Freight forwarding presentation

Interim Project

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK A...........................................................................................................................................1
Presenting a CV for Leveret Freight...........................................................................................1
TASK B...........................................................................................................................................3
Presenting a covering letter.........................................................................................................3
TASK C...........................................................................................................................................4
Presenting a formal complain to a senior management and also provide some
recommendations........................................................................................................................4
TASK D...........................................................................................................................................6
I. Presenting Mass production.....................................................................................................6
ii. Presenting management structure and chain of command......................................................6
Iii. Describing how management structure operates in a business with example.......................7
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Interim Projects are organized to find out best candidates for their job vacancies. The
present report is also based upon this projects. As internship projects are used to provide the best
opportunity to learn from some executive leadership and give a final presentation in order to
increase the exposure to a environment. The report is also based upon some case scenario which
provide the CV of a candidate and then provide a covering letter for further requirements.
Further the report also provide the complain to a owner of Moussaka Zone as taking a feedback
from the client and also provide some suggestion in order to overcome those problems.
Moreover, the report also present the meaning of mass production and explain the management
structure and chain of the command.
TASK A
Presenting a CV for Leveret Freight
Curriculum Vitae is an written document which provide an overview of person's
experience and other qualification for a job opportunities and another name of CV is resume. As
the report is deal with the case scenario of Leveret Information Technology, who required a
qualified candidate for their vacant position. As the the company is looking forward for a
suitable intern who meet all objectives of a company and they also provide an opportunities to
participate in some social and networking events.
John Doe
Career Objectives
To grab the opportunities to work under the guidance of an Executive leadership and interact
with other interns and participate in some social and networking events to enhance my
knowledge.
Education
 Bachelor of Interior Architecture
From Monash University, Caulifield in November, 2016
 Completed 12th from Soumaya College, Spring-vale in April, 2013.
 Passed 10th with a 9.8 CGPA.
Achievements
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 Victorian Certificate of Education
 Diploma in C++ programming
 Pursuing O level course from a Kyneton University.
Skills Summary
 Have good communication skills.
 Experience in producing planning and presentation drawing utilizing sketch up.
 Work efficiently in a team in both position as a team member or a leader.
 Have some technical skills also such as proficient in AutoCAD, Auto desk.
 Good knowledge of Microsoft office word.
Experience
 Have good experience of team management as I already done internship in Oxford
Community form last 5 months.
 Work as a manager in a recognized firm name TESCO from last 1 year
Aim
To work under your guidance to explore my capabilities in my future.
Hobbies and Activities
 Singing
 Drawing
 can make crafts from waste material.
 Making different presentation
 Make new friends
 Talk to other
Personal details:
Name: John Doe
Address: 100, Andrew St, North cote, Attentive flat , United Kingdom.
Status: Single/ Unmarried
Date of Birth: 10th November, 1990
Mobile Number: 8106398420
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Email- Id: [e-mail]
I want to work in your guidance to learn so many new things so that it will help me in my future
and also assist me to grab some more new opportunities which I am looking for.
Thanking you,
John Doe
TASK B
Presenting a covering letter
A covering letter is a kind of application letter that basically provide a short summary or
overview of a candidate that must be include all academic experience which should also be
included in this. This cover letter helps to provide and give an overview of a a candidate who is
applying for a vacant job in a quoted company. John Doe also present its covering letter to
Leveret Information Technology, which is mentioned below:
John Doe,
100, Andrew St, North cote, Attentive flat , United Kingdom.
Mobile Number: 8106398420 Email- Id: [e-mail]
Dear Mr. Melville,
Re: Project Management vacancy in Leveret Information Technology as advertised above.
I am writing this covering letter in order to apply the job in your organization.
As I Bachelor student, I read a positing in your company as a intern in order to complete my
internship. As I completed my Bachelor degree in Interior Architecture from Monash
University, Caulifield in November, 2016 and seeking to work in Leveret Information
Technology under your guidance for three month. So that I can explore my skills in your
company also. I am seeking to fill the vacant post of Project Manager and I am certain as I
would make a valuable addition to your organization.
With more than 1 year experience of a recognized company named TESCO as a senior
manager, I am applying to this job to complete the business specification. In past time, I also
handle team of 30 person and can lead a brainstorming sessions and make the employees
motivating and learn many things under your esteemed guidance. Moreover, while my on job
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experience has afforded me a well rounded skills set that includes following skills :
 Have good communication skills which a leader have.
 Managing and reallocating team workflow to maximizes productivity.
 Designing and training the staff
 Overseeing numerous projects and learn new things.
 Also have some technical skills such as AutoCAD.
In addition to my experience and some personal qualities, I also have some achievements and a
passion of open system management. I am also extremely enthusiastic to work in your company
as it provide me an opportunity to learn more new things from an Executive Leadership, gain
exposure to the environment and tour distribution facilities and many more. As I want to
explore my skills by meeting some top leaders which further help me in my career guidance that
is why I feel proud to work with your organization.
Please review my attached resume for some additional details regarding my further skills and
some more career achievements. Moreover, I will follow up the request an appointment in
order to discuss how my experience and my background will meets your needs.
Hoping for your early response.
Thank you for your time and consideration
Sincerely,
John Doe
TASK C
Presenting a formal complain to a senior management and also provide some recommendations
There are so many negative reviews are presented by the customers for Greek Restaurant
chain which named as Moussaka Zone. There are so many issues which a company faces and
some of them are as follows:
 The quality of food which is served to the customers are not up to the mark. Therefore
customers are not satisfied with the offered food.
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 The management of the restaurant is not proper such that many customers have to wait
for sometime in a queue and there is no token system like first come first get.
 The interior of the a restaurant is not so attractive and the quality of service is also not
proper as per taking feedback from the customers. Many times as the customer ordered
for the food it takes too long time to serve which creates negative impression upon
customers.
 Sometimes due to miss- communication, waiter serve wrong things to their customers
which is also creates negative impression.
 On the other side, as the quality of food is not appropriate and the food is served is cold
and not properly well cooked. As a result many customers present negative reviews upon
a restaurant.
 The restaurant is also overcrowded such that many table are connected with each other
and the serving food is raw and the drinks which are offered are sour in taste. The entire
decorum of a restaurant is disgusting as the customers says.
 The waiter behaviour is also not proper because they did not know how to treat with the
customers. Therefore, many women and men feel so embarrassed to come here again.
 The bill is also not properly made because some extra amount is also added to it, which
creates negative impression upon them.
Suggestions:
 The restaurant must improve the quality of their offered products by appointing best chef
so that it helps to make their company's reputation. Further, restaurant should not serve
cold food to their customers, if some food left in a day then they should serve to those
person who need food. Further, the accountant of a company should be well experienced
so that they did not do any mistakes that cause harm to their brand image in market.
 The entire management system should be redeveloped. If the management system is
appropriate and proper then customers will definitely enjoy the food services and
moreover, the owner must provide training to their whole staff regarding communication,
treatment with others and how to present themselves in front of them.
 The prices of their food should be low so that customers will enjoy the services. In
addition to this, they can also offered some combo pack to their customers in order to
enhance their customer base. The food which are offered to the customers must be
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checked properly that it well cooked and if not then they should replace it as soon as
possible. In order to check the performance of their staff the management of a restaurant
should also develop the performance management system in order to evaluate their staff
performance.
TASK D
I. Presenting Mass production
Mass Production is a simplest way to produce the things in large amount which further
chooses out of many into the hands of users (Hindle, 2008). Moreover, it means that a dealer did
not make or produces products of selling them in late date but they only manufacture when a
dealer know they had a customers. It was first describe by the Adam Smith in 1776. Mass
Production is a simplest method which is used by trained workers in order to design the products
in the most innovative way while on the other side, those workers who are highly unskilled
labour can also manufacture the products by using standard components and the combine them to
produce best result for the customers. It is of diverse in field and generally it is based upon two
principle such as :
 The division and specialization of labour.
 Use of variety of tool, machines and many equipments to produce high standard of item.
ii. Presenting management structure and chain of command
Management structure is a simple layout which shows that how a company is operates.
Further it is also a set of policies and rules which help to determine how organization is actually
controls and implement all new policies into a work area (King and et.al., 2012). For example it
also includes flat structure, functional, product and geographical structure and every company
has their own management structure. It is way which communication passes through the lower
level to higher and vice versa.
Chain of command basically describes the way in which a company operates. Or on the
other side, it also refers to those different levels of command within which an organization work.
For example the CEO of a company creates a chain of command in the order to flow the
instructions so that every members of a company can easily follow this in order to attain all
defined goals of a company (Wong, Wei and Tjosvold, 2015).
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Iii. Describing how management structure operates in a business with example
Management structure basically helps to operates well in a business function and also
produces mass of production. As it helps to enhances the community participation as well as
keep engaging employees to work in a better way. Through, management structure, entire
communication will be proceed in an effective way such that it helps to produce best result for
their customers. Through management structure, which helps to coordinate the entire activity of
the component parts just to facilitate the company to attain their all goals and produce well
products as per the need to their user (Shafritz, Ott and Jang, 2015). A better organization will
further help in growth and diversification of all activities of a firm and through workers
participation in a company will help to increases their efficiency and creative thinking that
further help to produces the best products in mass. Having a strong management structure will
assist a company to support their mission and determine every employee's responsibility which
has to be completed on time. In order to introduce mass production in a company, a company
must have well defined management structure which further helps to produce the best outcome
for their customers.
For example, If a company follow flat structure then typically it has only 20 employees
and in this structure there is no level such as management department, operational department.
The biggest advantage of this structure is that there is no delaying in their decision making and
as a result entire staff is cooperate or involve to take better decision for the welfare of a company
and they also produce mass production which further assist to complete the needs of their
customers.
CONCLUSION
By summing up above report it has been concluded that a CV should be in well defined
structure which helps to provide all information to a reader. Further the covering letter is also in
a proper format because it give an overview of a candidate that helps to take a decision whether
to select a candidate or not for the vacant job profile. The report also concluded that the green
restaurant is also faces so many issues as per taking feedback from the customers and hey all
present negative reviews. Therefore, the project recommended proper solutions which help them
to overcome from those issues. The report also concluded that there management structure have
their own importance in every business because it helps to communicate well with their staff
members and produces those products as per the needs of a customers.
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REFERENCES
Books and Journals
Hindle, T., 2008. Guide to management ideas and gurus (Vol. 42). John Wiley & Sons.
King, G. and et.al., 2012. Boundaries and e-health implementation in health and social
care. BMC medical informatics and decision making.12(1). p.100.
Shafritz, J. M., Ott, J. S. and Jang, Y. S., 2015. Classics of organization theory. Cengage
Learning.
Wong, A., Wei, L. and Tjosvold, D., 2015. Business confidence in government regulators:
cooperative goals and confirmation of face in China. International Journal of
Conflict Management.26(3). pp.268-287.
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