Globalization Impact on Pizza Hut

This report examines the impact of globalization on Pizza Hut UK's operations, marketing, and human resources. It includes a project management plan, work breakdown structure, Gantt chart, and research methodology. The report also presents data analysis and interpretation based on a questionnaire survey, highlighting the positive and negative effects of globalization on the company's business operations.

Globalisation

Table of Contents
INTRODUCTION...........................................................................................................................1
P 1 Aims and objectives..............................................................................................................1
P 2 Project management plans ...................................................................................................2
P 3 Work break down structure and Gantt chart ........................................................................3
P 4 Research methodology..........................................................................................................4
P 5 Data analysis and data interpretation ...................................................................................5
P 6 Recommendations and Conclusion ....................................................................................18
P 7 Reflection on the value of research ....................................................................................18
REFERENCES..............................................................................................................................20

INTRODUCTION
Globalisation is determined as enhancing procedure of mutuality and interrelated among
various political, societal and economic elements of worldwide. There are many benefits of
globalization such as foreign direct investment, technological innovation, economies of scale.
The procedure of globalization gives golden possibility for humankind of poverty
world(Lambregts, Beerepoot and Kloosterman, eds., 2015). The economic globalization includes
product and services, economic resources of capital, technology and information. There are three
main fields such as economic, cultural and political globalization. This case study is based on
Pizza hut UK. Pizza Hut started in 1958 in Wichita USA. The world's first Pizza Hat restaurant
by borrowing $600 by Dan and Frank Camey. There are 10,000 of US working in over 260
restaurants up and down nation, serving 3 Million guests in month. International franchise and
restaurant chain. It is the subsidiary of Yum! Brands, Inc., one of the world's biggest restaurant
organizations. This report will analysis impact of globalization on business operation of Pizza
hut. It will devise aims and objective of project, produce project management plan that covers
cost, time, scope, communication, risk, quality and resources. It will produce work break down
structure and Gantt chart to give time frame and stages of completion. There are various positive
and negative impact of Pizza Hut food on health globally. Frozen pizzas and ones created in
large pizza chains have in previous criticized for their amount high salt, fat and calories that
negative impact on health. The positive effect on metabolism olive oil reduce bad cholesterol and
raise good one and prevent heart diseases.
P 1 Aims and objectives
Research Aim:
To analyse the impact of globalisation on operations, marketing and HR.: A case study of
Pizza hut UK
Research Objectives:
 To find out meaning and importance of globalisation.
 To determine impact of globalisation on business operation of Pizza hurt.
 To recommend that ways to overcome of challenges of globalization.
Research Questions:
 What is the meaning and importance of globalization?
 What was the impact of globalization on business operation of Pizza hut?
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 How does overcome the challenges of globalization?
P 2 Project management plan
Task Name Duration Start Finish Predecessors
Design 1 day Wed 9/26/18 Wed 9/26/18
Development of Project with initial
document 1 day Thu 9/27/18 Thu 9/27/18 1
Develop 1 day Fri 9/28/18 Fri 9/28/18 2
Scope of project 1 day Mon 10/1/18 Mon 10/1/18 3
Collection of data 1 day Tue 10/2/18 Tue 10/2/18 4
Closure 1 day Wed 10/3/18 Wed 10/3/18 5
There are many aspects covers in plan of project management such as cost, scope, time,
risk, communication and resources. Therefore, project manager make sure that covering all
aspects in the project. These aspects are as following
Cost: It is very essential aspect to determine cost of project. It includes labour cost, production
cost, resource etc. Therefore, project manager make sure that deciding cost with allocated budget
and reducing wastage in the project.
Time: It is the most essential aspect that completing any of work or project on time duration.
Therefore, project manager make sure that availability of resources and project is completed on
fixed time duration(Zaitseva and et.al., 2016).
Communication: Without communication, there is no possibility to manage any project or
work. Therefore, project manager make sure that effective interaction between labour. This helps
in completion of project on time duration.
Risk: It is very important to determine and reduce risk that effects in project completion. So that,
project manager follow various ways to overcome all types of risk in project. It includes high
cost of labour, unavailability of resources, technology issues, lack of employees etc.
Quality: It is essential that use high quality resources for completion of project. So that, project
manager make sure that improving quality of all kind of resources that utilise in project
completion(Luongo and et.al., 2015).
Resources: It is also essential that improve all kind of resources are used in project. It includes
human resources, financial, technological etc. Therefore, project manager make sure that
utilization of resources effectively for project completion.
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P 3 Work break down structure and Gantt chart
Work break down structure:
Date 26-09-2018 27-09-2018 28-09-2018
Design
Development of
Project with initial
document
Develop
Scope of project
Collection of data
Closure
Gantt Chart:
PROJECT PLANER - GANTT CHART
Period Highlight: 11
PERIODS
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60
1 Develop research title,
aims, objectives 1 1 1 1
100%
2 Collect secondary data (
literature resources) 2 3 2 3 100%
3 Analysis of secondary
data 6 3 6 3 100%
4 Decide of primary data
collection method 6 2 6 2 100%
5 Collect primary data 7 2 7 2 100%
6 Analysis of primary data 8 3 8 3 100%
7 Draft analysis and finding 8 3 8 3 100%
8 Draft final raport 9 1 9 1
100%
9
Final editing 10 1 10 1
100%
10 Printing, attachment and
submission 11 1 11 1
100%
Activity 11 6 1 5 8 60%
Activity 12 9 3 9 3 0%
Activity 13 9 6 9 7 50%
Activity 14 9 3 9 1 0%
Activity 15 9 4 8 5 1%
Activity 16 10 5 10 3 80%
Activity 17 11 2 11 5 0%
Activity 18 12 6 12 7 0%
Activity 19 12 1 12 5 0%
Activity 20 14 5 14 6 0%
Activity 21 14 8 14 2 44%
Activity 22 14 7 14 3 0%
Activity 23 15 4 15 8 12%
Activity 24 15 5 15 3 5%
Activity 25 15 8 15 5 0%
Activity 26 16 28 16 30 50%
% Complete (beyond plan)26-09-2018 to 05-12-2018 (11 weeks)
ACTIVITY PLAN START PLAN
DURATION
ACTUAL
START
ACTUAL
DURATION
PERCENT
COMPLETE
Plan Duration Actual Start % Complete Actual (beyond plan)
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Gantt Chart is horizontal bar chart create as production control tool. It is made with
horizontal line stand for total time span task, break down into increase and vertical line stand for
project that create the project. From the above Gantt chart, start this project in 26-09-2018. There
are taken 3 days for collecting secondary data and also analysed these informations. In addition
to that there are taken 5 day for analysing data for completing project. Now on 5-12-2018(11
weeks) completed the project.
P 4 Research methodology
Research methodology: It is procedure used to gather data for aim of making decisions. It is the
organized analysis of methods applied to areas of research. It has analysed that to activity of
study on specific topic or project. The philosophic evaluation of analyse tools within discipline,
concern with abstract, theory and explore prospect of knowledge. This method helps in to attain
result in terms of achieve aims and objectives of research (Appadurai Giddens and Wallerstein,
2015).
Research philosophy: It is large topic that deals with sources, nature and growing of
knowledge. It is content about way of collection, analysis and utilize data of particular. For
assessing research philosophies in project that includes being aware and explicate beliefs and
premisses. Positivism and interpretivism are main types of research philosophies. In order to that,
interpretivism research philosophies refers lead to statistical analysis that depends on
quantifiable find. In addition to, interpretivism is connected with philosophic view of
impracticality and is utilized to team together diverse theories (Luongo and et.al., 2015). With
the help of it, attain result in order to accomplish aims and objective of project. In this context,
project manager use positivism research philosophy for analysis impact of globalization on their
business operations.
Research Approach: It is theory includes different kinds of stages of described activity that are
involved in terms of gathering information relating to specific projects. Deductive and inductive
are main research approaches. In order to deductive approach, attempt validity of premises in
hand. While inductive approach, approval to the growth of new approaches and generic. With the
help of it, project manager analysis impact of globalisation on business operation (Zaitseva and
et.al., 2016). Through it, to get result in order to that achieve aim of objective of project in an
effective manner.
4

Research Design: It is described as model of techniques select by investigators to join different
elements of study in a reasonably in an effective manner. It makes marginal partiality in
information and enhance reliance on the gathered and investigate data of project. There are five
types of research design that includes descriptive, correlation, semi-experimental, exploratory
etc. In this context, descriptive research design, investigator concerned in defining the research.
It is approach based research design that is made by collect, analysis and present gathers
information. Therefore, project manager utilize this design for analysis of impact of globalization
on business operation of Pizza hut.
Data Collection: It is procedure of gathering data from all the applicable sources to determine
response to research difficulty, test possibility and measure the conclusion. There are two
methods such as primary and secondary data collection. In primary method, researcher collect
information from interview, questionnaire, case study, focus group etc. While investigators
gather data form books, journals, online websites that involves in secondary methods
(Cunningham and Ferrell, 2015).Through it, to get result in terms of achieve aim and objectives
of research. In this context, researcher used collect data from primary methods that is
questionnaire for analysis impact of globalization on the operations of Pizza hut.
Data Analysis: It involves tow type of data analysis that is qualitative and quantitative data
analysis. In qualitative data analysis, collect data from questionnaire, interview, focus group etc.
In addition to that, researcher used the thematic analysis for analysis of collected data in their
research. With the help of it, investigator analysis data in form of themes that are connected with
question of research. Through it, project manager analysis impact of globalization on operations
of company. By this, analysis information, evaluate response in terms of attain result of research
in an effective manner.
Sampling: It means procedure of selecting portion of population. It is the choice of subset of
individual from population to figure features of entire group. It is the technique wherein each
unit of the population has equal and likely chance of being chosen in the sample. Probability and
non probability are types of sampling(Wood, 2016). In probability sampling involve simple
random, cluster, systematic etc. In addition to that, researcher use simple random sampling for
collecting data in study. With the help of it, attain result in relation to achieve aims and
objectives of project in an effective manner. In this research, 20 employees are involved as
5

sample. With the help of it, project manager determine impact of globalization on operation of
Pizza hut.
6

P 5 Data analysis and data interpretation
Theme 1- Globalisation has positively impacted Pizza Hut in achieving goals
Q1. Do you think that globalisation has
positively impacted Pizza Hut in accomplishing
goals? Respondents
Strongly Agree 8
Agree 7
Disagree 2
Strongly Disagree 3
Total 20
Strongly Agree Agree Disagree Strongly Disagree
0
1
2
3
4
5
6
7
8
9
8
7
2
3
Respondents
Interpretation-
7

It can be interpreted from the graph that 8 respondents have strongly agree that
globalisation has positively impacted organisation in attaining goals in effective manner.
Moreover, 7 have also agreed with it. On the other hand, 2 disagree and 3 disagree with the
statement.
Theme 2- Different functions of organisations are positively affected
Q 2. Do you agree that economic, cultural and
ethical positively impacts different functions of
organisations? Respondents
Strongly Agree 9
Agree 5
Disagree 4
Strongly Disagree 2
Total 20
Strongly Agree Agree Disagree Strongly Disagree
0
1
2
3
4
5
6
7
8
9
10
9
5
4
2
Respondents
8

Interpretation-
It can be interpreted from the chart that different functions of Pizza Hut are positively
impacted due to economic, cultural and ethical factors as 9 have responded in favour of it. 5 have
also agree, however, 4 participants did not agree with it. Moreover, 2 respondents also strongly
disagreed.
Theme 3- Globalisation has increased trade across borders
Q 3. Do you think that globalisation has
increased trade across borders of Pizza Hut? Respondents
Strongly Agree 8
Agree 5
Disagree 4
Strongly Disagree 3
Total 20
Strongly Agree Agree Disagree Strongly Disagree
0
1
2
3
4
5
6
7
8
9
8
5
4
3
Respondents
Interpretation-
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It can be analysed from the above chart that majority of respondents answered that trade
of Pizza Hut has effectively increased due to globalisation. 5 also answered the same. However,
4 said they did not agree and remaining 3 were strongly disagreed with it.
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Theme 4- Transparency of information enhances due to cross-functional departments
Q 4. Do you think that cross-functional
departments positively contributes towards
transparency of information in Pizza Hut? Respondents
Strongly Agree 7
Agree 6
Disagree 5
Strongly Disagree 2
Total 20
Strongly Agree Agree Disagree Strongly Disagree
0
1
2
3
4
5
6
7
8
7
6
5
2
Respondents
Interpretation-
It can be analysed that 7 respondents said that information transparency gets attained due
to cross-functional departments. 6 participants also said agreed with the statement. On the other
hand, 5 respondents disagreed and 2 strongly disagreed with it.
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Theme 5- Operations are positively influenced due to globalisation
Q5. Among following departments, which is
most positively influenced due to globalisation? Respondents
Operations 7
Accounting 5
Marketing 4
HR 4
Total 20
Operations Accounting Marketing HR
0
1
2
3
4
5
6
7
8
7
5
4 4
Respondents
Interpretation-
It can be interpreted that from the above chart that 7 respondents said operations are
effectively influenced with the effect of globalisation in a better manner. While, 5 said
accounting gets influenced. On the other hand, 4 answered HR and remaining 4 said marketing is
influenced.
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Theme 6- Consumer Taste has lead to enhance Pizza Hut's operations overseas
Q 6. What among the following factors has lead
to enhance Pizza Hut's operations overseas? Respondents
Maximum productivity 5
Consumer Taste 6
Increase in revenue 4
Enlarged operations 5
Total 20
Maximum productivity
Consumer Taste
Increase in revenue
Enlarged operations
0
1
2
3
4
5
6
7
5
6
4
5
Respondents
Interpretation-
The above chart reflects that consumer taste is effectively accomplished because of
overseas operations. While, 5 answered that maximum productivity is achieved. 4 said revenue is
increased and remaining 5 said operations are enlarged quite effectively.
Theme 7- Globalisation has led to financial shift from developing to emerging economies
Q7. Do you think that globalisation has led to
increase in financial shift from developing to
Respondents
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emerging economies?
Strongly Agree 7
Agree 5
Disagree 4
Strongly Disagree 4
Total 20
Strongly Agree Agree Disagree Strongly Disagree
0
1
2
3
4
5
6
7
8
7
5
4 4
Respondents
Interpretation-
It can be assessed that 7 participants responded that globalisation has led to increase in
financial shift in effective manner. 5 also agreed with the statement. On the other hand, 4-4
respondents disagree and strongly disagreed respectively as financial shift is not increased from
developing to emerging economies.
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Theme 8- Pizza Hut requires implementing well-defined strategies to manage global
competencies
Q 8. Do you think that for managing global
competencies, Pizza Hut requires implementing
well-defined strategies? Respondents
Strongly Agree 8
Agree 6
Disagree 4
Strongly Disagree 2
Total 20
Strongly Agree Agree Disagree Strongly Disagree
0
1
2
3
4
5
6
7
8
9
8
6
4
2
Respondents
Interpretation-
It can be assessed that 8 employees answered that Pizza Hut is required to implement
well-defined strategies for getting competitive advantage. 6 said that they agree with the fact. On
the other hand, 4 disagree with it and remaining strongly disagreed towards it.
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Theme 9- Globalisation increases cross-border competition
Q9. Do you agree that globalisation increases
cross-border competition? Respondents
Strongly Agree 7
Agree 6
Disagree 3
Strongly Disagree 4
Total 20
Strongly Agree Agree Disagree Strongly Disagree
0
1
2
3
4
5
6
7
8
7
6
3
4
Respondents
Interpretation-
It can be assessed that 7 employees answered that globalization increasing cross boarder
competition, 6 said that they are agreed with this fact. On the other hand, 3 said that they are
disagreed that globalization increase cross boarder competition and remaining 4 said that they
strongly disagree with this fact.
16

Theme 10- Economic impact on Pizza Hut affects operations
Q 10. Do you think that economic impact on
Pizza Hut affects its operations? Respondents
Strongly Agree 8
Agree 5
Disagree 4
Strongly Disagree 3
Total 20
Strongly Agree Agree Disagree Strongly Disagree
0
1
2
3
4
5
6
7
8
9
8
5
4
3
Respondents
Interpretation-
It can be assessed that 8 employees said that economic impact on operations of Pizza hut,
5 said that they are agreed with this fact. On other hand, 4 said that they are disagreed with that
economic effects on operation of Pizza hut and 3 employees are strongly disagreed with this fact.
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Theme 11- Consumer Tastes are accomplished by company
Q 11. Do you agree that consumer tastes are
attained by Pizza Hut due to globalisation? Respondents
Strongly Agree 9
Agree 4
Disagree 5
Strongly Disagree 2
Total 20
Strongly Agree Agree Disagree Strongly Disagree
0
1
2
3
4
5
6
7
8
9
10
9
4
5
2
Respondents
Interpretation-
It can be interpreted that 9 employees are said that due to globalization, Pizza hut achieve
customers tastes and 4 said that they are agreed with this fact. On other hand, 5 said that they
disagree with this fact and 2 employees are strongly disagreed with this fact.
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Theme 12- Production and distribution of Pizza Hut is increased
Q 12. Do you think that production and
distribution of Pizza Hut is enhanced due to
globalisation? Respondents
Strongly Agree 7
Agree 6
Disagree 4
Strongly Disagree 3
Total 20
Strongly Agree Agree Disagree Strongly Disagree
0
1
2
3
4
5
6
7
8
7
6
4
3
Respondents
Interpretation-
It can be assessed that 7 employee answered that due to globalization, increase
production and distribution of Pizza hut and 6 said that they are agreed with this fact. On other
hand, 4 employees said that they are disagreed with it and 3 said that they are strongly disagreed
with this fact.
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P 6 Recommendations and Conclusion
This report has summarised that impact of globalization on different operations such as
marketing, human resource, operation and human resources within the organization. It can be
concluded that project management plan that covers aspects of cost, time, scope, quality,
communication and resources. In this report, work break down structure and Gantt chart created
to give time frames and steps for completion. It can be discussed that research method has
developed to attain aims and objectives of project. Furthermore, in this report, data collection
and data analysis for determine result of projects to get result of study. It can be concluded that
reflection is given on search to attain overall aim with own learning and performance.
Recommendation
From this study, company can determine globalization and its importance for business
operations. Company should know about globalization benefits in marketing, human resources,
accounting and operation of business. They should adopt innovation technology in terms of
globalization that helps in effective communication, easily accounting, employees training and
development, marketing of product and services etc. Firm should know about positive and
negative impacts of globalization on their operations. Company can use different ways to
overcome of globalisation impacts on their overall business.
By this research, firm can determine that ways to overcome of risk of globalization on
business operations. Globalization present advance communication technology and
transportation that helps in denote culture of the organization across the worldwide. It also
beginning of new marketplace to assist between geographic extreme people. Company should
adopt technology for giving effective training and development to their employees for impressive
operation of company. With the help of it, company can increasing productivity for competitive
advantage. Through it, they should improve quality of product and services as well as meet
customer demand and wants. By this, firm should expand foreign direct investment and creating
trading opportunities across worldwide. They can improve quality and standard for increasing
their brand images. Company should follow advances technology helps in creating new ideas and
innovation for effective functions and increasing competition in the world.
P 7 Reflection on the value of research
According to this research, I learn about globalisation and it important in economy,
society. From above study, I have acquired that impact of globalization on business operation
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such as marketing, human resources, operations and accounting within organization. I feel that
research methodology and approaches helps to collect information for determining impacts of
globalization on operations of business. This also assists in achieving the aims and objectives of
research. With the help of data collection method, I have collected information about project or
topic. Through sample technique, I select the sample within population for collecting data for
research. From this research, I learn about globalization impacts on marketing activity within
business. Globalization is beneficial for foreign direct investment, technological innovation and
economies scales. I have learned about impact of economic globalization on operation within
organization. I feel that globalization is given chances of human kind of poverty world. By
thematic analysis, I have easily analysed data which is collected from sample for determine
globalization impacts and get result. I learn that different ways to overcome of various
challenges by globalization on business operation. There are many risks of globalization such as
inflation, unemployment, social control and dominant global brands(Wood,, 2016). These risks
are effects operation of business.
From above research, I have learned that globalization impact on business in terms of
increasing competition, enhancing awareness, flexibility locations, economies of scale and
raising merger and joint ventures. I acquire that globalization has positively impact on business
in terms of economic development, creating various trade possibilities for development of
business. In addition to that, I have learned that globalisation has negatively impacts on business
in relation to decrease in wages, interdependent economy and workers right that effects on
development of business. In order to that, I have acquired that globalization is more beneficial in
terms of increase development has led to larger per capita incomes, gaining from sharing of ideas
and technologies across worldwide. It has increased awareness between consumers of situations
from climate change, wealth and income inequality(Zaitseva and et.al., 2016). By positivism
philosophy of research, I feel that collecting quantifiable data and getting result of research.
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