Foundations of Information Systems | Assignment

Running head: FOUNDATIONS OF INFORMATION SYSTEMS
FOUNDATIONS OF INFORMATION SYSTEMS
Name of the Student
Name of the University
Author Note

1FOUNDATIONS OF INFORMATION SYSTEMS
Table of Contents
Introduction................................................................................................................................2
Background to the Issues...........................................................................................................2
Literature Review.......................................................................................................................3
Recommendations to the Company...........................................................................................4
Enterprise Resource Planning................................................................................................5
Marketing Information Systems.............................................................................................7
Conclusion..................................................................................................................................8
References..................................................................................................................................9

2FOUNDATIONS OF INFORMATION SYSTEMS
Introduction
The information systems are a sequence of components in order to collect, store and
process data and to provide knowledge, information and digital products, Business
enterprises and other companies depend on information systems in order to conduct and
manage their operations, interact with their clients and suppliers and compete in the market.
The information systems are utilised in order to run interorganizational chains of supply and
the electronic markets.
The report deals with the Fibre fashion company that deals with providing apparels to
the people of Australia. The report discusses about the issue of the company that the company
is facing. The report provides a literature review of the issues those are identified. The report
provides recommendations of information systems that can be installed in the company in
order to solve the problems of the company.
Background to the Issues
The Fibre fashion is a company that provides apparels to the people of the company.
The company operates all over Australia and its head office is situated in the city of
Melbourne. The company has around 110 stores all over the Australia and is an E-commerce
Company. The company has a website from which the customers can purchase various
products. The operations of the company include inbound logistics, operations, outbound
logistics, sales, marketing, and services to the customers (Andersson, Axelsson & Rosenqvist,
2018).
The main issue is in the marketing and the sales of the company. The company has
poor marketing strategies due to which the sales of the company has minimized. Due to this,
the company is devoid of revenue and profit. The company cannot provide the customers
with excellent services due to which the company is losing its customers. From the excel

3FOUNDATIONS OF INFORMATION SYSTEMS
sheet of the company, it can be found out there are no new customers of the company and
there are more number of order cancellation that purchasing the products (Andersson, R.,
Axelsson & Rosenqvist, 2018).
The other problem and the most important problem that the company is facing is the
use of spreadsheets in order to note own the number of customers, the amount of profit, the
number of new customers in all the stores and many such things. The employees of the
company manually take down these data and during the rush hours the data can be wrongly
taken down and it create a huge problem in the company. All these databases are stored in a
single computer system and evaluating the spreadsheets one by one is a huge problem for the
company (Swanson, 2017). Due to his problem, the company cannot make effective
marketing strategies so that they can reach the customers and the sales of the will maximize.
The company can also provide excellent services to the customers and the revenue of the
company will also increase. The research question is that “how can the problems of
spreadsheets can be solved”?
Literature Review
It can be said that various companies utilise spreadsheets in order to run the operations.
Various companies are dependent on the spreadsheets in order to manage their important
business procedures that include calculation of revenue, number of customers in the
company, number of new customers, managing the inventory of the company and many
more. Various companies sometimes consider that they do not have many choices but to
utilise the spreadsheets in order to conduct their important procedures of business. The
company that has the spreadsheets cannot handle the operations of the company and the sales
of the company go down due to the use of spreadsheets (AlTarawneh & Thorne, 2017). The