The Graduate Challenge - CW2 reflective report

The Graduate
Challenge

Table of Contents
INTRODUCTION...........................................................................................................................4
Main Body ......................................................................................................................................4
Analysis of challenges............................................................................................................4
Presentation challenge............................................................................................................5
T-shirt challenge.....................................................................................................................6
Tuckman's theory of teamwork..............................................................................................6
Action Plan.............................................................................................................................7
CONCLUSION ...............................................................................................................................9
REFERENCE.................................................................................................................................10

INTRODUCTION
Graduate challenge is defined as the aspects that are faced by the students during the
period of graduation. There are various challenges are faced by the students such as apprentice
challenges, presentation challenge and t-shirt challenge that help them them to gain opportunities
through enhancing their skills and managing situation properly. This report covers various
challenges like presentation challenge, t-shirt challenge and apprentice challenge as well as
reflection on skills that are learnt in the process of handling these challenges. Along with that
SMART action plan is developed that help to improve skills and lead towards attaining better
future results.
Main Body
Analysis of challenges
Apprentice challenge:
The Apprentice challenge is related to After Sales Apprentice Support Team position in
Primaflow organisation in which I have responsibility for providing post sale experience to
customers through resolving their quarries, customer returns as well as assisting internal team
which is related to After Sales. Through working in organisation as apprentice I have learnt
various skills such as communication, team work and others that help me to improve my working
efficiency as well as lead towards attaining determined goals and objectives (Jones, 2020)
(Korka, 2021). Skills that are learnt by me are mentioned below:
Communication skill: I have worked in Primaflow organisation as a After Sales
Apprentice Support Team in which I interact with customers directly to understand their
experience or problems regarding organisational products. It have improved my communication
skill that enable me to convey my ideas, thoughts and opinions to others in understandable
manner as well as enhance customers experience through resolving their problem and provide
better after sale services.
Teamwork: Teamwork is the skills that is learnt by me through working in organisation
in a team of five members. This skill helps me to interact with others team members as well as
lead towards attaining common goals and objectives in efficient manner (Wigfield, and Ganatra
2020).