Functional Areas of Business: Key Features and Skills Needed

BSc (Hons) Business Management with
Foundation
BMP3004
World of Work
Functional Areas
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Contents
1

1.0 Introduction 4
2.0 What is a business? 4
3.0 What is Functional areas of business – Definition
4
4.0 What are the key functional areas of a business?
4
5.0 Description of the various functional areas in business
organizations 5
5.1 Marketing 5
5.2 Human Resource Management 5
5.3 Customer Service 5
5.4 Finance 6
5.5 Research and Development 6
5.6 Sales 6
6.0 Description of the types of skills needed by employees
to be able to work effectively in these functional areas
7
6.1 Skills needed by Marketing employees 7
6.2 Skills needed by Human Resource Management employees
7
6.3 Skills needed by Customer Service employees
7
6.4 Skills needed by Finance employees 7
6.5 Skills needed by Research and Development employees
7
6.6 Skills needed by Sales employees 8
2

7.0 Conclusion 8
References 8
3