Functional Areas of Business: Description and Skills Needed

BSc (Hons) Business Management
with Foundation
Cohort 1
BMP3004 World of Work
Functional Areas

Table of Contents
1.0 Introduction................................................................................................................................1
2.0 What is a business? ...................................................................................................................1
3.0 What is Functional areas of business.........................................................................................1
4.0 What are the key functional areas of a business?......................................................................1
5.0 Description of the various functional areas within company.....................................................1
5.1 Marketing:.............................................................................................................................1
5.2 Human Resource Management: ...........................................................................................2
5.3 Customer Service:.................................................................................................................2
5.4 Finance: ................................................................................................................................2
5.5 Research and Development:..................................................................................................2
5.6 Sales: ....................................................................................................................................3
6.0 Description of the types of skills needed by employees to be able to work effectively in these
functional areas ...............................................................................................................................3
6.1 Skills needed by Marketing employees.................................................................................3
6.2 Skills needed by HRM employees: ......................................................................................3
6.3 Skills needed by Customer Service employees.....................................................................3
6.4 Skills needed by Finance employees.....................................................................................4
6.5 Skills needed by Research and Development employees.....................................................4
6.6 Skills needed by Sales employees.........................................................................................4
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................6