Food Service Management: Approaches, Principles, and Strategies

Food Service Management

Table of Contents
Food Service Management..............................................................................................................1
INTRODUCTION...........................................................................................................................3
LO1..................................................................................................................................................3
Food Supply Chain Approaches..................................................................................................3
Principles of Effective Procurement and Sourcing Processes.....................................................4
LO2..................................................................................................................................................5
Different Analytical Tools to support Effective Management Strategies...................................5
Different Management Practices for successful Business Operations........................................7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
Food service Management refers to activities which are undertaken by the people in
context of food business operations. Food service management includes that daily operation of
the food business. Direction to people working for the businesses who are working for business
which are included in the business which prepare and serve food and beverages so that they are
able to ensure effective customer service to customers. This report includes McDonald’s
American Fast Food Company, founded in 1955 and Headquartered Chicago, US for a purpose
of carrying out discussion.
LO1
Food Supply Chain Approaches
Food supply chain refers to the process through which food from farm ends up on the
fork of customers of food businesses. The process for food supply chain includes production,
processing, distribution, consumption and disposal. One of the important perspective of food
supply chain is Farm to Fork, this means tracing different stages of the food chain system and
examines the food chain system which ensures safety of the food. This is a perspective of food
supply chain and approaches for the food supply chain are as follows-
Direct Food Supply
This is simplest form of food supply chain, this is because in this approach of food
Supply chain only supplier, a central company and a buyer are included. In this supply chain
McDonald’s can also buy the food ingredients and raw food material from farms and from the
immediate supplier (Septiani, 2016). This does not involve anyone else in the process of buying.
There are various benefits as one which has been mentioned earlier that this is simplest form of
supply chain, other benefit of this is that through this McDonald’s can ensure quality of food by
themselves and buy from the suppliers who has best deal with relation to quality and cost of the
product. In this supply chain approach McDonald’s buy products from local suppliers. In this one
important consideration is this that this might increase the efforts which are required for
procurement, storage and maintenance of the raw material.

Key Stakeholders in this supply chain are;
Supplier and McDonald’s. Suppliers can also be considered the owner of the food ingredients
being supplied to McDonald’s.
Short Food Supply Chain
This is a food supply chain which means that this short food supply chain involve very
few intermediaries. In this supply chain, food products travel a short distance, this allows
producer and consumers can talk to each other (Griffiths and et.al., 2016). This supply chain
includes local producers working together to promote local food markets. Through this supply
chain motive of farmers and other involved people is to strengthen rural economy, through this
sellers create new ways of selling local produce and attracting new types of customer. They also
foster cooperation between local farms and food sector. Through exercising this type of supply
chain McDonald’s can contribute to sustainable food development, this reduces Transport costs,
Co2 Emission etc.
Key Stakeholder in this Supply Chain are;
Producers who produce the food and mediators who are seller of the food and mediate between
producer and McDonald’s.
Outsourced Food Supply Chain
This supply chain includes that McDonald’s outsource its activities related to procuring
and getting food supplies. There are various benefits of this that McDonald’s can focus on its
core activities which are preparation and service of food and beverages (Allaoui and et.al., 2018).
In this one important factor is that it is not always possible that suppliers and people who have
been involved in outsourcing of the food supply chain.
Stakeholder in this are;
Organisation which has been given the responsibility to supply food to McDonald’s and the
McDonald’s are stakeholders in this. Indirect stakeholder in this is producer of the food
ingredients.