Functional Areas in Business Organizations - Desklib

BMP3004
World of Work
Functional Areas
Submitted by:
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Contents
1.0 Introduction 3
2.0 What is a business? 3
3.0 What is Functional areas of business – Definition 3
4.0 What are the key functional areas of a business? 3
5.0 Description of the various functional areas in business organizations
5.1 Marketing 3
5.2 Human Resource Management 4
5.3 Customer Service 4
5.4 Finance 4
5.5 Research and Development 4
5.6 Sales 4
6.0 Description of the types of skills needed by employees to be able to work effectively
in these functional areas
6.1 Skills needed by Marketing employees 5
6.2 Skills needed by Human Resource Management employees 5
6.3 Skills needed by Customer Service employees 5
6.4 Skills needed by Finance employees 6
6.5 Skills needed by Research and Development employees 6
6.6 Skills needed by Sales employees 6
7.0 Conclusion 6
References 8
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1.0 Introduction
The present report pays emphasis upon the different functions that are operating in a
business with an aim of achieving organizational goal in collective form. The different
departments includes finance, human resource, marketing, customer service and several
others. The report emphasis upon different skills that are needed in employees according to
their department by the use of which employees will contribute to their best and bring fruitful
outcomes to the business (Chao, 2020). In the present report Mr. John is buying a company
that is IOM Electrical ltd for which he is analyzing different departments as well as skills
which are needed for the smooth running of his new business.
2.0 What is a business?
Business refers to a term which involves action of such activities or process that
generates revenues for the firm as well as employment in the society through utilization of
available resources such as land, capital, labor and enterprise. Any activity done with the
purpose of generating profits comes under the category of business (Kähönen, 2020).
3.0 What is Functional areas of business - Definition
The functional areas of a company represents a particular set of skills or workings
which are indulged in the attainment of company's goals. Different operating sections of a
business without which no company can run its operations are covered under the umbrella of
business functional areas (Khaerul and et. al., 2020).
4.0 What are the key functional areas of a business?
The key functional areas of any business are mentioned below:
 Marketing
 Human Resource Management
 Customer Service
 Finance
 Research and Development, and
 Sales
5.0 Description of the various functional areas in business
organizations
5.1 Marketing:
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