Foundations of Business Communication: Skills Learned and Developed

Foundations of business
communication

TABLE OF CONTENT
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
Communication skills..................................................................................................................3
Numeracy skills...........................................................................................................................4
ICT skills......................................................................................................................................4
Problem solving skills..................................................................................................................5
Working with other individuals (teamwork)................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................8

PART B
INTRODUCTION
The skills which are learned from being involved in a particular task is said to be the
learning skills. In this project the reflective analysis on the key skill that have been learned in the
classes. This project is used to effectively analyse the key skills which are including
communication, team management and problem solving skills which are learned as a part of the
development program.
MAIN BODY
Communication skills
From the attended assessments I have been able to develop my communicational skills
both verbal and written from the activities in the class. In the starting of the weeks there were
live sessions in which the sessions were I was able to have direct interactions with my tutor that
allowed me to develop effective internation with the tutor and also my class mates. This is the
best way in which an individual can improve the communicational skills. As I was the part of
classes in which I held live sessions I was able to develop skills such as,
 Active listening
 Asking for clarification
 Asking open-ended questions for gaining insights
 Recognizing and responding to non-verbal cues
 Speaking with clear and cohesiveness
 Utilization of Humour for understanding and engaging the audience.
Apart from the verbal skills which were developed due to the weekly classes I held, I was
also able to develop the writing skills from the start of the practice sessions which began from
the 5th week. Since, then the have been able to develop an attentive session which has been
influenced with the development of the management of the business operations. The practising in
this week involved writing of different assignments and projects which were related to the topic
of macro and micro factors of economy (Escobar-Mamani and Gómez-Arteta, 2020). I also
wrote multiple assignments on the decision-making process and also the strategic management