Contents INTRODUCTION.......................................................................................................................................2 TASK 1.......................................................................................................................................................3 P1 Key milestones in the development of travel and tourism industry....................................................3 P2 Different elements of travel and tourism industry and interrelation....................................................4 TASK 2.......................................................................................................................................................5 P3 Several factors that influence tourism behaviour................................................................................5 P4 Models of motivation and their influence on consumer decision making process..............................6 TASK 3.......................................................................................................................................................7 P5 Determine emerging and recent patterns and trends in global travel and tourism industry.................7 TASK 4.......................................................................................................................................................9 P6 Factors affecting the popularity of ample worldwide destinations......................................................9 CONCLUSION.........................................................................................................................................10 REFERENCES..........................................................................................................................................11
INTRODUCTION Travel and tourism sector considered as one of the best developing organizations across the globe. These sorts of industries mainly involves different types of services like entertainment, transportations, accommodations, reservations, beverages and food, recreation and many other. In consistency of this factor there are lots of visitors across the globe along with take different services from such kind of industry in order to reach their targeted destinations. This assignment is based on patterns and trends in relation with travel and tourism sector. Moreover, development of travel and tourism industry and their elements pertaining tourism experience. There are several factors of tourist behaviour will get covered. At last, key trends and current patterns in travel and tourism and factorsthataffect current levelof popularity and several global destinations will get covered (Baka, 2016). TASK 1 P1 Key milestones in the development of travel and tourism industry Travel and tourism sector plays significant role within the every human’s life as they provide ample number of services to customers and satisfy them. In this it has been perceived there are lots of key milestones that have shaped travel and tourism in a perfect way in which these sorts of industries are playing their every function in an effective mode within the economy. There are different types of key milestones that affect overall travel and tourism sector globally, those are as follows: Pre 1945 Era:Before 19thcentury these industries was offering elementary services to theirvisitors.Nowadaystravelandtourismindustrieshavingsomanyfacilitieslike accommodation emerged, laundry, F&B arrangements and many more. Apart from this, travel agents are adopting numerous holiday package services for their consumers (Baker, 2014). Mid1945-79Era:Inthisera,mainimportantaspectoftourismindustrieswas developing best network relations with their competitors through reviewing expansion and growth of their business. Moreover, the edge between transportation firm like railways as well as airlines started direct communication method with tourism sector so that they can give better services to their clients.
1980 to Present Era:Within the current passing time, travel and tourism industries are mainly engaged with several kinds of services such as holiday packages, tour packages and many more to give attractive services to their customers. In addition to this, this sector also focusing on came up with additional facilities such as health and travel insurance, car on rents and so on. Through giving such kind of services the main of this sector is to gain huge experience so that they can sustain their business across the globe. Apart from this, they are needed to boost their working level through seeking GDP rates globally. On the other side, if talk about present there are so many tour operators who increases their services globally (Boniface, Cooper and Cooper, 2016). P2 Different elements of travel and tourism industry and interrelation Travel and tourism industry having different types of modules which is used to offer in this sector in a perfect way that affect overall behavioral patterns of consumers. In regards with this, there are few elements those are most important, mentioned in beneath: Transportation:Travel and tourism industry commonly have transportation services with the several kind of ways like road, water, air or foot. It allows visitors to explore and experience better holiday packages ever. Thus, this factor plays significant role within tour and travel industry which always satisfy their client’s needs and wants on time. Additionally, it gives effective experience to all visitors so that they can implements their plan during travelling in relation with particular tour package. TravelAgent:Theseareconsideredasanessentialindividualwhoalwayshave responsibility towards arranging and panning best holiday package for their visitors through selection of best destination along with consumer’s wants. Apart from this, providing best tour for customers’ travel agents needs to ensure that they can have beautiful experience while travelling. Attractions:It includes several locations like historical places, monuments, pilgrimage place and many more. These assorted attraction points always influence visitors in a positive way so that they can recall it for long time. When travellers visit these types of locations they can get attracted and keep themselves happy (Dickinson and et. al., 2014).
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Accommodations:It plays significant role within the travel and tourism sector which consists several services in regards with motel, hotel and many other. The main purpose behind these assorted services is to provide best comfortable trip to visitors every time so that they can get hue satisfaction and able to give great feedback. Apart from this, with the help of this factor travel and tourism sector can easily provide better services to their clients through giving best room services along with they also provide so many facilities needed by customers at that time. It makes better experience of visitors and increase profit for travel and tourism industries. From the above mentioned factor those are playing essential role within travel and tourism sector. Thus, it can be said that if tourism sector provide better services to visitors all the time so that they can easily satisfy them at end level. Apart from this, through giving huge facilities to customers always increase firm’s value in front of them and increase their confidence level towards them. For this, travel industries should always opt innovative ideas in order to provide huge services so that they can sustain long time and able to offer their services globally (Forno and Garibaldi, 2015). TASK 2 P3 Several factors that influence tourism behaviour There are different types of factors that commonly affect overall behaviour of visitors at particular place. There are few examples in regards with Greece, those are as follows: Social factor:Regularly changes within the place in which all type of customer’s had several demand and needs. On the other side, this type of situation can make both positive and negative impact on travel and tourism industries along with tourism destination. Furthermore, modifications within several quality or amenities can be essential reasons of tourism behaviour in Meteora, Greece due to tourists are not able to gain attractiveness among desired destination. It directly decline overall revenue of tourism industry developed by tourists of Greece. Geographical factor:There are numerous changes like weather conditions, negative environments and many more. As per this, tourism sector has huge pressure form several changes so that they mainly face few issues and not able to provide better services. Additionally, Greece, tourism sector generally have huge visitor on daily basis. Thus, they can get influence
and able to develop best profit or revenue in a particular location and satisfy tourism needs as well. Cultural factor:It includes different values, norms, language, several cultural aspects in regards with destination and so on. These assorted factors can have directly impact on tourism behaviour.Moreover, within the Greece it has been analyzed that there are few historical places which is considered as most essential locations for visitors. Thus, they have positive impact and can easily develop best profit or increase more destination of tourist so that they can enjoy their holiday (Ghimire, 2013). P4 Models of motivation and their influence on consumer decision making process Motivation refers to the various factor all that influence overall behaviour and interest of visitors within the travel and tourism sector. Herein, tourist operator has responsibility to adopt or implements several kind of motivational factor so that they can easily influence tourists and able to achieve desired goals and objectives in an effective manner. There are two models of motivational factor those are mentioned in beneath: Vroom’s Expectancy theory:This theory was given by Vroom’s Victor in order to get bestresultsthroughreviewingsomanyoptionswiththeaimofincreasingemployee’s performance based on skills, personality, experience and abilities through giving them huge motivation. According to the expectancy theory, tour agents are able to get huge motivations which encourage them towards providing better services to their visitors in an appropriate manner. With the help of this they can become more successful industry within the competitive scenario (Hudson and Thal, 2013). Along with it gives better results for future by which they can adopt more unique things that satisfy every visitor till end level. Within the next factor of this theory tour operator manage their work accordingly through gaining so many benefits and rewards. Lastly, in reference with valence factor tour agent feels highly motivates as they mainly get their desired results and achieve targeted goals. Through applying such kind of motivation model within tourism sector, tour operators can get huge motivation and able to offer numerous services to their visitors that increase their profit level for future.
Maslow’s Hierarchy Theory:This theory generally depends upon several needs and wants of consumers. There are five stages of this theory followed by tour operator in order to give huge satisfaction and develop better decision making process. Those are as follows: Physiological needs:According to this initial stage, tour operators mainly seeks basic needs of their visitors like food, water, shelter and many more so that they can fulfill them as per the requirement during the trip. Social needs:In this tour operator requires to focus on organizing better trip for their tourists so that they can travel in a better way and able to feel free share their issues with them. Safety needs:This is one of the major factor in which every tour operator needs to develop safe and secure environment for travellers so that they are not needed to face any kind of problem while travel (Lee and Brahmasrene, 2013). Esteem needs:It defines that tour operator needed to satisfy every traveller’s needs or demand first through offering luxurious tours and trips for them. By considering esteem needs they can achieve their targeted goals in an effective manner. Self-actualization needs:In this last stage, tour operator must needed to create numerous things like giving better experience to travellers so that they can develop their skills as well as knowledge towards particular location. For this, tour operator also needs to provide great packages so that they can give huge satisfaction to them and they can enjoy their trip without any issues. It directly increase travel industries value in front of them. On the other side, through focusing on such kind of needs and wants of travellers, tour operator able to develop best decision by which they can get good profit and better revenue. It also develops or maximizes purchase of their holiday packages. If tourists get huge satisfaction than travelling service provider automatically meet their desired goals along with able to offer more locations to their visitors in future within short period of time. Thus, for travel industries always essential to satisfy their visitors time to time through developing and providing affordable tour packages so that they can satisfy them timely and able to increase their income level within the competitive market scenario. Therefore, this can be said that tour operator always make positive decision towards consumer’s so that they can increase their value (Meyer, 2013).
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TASK 3 P5 Determine emerging and recent patterns and trends in global travel and tourism industry As per the current scenario of time, travel and tourism sector has globally expanded with the large number of emerging trends and several patterns. There are few trends and patters are explained below: Current trends and patterns within global travel and tourism industry Personalisation:It is most considerable trend used globally within the international travel and tourism sector (Noti, 2013). According to the modern world scenario, there are ample numbers of travellers who always experience new things and meet their desired destinations day to day. Herein, travel and tourism industry has responsibility to provide better accommodations during destination to their visitors so that they can satisfy them. Thus, tour operator personalizes tour and gives better experience as per customer’s demand. Therefore, it is easiest way for travellers to select mode of transportation, locations and hotels accordingly. It makes them satisfactory and influence positively. Solo travel:This is one of the known emerging trends within the travel and tourism sector globally. In this, travellers generally prefer to option of solo holiday package through reviewing applications by using different online websites. Online booking:Within the modernization of world, tourist always refer online booking system in order to get instant booking towards desired destination of them. Along with they generally seek several apps via mobile phones so that they can get required results (Mowforth, and Munt, 2015). Emerging patterns and trends within global travel and tourism sector Eco-tourism:This emergent trend directly influences travel and tourism industry. It commonly involves so many situations considered as opportunities for visitors as they can experience more place. Thus, eco-tourism becomes more essential for visitors. Bleisure Travel:It is most considerable emerging trend throughout the travel and tourism sector internationally. Herein, travelling business as well as vacations is mainly mixed in
order to formulate better experience in which visitors are able to implements their work during their holiday demand within particular time frame. Robot:Intellectual subtracting is the tarmac mode of every industry within the economy. In the context of travel and tourism sector, robots are being used by them in order to give effective and attractive services to their customers. By following such kind of robotics equipment they can manage their overall operations timely but at the same time they needed to have sufficientcostofamountinordertoexecuteseveraltask insingletime(Munoz-Leiva Hernández-Méndez and Sánchez-Fernández, 2012). TASK 4 P6 Factors affecting the popularity of ample worldwide destinations Within the current scenario there are numerous factors in every places that affect overall international destinations and popularity along with their sustainable growth. In the context of travel and tourism industries, it has been observed that, external factors have huge power as they control overall performance of industry that involves customers, government and many more. Some of the factors are mentioned below: Relatives and friend’s reviews:Every people or individual mainly discusses every issue or happiness with their family members or friends once they visited particular place across the globe. For this, it has been reviewed that if person thinks about visit Greece then he/she will definitely discuss their friends or family in order to gain huge knowledge about travel and tourism industries by which they can travel properly. Appealing advertising and marketing:According to this factor destination popularity should always be there. Within the world there are so many destinations which are going to be become more famous and favorite’s place of tourists (Page and Hall, 2014). Herein, travel and tourism industry needed to make better packages for their visitors by taking government authorities on that. For example: Eiffel Tower is one of the best destination which mainly advertise via central government so that it directly develop huge awareness within people’s mind along with it is popular place to visit so it influence people positively.
Discounts and offers:Within every industry it is necessary to keep so many discounted offers in order to satisfy people. But on the other side, sometimes, travel and tourism sectors are not able to put offers or any kind of discounts due to lack of packages so that it creates their negative image also influence overall growth of their business (Standing, Tang-Taye and Boyer, 2014). Social factor:These types of factors can be easily understood by the using of Egypt destination example. This is one of the world famous destination and known as historical pyramids which directly influencesocialismtowards customer. In order to maintainthis popularity of Egypt visitors can easily take numerous services from travel and tourism sector. Thus, social factor develop positive influence on the travel industries.
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CONCLUSION As per the above mentioned report it has been concluded that, travel and tourism sector are most considerable part across the globe. But passing the time this travel sector had put huge affords before. There are large numbers of elements used by this sector such as numerous facilities, accommodations and transportation services in order to give better services to their travellers. These asserted services are interrelated with each other that shows their collaboration that provide better experience to all visitors. Apart from this there is ample number of models used by them in order to get motivational aspects so that they can develop better decision in order to offer better trip to their visitors. Moreover, considering all current and future trends they can achieve their desired results as they always satisfy travellers a lot.
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Standing, C., Tang-Taye, J. P. and Boyer, M., 2014. The impact of the Internet in travel and tourism: A research review 2001–2010.Journal of Travel & Tourism Marketing. 31(1). pp.82-113.