Workplace Transformation in Green King: Challenges and Impact of Covid-19

This report analyses workplace transformation in Green King, including the concept, impact of Covid-19, challenges faced by managers, and digital trends. Primary data was collected through a questionnaire survey of 30 employees. The report recommends better training and development methods for employees.

Managing a Successful
Business Project
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Table of Contents
Introduction .....................................................................................................................................3
Project aim and objectives ..............................................................................................................3
Project management plan ................................................................................................................3
Gantt chart...................................................................................................................................4
WBS............................................................................................................................................6
Literature review .............................................................................................................................7
To identify the concept of workplace transformation within business environment..................7
To determine the ways through which major covid 19 as external event has transformed the
workplace within Green king working environment..................................................................7
To examine various challenges faced at a time of workplace transformational by the managers
of Green king...............................................................................................................................8
Research methodology.....................................................................................................................8
Data analysis .................................................................................................................................10
Questionnaire............................................................................................................................10
Data interpretation.........................................................................................................................11
Conclusion.....................................................................................................................................17
Recommendation...........................................................................................................................18
Performance review.......................................................................................................................18
References .....................................................................................................................................20
Books and journals....................................................................................................................20
Appendices.....................................................................................................................................22
Questionnaire............................................................................................................................22
Project log book........................................................................................................................23
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Introduction
Workplace transformation is the process of adopting new normal and changing in the
company process, techniques and the technologies. This helps in development of the
organisational productivity and make ready to the employees and the organisation for any of the
outcomes. Further, workplace transformational is having most important after the global
pandemic of covid 19. because many of the organisation faces loss at a time of covid 19
pandemic and if this is not used then the organisation will not be able to achieve their aim and
objectives (Johnson, and Green, 2021). Further, the selected organisation is Green king. It is the
pub retailer company which also owns restaurants and hotels. Company was founded in the year
1799. this report includes research aim and objectives, literature review and research
methodology which is resulting in analysing which method is used. Further, data analysis and
conclusions and recommendation is made and performance review is made.
Project aim and objectives
Aim : To analyse various ways through which leading external event has transformed the
workplace. A study on Green king.
Objectives :
 To identify the concept of workplace transformation within business environment.
 To determine the ways through which major covid 19 as external event has transformed
the workplace within Green king working environment.
 To examine various challenges faced at a time of workplace transformational by the
managers of Green king.
Project management plan
 Scope : The scope of this project is very wide because workplace transformation is more
used in the organisation now a days in order to develop their potential and productivity.
Workplace transformation is most essential for adopting of the new techniques and the
process which are coming in the organisation (Calearo, Marinelli, and Ziras, 2021). This
helps the company in enhancing their profitability of the brand.
 Cost : The cost is associated with the given research project is $1000. this will be helpful
in completing the project in efficient manner and conducting all the activities and task in
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most effective manner. This cost includes the expenses which are required to complete
this project in most effective manner.
 Time : The time invested within this project is about 10 weeks. This helps in completing
research project in a shorter time period. It will be reducing the time while making a
schedule through Gantt chart and WBS in order to complete this project in a shorter time
period.
 Quality : The quality needed for completion of this project is very high. Because many of
the people are developing awareness about this topic (Pradies, Aust, and Miron-Spektor,
2021). For this research primary and secondary data collection method is used to collect
and gather all data and information in most effective manner. Primary data is directly
collected through questionnaire. The secondary data is collected through books and
journals and it brings in depth knowledge about a topic.
 Resources : The resources needed for attainment of the research aim and objectives is
pen, paper, secondary resources like books and articles and time and respondents etc.
these will be helpful in achievement of the research aim and objectives and getting valid
and reliable information as well.
Gantt chart
4

5

WBS
6

Literature review
To identify the concept of workplace transformation within business environment.
As per the views of Verschueren, (2021) Workplace transformation is the process of
changing and making alternation in their techniques, process and technologies etc. it is to adopt
and change workplace strategies in order to drive corporate growth. Further, workplace
transformational is rethinking of the flexible workspaces to accommodate various kinds of
workers, technology and work. This will be working in the company structure and it is important
to have workplace transformation because now a days work is more complex and for that it is
necessary to make changes and alternation in their businesses environment. In relation with the
Green king organisation. They are developing something new and this will be helpful in
achievement of their aim and objectives. Further, this will be helping in generating more profits
and revenue as well. In addition, workplace transformational is having certain benefits like it
helps in empowering the employees potential and their productivity and it results in achievement
of the organisational goals and objectives. Further, some of the other benefits of having this to
adopt new normals and developing their productivity (George, Haas, and Tracey, 2021). In this
technology shapes into the new world and resulting in achievement of the organisational goals
and objectives.
To determine the ways through which major covid 19 as external event has transformed the
workplace within Green king working environment.
As per the views of Murtagh, Owen, and Simpson, (2021) While implementing of
workplace transformation after the covid 19 pandemic, the organisation have recently make
changes in their processes and technologies. But on the next hand, some of the organisation have
faces looses as well and this will be resulting in decreasing in their profit margins. Further, there
are certain changes which re coming in the working environment of green king company while
workplace transformation is changing in supply chain networks, changes in flexibility, providing
remote work to the employees an providing them training as well. This will be helpful in
achievement of their organisational goals and objectives. Further, this external event of global
pandemic has changed many of the business through their processes. As in relation with Green
king company, they have provided as flexible working environment to the employees and also
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they have provided proper working environment to the employees and this will resulting in
providing them flexibility (Hoover, and Lim, 2021).
To examine various challenges faced at a time of workplace transformational by the managers of
Green king.
As per the views of Ali, Nawaz, and Bai, (2021) Some of the challenges which is being
faced by managers of organisation while implementing workplace transformation within the
company environment. In relation with the Green king they are facing certain issues like data and
security issues, economic issues, remote working and skills shortage etc. as these issues could be
faced by developing workplace transformation. As many of the employees in green king
company does not have proper skill and knowledge about what they are performing within the
business organisation. Further, they are not working efficiently at remote working because there
is a miscommunication between manages and employees and by this efficiency gets in loss. So,
this could be developing their economics and if the economics cannot be developed then this
may lead to the issues and challenges for the company. The other is economic issues as
workplace transformational is coming due to covid 19 pandemic so if the employees always feels
changing in their business techniques and the technologies then their productivity gets reduced
and this results in reducing in employees strength (Cao, Vuong, and Do, 2021). If the employees
are not working effectively and they did not have a proper training of what they have to perform
then this results in decreasing in their productivity as well.
Research methodology
Research method : Research method is used for identifying, analysing and evaluating
the data and information in most efficient manner. Further, it includes two types of methods
these are qualitative and quantitative method. This will be helpful in achievement of
organisational goals and objectives. Qualitative method includes theoretical data and information
which is non numeric. On the next hand, quantitative method includes numerical data and
information and this is collected through survey. In this given research, researcher is using
quantitative research method in order to develop their true and reliable information and it helps
in achievement of research aim and objectives. It uses survey which is conducted through
questionnaire and includes close ended question. Also, it it uses charts and graphs.
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Research strategy: Research strategy is one of the method of research in which a
particular research strategy is selected for a specific project (Cooke, and Nunes, 2021). Some of
the strategies are action research, experimental research, case study, literature review and survey
etc. these strategies helps in achievement of the research aim and objectives. Within this
research, literature review and survey is used to gather and analyses data and information.
Literature review is used to collect in depth information about a particular topic and area of
study. Further, survey is also used to collect data through the use of charts and graphs. Literature
review brings reliable information as compared to the other method. This helps in getting reliable
information. On the next hand, survey is conducted through questionnaire method which
includes graphs and charts.
Data collection method : Data is collected through two methods, primary and secondary
method. Primary method is used to collect data through survey and the other methods. It brings
primary information which is directly collected through participants. Further, secondary data
collects theoretical data and information. In addition, the researcher is using both of the data
collection method. Primary data collects numerical informational and researcher is using
questionnaire survey in order to get direct information from respondents (Deer, and Dal Vera,
2021). This questionnaire includes close ended questions in order to get reliable and valid
information through a use of graphs and charts and tables. On the next hand, secondary data is
collected through analysing books and journals etc. within this research secondary data is
presented in the form of literature review and this will be helping in development of gaining
reliable information.
Sampling : Sampling is the method of selecting some of the samples from large number
of set of population. It consist of two methods. Probablistics and non probabilistic method of
sampling. Within this research probabilistic sampling is used to select a sample because it helps
in selecting sample and in this random sample is used so that it provides equal opportunity to
every respondents to be selected in a sample. The sample size selected within this project is 30
respondents of the employees of Green king. These employees have to filled questionnaire in
order to provide true and reliable information (Blanchard, 2021).
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Data analysis
Questionnaire
Q1. What according to you, is the concept of workplace transformation within
business environment?
Frequency
a. Expansion of employees capabilities 5
b. Adopting new normal 5
c. Rethinking of the company technologies and process 5
d. all the above 15
Q2. What are the importance of having workplace transformation within a
business environment?
Frequency
a. Empower employees potential 10
b. Ability to recruit top candidates 12
c. Better collaboration and coordination 8
Q3. According to you, what is the ways through which covid 19 has
transformed the Green king company working environment?
Frequency
a. Providing remote work to employees 6
b. Flexible working environment 15
c. Acceptive digital transformation 9
Q4. According to your views, are the employees getting on board training and
development methods?
Frequency
a. Always 5
b. Sometimes 15
c. Never 10
Q5. According to you, how do you integrate a digital workplace? Frequency
a. Employee collaboration software 10
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b. Customer management software 5
c. Share point sites 5
d. Business specific applications 10
Q6. As per your view, which is the most impactful trend which is coming in
the market in the current era?
Frequency
a. personalisation 12
b. Automation 12
c. Hybrid working 6
Q7. As per your views, which is the major challenge being faced by managers
of Green king company while completing workplace transformation within
working environment?
Frequency
a. Economic issues and difficulties 10
b. Remote working 10
c. Skills shortage 10
Data interpretation
Question 1 Concept of workplace transformation within business environment
Q1. What according to you, is the concept of workplace transformation within
business environment?
Frequency
a. Expansion of employees capabilities 5
b. Adopting new normal 5
c. Rethinking of the company technologies and process 5
d. all the above 15
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Interpretation
From the above, it is being analysed that out of 30 people, 5 said expansion of employees
capabilities is the concept of workplace transformation within business environment. The other 5
people said adopting new normal is the concept of workplace transformation within business
environment. The next 5 people said rethinking of the company technologies and process is the
concept of workplace transformation within business environment. The other 15 people said all
the above definitions are correct and they goes with this.
Question 2 Importance of having workplace transformation within a business environment
Q2. What are? Frequency
a. Empower employees potential 10
b. Ability to recruit top candidates 12
c. Better collaboration and coordination 8
12
0
4
8
12
16
Frequency

Interpretation
From the graph, it is said that out of 30 people, 10 said empower employees potential is the
importance of having workplace transformation within a business environment. The other 12
people said ability to recruit top candidates is the importance of having workplace transformation
within a business environment. Rest of the 8 people goes with better coordination and
collaboration is the importance of having workplace transformation within a business
environment.
Question 3 The ways through which covid 19 has transformed the Green king company
working environment
Q3. According to you, what is the ways through which covid 19 has
transformed the Green king company working environment?
Frequency
a. Providing remote work to employees 6
b. Flexible working environment 15
c. Acceptive digital transformation 9
13
a. Empower employees potential
b. Ability to recruit top candidates
c. Better collaboration and coordination
0
2
4
6
8
10
12
14
Frequency

Interpretation
From the graph, it is analysed that out of 30 people, 6 said providing remote work to
employees is the way through which covid 19 has transformed the Green king company working
environment. The other 15 people said flexible working environment is the ways through which
covid 19 has transformed the Green king company working environment. The remaining of 9
people said acceptive digital transformation is the ways through which covid 19 has transformed
the Green king company working environment.
Question 4 The employees getting on board training and development methods
Q4. According to your views, are the employees getting on board training and
development methods?
Frequency
a. Always 5
b. Sometimes 15
c. Never 10
14
a. Providing remote work to employees
b. Flexible working environment
c. Acceptive digital transformation
0
2
4
6
8
10
12
14
16
Frequency

Interpretation
From the above table, it is said that out of 30 people, 5 said always employees get on
board training and development methods while workplace transformation. The other 15 people
answered sometimes employees get on board training and development methods while
workplace transformation. The remaining of 10 people said never employees get on board
training and development methods while workplace transformation.
Question 5 Integrate a digital workplace
Q5. According to you, how do you integrate a digital workplace? Frequency
a. Employee collaboration software 10
b. Customer management software 5
c. Share point sites 5
d. Business specific applications 10
15
a. Always b. Sometimes c. Never
0
2
4
6
8
10
12
14
16
Frequency

Interpretation
From the above table and graph, it is said that out of 30 respondents, 10 said employees
collaboration software is how employees integrate in a digital workplace. The other 5 people said
customer management software is how employees integrate in a digital workplace. The other 5
people said business specific application is how employees integrate in a digital workplace.
Question 6 The most impactful trend which is coming in the market in the current era
Q6. As per your view, which is the most impactful trend which is coming in
the market in the current era?
Frequency
a. personalisation 12
b. Automation 12
c. Hybrid working 6
16
a. Employee collaboration software
b. Customer management software
c. Share point sites
d. Business specific applications
0
2
4
6
8
10
12
Frequency

Interpretation
From the above table, it is analysed that out of 30 people, 12 said personalisation is the
most impactful trend which is coming in the market in the current era. The other 12 people said
automation is the most impactful trend which is coming in the market in the current era. The rest
of the other 6 people said hybrid working is the most impactful trend which is coming in the
market in the current era.
Question 7 The major challenge being faced by managers of Green king company while
completing workplace transformation within working environment
Q7. As per your views, which is the major challenge being faced by managers
of Green king company while completing workplace transformation within
working environment?
Frequency
a. Economic issues and difficulties 10
b. Remote working 10
c. Skills shortage 10
17
a. personalisation b. Automation c. Hybrid working
0
2
4
6
8
10
12
14
Frequency

Interpretation
From the graph, it is analysed that out of 30 respondents, 10 said economic issues and
difficulties is the major challenge being faced by managers of Green king company while
completing workplace transformation within working environment. The other 10 people said
remote working is the major challenge being faced by managers of Green king company while
completing workplace transformation within working environment. The remaining of 10 people
goes with skills shortage is the major challenge being faced by managers of Green king company
while completing workplace transformation within working environment.
Conclusion
From the above report, it is being concluded that workplace transformational helps in
development of the organisational and employees productivity and potential. It will be helping in
adopting new normal and making alternations in the techniques and process used in the
company. Further, in this research, researcher is using primary and secondary research both to
conduct all the information. It will be helpful in developing and gaining true and reliable
information about a given topic. This develops employees effectiveness and provides them
flexible working environment.
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a. Economic issues and difficulties
b. Remote working
c. Skills shortage
0
2
4
6
8
10
12
Frequency

Recommendation
It is recommended that workplace transformational helps in gaining proper information
and adopts new and normal changes within the organisation. Further, workplace transformational
is used for development of employees. The managers of Green king organisation should have to
provide flexible and remote working environment to the employees so that they could stay aware
from any type of diseases and this results in motivating them towards the work done. Also, the
company should focus on the upcoming trends in the market so that they can aware about them
and keep their employees ready for the next alternations or the change. The other recommended
that Green king organisation should have to provide on boarding training to the employees in
order to enhance their productivity and potential and they could effectively perform their work in
working environment.
Performance review
What was the project supposed to accomplish?
“To analyse various ways through which leading external event has transformed the
workplace.” A study on Green king.
Did the project succeed in its aims? How do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes, this project is succeeded in their aim and objectives. Because this helps in performing
certain task and activities and it results in achievement of research aim and objectives and
getting better information as compared to the other methods.
What things do you think worked well and why? Evaluate all aspects of the project (e.g.
initial inception, project activities and project outcomes) from a range of perspectives.
The things which works well is data interpretation part because this will helps in collecting
information through various respondents. Further, this reports started with project aim and
objectives, then project management plan, literature review and research method. Further, it
includes data analysis and recommendation part.
What problems emerged during the project and how were they tackled? Was there timely
identification of issues and resolution during the project process?
The problems which have emerged during this project is lack of interest of people , lack of
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getting true and reliable informational and lack of financial resources. Further, lack of time
management is also faced by researcher, this is being tackled through using secondary research
because secondary research does not involves more cost and it is collected through by analysing
books by the researcher. In addition, it will be helpful in developing true ad reliable
information, also for completion of the project, Gantt chart and WBS is used to cover it in
shorter time period.
What did you learn from undertaking the project?
By undertaking of the project I have learned certain skills like communication skills, research
skills, time management skills and techniques skills which could helps in future as well.
How would you rate your performance as project manager?
I will rate myself 9 out of 10 because there are certain task which is not done effectively.
What strengths and weaknesses of your performance did you identify?
Some of my strength are communication skills, decision making skills but on the next hand my
weaknesses is lack of time management, lack of research skills.
How will this inform and support your continuous professional development?
This research project will helps in the current support of my professional development by
enhancing some of the skills and gaining knowledge about a particular field and the areas.
The success of the project and its usefulness in supporting your chosen organisation’s
organisational performance
The project is succeeded in their aim and objectives because this research will helps in
enchaining organisational productivity and potential and it will be useful in making the
company workplace transformation.
Your own performance.
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References
Books and journals
Ali, L., Nawaz, A., Iqbal, S., Aamir Basheer, M., Hameed, J., Albasher, G., Shah, S.A.R. and
Bai, Y., 2021. Dynamics of transit oriented development, role of greenhouse gases and
urban environment: a study for management and policy. Sustainability, 13(5), p.2536.
Baldwin, M.P., Ayarzagüena, B., Birner, T., Butchart, N., Butler, A.H., Charlton‐Perez, A.J.,
Domeisen, D.I., Garfinkel, C.I., Garny, H., Gerber, E.P. and Hegglin, M.I., 2021.
Sudden stratospheric warmings. Reviews of Geophysics, 59(1), p.e2020RG000708.
Blanchard, D., 2021. Supply chain management best practices. John Wiley & Sons.
Calearo, L., Marinelli, M. and Ziras, C., 2021. A review of data sources for electric vehicle
integration studies. Renewable and Sustainable Energy Reviews, 151, p.111518.
Cao, Q.T., Vuong, Q.H., Pham, H.H., Luong, D.H., Ho, M.T., Hoang, A.D. and Do, M.T., 2021.
A Bibliometric Review of Research on International Students’ Mental Health: Science
Mapping of the Literature from 1957 to 2020. European Journal of Investigation in
Health, Psychology and Education, 11(3), pp.781-794.
Cooke, P. and Nunes, S., 2021. Post-Coronavirus regional innovation policies: from mega to
giga and beyond through sustainable spatial planning of global tourism. European
Planning Studies, pp.1-19.
Deer, J. and Dal Vera, R., 2021. Acting in musical theatre: A comprehensive course. Routledge.
George, G., Haas, M.R., McGahan, A.M., Schillebeeckx, S.J. and Tracey, P., 2021. Purpose in
the for-profit firm: A review and framework for management research. Journal of
Management, p.01492063211006450.
Hao, Z., Rallings, A.M., Espinoza, V., Luo, P., Duan, W., Peng, Q., Gao, Y. and Viers, J.H.,
2021. Flowing from East to West: A bibliometric analysis of recent advances in
environmental flow science in China. Ecological Indicators, 125, p.107358.
Harris, L.A., Grayson, T., Neckles, H.A., Emrich, C.T., Lewis, K.A., Grimes, K.W., Williamson,
S., Garza, C., Whitcraft, C.R., Pollack, J.B. and Talley, D.M., 2021. A socio-ecological
imperative for broadening participation in coastal and estuarine research and
management. Estuaries and Coasts, pp.1-11.
Hoover, F.A. and Lim, T.C., 2021. Examining privilege and power in US urban parks and open
space during the double crises of antiblack racism and COVID-19. Socio-Ecological
Practice Research, 3(1), pp.55-70.
Johnson, C.D. and Green, B.N., 2021. Looking back at the lawsuit that transformed the
chiropractic profession part 2: rise of the American Medical Association. Journal of
Chiropractic Education, 35(S1), pp.25-44.
Murtagh, N., Owen, A.M. and Simpson, K., 2021. What motivates building repair-maintenance
practitioners to include or avoid energy efficiency measures? Evidence from three
studies in the United Kingdom. Energy Research & Social Science, 73, p.101943.
Pradies, C., Aust, I., Bednarek, R., Brandl, J., Carmine, S., Cheal, J., Pina e Cunha, M., Gaim,
M., Keegan, A., Lê, J.K. and Miron-Spektor, E., 2021. The lived experience of paradox:
how individuals navigate tensions during the pandemic crisis. Journal of Management
Inquiry, 30(2), pp.154-167.
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Salazar, N.B., 2021. Existential vs. essential mobilities: insights from before, during and after a
crisis. Mobilities, 16(1), pp.20-34.
Séraphin, H. and Jarraud, N., 2021, March. COVID-19: Impacts and perspectives for religious
tourism events. The case of Lourdes Pilgrimages. In Journal of Convention & Event
Tourism (pp. 1-20). Routledge.
Stuart, I.G. and Sharpe, C.P., 2021. Ecohydraulic model for designing environmental flows
supports recovery of imperilled Murray cod (Maccullochella peelii) in the Lower
Darling–Baaka River following catastrophic fish kills. Marine and Freshwater
Research.
Ullah, F., Al‐Turjman, F., Qayyum, S., Inam, H. and Imran, M., 2021. Advertising through
UAVs: Optimized path system for delivering smart real‐estate advertisement materials.
International Journal of Intelligent Systems.
Verschueren, C., 2021. Local and global (f) actors in environmental and sustainability education
policies: the case of New York City public schools. Environmental Education
Research, 27(3), pp.402-417.
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Appendices
Questionnaire
Q1. What according to you, is the concept of workplace transformation within business
environment?
a. Expansion of employees capabilities
b. Adopting new normal
c. Rethinking of the company technologies and process
d. all the above
Q2. What are the importance of having workplace transformation within a business
environment?
a. Empower employees potential
b. Ability to recruit top candidates
c. Better collaboration and coordination
Q3. According to you, what is the ways through which covid 19 has transformed the Green king
company working environment?
a. Providing remote work to employees
b. Flexible working environment
c. Acceptive digital transformation
Q4. According to your views, are the employees getting on board training and development
methods?
a. Always
b. Sometimes
c. Never
Q5. According to you, how do you integrate a digital workplace?
a. Employee collaboration software
23

b. Customer management software
c. Share point sites
d. Business specific applications
Q6. As per your view, which is the most impactful trend which is coming in the market in the
current era?
a. personalisation
b. Automation
c. Hybrid working
Q7. As per your views, which is the major challenge being faced by managers of Green king
company while completing workplace transformation within working environment?
a. Economic issues and difficulties
b. Remote working
c. Skills shortage
Project log book
S. No. Activities Action
1 Update on last weeks’
work To analyze various ways through which leading
external event has transformed the workplace. A study
on Green king.
2 Problems encountered
and how did you handle
that
Lack of financial resources and inters of people
3 Tasks for this week: Project aim and objectives, project management plan,
literature review and data analysis
4 Any risks and/or issues
identified?
Lack of getting true information
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5 Tasks planned for next
weeks
Interview survey is planned
6 Project plan status to
date (on, ahead, behind)
Yes, it is completed
7 Remarks By Lecturer if
any
8 Name & Signature
(Student):
Name & Signature (Lecturer):
25