Food Safety Management: Principles, Procurement, and Analytical Tools

This report covers different food service contexts, food supply chain approaches, effective procurement and sourcing processes, and analytical tools for effective management strategies in the food service industry. It includes a case study of Murano restaurant and analysis of ethical practices. Subject: Food Safety Management, Course Code: N/A, Course Name: N/A, College/University: N/A

Food safety Management

Table of Contents
INTRODUCTION...........................................................................................................................3
P1 Produce an introduction and overview of different food service contexts............................3
P2 Different food supply chain approaches within the food service industry............................4
P3 Principles of effective procurement and sourcing processes for a food service operation....5
P4 Assess the application of different analytical tools to support effective management
strategies......................................................................................................................................7
M3 Analysis of various ethical practices implemented at Murano ..........................................11
D2 Critically analyse various ethical practices in specific food service organisation and their
impact on the organisation’s business objectives overall.........................................................11
CONCLUSION .............................................................................................................................11
REFERENCE.................................................................................................................................12
PART B..........................................................................................................................................16
INTRODUCTION.........................................................................................................................16
MAIN BODY.................................................................................................................................16
Assessment of management practices using range of performance review techniques ...........16
Recommendation of management alternatives including implementation plan ......................17
Appropriate management solutions to address shortcomings within Murano .........................18
Justified recommendations to resolve challenges applying measurement tools for monitoring
implementation plan..................................................................................................................19
CONCLUSION..............................................................................................................................19
REFERENCES..............................................................................................................................20

INTRODUCTION
Food and drinks region is one of the quickest developing quarter in United Kingdom.
This is a carrier presenting region hence, it's far crucial for eating places to cognizance on their
diverse type of offerings to meet their focused clients. The great of meals and liquids additionally
performs an crucial function to draw greater clients for a eating place. Murano eating place is an
one of the maximum famous eating place in UK which were given its recognition through its
vegan meals items(Tutu, and Anfu, 2019). The following record covers review of various meals
carrier context, unique meals deliver chain evaluation inside meals carrier industry, standards of
powerful procurement and sourcing strategies for a meals carrier operation, unique analytical
equipment to assist powerful control strategies, distinctive control practices that assist a hit
enterprise operations in meals carrier organisations. Beside this, it additionally cowl moral
practices in meals provider organisation, overall performance assessment method of meals and
carrier region, an execution plan for enhancing overall productivity of a selected eating place.
Main body
P1 Produce an introduction and overview of different food service contexts
There are diverse kinds of meals offerings inside meals and drinks enterprise which might be
discussed below-
Platter to plate carrier- This carrier offer display of meals and its offerings to client. Here,
various food are provided to clients with good ornament and the waiter or waitress held the
meals in hand properly and placed the plates of various food in a well mannered and tender
way to fulfill them.
Family provider or French carrier- It is the meals carrier wherein maximum of the eating places
serve their diverse type of dishes on clients eating desk and clients are alleged to select
through them self that which dish they choose to have(Hall, and Johnson-Hall, 2021).
American style- In this type of style, waiters are alleged for serving their meals to their clients in
this sort of manner in an effort to now no longer disturb the association of meals at plates.
Basically, it include professional waiters to offer this provider to clients due to the fact right

here waiters are alleged to bring or 3 dishes in left hand and 3-four dishes in proper hand at
a identical time with out adverse meals association.
P2 Different food supply chain approaches within the food service industry
The method of food delivery chain include all ranges of a meals deliver chain from the stage of
cooking to disposals. In context of Murano eating place their deliver chain control is tested
below-
Production- Here, Murano eating place is meant to buy their uncooked cloth such as spices,
vegetables and plenty of different to prepare dinner dinner their food. In context of Murano,
this pastime is financed through their stakeholders to buy their uncooked fabric in huge
quantity for in addition processing.
Processing- Here, extraordinary type of food are organized in line with their menu which they
provided to their clients. Murano eating places chefs are professional and should recognition
to offer clean and complete of flavor dishes to their clients. Here, presentation of meals
object takes vital function to obtain fulfillment in deliver chain control of a eating place.
Cook now no longer simplest awareness to offer flavor to their dishes however in addition
they beautify their organized meals gadgets at the plates in the sort of manner for attract the
customers.
Distribution- Here, level wherein waiters served distinctive form of ordered food to their
particular clients. In this level wherein eating place have face to face and direct verbal
exchange to their clients. It is useful for any eating place to undertake a well mannered and
moral way to share their meals to their clients. In context of Murano, their waiters are nicely
professional to provide their provider to their clients. They additionally ask in among
whether or not their client want whatever else.
Consumption- This is the method wherein clients devour the supplied meals gadgets and
examine whether or not they prefer or dislike the flavor of meals and the carrier of particular
eating place. This is the level wherein clients offer remarks to the eating
place(Fathurrahman, and, et. al., 2021). In context of Murano eating place, they cope with
all form of comments whether or not it's far fantastic or poor in a well mannered manner and
thank their clients to offer real and real remarks.

Disposal- This is the level in which meals get disposed. In context of Murano, the meals that are
left through their clients get disposed with the aid of using their waiters and waitress. This
degree will in addition assist to examine how a whole lot meals is get wasted.
P3 Principles of effective procurement and sourcing processes for a food service operation.
In aspect of procurement this is basically one kind of system of buying items and offerings in
respect of an enterprise to reap the company aim successfully. But in opposite hand, sourcing is
the method of idedntifying, choosing and coping with the providers efficaciously for a
corporation to preserve their deliver chain control correctly. In respect to Murano eating place,
there are few concepts of procurement that are defined below-
Accountability- This is important for eating place that the supervisor or proprietor of the eating
place have to recognize their duty and take care of the responsibility for the procurement danger
below their private supervision.
Be truthful to all providers- It is vital that the eating place will offer all the ones facts virtually to
their providers that is associated with their hobby area. Hiding any facts and passing incorrect
records to providers is unethical pastime with the aid of using them.
Respect human rights and dispose of discrimination- It is likewise critical for a eating place to
awareness human rights and did now no longer behavior any illegal hobby like discrimination
amongst their decided on providers. In context of Murano, they offer proper quantity to their
providers for his or her uncooked fabric and make certain that they'll keep a great courting with
them.
Effective sourcing and procurement technique for Murano eating place is described
below-
Step1- Finding the needs of products and offerings
It is important that the eating places need to perceive the requirement of products and offerings
inside their eating place. In context of Murano eating place, they speak with every branch of their
eating place and asked whether or not their any branch want any items and offerings for
accomplishing their operational task. In this way they made a listing of requirements in their
procurement.
Step 2- Analysing listing of providers

From the evaluation of requirement of Murano eating place, they made a listing of providers
who will offer them their essential items after which they compare their providers. Here, they
rejected the ones providers who're presenting their items and offerings in massive fee and the
pleasant is low. They pick a unmarried or few organization of providers for his or her eating
place.
Step 3- Negotiation of contracts with decided on providers
This is the step wherein providers and organizations speak. Murano eating place examine the
rate of providers merchandise, excellent, shipping time, gives associated with bulk buy and
plenty of others(Karam, and, et. al., 2021). They make a agreement of such elements as a
evidence that they're managing their providers officially.
Step 4- Release buy order
After creating a right settlement files for buy requisition which contain the amount of products
that is required via way of means of the eating place, predicted supply date, phrases and
situations and plenty of others, Murano ought to area their order to their providers.
Step 5- Completing the fee technique
After receiving the bill, Murano eating place is recommended to pay a referred to quantity for
his or her ordered merchandise as quickly as possible. This will assist to keep precise family
members with providers and they'll preserve to deliver their items according to time in the eating
place if the bills are made on time.
Step 6- Receiving the ordered items
When fee is send to providers they supply their merchandise and enterprises acquire this orders
in time. Murano eating place tests the fine and amount of the acquired merchandise to make sure
that they're managing proper or sincere providers or now no longer.
Step 7- Maintain right facts of invoices
Murano eating place is usually recommended to hold a right document of various transactions
which they prepared with their providers. It will assist to have a evidence that during case
acquired items are broken in keeping with buy requisition then the eating place can display the
bill receipt. Along with this it assist to hold the information that who is right providers who
supply the products on time which in addition assist the organisation to fulfil their destiny
procurement needs.

M1 Analyse a range of different food supply chain approaches and procurement strategies that
can enhance organisational effectiveness
It is recommended for a eating place that they are able to comply with a right method in their
procurement process. It is powerful for a eating place to speak nicely inside their every branch to
examine their need for procurement(Rincon-Ballesteros, Lannelongue, and González-Benito,
2019). Not a unmarried branch ought to be left for evaluation of procurement requirement.
Secondly, making ready buy requisition is important for the eating place in order that no
confusion can be made among the eating place and providers associated with their orders.
D1 Provide valid and justified recommendations to support management practices and strategies
that enhance effective business operations
It reccomends for Murano eating place that they could keep an amazing dating with their
providers and maintain all facts of transaction which are prepared with help of their providers as
a evidence. In second, it's also advocated that they could test the products which they get hold of
from their providers to test whether or not their providers ship them real items with right high-
satisfactory and amount or now no longer consistent with their contract
P4 Assess the application of different analytical tools to support effective management strategies.
There are diverse varieties of powerful control techniques that is accompanied via way of means
of Murano eating place for his or her organisational advantage and those powerful control
techniques are given below-
SWOT evaluation- This analytical device is used to examine electricity and weak spot of an
corporation with a view to awareness on their strengths to create more income and attention on
weaknesses to transform it into strengths(Chen, and, et. al., 2020). Secondly, this device
additionally encompass possibility for company boom and threats that is important for
corporation to guard and defend them self from loss. SWOT evaluation of Murano eating place is
given below-
Strengths-
 Murano eating place is offering
vegan meals gadgets to their
clients which consist of to
Weaknesses-
 They are not able to control their
economic sports well because of which
they're growing their charges each 12

prepare dinner dinner ingredients
from herbal protein and
neutrinos meals gadgets for the
clients.
 They specially recognition on
hygienic element and try and
prepare dinner dinner exclusive
dishes in a hygienic manner.
months with out right evaluation of the
reason.
 They are not able to adjust their menu for
longer time frame this means that they
persist with their particular dishes and
not able to launch new food on ordinary
basis.
Opportunities-
 Utilizing franchising technique
can assist the eating place to
make bigger their marketplace
and also earned excessive profit.
 With putting unique styles in
their menu and dishess will
assist to draw greater consumers.
Threats-
 Enhancing withinside the overall range
of competition will acted like risk for
Murano eating place as their clients will
transfer to different eating place in the
event that they offer their offerings in
decrease charges compared to Murano.
 Covid pandemic additionally acts as
danger for the eating place due to the fact
after this pandemic clients choose to have
domestic made merchandise extra then
eating place merchandise.
PEST analysis- This is the analytical version that is used to examine special outside
elements of a enterprise and the way they impacted upon a company. This version assist to make
techniques to address those elements efficaciously with a purpose to now no longer effect lots at
the company. PEST evaluation of Murano eating place is described below-
Political factor- In respect of UK, they have much low regulations on their buying and selling
sports that is useful for the Murano eating place to extend their commercial enterprise to
different countries(Dzwolak, 2019). Their company tax is excessive which effect terrible upon
Murano eating place to pay excessive taxes.
Economical factor- UK is having desirable employment price which assist Murano eating place
to lease properly professional and proficient chefs and waiters for his or her restaurants. On the

opposite hand uncooked cloth of UK is highly-priced which purpose bad effect upon eating place
to buy their uncooked cloth on excessive price.
Social factor- In relation to UK, the human beings of United Kingdom have excessive shopping
electricity and that they consciousness on excellent of merchandise and offerings. Therefore, this
may assist the Murano eating place to offer desirable exceptional of foods and offerings to serve
them to benefit their satisfaction.
Technological factor- UK is the united states of america that have excellent technology like
improve equipment and machines for manufacturing of products for diverse industries(Purwanto,
2020). Online charge and turning in of meals merchandise assist the Murano eating place to
benefit extra customers. They also can sell their eating place on social media for its international
reach.
P5 Different management practices that support successful business operations
Hire of professional personnel- This is vital to lease professional and talented chefs and
waiters for the effectiveness control of Murano eating place. Talented personnel will lessen the
possibilities of uncertainty inside their eating place.
Facilitating powerful education to personnel- It is vital for a control group that they'll offer
powerful education to their personnel specifically to waiters that how they could benefit the
pleasure degree of clients with their verbal exchange way.
Monitoring and controlling- It is critical for Murano eating place to screen and manage sure
sports for carrying out a success operations. Having digital digicam at eating place will assist the
supervisor to reveal successfully at the sports in their workforce and clients inside their
restaurants.
M2 Critically evaluate management tools and practices that can support successful business
operations in food service organisations
This is seriously evaluated that SWOT evaluation enables a employer to examine their
strengths and weak point. Due to this they easily take corrective actions to transform their weak
point into strengths. This is how a corporation can compare their overall productivity on ordinary
foundation to make corrections at the elements in which they may be missing behind(Panghal,
and, et. al., 2018). This will assist them to function their sports affectively to advantage most
profit. PEST analytical device additionally assist to examine outside enterprise elements of a

eating place which in addition assist to examine the techniques for dealing with those elements
successfully with a view to now no longer effect terrible upon their operational sports.
P6 Discussion of ethical practices at Murano and impact of Ethical practices on success of the
organization
There are various ethical practices that are utilised at Murano restaurants in order to
provide a better food results so that competitive advantage can be acquired as well as
profitability and sustainability can be ensured in short run as well as long run (Nimri and et. al.,
2021). Some of these ethical practices are discussed below as:-
 Paying a liveable wage:- The restaurants generally pay less wages to their staffs and
employees are less skilled or unskilled labours does and generally lives up to tips they
gets from the customers. But that does not means that the managers should not pay well
to them. In order to get loyal staffs, it is important for them to pay them well. In reference
with Murano, they pay their employees well deserved salaries which ensure more stable
and loyal workforce which gives them advantage to train the untrained staffs and keep
them as an essential part of their operations.
 Provides high quality ingredients:- One of the most important ethical practices
practiced by the restaurants are to provide the quality ingredients to their customers as in
food, customers expects and looks for good quality and taste of foods that can only be
insured if good quality ingredients are used in cooking (Gong, Wang and Lee., 2020) . In
reference with Murano restaurant, the firm uses high quality of ingredients in cooking up
of food which makes the quality and taste of food very much appreciable which leads to
giving competitive advantage and gives them ethical advantage as buyers prefer quality
over quantity in food.
 Having a transparent supply chain:- Restaurants should have this ethical practices as it
is important for the customers to know where they supply their raw materials from how
they deliver their food to the final buyers so as to ensure hygiene in quality of food. In
context to Murano, the firm uses this ethical practice in order to ensure more loyal
customer base as it is important for customers to know if the food is hygiene or not.
Customers will prefer Murano more over other restaurant firms as they know their supply
chain which will build a feeling of trust in them that they are getting foos from a
trustworthy location.

M3 Analysis of various ethical practices implemented at Murano
There are various ethical practices that are utilised by Murano in order to get competitive
advantage over other various restaurant firms. These ethical practices proves to be advantageous
for them as these ethical practices directly leads to getting more focused and loyal customer base.
One of these practices are that they utilizes quality ingredients in their cooking process which
leads to more better quality as well as taste of the food they are offering. Other practices that
ensure better profitability is short run as well as long run is that they have a a transparent and an
effective supply chain which builds up trust and loyalty of their customers. Furthermore, they
pay well to their staffs which leads to more dedicated, loyal and trained staffs which results in
better effective results in the organisation so that profitability and stability can be ensured.
D2 Critically analyse various ethical practices in specific food service organisation and their
impact on the organisation’s business objectives overall
Ethical practices are the fixed practices and processes that are acquired by them in their
production of goods and services that makes a better working environment in the organisation as
well as wins trust of customers (Cover, Haw and Thompson., 2022). In reference with Murano,
the firm uses various ethical practices that ensures better goal orientation in the firm which can
be achieved with a better efficiency so that return on investments can be maximised. They also
makes sure better relationship between the customer and the management that leads to better
customer loyalty as well as working environment.
CONCLUSION
From the above report, this can be concluded that there are a variety of services and
products that enables a restaurant to assess what is the best possible way or opportunity that is
available to them in so that profits can be achieved. This report was a brief discussion that was
made on different supply chain approaches used by various industries, principles of procuring
and sourcing of food services and different analysis tools to assess the managerial strategies for
which SWOT and PEST analysis was done. Along with this, different ethical strategies that are
used by firms in order to ensure better working environment and results was discussed.

REFERENCE
Book and journal
Chen, H., and, et. al., 2020. Food safety management systems based on ISO 22000: 2018
methodology of hazard analysis compared to ISO 22000: 2005. Accreditation and
Quality Assurance, 25(1), pp.23-37.
Cover, R., Haw, A. and Thompson, J.D., 2022. Ethical Practices, Digital Citizenship and
Communication Futures. In Fake News in Digital Cultures: Technology, Populism and
Digital Misinformation. Emerald Publishing Limited.
Dzwolak, W., 2019. Assessment of HACCP plans in standardized food safety management
systems–the case of small-sized Polish food businesses. Food Control, 106, p.106716.
Fathurrahman, R.N., and, et. al., 2021. The performance of food safety management system in
relation to the microbiological safety of salmon nigiri sushi: A multiple case study in a
Japanese chain restaurant. Food Control, 127, p.108111.

Gong, T., Wang, C.Y. and Lee, K., 2020. The consequences of customer-oriented constructive
deviance in luxury-hotel restaurants. Journal of Retailing and Consumer Services, 57,
p.102254.
Hall, D.C. and Johnson-Hall, T.D., 2021. The value of downstream traceability in food safety
management systems: an empirical examination of product recalls. Operations
Management Research, 14(1), pp.61-77.
Karam, L., and, et. al., 2021. How can packaging, source and food safety management system
affect the microbiological quality of spices and dried herbs? The case of a developing
country. International Journal of Food Microbiology, 353, p.109295.
Nimri, and et. al., 2021. UK consumers’ ethical beliefs towards dining at green restaurants: A
qualitative evaluation. Journal of Hospitality and Tourism Management, 48, pp.572-
581.
Panghal, A., and, et. al., 2018. Role of Food Safety Management Systems in safe food
production: A review. Journal of food safety, 38(4), p.e12464.
Purwanto, A., 2020. Does Quality, Safety, Environment and Food Safety Management
SystemInfluence Business Performance? Answersfrom Indonesian Packaging
Industries. International Journal of Control and Automation, 13(1), pp.22-35.
Rincon-Ballesteros, L., Lannelongue, G. and González-Benito, J., 2019. Implementation of the
Brc food safety management system in Latin American countries: Motivations and
barriers. Food Control, 106, p.106715.
Tutu, B.O. and Anfu, P.O., 2019. Evaluation of the food safety and quality management systems
of the cottage food manufacturing industry in Ghana. Food Control, 101, pp.24-28.

Food Safety
Management

Table of Contents
INTRODUCTION...........................................................................................................................3
P1 Produce an introduction and overview of different food service contexts............................3
P2 Different food supply chain approaches within the food service industry............................4
P3 Principles of effective procurement and sourcing processes for a food service operation....5
P4 Assess the application of different analytical tools to support effective management
strategies......................................................................................................................................7
M3 Analysis of various ethical practices implemented at Murano ..........................................11
D2 Critically analyse various ethical practices in specific food service organisation and their
impact on the organisation’s business objectives overall.........................................................11
CONCLUSION .............................................................................................................................11
REFERENCE.................................................................................................................................12
PART B..........................................................................................................................................16
INTRODUCTION.........................................................................................................................16
MAIN BODY.................................................................................................................................16
Assessment of management practices using range of performance review techniques ...........16
Recommendation of management alternatives including implementation plan ......................17
Appropriate management solutions to address shortcomings within Murano .........................18
Justified recommendations to resolve challenges applying measurement tools for monitoring
implementation plan..................................................................................................................19
CONCLUSION..............................................................................................................................19
REFERENCES..............................................................................................................................20

PART B
INTRODUCTION
In this report, the chosen restaurant is a Murano which is a UK based Michelin starred
restaurant, established in the year 2008 and they serve Italian dishes inspired by both British and
Europe. It has both fun and fine dinning. In this particular report, there is classification of the
management policies with the help of a wide scope of performance review or revaluation
techniques. Moreover in this report, the suitable management choices or alternatives for Murano
are discussed and recommend. Also a detailed discussion as to how these tricks and trends can be
easily implemented with the help of a plan. Lastly, appropriate management methods for Murano
are also studied and given in this report along with appropriate recommendations while applying
measurement techniques for observing the implementation plan is also discussed.
MAIN BODY
Assessment of management practices using range of performance review techniques
The management practices of any such establishment may be defined as the working
approach and procedure which are used by various commercial enterprise, firms, etc. to upgrade
the efficiency of the employs and also to assure best utilization of all the available business
resources. With reference to Murano, the management practices plays an essential role in the
profit margin and the prosperity of the establishment. There are various management techniques
that are constantly used by the institution such as introduction of new and latest technology,
conducting proper training to develop the employees and also works towards establishing direct
communication within the employees (El Baz and Ruel, 2021). Hence, the most common
performance revaluation or review techniques so as to apply different management techniques
are as follows :
360 degree feedback: In the 360 degree feedback performance review technique, it
pertains to the process of taking a extensive notes regarding the conduct of a worker while
collecting feedback which is availed from all external sources. And these external sources which
is very nicely in built in these performance review technique also includes the workers, their
respective administrator, their colleagues, other reports, incidental associates, etc. The major
benefit of this particular performance revaluation technique is that it gives an absolute view on
16

the performance of the employs while the demerit is that it is slow and lengthy technique. With
the help of this Murano can have proper vision while using these techniques laid out.
Self Evaluation: With the help of this performance review technique mainly the conduct
of a person is calculated with the help of self rating . The person must applaud their own
achievements compared to their existing outcomes and also with their set target. Such kind of
performance review technique also includes exploring and making list of all such features of an
employee or a worker performer which should be kept in mind while the process of self-
evaluation (Fleenor, Taylor and Chappelow, 2020). The major merit of this performance review
technique is that this aids to interpret the disparity among the employs and their superiors. This
aids the establishment to interpret the rationale behind the employees who have reduced
performance and also to boast the certainty of various workers regarding their performance. The
major disadvantage of this particular performance review technique is that this is very biased and
not based on facts but on personal opinion. By taking the help of the process of self evaluation
the employer can easily regulate the actions of the employs. Hence, Murano can use this given
performance review technique so as to solve the disparity between employees view of their own
performance and also views on others works can be comprehended. This technique also aids the
various establishments to get rid of all the differences which is there in between the
administration and the workers opinions. It also help towards the development and growth of the
employees.
Recommendation of management alternatives including implementation plan
Now out of all the performance review technique the 360 degree feedback is suggested
for Murano. The major motive behind this is that this will aid the institution to have absolute
understanding of all their workers performance and also to provide impartial perspective about
the different employee performance (Church and et.al., 2018). Given below is the SMART
action plan for implementation:
Objective Specific Measurable Attainable Relevant Timely
The major
objective
is to
establish
This specific objective
of an institution is to
work towards building
simple and smooth
In this
objective, it is
done by
measuring and
This
particular
objective can
be achieved
This is called the
relevant objective
since it helps in
getting feedback
3
months
17

proper
feedback
or review
channels
available
for both
the
worker
and
governing
body.
communication
channels. These
channels are utilized by
the employs to confer
their response about
the actions of their
colleague and
administration (Sharifi,
2019). It establishes
the constructive
criticism among
employs.
distinguishing
the comfort
with which
response from
worker and
governing
body is
accepted by
the superior
ranking
leaders.
with constant
use of latest
and
innovative
technology
for example
the use of
social media.
It can be used
so as to
receive and
send review
or feedback.
or review from
staff and other
peeps regarding
the performance of
the different
workers for the
successful working
of the 360 degree
feedback the
revaluation of each
worker is
necessary.
To
maintain
and
collect
daily
report on
worker
performan
ce.
It is termed as the
specific objective since
it targets towards
gaining day-to-day
reports from
administrator about the
every day performance
of worker.
The
measurement
norm with
reference to
this objective
is to ascertain
that whether
precise and
detailed day-
to-day reports
are formulated
by
administration
level workers
at Murano.
In this
particular
objective the
use of digital
instruments
is done
where the
administrator
level staff
can make
daily reports
about the
performance
of various
employees.
The relevant
objective is called
so since it assists
towards the
application of the
360 degree
feedback.
2
months
18

Appropriate management solutions to address shortcomings within Murano
The benefiting and suitable solutions to overcome the management problems at Murano
is to use the performance review technique and among that the 360 degree review must be used.
This is extremely good for the establishment because this will provide a perception on the
different areas which are to be developed and this technique also helps to appropriate measures
so as to strengthen the performance of the employee after applying the 360 degree review
technique. The problem of this performance review technique is that it is very slow which can be
solved by including digital technology so as to speed up the time consuming process.
Justified recommendations to resolve challenges applying measurement tools for monitoring
implementation plan
Among the various performance review technique, the 360 degree feedback would be
beneficial for Murano so as to boast the worker performance by comprehending the stability,
weaknesses and abilities of the different employees (Purwanto, 2020). The re are various
monitoring or observing tools which might be utilised by the institution for example the
employee performance KPI includes the number of mistakes, number of units manufactured,
income per worker. With the help of KPI the company can achieve success and fulfil the
implementation plan.
CONCLUSION
In this particular report it can be easily inferred that, the management practices are
very crucial for any establishment and that there should be proper revaluation and must be
reviewed with the help of the different performance review techniques For example the 360
degree feedback and the self evaluation technique. Out of which the 360 degree feedback is very
efficient to review the performance of a worker or an employee. The SMART action plan also
aids towards providing a constructive, simple and detailed plan of action. The monitoring tools
are used for measuring the performance of these techniques for example the KPI measuring tool.
19

REFERENCES
Books and Journals
Church, A.H., and et.al., 2018. Enhancing 360-degree feedback for individual assessment and
organization development: Methods and lessons from the field. In Research in
organizational change and development (Vol. 26, pp. 47-97). Emerald Publishing
Limited.
El Baz, J. and Ruel, S., 2021. Can supply chain risk management practices mitigate the
disruption impacts on supply chains’ resilience and robustness? Evidence from an
empirical survey in a COVID-19 outbreak era. International Journal of Production
Economics, 233, p.107972.
Fleenor, J.W., Taylor, S. and Chappelow, C., 2020. Leveraging the impact of 360-degree
feedback. Berrett-Koehler Publishers, Incorporated.
Purwanto, A., 2020. Does Quality, Safety, Environment and Food Safety Management
SystemInfluence Business Performance? Answersfrom Indonesian Packaging
Industries. International Journal of Control and Automation, 13(1), pp.22-35.
Sharifi, A., 2019. A critical review of selected smart city assessment tools and indicator
sets. Journal of cleaner production, 233, pp.1269-1283.
20