Importance of Communication in Providing Care and Treatment to Elderly Patients

Running head: FOUNDATIONS OF ADULT FIELD OF PRACTICE
FOUNDATIONS OF ADULT FIELD OF PRACTICE
Name of the student:
Name of the university:
Author note:

FOUNDATIONS OF ADULT FIELD OF PRACTICE1
Introduction:
Individuals suffering from severe health problems often witness feeling of anxious
and nervous regarding the difficulty that may occur during diagnosis and treatment for their
health problems (Moore et al. 2018). The feeling of anxious and difficulty may lead the
patient to become aggressive, rude and also silent which will further cause difficulty and
complication for the nursing staffs to provide better care and treatment (Boissy et al. 2016). It
is important to develop better communication with the patient as well as other nursing staffs
to understand the needs and requirements of the patient and develop an effective plan of care
for them (Parry et al. 2016). The assignment will focus on the importance and effectiveness
of communication in providing care and treatment to the elder people and develop plan of
care for their better recovery (Nemeth et al. 2017).
Mrs. Margaret (pseudonym), a woman at her early 60s has been admitted to the
emergency ward as she was witnessing breathing difficulties, with high fever and pain in the
chest and was also having complain of massive cough. She has been witnessing the pain and
high fever for past few days and recently started having difficulty in breathing and also
yellow septum was observed with her cough. She has been earlier diagnosed with Chronic
obstructive pulmonary disease (COPD) and has also been frequently suffering from the
breathing difficulty for past one year (Korpershoek et al. 2016). As she was frequently
suffering from health difficulties, she became nervous and worried about her health and the
pain she has been witnessing. The nursing staff communicates with her in order to develop
better therapeutic relationship in order to understand her condition and fear and also to assess
what treatment process will be better for her condition.

FOUNDATIONS OF ADULT FIELD OF PRACTICE2
Part 1:
It is important for the health care settings and clinics to ensure that their patients are
provided with proper health care attendance and treatment and it involves more than just
accomplishment of procedures and performing diagnoses (Zerhusen et al. 2017).
Communication plays a part of an important component in each and every factor of the health
care and treatment process (Collins Jr et al. 2016). It involves communication related to
sharing information regarding the patent with the another health care facility, or health care
specialist, nursing staffs and other technical specialists, and the communication also involves
how to provide care and treatment to the present as well as the arriving patients, the need for
development and avoid error, every step requires communication as the main factoring the
health care settings (Schuman et al. 2016).
According to Foronda, MacWilliams and McArthur, (2016), the health care
organizations with strong and effective communication and policies related to it is found to
enhance their patients’ health condition, when compared to those health care settings which
have deprived communication practice as they have negative impact on the patient well-being
(Udvardi 2019). Health care specialists along with the health care settings need to understand
the importance of implication of communication in a patient health care to deliver better
recovery (Hemmati et al. 2017). It has been proved to help patient gained trust over their
health care professionals and share their feelings, difficulties, needs and other issues which
has been a very important aspect in planning better care and recovery option for the patient.
As Mrs. Margaret arrived at the hospital, she was assisted with a multidisciplinary
team. She was not in a stable state, and was anxious about her condition (Zerhusen et al.
2017). Communication between the nursing staff and her helped to better asses her condition
and understand her problem and needs of her health condition (Udvardi 2019).

FOUNDATIONS OF ADULT FIELD OF PRACTICE3
The SBAR Four-Part Communications Toolkit
The SBAR communication model is one of the important healthcare methodology which is
divided into four parts which helps in developing healthcare communications (Stewart 2016):
1. Situation (S)
In the part of model, the health care professional and the nursing staff provides
information regarding the present condition of the patient (Duan et al. 2017). In case of Mrs.
Margaret, the health care professional will address and assess her health condition and her
difficulties such as her breathing difficulty, the septum assessment, her past medical record
assessment and her other issues (Renz et al. 2015).
2. Background (B)
In this part of the model, it states that the background of the Patient, and pertinent knowledge
and information regarding the Patient current condition is assessed; for an instance (Duan et
al. 2017)
 In order to provide discharge to Mrs. Margaret, it should be assessed that the patient is
able to move, speak, work on his own and is eating healthy (Parry et al. 2016).
 Also the past medical history of the patient needs to be assess, like how she was
administered her medications, how she was provided care, the difficulties she
witnessed and other treatment details (Stewart 2016).
3. Assessment (A)
In this part of the model, the health care professionals need to assess the patient’s
situation and background of medical status and then pal appropriate interventions in order to
provide better recovery (Renz et al. 2015).