Appraisal and Management of Food Service Operations

Food Service
Management

Table of Contents
INTRODUCTION .............................................................................................................................3
Appraisal of the current management practices in a particular food service operation by utilize a
scope of the performance review methods and also Devise a suitable management solutions for
addressing the shortcomings in a particular food service operation by using range of the
performance review techniques and management tools..........................................................3
Critically justify the suggestion in order to resolve the business's challenges that are applying
the measurement tools for monitoring the implementation plan for an reinforced performances
within food service organisation...............................................................................................5
CONCLUSION .................................................................................................................................6
REFERENCES...................................................................................................................................7

INTRODUCTION
The food service is that field in the hospitality industry which make it a part of the service
sector raising need for an effective management in order to serve best service to their guest that
offer best experiences to the visitors. This study is concerned with a leading restaurant that is
situated in London (Slack, 2018).The chosen organization in this report is Ledbury that is
founded during 2005. this report will be based on the management aspect I the relation to smooth
and effective functioning of respective company. Organizational challenges are identified and the
betterment plan are also provided accordingly in order to make the changes and get over from all
challenges in a productive manner.
Appraisal of the current management practices in a particular food service operation by utilize a
scope of the performance review methods and also Devise a suitable management solutions
for addressing the shortcomings in a particular food service operation by using range of the
performance review techniques and management tools.
The Performance review is considered a part of the organisational learning, management
and development where leader and manager of a company use various approach and tools in order
to keep a check over their expected and actual performance. Ledbury also uses different
alternatives and ways relevant to the quality analysis and useful for the assessment with quality of
the employee's productivity. Management of the respective firm need to integrate their strategies
to make potential review of their service quality. This company uses some tool which are
mentioned below:
 Benchmarking- By using this toll of performance review, restaurant can look over the
competencies and other strong aspects of their rivals restaurant. There they will become
able to look over their feasibility in order to incorporate them in operation, if possible, the
competency resulting in to a better permanence (Oscarsson and Danielsson, 2018)
 KPI's- It is a primary tool through which an organisation can device number of the plan of
action in favour of the consumer satisfaction that will lead the company in the direction of
their strategic goals and objectives. Ledbury can use this tool and inform its workers with
their expectation from them and encourage them to achieve the prescribed standards.