Strategic Human Resource Management
Added on 2020-02-05
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EXECUTIVE SUMMARYHuman resource management is one of the important factors for getting success andprogress. It is essential to follow right kind of human resource strategies any organisation tomaintain themselves in high competitiveness of business world. It is important to evaluate theculture of the nations at the time of expanding business for handling different kinds of issues likeculture, recruitment and etc, for successful and progressive business.Further in this paper we will examine the different aspect dealing with a hotel named FourSeason. The study will further examine the culture issue, recruitment and selection which is animportant aspect in today’s world to select the kind of employee for the job. Study will focus on theissues faced by hospitality sector at the time of expanding their enterprise in another country. Mainaim of this study is to analyse the problems faced by Four Seasons when they decided to open up ahotel in Paris, France. It will further include different aspect of reward and retention and followedby performance management and employee relation. Proper recommendations will also made whichcan be applied to the company where change needs to be brought about or looked into by themanagement.
Table of ContentsEXECUTIVE SUMMARY..................................................................................................................1INTRODUCTION................................................................................................................................3CULTURE.......................................................................................................................................4RECRUITMENT AND SELECTION.............................................................................................6REWARD AND RETENTION........................................................................................................8PERFORMANCE MANAGEMENT AND EMPLOYMENT RELATIONS...............................10RECOMMENDATIONS...............................................................................................................11REFERENCES...................................................................................................................................13
INTRODUCTIONFour Seasons is a hotel group with its origin and home being in Canada. Expanding itsbusiness from all over the world this organisation now plans to step its foundation in France. Under the French leadership the business has adapted to the needs of the organisationrapidly and has been successful in establishing its place in France where there are a lot of placesalready existing. Despite the existence of various places in the country Four Seasons has been ableto stand out and make its own place in the business with following the right attitude and culture todeal with customers (Champoux, 2010).The organisation earns about 3% of its gross income and 5% of its profit from differentproperties it has been operating. However the profit margin of the company is comparatively lowbut the reputation of the brand and its values is the interest to the people and hence it has been asuccess.
CULTURENational Culture.National culture refers to the norms, behaviour or customs that are existing in the popularityof sovereign nation. Looking and reference to Hofstede model of culture comparison of France andCanada. We see the main dimensions in the model suggested by Hofstede comparing the culturedifferences between France and Canada in terms of culture difference at work place.Power Distance-According to Randolph, (2016)“This feature deals with that is with that all individual in thesociety are unequal in context to distribution of power”(Randolph, 2016). Further it states theattitude of an individual towards these inequalities which are existing in the society. On the otherhand, Le Calvez, (2016) has concluded that“Power distance refers to when there is unequal powerdistributed between the organisation or the authorities and the less powerful authorities ororganisation accept the unequal distribution of power in the society” (Le Calvez, 2016). In contextto this, I think it is necessary for any organisation to evaluate power distance of both source anddestination countries. With the help of this, firm will able to understand cultural differences betweenthe both and take decisions accordingly. With reference to the case study where we are further comparing the power distancebetween two nations. With reference to France in terms of power distance where it scores 68 whichis high in terms of power distance. So from this, it is clear that France has high power distance ascompared to that of Canada which has low power distance of 39. In this, high power distance refersto everyone in the society has a certain place in the hierarchy of power. In context to the France, thepower is unequally distributed where the high authority or organisation has more power and lesspower authority simply takes order and respect the high authority based on hierarchy of power inthe society. In contrast to it, Canadian workers like to communicate with each other openly andfriendly. They like to share the problems with the higher authorieites for resolving them effectively. Individualism-As per the views of Lucio, (2013), “This is the extent to which a society followsindividuality of the member in the society. In this the image of a person is reflected with either “we”or “I” in the members of the society” (Lucio, 2013). Since France score in terms of individualism is71 which states that the people in the society are emotionally independent and rely to care aboutoneself and their family. According to me, individualism help companies in hiring right candidatefor the right job. If there is need of such employee who can deal with problems individually thenscore of individualism will help it in recruiting the right candidate.
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