Functions of Leader and Manager PDF

Added on - 22 Jul 2020

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Management and Operations
TABLE OF CONTENTSINTRODUCTION:..........................................................................................................................1P 1 Roles and characteristics of leader and manager..................................................................1P 2 How functions of managers and leaders apply in different situations.................................2P 3 Different theories and models of approach...........................................................................3P 4 Roles of leaders and managers in approaches to operations management..........................4P-5 Importance of operations management in achieving business objectives............................5P-6 Factors within business environment that impact operational management and decision-making.........................................................................................................................................6M 1 Difference between leader and manager by applying theories and concepts......................7M-2 Strengths and weakness of different approaches.................................................................8M-3 How efficiency can be improved by mangers and leaders in operational management.....8M-4 How different factors affect business environment.............................................................8CONCLUSION:...............................................................................................................................9REFERENCES:.............................................................................................................................10
INTRODUCTION:In every organisation managers and employees works together to achieve common objectivesand goals, this is known as management operations. This is done to evaluate the individualperformance of employees and enhance their growth and development.This report will show theroles and characteristics of leaders and managers. It will give description about variousleadership theories. It will give brief about the importance operational management in achievingbusiness objectives. Also, the various factors that affect the business environment in decision-making.For undertaking this present organisation selected is marks and Spencer. The cited firmbelongs to clothing industry and operates globally. The existence of the company on such a greatlevel requires experienced managers and leaders in developing business strategies.P 1Roles and characteristics of leader and managerLeader creates vision- They change the vision into reality by encouraging and inspiringemployees. They believe that working in team will accomplish goals more effectively thanworking individually whereas manager set targets and measures the performance by controllingthe situations (Alderton,. and Saieva,., 2013)Managers maintain status-they focus on policies and process and stick with them toaccomplish the task whereas leaders focus on changing process by innovating it.Leaders are unique-they create image of their own by doing task in innovative way andcreating ideas while managers copy different leadership style and adopt them.Risk-leaders often take risk to discover new ways of doing a task. They try new things to createchange while managers minimise risk by controlling it and taking proper measures.Goals-leaders thinking is based on vision that means for long term growth but managers thinkfor short term goals to achieve rewards.Growth- leaders wants to develop his personal growth by trying and learning new things. On theother hand managers relay on other growth to make them successful.
Relationship- leaders gain the trust of owners and stake holders by building relations with themwhile managers build structure to achieve goals and objectives.Leaders coach- they only guide the people as they know skills and capabilities of every people.Whereas manager direct employees on how to accomplish task and assign task according to theirskills and abilities (.Chiarini,. and Vagnoni,., 2015).Leaders create fans- they create fans because of their work done through innovating way whilemanagers create employees by giving them direction to follow.P 2 How functions of managers and leaders apply in different situationsMangers and leaders play an important role in managing and controlling different situations thatoccurs in organisation. These situations can be related to various context:To increase sales-It is the responsibility of manager and leader to frequently modify theirstrategies to increase marks and Spencer sales. This can be done by taking corrective measuresand then implementing them. Managers should develop new strategies and implement themwhile the leader can involve employees in decision-making process to take their views andopinions on how to increase sales. This will help in improving their productivity and henceincreasing overall sales. Also, marks and Spencer will gain more market share.Product development- For developing new product or making changes in existing products inmarks and Spencer it becomes necessary to develop new strategies. In this planning is done bothby the managers' ans leaders on how to implement new strategies. Managers plan and developstrategies to achieve individual employee targets. Further, they control the overall working ofemployees by making alternative strategies Also, they ensure that proper roles and duties ofemployees are determined so that they perform according to it. On the other hand leaders role isto influence stake holders by communicating and coordinating with them. They describe newproducts features and characteristics to suppliers, customers and employees so that it becomeseasy to sell product in the market. It helps in creating awareness about new product of marks andSpencer in the market that will lead to sales. Their overall profits will also rise.(Ferguson,andet.al., 2017)
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