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Case Studies in Marketing Management: GrabTaxi

This is the study guide for the course MKT364 Case Studies in Marketing Management. It includes information about the course, copyright details, and instructions for the end-of-course assessment.

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Added on  2023-06-12

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This presentation discusses the product-market structure, environmental influence, target segment, sales forecasting method, CRM strategy, corporate social responsibility, opportunities and threats, proposal for new product, Grab's pricing strategy, and Grab's promotional strategy in South-East Asia for GrabTaxi.

Case Studies in Marketing Management: GrabTaxi

This is the study guide for the course MKT364 Case Studies in Marketing Management. It includes information about the course, copyright details, and instructions for the end-of-course assessment.

   Added on 2023-06-12

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CASE STUDIES IN MARKETING
MANAGEMENT
GRABTAXI
Case Studies in Marketing Management: GrabTaxi_1
Question 1
A. product-market structure
The market structure is emerge market structure that include new companies and new
products.
B. Environmental influence and the competitive force
The environment is mainly composed of countries with legal requirement and policies.
Some of the countries include Malaysia Thailand, Singapore, Vietnam, Indonesia,
Philippines, Myanmar, and Cambodia.
For instance, The Philippines temporarily stop the operation of Grab Bike for
lack of guidelines (Tan, 2016).
Competitive force are politicians, military personalities among
others
Case Studies in Marketing Management: GrabTaxi_2
Question 2
A. Target segment Geographic, demographic
demographic market target segment: Singapore is one of
the dense population countries with 5.6 million permanent
residents which increase the demand for Grab services
Geographic target segment: The geographical areas of
Singapore is mainly of an island and several islets and this is a
larger geographical area.
B. Sales Forecasting Method
The best sale forecasting method that can be used in Grab is
composites of sale force opinion method.
Revenue to increase by $3.5 billion within the next three
years totaling to $9.5 billion (Cunningham, 2018).
Case Studies in Marketing Management: GrabTaxi_3

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