Food Service Management: Procurement, Supply Chain, and Ethical Practices

Food Service
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
LO 1 ................................................................................................................................................1
Examine a range of different food supply chain approaches within the food service industry,
highlighting critical stakeholders in the process.........................................................................1
Discuss the principles of effective procurement and sourcing processes for a food service
operation......................................................................................................................................2
Analyse a range of different food supply chain approaches and procurement strategies that can
enhance organisational effectiveness..........................................................................................4
LO 2.................................................................................................................................................4
Assess the application of different analytical tools to support effective management strategies
.....................................................................................................................................................4
Evaluate different management practices that support successful business operations in food
service organisations...................................................................................................................6
Critically evaluate management tools and practices that can support successful business
operations in food service organisations.....................................................................................7
LO 3.................................................................................................................................................7
Discuss ethical practices in your chosen food service organisation and the impact these ethical
practices have on the overall business success...........................................................................7
Analyse various ethical practices in your chosen food service organisation and the impact they
have on overall business success.................................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Food service management is the significant process that should be perform considering
the significant management process that tends to offer various products and services considering
the preferences and requirements of customers. Food services management is fast growing which
need to make sure that the significant activities which are performed within the systematic way
tends to accomplish their prominent goals and objectives (Payne-Palacio, 2016). To carry
forward this report, Gloria Restaurant is considered which is an Italian restaurant and offer
dining room services with marble bar, mirrored ceiling and rich decoration and it is situated in
London, UK. The purpose of report is to identify the procurement and sourcing process in food
service, evaluate operations management strategies and lastly explore the significance of ethical
management for the success of business.
LO 1
Examine a range of different food supply chain approaches within the food service industry,
highlighting critical stakeholders in the process
Food supply chain is considered as consistent process in which it offer best and effective
food services to their customers. It tend to include prominent process to perform things
including, producing, production, processing and consumption and disposal (Griffith, Jackson
and Lues, 2017). It is helpful for the systematic supply chain of Gloria that offer that tends to
offer continuous services to their customers in terms of satisfying their customers to maintain
quality of offering. Within the food supply chain many individuals are involved considering
Farmers, Processor, Transportation and storage and consumers. For this, significant approaches
of food supply chain is mentioned as under: Fine dinning: It is the prominent approach that tends to offer the significant and special
cuisines to represent the diversified range of food services. These types of food involve
Indian, Chinese, Italian, Japanese and so on which reflect the speciality of significant
region (Liu, Lee and Hung, 2017). In terms of increasing sales, Gloria Restaurant should
try this as it tends to induce the innovative changes in business that leads to attract huge
customers. For this, restaurant need to hire specialists with prominent experience for
various foods and ways to present them in delicious method. As per this, Gloria
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Restaurant need to invest lot of money to pay prominent wages and pay to their chefs and
also tend to arrange several ingredients for them. Pop up food services: In this approach, restaurants need to offer best and efficient
services and offerings to their customers in terms of inserting the uniqueness and also
induce them for change. For this, there is unique and creative food that should be offered
by food truck and temporary restaurants and the former factories and concerning areas
are also much similar with it that tends to offer effective services for different occasions
and festivals. This approach is quite effective for Gloria in terms of operating for the
personal savings that undertake average investment. Conferences and events: As per this approach, restaurant tends to offer extra services to
their customers and also book wide area to organise conferences, events, meetings,
parties and so on. For this, restaurants offer prominent and effective services to their
customers according to their needs like drinks and refreshments (Thaivalappil and et. al.,
2018). Moreover, the effective service is offered in terms of generating the huge number
of profitability to expand their income. For this, restaurant need to make effective service
considering the less investment on the normal grounds.
 Theme food service: This approach is quite demanding and expensive that has effective
impact in terms of making environment better which is helpful in grabbing the attention
of people. It depends on small gatherings and also tends to organise birthday parties,
Bachelor's party, kitty, family gatherings and so on. As per this, individuals has their own
demand and restaurants need to offer various services to fulfil their basic requirements
(Lugosi and et. al., 2016). The specific theme which is offered to the customers of Gloria
is regarding the prominent decoration of parties according to theme.
Discuss the principles of effective procurement and sourcing processes for a food service
operation
There are several principles which are developed by the restaurant industry in terms of
maintaining the effectiveness in restaurants. For this, the procurement and sourcing of food
service operations tends to offer safe and effective food to individuals. Moreover, it tends to
offer prominent guidelines considering various principles regarding the demand and need of
Gloria Restaurant which satisfy customers in an effective manner.
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