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Effective Communication in Health Care

   

Added on  2020-07-22

6 Pages1478 Words34 Views
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Table of ContentsOutcome: 1 Equal opportunity..........................................................................................................3Outcome: 2 Meet specific needs of a service user in the settings....................................................3Outcome: 3 Health & Safety.............................................................................................................3Outcome: 4 Effective communication..............................................................................................3Outcome: 5 Safeguarding service users............................................................................................4Outcome: 6 Overcome barriers to communication...........................................................................4Outcome: 7 Following legislations, policies and sector skills..........................................................4Outcome: 8 Competence/Accountability/Example of skills/Qualities shown in work experience..5REFERENCES.....................................................................................................................................62
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Outcome: 1 Equal opportunityIn UK, care home aims at providing proper care, treatment and accommodation facilities tothe people. Health and social care sector (HSC) of the nation is highly committed towards equalityin which they provides equal opportunity to all the members without any biasness or discriminationin freedom of working on the ground of race, gender, age, nationality, ethnicity, culture and others.Care settings value their diversified workforce and do not discriminate the people so as to respectthe service user rights by putting patients at the centre of their service provisions (Gravitt, 2017).Anti-discrimination practices and adherence to the Equal Opportunity Act encourages and empowerevery individual regardless their culture, religion, preferences, belief and other factors. It helps carehome to provide best care facilities to the patients and improve their life expectancy. Outcome: 2 Meet specific needs of a service user in the settingsThe target of the health care settings is to identify the actual care requirement of the peopleand render the best treatment accordingly to cure their diseases. Their core focus is to meet unmetor specific requirement of the service user to satisfy them so as to provide them better life standard.Healthcare professionals & talented and competent care workers identify the actual need of thepatient and deliver them best quality of care services using latest technologies (Scott and et.al.,2016). Besides this, consultation, residential care, quality assurance enables staff to satisfy user-defined needs. Shift working pattern ensure delivery of 24 hours health care treatment facilities tothe patients. They also invest in Research and Development (R&D) to use the modern techniques tomeet specific demands of the service-users by introducing new vaccination. Outcome: 3 Health & SafetyCare Home adheres with the policies and legal provisions of Health and Safety at WorkPlace Act (HASAW), 1974. This legislation obliged the care settings to maintain proper andadequate health safety arrangements for the patients as well as workers to safeguard against anypossible risk. Besides this, occupational health and safety (OHS) is followed by the care home inUK to foster safe & healthy environment at the workplace (Kelloway, Nielsen and Dimoff, 2017). Itmakes legal compulsion for the care settings to ensure proper safety arrangements against anypossibility of accidental harm at the workplace. As per the act, it is the responsibility of the carehome to take reasonable care for ensuring safety of their workers. Outcome: 4 Effective communicationCommunication is the process of exchanging or conveying information, ideas, strategies,plans and others by different means, writing, speaking or any other. Effective communication in3
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