Functional Areas in Business Organizations - Desklib

BMP3004
World of Work
Functional Areas
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Table of Contents
1.0 Introduction..........................................................................................................................4
2.0 What is a business?..............................................................................................................4
3.0 What is Functional areas of business - Definition................................................................4
4.0 What are the key functional areas of a business?...............................................................4
5.0 Description of the various functional areas in business organizations ...............................5
5.1 Marketing: ......................................................................................................................5
5.2 Human Resource Management: .....................................................................................5
5.3 Customer Service: ...........................................................................................................5
5.4 Finance: ...........................................................................................................................5
5.5 Research and Development: ..........................................................................................6
5.6 Sales: ...............................................................................................................................6
6.0 Description of the types of skills needed by employees to be able to work effectively in
these functional areas ...............................................................................................................6
6.1 Skills needed by Marketing employees...........................................................................6
6.2 Skills needed by Human Resource Management employee...........................................7
6.3 Skills needed by Customer Service employees:..............................................................7
6.4 Skills needed by Finance employees: .............................................................................7
6.5 Skills needed by Research and Development employees:..............................................8
6.6 Skills needed by Sales employees: ..................................................................................8
Conclusion..................................................................................................................................8
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.0 Introduction
Functional areas is a department which is specialized in some specific activity. It
include people who are engaged in business functions which are related to customer service,
sales , HR, finance, research and development etc .In the project John won £10 million on
lottery and he decided to acquire IOM Electronics Ltd. It is reputed organization having
around two hundred workforce. In Liverpool and Manchester it has their locations. In the
project discussion are made regarding the topic such as explanation of functional areas in
context to business organization, skills that must present in individual in the available
functional areas are also discuss under the assignment.
2.0 What is a business?
Business is an organization that include group of individuals who are tends to be engaged in
performing operational function so that they can easily achieve the targets by using various
resources that are available such as like machinery, raw material, equipment etc.
(Amankwah-Amoah, 2020). For every business entity it is necessary to have appropriate
vision so that we know in advance that which goals are leads to achieve in near future.
3.0 What is Functional areas of business - Definition
Functional areas are workforce team that tends to posses similar type of expertise and
skills. Different functions are perform with in a business by various specialized unit in the
business. Functional areas are differ as per the size and nature of organization and also
depending on the type of work which tends to be carried out (Gilal and et. al., 2019)
4.0 What are the key functional areas of a business?
Each area in the organization are expertise in operations of business. Marketing,operations,
finance, accounting, management are some of the functional areas that are exist in the
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