General Theories of Organisation Communication

General Theories of
Organisation Communication
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Abstract
Document has gathered the information related to communication process and the
barriers faced by Marks and Spencer. It has also showed that considering a range of theories like
cross culture theory and ACT Theory, M&S could effectively improvise communication among
staff. Including this, with the help of principles of communication, M&S can develop
interactions among staff and with customers as well.
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Table of Contents
Abstract............................................................................................................................................2
Introduction......................................................................................................................................4
Literature Review.............................................................................................................................4
Purpose and principles behind different forms of organisational communication.....................4
Application of principles of effective communication to enhance practice................................5
Evaluation of the communication practices of company and others...........................................6
Analysis and discussion of question................................................................................................6
Recommendations............................................................................................................................7
Conclusion.......................................................................................................................................7
References........................................................................................................................................8
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