Functional Areas of Business: Skills Required by the Employees

FUNCTIONAL AREAS
OF BUSINESS /
SKILLS REQUIRED
BY THE EMPLOYEES
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Table of Contents
INTRODUCTION.........................................................................................................................................3
MAIN BODY................................................................................................................................................3
FUNCTIONAL AREAS OF BUSINESS.....................................................................................................3
1) HUMAN RESOURCE (HR)..........................................................................................................3
Factors that affects the HR department:........................................................................................................3
External Factors:.......................................................................................................................................3
Internal Factors:.........................................................................................................................................4
2) ACCOUNTING AND FINANCE..................................................................................................4
3) MARKETING AND ADVERTISING...........................................................................................4
4) PRODUCTION & OPERATIONS................................................................................................4
5) INFORMATION TECHNOLOGY................................................................................................5
6) LEGAL DEPARTMENT...............................................................................................................5
7) RESEARCH & DEVELOPMENT FUNCTION...........................................................................5
8) PURCHASE & SALES..................................................................................................................5
9) CUSTOMER SERVICE.................................................................................................................6
INDIVIDUAL SKILL SETS........................................................................................................................6
1. COMMUNICATION.........................................................................................................................6
2. DECISION MAKING & COMMITMENT.......................................................................................6
3. FLEXIBILITY & INTEGRITY.........................................................................................................6
4. LEADERSHIP & MOTIVATION & INNOVATION......................................................................7
5. TIME MANAGEMENT & TEAMWORK........................................................................................7
CONCLUSION.............................................................................................................................................7
REFERENCES..............................................................................................................................................8
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INTRODUCTION
The main objective to prepare this report is to critically examine various functional areas that are
important to any business organization .The project file analyses the working of different functional areas
and their key people. (Burton and Hassan, 2017) The report will include the types of internal and external
factors relating to the human resource department (people management) that affects an organisation.
Also, how other departments work cordially for the attainment of the objectives of the company. It will
also cover the characteristics or skills of an individual that he should possess to carry out the proper
functioning of the departments.
MAIN BODY
FUNCTIONAL AREAS OF BUSINESS
Under this topic, we will be covering the different types of departments, how they work, what are
their main activities and what is the importance of that particular department. Further we’ll look into the
various skills to be possessed by the employees associated with these areas that makes an organization
successful with the motive of fulfilling its customer’s need by providing with the best of services at least
cost.( Burton, A. A. and Hassan, S. A) Now let’s see the functional areas of the business in detail:
1) HUMAN RESOURCE (HR)
The main function of the Human resource department is the Recruitment process, which is also
considered as one of the most important function in an organization. Recruiting the right people at
the right time and at the right place is the work performed by the HR department. There is a false
belief that HR is just limited to hiring people but it is far more than just recruiting. HR department
also advises the management about the legal rights and responsibilities of the company and the
employees. (Markoulli, Byington, and Felps, 2017). It monitors and keep records of the staff to
check whether the work is done in a proper manner. It also ensures that the business is done in
compliance with the legal laws and regulations.HR department performs the main role in the
management of the company.
Factors that affects the HR department:
External Factors:
 Government regulations
 Technological advancements
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