Strategies for Business Development in Andy's Taverna Restaurant

Food Service
Management

Table of Contents
INTRODUCTION...............................................................................................................................3
Business Background........................................................................................................................3
Evaluation of Current Management Practices and Operational Performance....................................3
Recommendation for Improvement of the strategies of management................................................3
Implementation of the Plan and Solutions that will help in Support with the Plan............................4
Metrics for Monitoring and Evaluating the Plan................................................................................4
CONCLUSION....................................................................................................................................5
REFERENCES....................................................................................................................................6
Books and Journals................................................................................................................................6

INTRODUCTION
Business development is a process which helps in creating long-term value for an
organisation value for an organisation by maintaining customer relationships and increasing
the market share in the industry. This report will analyse the strategies implemented by
Andy's Taverna Restaurant in the development of their business in the external competitive
environment.
Business Background
Andy’s Taverna Restaurant is a London based restaurant which is also famous as
Little Greek Cyprus. The restaurant has a charming casual dining spot situated in the Greek
Islands. The restaurant is incredibly famous for their friendly prices and peaceful
environment.
Evaluation of Current Management Practices and Operational Performance.
There are some of the management practices which are implemented by the Andy’s
Taverna Restaurant for the smooth working of the operational processes which are as
follows:
 Follow Customer Feedback: In Andy’s Taverna Restaurant, the team always takes
the follow up feedback from its customers to analyse their performance and make
improvements according to the customers requirement to keep them satisfy from their
brand (Doppler and Lauterburg, 2008). This feedback will ensure smooth working
and decrease in the loopholes of their working environment.
 Increasing Worker’s Engagement and Regular Inspection: In Andy’s Taverna
Restaurant, the operation manager tries to fulfil the worker’s demand from the
restaurant and keep them motivated by building strong network of team which will
ensure fast working at the restaurant. The operation manager focuses on the regular
inspection of the working performance of their workers to ensure the efficiency of the
workforce and make strategies for increasing the effectiveness of the workers.
Recommendation for Improvement of the strategies of management.
For managing the Andy’s Taverna Restaurant, it is the responsibility of the
operational manager to make alternative backup plans for their strategies to ensure that the
failure of past strategies will not affect the performance of the restaurant. Hence, there are
some of the alternative plans for the restaurant: