This document discusses the global business environment and its impact on Tesco through a PESTLE analysis. It explores the political, economic, social, technological, legal, and environmental factors affecting the company. The document also highlights key drivers of change for the future direction of Tesco.
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GLOBAL BUSINESS ENVIRONMENT BM461
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Contents INTRODUCTION...........................................................................................................................3 MAIN BODY..................................................................................................................................3 Background..................................................................................................................................3 PESTLE Analysis........................................................................................................................3 Key drivers of change for future direction...................................................................................5 CONCLUSION................................................................................................................................5 REFERENCES................................................................................................................................6
INTRODUCTION Global business environment refers to the environment in the various countries having the exogenous factors that are impacting the decision-making in the home country. It involves certain factors that are shaping the nature of the global business environment. The project shall be highlighting the factors in the external environment which are Impacting the business of Tesco company through the PESTLE analysis. Further it shall be reflecting the key drivers of change that the management shall undertake for directing the future of the company. MAIN BODY Background Tesco Plc is a British multinational retail organization that is involved in the business of grocery and merchandise products. It is one of the largest supermarket chains and the market leader in grocery products operating across the world in several countries (Kokodey, Gnezdova and Lomachenko, 2018). It was founded in 1919 and the headquarters are established in London. It serves 11 different countries through differently sized departmental stores. PESTLE Analysis PESTLE analysis is the tool that is used for monitoring and analysis of the macro- environmental factors lying in the external environment of the organization. They help in ascertaining the various opportunities and threats that can influence the process of decision- making. Political Environment: -The changing circumstances in the political environment to which the company is exposed is one of the major reasons impacting its business performance. Since, Tesco operates in various countries across the globe, it has to stay updated with the different legislations and regulations formulated by the government in respect of the tax rates, employment and trade policies. Political instability is one of the major factors that shall influence the profitability of the company. For example, the Brexit policy that has been adopted and the referendum of European Union is a major threat to the business. Apart from that the US-China trade wars have also affected the business of the company from several dimensions (Tallman, Luo and Buckley, 2018). Currently there is higher level of political instability round the world so it's better to focus upon the domestic markets more as compared to the international markets. Economic Environment: -The economic environment in which the company is conducting its business operations is also one of the major factors that has ever affected the profitability and future growth prospects of the company. The economic conditions are one of the major concerns for Tesco in order to leverage the costs, demand, profits and prices of the goods and services that are offered. The rates of taxation, interest, foreign currency, employment, GDP growth, income levels, wage rates and the personal disposable income of the customers are some important dimensions in the economic environment that are to be planned for the business. The supermarkets of Tesco are established globally but still the major portion of its revenue is extracted from UK, so it has to be regularly updated with the conditions of its own economy (PESTLE Analysis for Tesco discusses its Business Environment, 2021). For example, if the interest rates increase then the borrowing cost for the company shall increase making it difficult
to plan expansions and access the finance. Also, due to the spread of corona pandemic the disposable income is low and so Tesco has shifted its focus from the luxurious goods towards the value products. Social Environment: -The social factors that are forming the part of business environment of Tesco are major concerns determining the success of the company. The change in the expectations of the customers based on the market trends and current lifestyle influences the market share of the company and so they have to adapt to the changed situations in order to retain the market share of the company (Brenner, 2018). Apart from that the societal influences and the cultural background of the individual also impacts the choices made and the purchasing decision in respect of the products and services. The beliefs, attitude and the value system of the potential customers play major role in the positioning of the brand of the organization. For example, the concerns for the health and hygiene have increased these days which has forced Tesco to enter the market of organic products and publicize it in the minds of people. Alo, the UK consumers prefer bulk buying or in one stop which has led to the company moving to the non-food segment and making all the necessary items accessible at one place. Technological Environment: -The current era belongs to technology which has certainly impacted the businesses and its performance in different ways and has imposed huge impact on its development. The advancement in the technology, automation of the processes and modernization in equipment used for the production has improved the overall efficiency of production and reduced the cost of operations. The digitalization of the marketing of various products and services through social media applications and the optimized website of the company have increased the market share of the company. For example, the online purchasing of the goods, digitalized payment and home delivery has led to ease and convenience for its customers. Also, the ads through digitalized channels have covered large markets and thereby have generated brand awareness. The self-service check points that have been discovered is also a huge opportunity for the markets. Legal Environment: -The company is operating globally and so has to work in accordance with the laws and legislations that are framed by the legal bodies in the various countries around the world. The rules and regulations that are framed in respect of the health, hygiene, ethical code of conduct, environmental protection, safety measures, safeguarding the employees and quality of the products that are offered. For example, the Food Retailing Commission that is established regulates the operations of the retail companies. The other legal bodies working for the welfare of the employees looks after the fair treatment and proper remuneration. Many laws are regarding the quality standards of the goods that are produced (Keivanpour, Ait Kadi and Mascle, 2017.). Tesco has faced legal actions several times due to the misleading of the investors or in employee discrimination which has caused negative publicity for the company. Environmental Environment: -Recently corporate social responsibility is the major objective of the company due to the growing environmental pressures that are developed in the society. Several actions like the reducing the carbon footprint, waste disposable, clean and green environment, sustainable development, using the 4R policy and maintaining the quality of products and services are undertaken for the growth and development of the society. Tesco has
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taken several initiatives in respect of safeguarding the environment like renewable energy sources, reducing carbon footprint, proper waste disposable, recycling of goods etc. This helps generating reputation for the brand and positively publicizing the company in the minds of the people. Key drivers of change for future direction With the analysis of the external environment of the company the management shall know the changes that are taking place and the key drivers behind the incorporation of such changes. In order to survive in the market, the company has to adapt to the changing environment and implement the same in the business. This shall help in drawing the attention of the potential customers as well as generate competitive advantage in the industry among the different competitors of the business (Aithal, 2017). The management must take strict notice of these changes and take the first mover advantage in the business by capitalizing on the opportunities, so that long term success and profitability of the business is ensured. One of such changes that shall give future direction to the business is that of focusing on the domestic market rather than the international market because of the growing political instability round the world. Apart from that since maximum revenues of Tesco are generated by the operations in native country so the efforts must be conducted in UK. The trends in the market are constantly changing due to the increased awareness of the health and hygiene so the company must aggressively market the organic products that they are offering and develop its brand awareness (Hacioglu and Sevgilioglu, 2019). Also, the consumers these days focus on the quality of the products that are offered by the company so the increased concern must be quality rather than the price. Social media marketing is in trend and also gives wide reach in terms of customers which should be efficiently adopted to ensure that the ads are influencing the buying decision of the customers. Apart from that the website of the company must be optimized such that conveniently the goods are sold through online means. The future of the company can be secured by ensuring that the necessary technological change shall be undertaken and modern equipment are used for the production such that operational efficiency can be maximized. Sustainable development must be one of the major motives of the company so that legal actions, charges can be avoided and the environment is also protected simultaneously. CONCLUSION It can be summarized from the project that in order to shape the future of the company it shall regularly analyze its external environment and the threats and opportunities that it is imposing on the operations of the business. With the changing market conditions the company must adopt with newer policies such that it can fulfil its dual objectives, one is profit maximization and the other is customer satisfaction.
REFERENCES Kokodey, T., Gnezdova, I. and Lomachenko, T., 2018, October. Modeling the global business environment based on polycyclic theory. InThe International Science and Technology Conference" FarEastŠ”on"(pp. 487-499). Springer, Cham. Tallman, S., Luo, Y. and Buckley, P. J., 2018. Business models in global competition.Global Strategy Journal.8(4). pp.517-535. Brenner, B., 2018. Transformative sustainable business models in the light of the digital imperativeāA global business economics perspective.Sustainability.10(12). p.4428. Keivanpour, S., Ait Kadi, D. and Mascle, C., 2017. End-of-life aircraft treatment in the context of sustainable development, lean management, and global business.International Journal of Sustainable Transportation.11(5). pp.357-380. Aithal, P. S., 2017. Impact of Domestic, Foreign, and Global Environments on International Business Decisions of Multinational Firms: A Systematic Study.International Journal of Management, Technology, and Social Sciences (IJMTS).2(2). pp.93-104. Hacioglu, U. and Sevgilioglu, G., 2019. The evolving role of automated systems and its cyber- security issue for global business operations in Industry 4.0.International Journal of Business Ecosystem & Strategy (2687-2293).1(1). pp.01-11. Online PESTLE Analysis for Tesco discusses its Business Environment. 2021. [Online] Available through: < https://pestleanalysis.com/pestle-analysis-tesco/ >