maintain consumer trust. Prezzo should promptly supply innovative
things in addition to maintain interest. Customer trust may depend on innovation, and
then when conditions change, it's important for businesses to adjust so that revenue may
be increased.
 Development of sustainability because if robustness is emphasized, a corporation’s
operations and goods are much more apt to be approved by the society. Each business in
the foodstuff industry does have an obligation to safeguard the environment and advance
communal well-being. The corporation must control carbon dioxide emissions, scrap
management, and protect foodstuff supplies from infection in addition to maintain quality
and environmental sustainability.
 Operator training and development are important since they will help workers become
better at managing customers in a respectable way. Prezzo has more than 190 sites,
therefore it's important that the eateries choose staff who are appropriately equipped to
give the best advice and consider customer needs into account. Management can utilize
technology to enhance the technical skills of their workforce. Training programmes help
workers enhance their skills as well as other areas wherein individuals lag behind while

also increasing general effectiveness, which boosts the productivity of the company right
away (Pressman, Naidu and Clemens, 2020).
 The initial step Prezzo must do is to inspire employees, as they are the most valuable
asset in the company and could be inspired if properly included in decision-making. It
might improve both employee creativity and their ability to conduct informed research.
 Acceptance of modern technology as to remain competitive in the market, Prezzo should
embrace cutting-edge techniques to enhance customer service. Prezzo manufactures food
with a variety of tastes for customers whilst reducing production expenses, increasing the
corporation’s revenue. Other techniques are used in preparing food to adhere to the
COVID-19 regulation for social distancing.
 Establishment of an agile supply chain: Given the high degree of uncertainty in the
current environment for the foodstuff industry, Prezzo should establish an agile supply
chain to support customer trust in the eventuality of a COVID-19 epidemic. This might
provide administrators with accessibility to cutting-edge technology like automatic
surveillance tools and distributing strategies that reduce face-to-face engagement. These
instruments will assist to mitigate the effects of pandemic conditions on the business's
output.
Analyze managerial techniques and technologies which could help food service companies run
their businesses successfully
A systematic company strategy is necessary for Prezzo to stay profitable and competitive in
the industry. Prezzo employs a variety of strategies and tools that have contributed to their
success. Maintaining consistency and winning over customers' trust are essential for Prezzo to
prosper in the restaurant services sector. In addition to take informed choices regarding flavour
and cutting-edge products, Prezzo should also maintain a viable supply system. To limit
contamination and maintain social boundaries, businesses should employ cutting-edge
technology to combat the COVID-19 outbreak. The ideal management strategy that Prezzo might
employ is one that involves compensating or rewarding employees because then they perform
out respective duties in conformity with the needs of the business (Purwanto, 2020).

LO 3
A particular food service company's ethics policies should be discussed, along with how they
affect the performance of the company as a whole
Prezzo provides a broad range of food offerings, therefore upholding a number of ethical
beliefs is crucial to the survival of the business. Prezzo operates effectively, offering top
efficiency and growth, thanks to a variety of ethical criteria. Prezzo is a chain of restaurants
owned by Britons that has locations throughout several locations. Ethical standards may have a
substantial influence on the opinions and actions of workers and customers in respect to the
company 's products and services. Prezzo frequently upholds the following ethical principles:
 Maintaining sanitation is essential for food industry companies to maintain strict
standards for hygiene operations in addition to increase earnings and productivity in light
of the COVID-19 pandemic. Washing one's hands is crucial for keeping a good
atmosphere for environmental assets, food, and production in part to keeping oneself tidy.
Prezzo is following the appropriate guidelines, including keeping to oneself and
sanitising equipment. It is essential to meet the safety and hygienic standards in such
types of sites, including restaurants, in addition to attract customers to the business's job.
It might entice customers to the establishment due to the hygiene since it protects
individuals from foodborne illness. As the COVID-19 is expanding quickly and has the
potential to be fatal, people are becoming more concerned regarding their safety.
Therefore, it might be useful for Prezzo to use ethical, acceptable procedures and tools
that safeguard customers' safety and wellbeing (Purwanto, Hutagalung and Yanthy,
2020).
 Increased food utility since is among the most important aspects of the food served—the
taste—depends on how effectively it meets the tastes and demands of the customers.
Prezzo places equal importance on upholding the quality of its food offerings and its
design principles. There are a wide range of traits related to food cleanliness that ensure
the growth and success of the company.
Properly applying ethical standards encourages worker engagement that in turn can increase
customer satisfaction and, ultimately, productivity. Prezzo might make advantage of such
methods to streamline their processes and offer food products and services that satisfy customers'

tastes and wants whilst simultaneously keeping into consideration their wellbeing and cleanliness
(Rincon-Ballesteros, Lannelongue and González-Benito, 2020).
Positive social development
The leadership's support may give the food activities management sector a competitive
advantage. By giving its employees the correct opportunities, the business might be able to
improve the firm's recruiting rates. In a competitive industry, CSR is essential for increasing
productivity and brand awareness.
Analyze the impact of various moral standards on the ultimate effectiveness of a certain
restaurant services provider
Business etiquette can be viewed as a formally or informally norm as well as judgments
made by governments regarding the actions of the business. Companies are required to carry out
a variety of responsibilities and operate in compliance with the rules and regulations established
by the government. The United Kingdom government has had influence over a number of laws
and rules pertaining to both worker and client liberty (Soon, 2018)(Stapleton and Cole, 2018).
Employees should adhere to a number of laws and restrictions in order to maintain a competitive
advantage and performance in the sector. Prezzo's main objective is to maintain its employees'
happiness and productivity at workplace, and in addition to accomplish that, it is essential that
they guarantee employee safety and satisfy their needs. The most essential business governance
for the restaurant services industry are safety-related, and Prezzo should respect those norms if it
doesn't want to harm the business's bottom line. Due to the closing of multiple facilities, the
COVID-19 pandemic has resulted in a substantial detrimental impact on the firm's revenues and
the business in the nation. Prezzo must use sufficient inventiveness in its food products and
technical solutions if it wants to boost customer trust in the services the business can give.
LO 4
Utilizing a variety of performance evaluation tools, evaluate managerial practises inside a
particular foodservice business
A firm's strategies for management its staff are evaluated through productivity evaluations,
which also involve a system of feedback to assist employees becoming extremely effective in
administering restaurant supplies. The restaurant needs adequate management and rapid
evaluation to identify its applicability in view of the settings, to provide advice and undertake

necessary action (Stoyanova, 2019). This will assist Prezzo achieve its business goals. In order to
stand out from the competitors, the company uses a variety of productivity evaluation
approaches. Employees might be explored in a variety of methods given that they are constantly
involved in tasks. The happiness of the staff and the hygiene of the foodstuff should also be
considered into account. Employee happiness raises the probability that they'll remain motivated
and engaged in the business, providing it a competitive advantage. Furthermore, it is important to
evaluate component quality since accomplishing such increases a business's sales and
profitability and allows it to make goods of a specific calibre. The segment will cover the
commercial restaurants as a separate food services provider.
 Psychological assessments are a good way to find latent potential in employees and boost
performance. By evaluating individuals on their cognitive prowess, identification traits,
management capabilities, as well as other variables, the assessments identify potential
skills; managers can then give employee’s participant’s instructions to focus mostly on
offering excellent customer service in order to retain customers and expand the firm's
purchasing corporation.
 The method examines people in various methods and from various angles; the evaluation
of the person is acquired from extra authorities, such as colleagues, bosses, workmates,
and many others. This results in 3600 reactions. Employees' competencies are assessed
together with their character and managerial skills, and it is on foundation of this data that
decisions regarding progression opportunities and learning facilities are determined. The
technique is effective since it enables it simpler for administrators to carry out strategy
goals by collecting employees' full viewpoints of everyday encounters with superiors,
deputies, as well as other people.
Based on this, the corporation is more likely to focus on boosting the food's quality and
degree of customer comfort. Additionally, there is a strategy to motivate the workforce by giving
them the finest training available so employees could engage in Prezzo procedures and aid the
business in achieving its goals.
Provide managerial choices, along with an execution strategy, that will increase productivity
Prezzo's management might implement a number of extra tactics to raise employee efficiency
and improve operational outcomes, such as:

 Foster an atmosphere of anticipation and awareness because fresh pursuits are greeted
with reluctance because individuals are generally more stable and resistive to transitions.
In ability to function effectively in a dynamic world, management should foster a sense
of urgency and educate personnel into being more adaptable.
 Because satisfied employees are more motivated and involved, achievements must be
celebrated. Thus, it is important to recognise and reward all tangible successes as well as
potential commercial deals in effort to motivate employees to put in more effort and earn
bigger rewards.
 Effective team formation is required to increase organisational efficiency by increasing
employee involvement. Since members of a team are significantly better at helping each
other and working as a team, study have proven that teams are more effective than
singles. Prezzo may use Tuckman's team formation techniques and Belbin's team duties
to form effective teams (Stoyanova, 2020).
An aim derived
from the
suggestions
Activities Timefram
e
Who is
concerned?
monitoring
equipment
Capable of alteringPrezzo's
management has to
be open and honest
regarding the goals
and prospects for
transformation in
order to aid the
workforce in
adjusting. Take
charge of the team
and educate them
rather than
penalizing
inefficiency.
7 Weeks Whereas the
administration has
shown potential for
influence, the
administration has
showed
possibilities and
consequence.
The 3600
assessments might
be used to monitor
a laborer's
behavioural
patterns so that
they can receive
excellent
treatment.
Celebrate victory Awards, certificates,30 days The executiveEmploying the

and feel joy bonuses,
promotions, as well
as other measures
might be
implemented in
reaction to various
achievements in
addition to motivate
employees to keep
up their efforts in
sequence to be
acknowledged and
considered into
account.
branch, managers,
and many other
aspects.
techniques at the
center for mental
process and
inspection, this
behaviour can be
seen.
Forming teams Assigning company
work and using
ideas including
Tuckman's and
Belbin's team roles
are essential for
effective team
formation (Visser-
Amundson and
Kleijnen, 2020).
3 weeks The leadership and
staff of the
company will be
included. The
manager will
oversee the various
stages of the
organizational
setting and provide
individuals
instructions on how
to complete the
company goals.
One must employ
strategies
including
management by
objectives if one
want to monitor
the outcomes of
their actions.
Utilizing a variety of administration instruments and quality evaluation approaches, develop
proper managerial strategies to solve issues inside a particular food service business
Because of competition, there are several variety of management strategies accessible to
handle issues with the supply chain in corporate eateries. The business might use relationship

advertising to identify customer needs and meet these needs with food and services to attract
customers. In attempt to improve the firm's positioning and create it increasingly attractive to
bigger customers, regular customer feedback should be requested in online or in person. The
application of benchmarking methods might be utilised to create higher standards in
conformance with company image, legal requisites, and standards set by rival businesses in a bid
to improve organisational productivity and efficacy, inspire employees to satiate customers, and
further Prezzo's management objectives (Walsh and Leva, 2019).
CONCLUSION
According to the study indicated above, Prezzo was capable of performing well thanks to
changes made to suitable company policies and strategies. Various supplier chain networking
tactics used by Prezzo were examined in the analysis along with organisational partners. The
study further highlights how crucial purchasing and procurement are to the operations of the food
service industry. Prezzo employs a variety of strategies, such as Porter's Five Forces and SWOT
analysis, to effectively carry out its goals. Prezzo looked at a number of management strategies
that enabled the business produce more and function better. The research demonstrates a number
of moral practices and its impacts on overall organisational success. There are suggestions for
improving the efficiency of the company based on the study's examination of management
practises in certain sectors.

REFERENCES
Books and journals
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Walsh, C. and Leva, M.C., 2019. A review of human factors and food safety in Ireland. Safety
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