Management Practices and Performance Improvement in Food Service

Food Service
Management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 4............................................................................................................................................1
P6 Assessment of management practices within organisation and use of performance review
techniques....................................................................................................................................1
P7 Recommendation of alternatives for performance improvement including an
implementation plan....................................................................................................................2
M4 Appropriate management solutions to address shortcomings within organisation with the
use of management tools and performance review techniques...................................................3
D3 Recommendations for resolving organisational challenges with application of
measurement tools to monitor implementation plan for improving performance within
organisation.................................................................................................................................3
CONCLUSTION.............................................................................................................................3
REFERENCES................................................................................................................................4

INTRODUCTION
Organisational challenges of a food service management are those issues and problems
which needs to be treated on time by ensuring that individuals, wider in social and economic
impacts which would result of computer based information system (PAYNE-PALCIO and
THEIS, 2016). The company selected for this report is Rainforest Cafe which is a jungle themed
restaurant chain founded by Steven Schussler. The topics covered in this report are management
practices of company, alternatives for performance improvement with implementation plan.
Apart from this report also focuses on appropriate solutions which can address shortcomings in
company and recommendations for resolving challenges in organisation.
TASK 4
P6 Assessment of management practices within organisation and use of performance review
techniques
Every organisation face certain management problems in the enterprise for which some
management practices has to be carried on for working innovations and to improve effectiveness
of working system (Tang, Repetti and Raab, 2019). For example, in Rainforest Cafe the
customers are have complaints about the food quality provided by Cafe is not good which is
affecting image of Cafe. To resolve this problem the following management practices which are
applied by its mangers to operate in proper manner:
 Training and empowering staff- When the employees feel empowered at work, they
have strong performance, job satisfaction and are commitment towards the organisation.
In Rainforest Cafe, staff members are trained properly and focus is given on providing
quality food satisfy the customers.
 Selective hiring- The practice of searching, evaluating and establishing working
relationship with to be employees is known are hiring. The manager of Rainforest Cafe
focuses on hiring the candidates who have skills and knowledge of making food and the
qualities which are required to work in food Cafes.
 Information sharing- It is key to deliver better and more efficient services that can be
coordinated with the needs of individuals. Information sharing is description of data
between various people in organisation and technologies. In Rainforest Cafe , the manger
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