Report on Organisational Functions & Skills at IOM Electronics Ltd

This report examines the organisational functions of IOM Electronics Ltd, including human resources, marketing, finance, research and development, customer service, operations, and distribution, highlighting their roles in achieving business objectives. It further discusses the essential skills employees need to perform effectively in each functional area, such as motivation and communication in HR, decision-making and innovation in marketing, commercial awareness and commitment in customer service, lifelong learning and negotiation in distribution, and teamwork and time management in operations. The analysis concludes that these functions and skills are crucial for enhancing employee capabilities, measuring performance, and managing the organisational environment, with resources and study aids available on Desklib.

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Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
1.) Discuss the different functional areas of organisation. .........................................................3
2.) Discuss the type of skills that is important for an employee to do work effectively in these
functional areas...........................................................................................................................4
CONCLUSION ...............................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Business functions represents that what kind of work conducts within the community of
business and a set of elements that can performed by the organisation departments. It is
commenced by commitment of company, transform information, materials and output
procedures(Bogoviz And et.al., 2019). This report is based on IOM Electronics Ltd.( a highly
known company with 200 workers and it is located over two areas Liverpool and Manchester).
This report is considers different organisational functions and discusses about several
proficiency of a person that is important to accomplish the task effectively in these areas.
MAIN BODY
1.) Discuss the different functional areas of organisation.
Human Resource: It is very important department for business. HR is the specialist who
tackle all the responsibility related to talent enrichment, recruiting capable candidate and
managing the relations between the employees. It includes liabilities which helps to stay update
with any sort of laws that might influence the organization and its representatives. The role of
HR in IOM Electronics is to increases accuracy within the workplace by which the workers
fulfill their task effectively and efficiently.
Marketing: It refers to the process of promotion, pricing sales and distribution. It can
provide products and services that meet with needs of customer. Marketing professional are
responsible for market research and target audience. In general, department of this function have
many divisons to focus such as SEO, web design, customer service etc. In case of company, it
helps to coordinate and delivers that product which can represent the business and achieve its
objectives with increse in market share.
Finance: This function of business is potray to control all financiql activities which
includes planning, obtaining and managing the funds of the organisation(Bugrova And et.al.
2017). In IOM ltd company finance plays a very crucial role by manging monetary transaction
and also identifies risks that organisation can bear and tried to generate revenue for the growth of
business. And it also helps the company is to make expectation in respect to what kind of risks
arise in the coming scenerio and how company can overcome with it.
Research and Development : This functions is concerned about the new ideas,
innovation and technologies for improving existing items of the company. It includes market

research, business experimentation and development of product. It helps IOM ltd. Company to
maintain its competency.It means that focus on new developing trends by which a competition
become tough also identify the needs of consumer and developing the products according their
demand. This can help in enhancing the reputaion of the company and builds its positive brand
image on individuals mindset.
Customer Service: Ity means direct interact with the customer and the selling
reprersentative(Cagle, Yılmaz and Doğru, 2020). Company just make sure about the sationsation
of the customer and make them happy by providing a better service. It can handle relationship of
company with its exitisting as well as new customers. This can assist the company yo generate
more opportunities related tyo sales and marketing. And the kind attention to problem of person
and keep them satisfiedc is a big paramount for growing a successful business and loyalty can
serve for several years.
Operations: It refers to the production of raw materials that the converted into finished
goods and focuses on quality and quantity by which a company can meet the desire of the
customer.The operation manager is handling the day to day activities of business which can
encompasses ordering the production of company input that schedule workers to produce
tangible assets. This can help business organisation to handle effectively, manage and supervise
all the goods and services that can build up a new growth for organisation.
Distribution: It is a significant function for business activity because it refers to
continuous inflow of money that meet with the outflows. For a company, it is a factor that can
help to engage with the criteria of cost benefit and will increase the advantages of IOM
electronics in terms of achieving higher profit and create a employment opportunity for the
people which can make a growth for any type of random variables.
2.) Discuss the type of skills that is important for an employee to do work effectively in these
functional areas.
There are many skills that company wants each and every candidate within the
business(Cohan, 2019). It defines professional as well as personal competency of the people that
help business to move forward. Each department of the organisation must possess the below
mention skills.
Human Resource

 Motivation: It refers to a key of business success. It is important for person to feel
enthusiastic to reach the targets and achieving desired goals. If a person feel motivated
then they are more likely to work harder for the welfare of the company. Individuals get
motivated through rewards, awards, appraisal , performance recognition.
 Communication: An effective communication skills can help a person to interact with
others in a perfact manner(Pett, Kristall, and Mack, 2017). It can reduce unnecessary
conflicts in the workplace and upraise a person for better performance. This can also
boosting the confidence and assertiveness of an individual and diminishes
misunderstanding that come up with poor communication.
Marketing
 Decision Making: It is important for upper level management and their subordinates.
Because, it assist employees to make a conversant choice that have a better chance for
leading a desired result. This also creates a worker efficiency and helps to increase the
productivity.Every person should be able to quick, intelligent and smart for taking
decision that generate the future success of organisation.
 Innovation: This refers to the organisation process that helps in saves time, money and
other resources. In general, a successful innovation allows a person to add up extra values
that can increase your profits. It helps to stay ahead with the competition and instantly
changing environment.
Customer Service
 Commercial Awareness: It is very important skill that can demand among organisation
employers (Straková, 2018). To being aware a person should know about the mission and
aims of the organisation and aware about all external issues that affects the business. This
can help to identify the competitor and also to know the reputation of the company in the
market.
 Comittment: It refers to the smart financial decision which can taken by the employee
for increase the overal productivity that will increase the future growth. Company hiring
usually those candidate who show commitment and positive attitude towards their work.
 Integrity: It involves the morale and honesty of person in workplace. It can assist to
make a better relation with their co- workers and build up a trust that can make a healthy
realtionship. A company want those candidate who can follow company standards and

procedure in a better manner. Therefore , these qualities of a person is significant in the
organisation for a effective performance of organisation.
Distribution
 Life long education: This skills make a firm to innovate anf bring up new technologies
and ideas for enhancing the productivity and economy growth. A person is always ready
to gain new knowledge that can builds its identity, its not only for the current role it
defines future as well. It creates a positive impact on retention of workers as well as
creativity and inclusion within in the workplace.
 Negotiation: This skills is very much required in sales team. Candidate have an ability to
convinced the customer on some certain issue and it will reach the agreement. A good
negotiation skills helps in reducing future conflicts by gave equal satisfaction of both the
parties and build a good relationship that can create a habit to achieve business goals.
Operation
 Teamwork: It determine the organisation atmosphere that help in completing the task
more faster and in a effective manner that are allocate in terms of the strengths of each
group member which gives a desired outcomes. The potential of work with others is a
significant quality of a person because this will help achieving the goals rapidly.
 Time management: It helps to reduce the procastination on the workplace(Yulianto,
Sudirman and Setiawan, 2021). A n efficient time management can create a positive
implication on the work results as well as in life of person. Those candidate who knows
the value of time then they are high in demand because they can easily prioritize all the
assigned task and meet with the deadlines in a very effective way.
CONCLUSION
From the about analysis it is concluded that organisation functions plays a significant role in the
workplace. Due to which an employer enhanced the capability of a candidate. They identified the
strength and working capacity of the person. All components played out a particular assignment
that can help in distinguished the define process for a group to accomplished desired objectives
and produce benefit without losing any sight. By the help of certain skills organisation can easily
measure the performance. Organisation can find out the way to influence and manage its

employees by which manager can relate the impact of that occurs in the overall organisation
environment.
REFERENCES
Books and Journals
Bogoviz, A.V. And et.al., 2019. The Role and Functions of Mediator in the Process of Decision
Making in Modern Business Systems. In The Leading Practice of Decision Making in
Modern Business Systems. Emerald Publishing Limited.
Bugrova, V.R. And et.al. 2017. Functions of social entrepreneurship in the context of
globalization: theory and practice.
Cagle, M.N., Yılmaz, K. and Doğru, H., 2020. Digitalization of business functions under
Industry 4.0. In Digital Business Strategies in Blockchain Ecosystems (pp. 105-132).
Springer, Cham.
Cohan, P.S., 2019. Redefining Job Functions. In Scaling Your Startup (pp. 123-152). Apress,
Berkeley, CA.
Pett, J., Kristall, M. and Mack, D., 2017. Opportunity from disruption: adopting six traits can
enable internal audit functions to become more agile in the face of change. Internal
Auditor. 74(3). pp.57-61.
Straková, J., 2018. Importance of Selected Corporate Functions in Creation of a Corporate
Strategy by Business Entities in the Czech Republic from the Viewpoint of Their Sector
Differentiation.
Yulianto, E., Sudirman, I. and Setiawan, A., 2021. Developing a Conceptual Model of
Implementation of Business Functions Integration in the Internal Business Process
Performance. Asia Proceedings of Social Sciences. 8(2). pp.73-78.