Governance and Change in Digital Business

This presentation focuses on the concepts of governance and change in digital business. It explores the impact of governance on change management and value creation. The Val IT framework and Kotter's change model are discussed in detail. The presentation also addresses challenges faced in implementing Val IT and provides approaches to achieve expected change outcomes.

GOVERNANCE AND CHANGE
IN DIGITAL BUSINESS

Introduction
 The concepts of governance within the organisation and its
impact on the management of changes haven the core focus of
this report
 The Kotter’s change model will be applied for enabling changes
and for better value creation
 The issues such as poor organisational structure and investment
failures will be overcome with the management of IT investments
 The Val IT framework will be integrated in the ITGI’s COBIT for the
management of information and communication technology
services’ delivery too

Background of case
 From the case study, it could be understood that the need for
investments and creation of value with the use of Val IT framework
has been focused on
 Investments on the Information and communication technology or ICT
should allow for better transparency, openness and management of
resources efficiently
 The Governance framework also should create a positive impact on
the practices of management, furthermore resolve the issues
associated with the IT governance mechanisms and Val IT framework
usage
 It could be understood that to ensure change management and value
creation, the engagement of stakeholders and organisational
memebrs would be required too

Overview of Val IT
 The Val IT framework has been used for the purpose of assessing
the needs for making investments in IT and meet the demands
and expectations
 The Val IT framework includes various principles based on which,
the change management procedures have been integrated into
the business functions to achieve the desired goals and
objectives
 The principles of this framework should also assist in
understanding the organisation’s capability to manage a change
management program and create value, based on significant
investments that should be done.

Principles of Val IT
 The investments done for IT must be managed as the investments’
portfolio
 The various scopes and opportunities would be assessed through IT
enabled investments for achieving the outcomes of value creation
 The entire economic life cycle should include the IT enabled investments
as well
 The areas where necessary changes should be done must be identified to
make investments
 The procedures managed to deliver value must be able to identify the key
metrics and gain ability to respond to changes
 The practices for delivering value also should include engagement of
stakeholders and ensure that the functions and procedures were properly
monitored

Critical analysis of Val IT
 The analysis of Val IT framework represents the various
challenges faced and how the change management can lead to
overcoming of these challenges
Few challenges include:
 Lack of understanding of the expenditures for Information
technology implementation
 Issues and problems associated with the technical capabilities
 Failure to make investments
 Communication gaps

Overview of Kotter’s model for
change management
The major steps of the Kotter’s model for change management are:
 Creating a sense of urgency to make assessment of the
challenges faced and understanding how quickly it should be
overcome
 Next step is to develop a guiding coalition for making people
respond to the change
 Communicating the change vision to the organisational memebrs
is required to make the employees acknowledge about the
change perception
 Empowerment of actions and creating short term wins
 Lastly, incorporating changes in the corporate culture

Application of Kotter’s model for
Val IT implementation
 The sense of urgency could be created for understanding the benefits of
making investments on IT and to overcome the challenges faced
 The guiding coalition should facilitate awareness among the people
about the change
 The change vision should be communicated among the workforce and
one should be accountable for their own roles and responsibilities
 Empowerment of actions should facilitate implementation of changes
 Generating short term wins
 Incorporate change management procedures in the corporate culture
could bring transformation and ensure smooth business functioning
based on the change management

Approaches to achieve the
expected change outcomes
 Firstly, application of Kotter’s change management model to improve
effectiveness of Val IT framework and meet the standards to gain improved
benefits
 Creating awareness and making them understand about value management
should be done
 The improvement of governance should also resolve the issues of unclear
functions, processes, vision and responsibilities, furthermore ensure making
people understand about their roles, accountabilities and responsibilities clearly
 Expenditures on IT must be assessed and then identification of areas where
investments should be done for reducing the chances of redundancies and
ensure healthy investment portfolio management through IT enabled
investments
 Mnaging negotiations to deal with the resistance of change, furthermore
decrease the risks that might be experienced in the future

Conclusion
 The rationale could be represented in the form of problems or changes faced
while using the Val IT framework
 The challenges were lack of structured approach, poor level of investments on
IT and other issues too
 The Kotter’s change model created an urgency for managing change to resolve
these issues and implement the Val IT effectively
 It allowed communicating the changes to be done and also combined the ideas
and opinions of the stakeholders to make a decision
 The management of change facilitated empowerment of actions by employees
and made them accountable for their individual, responsibilities properly
 The IT enabled investments and Val IT integrated in the culture of the
organisation helped in successful human resources and financial resources’
management, which contributed to the efficiency of change management too.

Bibliography
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Thank You