An examination on diversity inclusion and the gender pay gap

This research project examines the potential impact of diversity inclusion and the gender pay gap on employee performance. It focuses on the case of Amazon and aims to understand the concept of diversity inclusion and gender pay gap, their influences on employee performance, and strategies to enhance diversity inclusion and reduce the gender pay gap. The research methodology involves a quantitative approach with data collection through surveys and questionnaires. The data analysis and interpretation will provide insights into the relationship between diversity inclusion, gender pay gap, and employee performance.

ResearchProject

Table of Contents
Title of the Project...........................................................................................................................1
Chapter 1: Introduction....................................................................................................................1
Chapter 2: Literature Review...........................................................................................................3
Chapter 3: Research Methodology and Data Collection..................................................................6
Chapter 4: Data Analysis and Interpretation....................................................................................8
Chapter 5: Conclusion and Recommendation................................................................................19
Conclusion............................................................................................................................19
Recommendation..................................................................................................................19
Chapter 6: Reflection & Recommendation of Alternative Research Methodology......................20
References......................................................................................................................................22
Appendix........................................................................................................................................24

Title of the Project
An examination on diversity inclusion and the gender pay gap.
Chapter 1: Introduction
Overview of the Research
The present study initiates to examine the potential impact of diversity inclusion and the gender
pay gap over the performance of the employees. However, diversity inclusion and gender pay
gap are two important aspect of business which are widely considered by the businesses to aid
the operations in imperative manner. As businesses continue to move the needle and bring to the
forefront emerging focus for the diverse workforce, gender equality and the gender pay gap
(Cano, 2020). Diversity inclusion is a wider aspect which is effectively be considered by the
businesses for the intention to enhancing the operations at wider level, thus, diversity is all about
involving people from different culture, background, region, gender, age, perspective, skills and
background to amplify the operations of the business and also brings innovation and create a
broader connection to the world. In addition to this, gender pay gap is defined as the average
difference among hourly wages for men and women. It is mainly calculated via considering
several parameters used to the total number of employed members of both genders within a
business. Therefore, businesses in the modern era are concern over managing equality and also
enhancing diversity at workplace, as it is valuable for the businesses to enhance the approach at
wider level. In this present study, Amazon E-commerce is selected to explore better
understanding about the chosen subject. Thus, it is a large American multinational technology
company. The organisation is headquartered in Seattle Washington, United States. It was
founded in the year 1994 with Jeff Bezos. The company has its operation throughout the globe
and they have more than 10, 00,00 employees who are both male and female working at different
locations of the organisation successfully. The major focus of organisation is upon cloud
computing, digital streaming, e-commerce, and artificial intelligence and so on. It is also often
considered to be one of the big five companies in the United States. The organisation is often
counted between great technology company’s name which is Apple, Google, Microsoft and
Facebook.
Rationale of the Research
1

The key rationale behind conducting an investigation over such a big area of diversity
inclusion and gender pay gap is that, these two are the major concern of the business and creates
a lot issue over the growth operations of the business. Therefore, the study is imperative in
providing suitable idea about the impact over diversity inclusion and the appropriate assessment
of gender pay gap over increasing performance of the employees at workplace (Fine, Sojo and
Lawford‐Smith, 2020). Thus, equality and diversity maintenance helps the business in aiding the
operations in right manner to enhance overall growth. However, the primary intention to execute
the analysis over this specific subject is that diversity and equality within pay gap are the widely
considered aspects of the business and needs appropriate recognition to manage the issue
effectively. The another reason for executing this analysis is the personal interest of the
researcher as the, investigator wants to explore own capability in relation to the specific aspect
(Pierszalowski, Vue and Bouwma-Gearhart, 2018).
Research aim
“The major aim of the report is to examine the impact of diversity inclusion and the gap in
gender pay upon the performance of employees in the organisation.” A case study on Amazon.
Research objectives
Below mentioned are the various objective of the following report:
 To understand and analyse concept of tigers city inclusion along with gender pay gap.
 To understand and analyse major influences of gender pay gap on performance and
productivity of employees in an organisation.
 To evaluate various strategies that can help organisation in order to enhance the diversity
inclusion and reduce gender pay gap to positively effect the performance of employees in an
organisation.
Research question:
Below mentioned are the various questions which are interconnected with different objectives of
the research:
 What are the major concept of diversity inclusion and gender pay in an organisation?
 How does gender pay gap and diversity inclusion affect the performance of employees in
an organisation?
 What are the different ways in which organisation confirm strategies in order to reduce
the gender pay gap and also enhance diversity inclusion in an organisation?
2

Chapter 2: Literature Review
Literature review is imperative in enhancing understanding in relation to a specific subject;
therefore, it is effective in developing in-depth analysis to explore idea and recognition.
Therefore, this section of exploration is relay over secondary sources of information
(Richardson, 2014). In this information accumulation is based over books, journals, articles and
so on.
Diversity inclusion and gender pay gap within an organisation
According to Bush (2020), diversity inclusion and gender pay gap are necessary for every
organisation. Diversity as well as inclusion is two points which are interconnected in an
organisation. There are number of different individuals in an organisation who belong to
different religion, ethnicity, gender, age, origin and sexual orientation. Diversity refers to making
a human resource department which consist of all the different people with different values and
beliefs and of different culture. Inclusion refers to contribution and presence of different type of
people within the working of an organisation. Pay gap is the perspective in an organisation where
the wages that are paid to men and women are different. Usually the problem of gender pay gap
arises when the woman in the organisation is paid less than the men in an organisation. In order
to follow diversity the pay between women and men in an organisation or also required to be
equal. Incorporation of diversity and inclusion along with reducing gender pay gap is a practice
that will help organisation to successfully acknowledge over its problems and work towards a
healthy working environment.
Different influences of gender pay gap and lack of diversity inclusion on performance of
human resource in organisation
According to Skye Schooley (2019), gender pay gap and lack of diversity inclusion are the two
imperative challenge of the business and has direct negative impact over the performance of the
employees and the entire business as well. Therefore, the gender pay gap can aid to transform in
the working environment, involving a diminish in satisfaction (and retention) from female
workers and a discriminatory attitude in other areas that could aid to other types of
discrimination claims. Gender pay gap and the lack of diversity inclusion has decreases the
operation of the business, affects the morale of employees working, reducing the collaborative
working, issue in taking effective decision and so on (Post and Byron, 2015). However, Amazon
is operating at a large level and has its major concern over developing the operations of the
3

business and for this, it is imperative for the business and its management to manage gender pay
gap issues and also promoting diversity inclusion within the business practices, therefore, the
suitable assessment of both the aspects will help the business in enhancing the operations at
wider level.
Various strategies which can used by an organisation in order to enhance the diversity and
reduce the gender pay gap in order to increase performance and productivity of employees
According to the Pierszalowski, Vue and Bouwma-Gearhart, (2018), in the modern business
era the key motive of each businesses is to attaining higher growth and success and lack of
diversity inclusion and the gender pay gap, inequality and so on are the key issues which are
widely affects the operations of the business. Amazon is a large multinational e-commerce
company which is working with a large range of employees and the employees has facing the
issue of lack of diversity inclusion and the gender pay gap. Thus, there are assorted measures that
will help Amazon e-commerce organisation to enhance diversity inclusion and overcoming
gender pay gap issues in order to enhance performance of organisation and its employees.
However, the use of inclusive work model is termed to be the best strategy which is widely
implement by the business to attain higher growth and success. Acknowledge and honour
multiple religious and cultural practices, providence of diversity training, suitable
implementation of diversity and inclusive practices are the major ways which can also be
implement by the business to attain higher growth and success (Marinova, Plantenga and
Remery, 2016).
4

Chapter 3: Research Methodology and Data Collection
Research methodology is combination of multiple approaches and the applications that are
imperative to aid an investigation in right manner with providing suitable and systematic
guidance. In the present research context based on the aspect of examine the impact of diversity
inclusion and gender pay gap on performance of employees, suitable selection of methodology
helps in aiding the project in right manner (Christy and Fox, 2014).
Research Philosophy: Research philosophy is an appropriate system of the investigation thought
that are following over the reliable knowledge in relation to the research objective that are
obtained from the others. The philosophical belief is mainly relay over two aspects i.e.
positivism and Interpretivism research philosophy. Therefore, in the context to this present
investigation work, positivism philosophy is being implemented by the researcher, as it is
imperative in rendering descriptive evaluation over the aspect of diversity inclusion and the
gender pay gap and how these influences the performance of the employees (Gupta, Goktan and
Gunay, 2014). However, positivism philosophy is appropriate to execute quantitative analysis as
in this information is being gathered over statistical norms.
Research Methodology: The suitable selection of methodology is the fundamental aspect to be
considered by the researcher at the initial stage of start the project. Therefore, the selection of
methodology is mainly relay over qualitative and quantitative research methods. The selection of
research is based on the information accumulated over a specific subject. In performing the
existing project based on the aspect of determining the impact of diversity inclusion and gender
pay gap on performance of employees, quantitative research is being considered by the
researcher, thus it is imperative in conducting descriptive evaluation as in this information
accumulation is relay over actual facts and figures which are interconnected with the selected
subject area (Karimi and et. al., 2016). Quantitative research is imperative in providing suitable
descriptive evaluation an helps in drawing valid and reliable outcome.
Data collection tools: There are two different kind of aspects included in the data collection
which are primary as well as secondary sources through which the data can be collected by an
organisation. It is necessary to execute a project in order to make sure that there are various data
present in the research to reach out to a conclusion. When taking the following research into
consideration the project is majorly based upon determining what are the impact of gender pay
gap and diversity inclusion on the employees working in Amazon. The help of both primary as
5

well as secondary tools are taken in order to support the research in sufficient manner. Some of
the data is collected with the help of secondary tools on the other hand major data for the report
is collected using surveys and questionnaires which will help to gather information about the
employees in the organisation.
Data sampling: Data sampling refers to sampling of the people who are present in order to
decide the population on which research is conducted. There are two aspects of samples which
are probabilistic and non-probabilistic sampling tools. When taking the present investigation into
consideration in order to determine the influence of diversity inclusion as a less gender pay gap
on performance of employs the sample of probabilistic tool used is random sampling. Random
sampling has helped to analyse 40 employees of the organisation through which the information
regarding the topic is collected.
Ethical Consideration: In the execution of an investigation work, ethics are required to be
recognised by the investigator as it is the primary obligation of the investigator to follow all the
research ethics and norms for the purpose of better execution of the work without facing any sort
of issue and hazardous (Maiorescu-Murphy, 2020). In the present research context, both primary
and secondary research are executed and for this research needs to receive consent of the
participants in the form of consent form , thus the researcher needs to follow all the ethics
implemented by the government in taking approval from the participants. In addition to this, the
researcher also needs to avoid miss behave which affected the emotions and sentiments of the
participants as people are very conscious about their private data, so participants also ensure to
not asking any personal information. In the execution of secondary investigation researcher also
needs to ensure to gather data from the authentic sources and taking prior approval from the
online sites and web pages to gather suitable data (Meyers and Vallas, 2016).
6

Chapter 4: Data Analysis and Interpretation
Data analyses can be successfully defined as a procedure in which inspection, cleansing,
transforming as well as modelling of various information is done in order to analyse and discover
various conclusions using the data which is available. In the following aspect of investigation the
data which is present provides good assistance while evaluating the information successfully. In
the context of following research the information is majorly based upon thematic analyses and
the themes for the research are developed with the help of different questions present in the
questionnaire. Along with this a frequency table is also showing the representation of different
information which is collected during the questionnaire.
Frequency Table
Q1) Do you have an appropriate recognition about the conceptual framework of
diversity inclusion and gender pay gap in the context to business?
Frequency
Yes 39
No 1
Q2) What do you think, the suitable assessment of diversity and the gender pay
gap is imperative for the businesses to improvise the working of employees at
workplace?
Frequency
Yes 38
No 2
Q3) According to you, the suitable management of equality in pay or the diversity
aspects are effective for Amazon in increasing employees working?
Frequency
Yes 37
No 3
Q4) As per your perspective, what are the major reasons of managing equality
and diversity at workplace?
Frequency
Competitive edge 8
Promoting equality 7
Developing innovation 8
Better decision making 7
Retaining talent and energies 10
7

Q5) What do you think, are the major benefits gained by Amazon via the suitable
assessment of equality in pay or diversity inclusion at workplace?
Frequency
Increasing business performance 10
Faster problem solving 10
Enhancing coordination and collaboration 10
Developing productivity 10
Q6) According to your opinion, what are the major issue of inequality and
diversity are faces by the businesses?
Frequency
Unequal pay 12
Inequality among employees 8
Higher employee turnover 10
Unconscious bias 10
Q7) As per your view, what challenges are faced by Amazon due to the issue of
gender pay gap and diversity inclusion?
Frequency
Lower productivity 12
Non-inclusive workforce 8
Accuracy of reporting 10
Decreasing employees morale 10
Q8) According to you, in what manner the assessment of diversity and equality
influences the operations of Amazon?
Frequency
Positive 36
Negative 2
Neutral 2
Q9) What do you think are the potential measures which can be implement by
Amazon e-commerce organisation to enhance diversity inclusion and overcoming
gender pay gap issues in order to enhance performance of organisation and its
employees?
Frequency
Use of inclusive workplace model 8
Acknowledge and honour multiple religious and cultural practices 7
Providence of diversity training 10
Equal Pay 7
8

Suitable policy of equality and diversity 8
Thematic Analysis
Theme 1) The conceptual framework of diversity inclusion and gender pay gap in the context to
business.
Q1) Do you have an appropriate recognition about the conceptual framework of
diversity inclusion and gender pay gap in the context to business?
Frequency
Yes 39
No 1
Interpretation: The following research is executed to determine the recognition of individual in
relation to the conceptual framework of diversity inclusion and gender pay gap in the context of
business therefore, analysis is being executed with the support of conducting survey and this
survey is taking place in between 40 participants out of which 39 are well known about the
concept as well as importance of the conceptual knowledge of gender pay gap as well as
diversity inclusion in an organisation. On the other hand only one employee in the sample is not
aware about the following fact.
9

Theme 2) The suitable assessment of diversity and the gender pay gap is imperative for the
businesses improvise the working of employees at workplace.
Q2) What do you think, the suitable assessment of diversity and the gender pay
gap is imperative for the businesses to improvise the working of employees at
workplace?
Frequency
Yes 38
No 2
Interpretation: With the help of the detailed analysis of the questions and the responds that are
collected it has been analysed that 38 out of 40 participants are said that the following
assessment of diversity and the gender pay gap is important for the business to improvise the
working of employees with in the workplace. This makes it essential for a business to maintain
equality and diversity in the organisation successfully. On the other hand remaining participants
are not and concerned with the same and are not having any idea about the same.
10

Theme 3) The suitable management of equality in pay or the diversity aspects are effective for
Amazon in increasing employees working.
Q3) According to you, the suitable management of equality in pay or the diversity
aspects are effective for Amazon in increasing employees working?
Frequency
Yes 37
No 3
Interpretation: The another question is being asked from the participants in relation to analysing
the suitable management of equality and diversity e within Amazon. However, 37 out of 40
people are in concerned with the same and as per their view the suitable management of equality
in the page or diversity aspects are effective for Amazon increasing the working of employees at
workplace is the suitable assessment of equality helps an individual to conduct their cooperation
with full motivation and enthusiasm. Leftover participants are not in concern with the same as
they does not think that suitable assessment of equality and diversity helps the business to
enhancing employees performance.
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4) There are multiple reasons of managing equality and diversity at workplace.
Q4) As per your perspective, what are the major reasons of managing equality
and diversity at workplace?
Frequency
Competitive edge 8
Promoting equality 7
Developing innovation 8
Better decision making 7
Retaining talent and energies 10
Interpretation: As per the descriptive analysis of the above given chart it has been evaluated that
there are multiple reasons like competitive edge, promoting equality, developing innovation,
better decision making and retaining talent and energies for that businesses are seeking for
managing equality and diversity at workplace. Therefore these are major aspects on that
businesses are promoting equality and diversity at workplace.
12

Theme 5) There are multiple major benefits gained by Amazon via the suitable assessment of
equality in pay or diversity inclusion at workplace.
Q5) What do you think, are the major benefits gained by Amazon via the suitable
assessment of equality in pay or diversity inclusion at workplace?
Frequency
Increasing business performance 10
Faster problem solving 10
Enhancing coordination and collaboration 10
Developing productivity 10
Interpretation: The another question is being asked from the participants in relation to the
benefits that are gained by Amazon with the suitable assessment of equality in pay for diversity
and inclusion at workplace. Therefore 10 out of 40 participants are in concerned with increasing
business performance, another 10 people are go with the aspect of faster problem solving,
another 10 participants are go with enhancing coordination and collaboration among employees
and leftover responses are in concerned with developing productivity.
13

Theme 6) There are assorted issue of inequality and diversity are faces by the businesses.
Q6) According to your opinion, what are the major issue of inequality and
diversity are faces by the businesses?
Frequency
Unequal pay 12
Inequality among employees 8
Higher employee turnover 10
Unconscious bias 10
Interpretation: As per the detailed analysis of the survey report it has been analysed that there are
multiple issues of inequality and diversity that our faces by the businesses like an equal pay,
inequality among employees, higher employee turnover and the unconscious bias.
14

Theme 7) There are multiple challenges that are faced by Amazon due to the issue of gender pay
gap and diversity inclusion.
Q7) As per your view, what challenges are faced by Amazon due to the issue of
gender pay gap and diversity inclusion?
Frequency
Lower productivity 12
Non-inclusive workforce 8
Accuracy of reporting 10
Decreasing employees morale 10
Interpretation: According to the detailed analysis of the project it has been analysed that there are
multiple challenges like lower productivity, non inclusive, accuracy of reporting and decreasing
employees moral are the major barriers which are faced by Amazon due to the issue of gender
pay gap and diversity inclusion at workplace.
15

Theme 8) The assessment of diversity and equality influences the operations of Amazon.
Q8) According to you, in what manner the assessment of diversity and equality
influences the operations of Amazon?
Frequency
Positive 36
Negative 2
Neutral 2
Interpretation: As per the detailed analysis of the project has been interpreted that 36 out of 40
people are said that the suitable assessment of diversity and equality has positive impact over the
operations of Amazon and another two people are not in favour with the same and leftover
participants are neutral about the same as they are not preferred to provide any discussion over it.
16

Theme 9) The potential measures which can be implement by the Amazon e-commerce
organisation in order to successfully enhance the inclusion of diversity and reduce gender pay
gap within the organisation which will help in enhancing the performance of employees.
Q9) What do you think are the potential measures which can be implement by
Amazon e-commerce organisation to enhance diversity inclusion and overcoming
gender pay gap issues in order to enhance performance of organisation and its
employees?
Frequency
Use of inclusive workplace model 8
Acknowledge and honour multiple religious and cultural practices 7
Providence of diversity training 10
Equal Pay 7
Suitable policy of equality and diversity 8
Interpretation: The detailed analysis of the survey has stated that there are multiple measures like
use of inclusive workplace models, acknowledge and honour multiple religious and cultural
practices, equal pay, providence of diversity training and suitable policy of equality and diversity
therefore this can effectively be implement by Amazon e commerce to enhance diversity
inclusion and overcoming gender pay gap issues in order to enhance the performance of the
business and its employees.
17

Chapter 5: Conclusion and Recommendation
Conclusion
After the analysis executed over the aspect of determining the impact on diversity
inclusion and gender pay gap on performance of employees, it has been concluded that, gender
pay gap and the lack of diversity inclusion are the key aspect of equality and diversity
management. Therefore, it is the primary obligation of the management of the business to
manage equality and diversity at workplace to enhancing the operations of the business with the
collaborative efforts of employees from different age, gender, sex, religion, culture, language and
so on. The evaluation of the project states that, gender pay gap is a major issue which mainly
recognized as the differences among the wage of employees on the basis of their gender, thus,
the issue of gender pay gap has decrease the morale of employees and also enhance the turnover
of employees at workplace, increasing inequality at workplace, inappropriate working
environment and so on. In addition to this lack of diversity inclusion is also creates a wider
impact over the operations ability of the business, decreasing business performance, lack of
creativity and innovation at workplace. However, these two issues has direct negative impact
over the operations of the business and needs suitable consideration to enhance the business
operations. Hence, it is important for the businesses and its management to maintain the suitable
assessment of gender pay gap and promote diversity inclusion thus, this helps the business in
enhancing the operations at wider level.
Recommendation
As per the detailed analysis of the project it has been recommended to the businesses to
effectively manage equality and diversity at workplace, as it is imperative in providing equal
opportunity to the employees on the basis of their gender, age, sex, religion, culture, background
and so on. Amazon is a large multinational e-commerce company which has its operations at
wider level and as per the evaluation of the business; it has been recommended to Amazon to
implement suitable policies and legislations in relation to equality and diversity, thus, this will
aid the business in the right direction to attaining higher growth and success. As per the
evaluation of the study, it has also been suggested to Amazon to provide diversity training to
their employees and promote inclusion of diverse workforce as this will help the business in
increasing creativity and innovation at workplace and aid the operations in the light of effective
18

skills and knowledge base. As per the analysis of the project it has also been recommended to
Amazon to Acknowledge and honour multiple religious and cultural practices, thus this will also
helps the business in enhancing the operations at wider level. After that, it has also been
suggested to Amazon to implement inclusion workplace model in actual practice, hence this will
also be imperative for the business in promoting inclusion at workplace to enhance the
operations ability of business.
Chapter 6: Reflection & Recommendation of Alternative Research
Methodology
I have been feeling great and happy to get an opportunity to execute examination over the
part of examine the impact on diversity inclusion and gender pay gap on performance of
employees. This is a more noteworthy possibility for me to investigate my own capacity inside
the business and academic context as the research is useful for me in evaluating the wider
influence of diversity inclusion and the gender pay gap over the performance of the employees at
workplace. From the examination of the investigation I have been seen that in this current
examination quantitative exploration is being actualized by the researcher along these lines
quantitative research is powerful in leading elucidating assessment as in this data is basically
been assembled inside hypothetical aspects as in this idea and perspectives are dissected based
on ideas hypotheses and theories. The key advantage of this examination is that in this data can
be given that are depending on the particular region and it provides suitable information within
actual facts and figures. The weakness of this methodology is that it is quite time consuming in
nature and in this information is only gathered within statistical aspects. In addition to this I have
been likewise thinking about that Data collection is predominantly founded on two
methodologies like primary and secondary source of information collection and in this specific
examination setting both primary and secondary sources are executed to aid the project in right
manner. In this primary research is executed via the support of survey in which questionnaire is
being supportive in gathering first hand information. The key benefit of this approach is that, it is
effective in providing suitable data with is less time consuming in nature. The key disadvantage
of this method is that, in this large sample is required to gather information. Secondary research
is imperative in the keep bronze of this methodology is that it is generally founded on previously
existing data that are gotten from the past examination. The auxiliary methodology can be
directed all the more rapidly and at lesser expense. The detriment of this methodology is that in
19

this acquiring data's are some time not giving explicit data that are associated with the close
examination setting as it might likewise lead wrong usage of the data.
Despite from this, in this current investigation, the assessment of the examination depends
on primary investigation approach. Accordingly, in this assessment of the data depends on
primary research methodologies in light of the fact that in this quantitative assessment of the
executed. For this, Interview is recognised as the best alternative source of conducting primary
research. Therefore, this can be implement at the position of questionnaire to gather information.
20

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diversity initiatives. Social Issues and Policy Review. 14(1). pp.152-181.
Fine, C., Sojo, V. and Lawford‐Smith, H., 2020. Why does workplace gender diversity matter?
Justice, organizational benefits, and policy. Social Issues and Policy Review.
Byron, K. and Post, C., 2016. Women on boards of directors and corporate social performance:
A meta‐analysis. Corporate Governance: An International Review, 24(4), pp.428-
442.
Post, C. and Byron, K., 2015. Women on boards and firm financial performance: A meta-
analysis. Academy of management Journal. 58(5). pp.1546-1571.
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Online
BUSH. M., 2020. Why Is Diversity & Inclusion in the Workplace Important? [Online] Available
through:< https://www.greatplacetowork.com/resources/blog/why-is-diversity-
inclusion-in-the-workplace-important>.
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is-it-real/>
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Appendix
Questionnaire
Name:
Age:
Gender:
Email:
Q1) Do you have an appropriate recognition about the conceptual framework of diversity
inclusion and gender pay gap in the context to business?
Yes
No
Q2) What do you think, the suitable assessment of diversity and the gender pay gap is imperative
for the businesses improvise the working of employees at workplace?
Yes
No
Q3) According to you, the suitable management of equality in pay or the diversity aspects are
effective for Amazon in increasing employees working?
Yes
No
Q4) As per your perspective, what are the major reasons of managing equality and diversity at
workplace?
Competitive edge
Promoting equality
Developing innovation
Better decision making
Retaining talent and energies
Q5) What do you think, are the major benefits gained by Amazon via the suitable assessment of
equality in pay or diversity inclusion at workplace?
Increasing business performance
Faster problem solving
Enhancing coordination and collaboration
23

Developing productivity
Q6) According to your opinion, what are the major issue of inequality and diversity are faces by
the businesses?
Unequal pay
Inequality among employees
Higher employee turnover
Unconscious bias
Q7) As per your view, what challenges are faced by Amazon due to the issue of gender pay gap
and diversity inclusion?
Lower productivity
Non-inclusive workforce
Accuracy of reporting
Decreasing employees morale
Q8) According to you, in what manner the assessment of diversity and equality influences the
operations of Amazon?
Positive
Negative
Neutral
Q9) What do you think are the potential measures which can be implement by Amazon e-
commerce organisation to enhance diversity inclusion and overcoming gender pay gap issues in
order to enhance performance of organisation and its employees?
Use of inclusive workplace model
Acknowledge and honour multiple religious and cultural practices
Providence of diversity training
Equal Pay
Suitable policy of equality and diversity
Q10) Provide suggestions for Amazon E-Commerce to manage equal pay and diverse inclusion
for developing employees performance.
24