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Organization's Staff Engagement and Development for Effective Performance Management

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Added on  2023/04/22

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This presentation discusses how organizations engage and develop staff for effective performance management. It explains the team roles suggested by Meredith Belbin and Two-Factor Theory by Frederick Hertzberg to promote teamwork culture. The case study of Fonterra Cooperative Group Limited is used to illustrate the concepts.

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1
HOW HA S ORGANIZATION
ENGAGED AND
DEVELOPED STAFF FOR
EFFEC TIVE PERFORMANCE
MANAGEMENT
Student’s name:
Student’s ID:

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COMPANY
BACKGROUND
C o m p a n y N a m e : F o n t e r r a C o - o p e r a ti v e
G r o u p L i m i t e d
E s t a b l i s h e d i n - O c t o b e r , 2 0 0 1
( D e l a n e y & H a w o r t h , 2 0 1 6 )
M a j o r d a i r y p r o d u c t s m a n u f a c t u r e r a n d
m a r k e t e r
H e a d q u a r t e r e d i n A u c k l a n d , N e w Z e a l a n d
L a r g e s t c o m p a n y i n N e w Z e a l a n d
C o n t r o l s 3 0 % g l o b a l d a i r y e x p o r t s
2
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TEAM DEVELOPMENT ACTION PLAN
Team Members
Goal
Objective
Strategic
action
description
Date to Begin Due date Resources
required Intended
outcome Evaluation plan
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TEAM ROLES SUGGESTED BY
MEREDITH BELBIN
Plant
Resource Investigator
Co-ordinator
Shaper
Monitor Evaluator
Team worker
Implementer
Completer Finisher
Specialist (Meslec & Curseu, 2015)
4

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55
HOW TEAM ROLES SUGGESTED BY MEREDITH BELBIN CAN BE APPLIED TO PROMOTE
TEAMWORK CULTURE FOR EFFECTIVE & EFFICIENT PERFORMANCE IN ORGANIZATION
Plants
Innovators
Creative
Have novel idea
Dislike rules, confrontation and constraints
Resource Investigators
Outgoing, energetic, charming
Communicative, extrovert
Develops contact
Enthusiastic and explores opportunities
Monitor Evaluator
Strategic and discerning
Sober
Sees all the available options and judges properly (Higgs & Dulewicz, 2016)
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HOW TEAM ROLES SUGGESTED BY MEREDITH BELBIN CAN BE APPLIED TO PROMOTE
TEAMWORK CULTURE FOR EFFECTIVE & EFFICIENT PERFORMANCE IN ORGANIZATION
Completer Finisher
Conscientious and detail oriented
They give best quality of work
They look towards the deadline
Searches out errors
Coordinator
Natural organisers of people
Task delegators
Build consensus
Align tem towards a single goal
Team worker
Reduce harmful friction between the teammates
Read team dynamics
Spot people problems
Good negotiators (Mostert, 2015)
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HOW TEAM ROLES SUGGESTED BY MEREDITH BELBIN CAN BE APPLIED TO PROMOTE
TEAMWORK CULTURE FOR EFFECTIVE & EFFICIENT PERFORMANCE IN ORGANIZATION
Implementer
Take ideas off the page
Create plans for turning the concepts into result
Shaper
High-energy problem solvers
They push their teammates towards improvement
They ensure that teammates do not become complacent (Bullen et al., 2018)
Specialist
Trusted source for information in a specific area
Resident expert of the team
Develop a set of skills for meeting goals of the team

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TWO-FACTOR THEORY BY
FREDERICK HERTZBERG
According to the theory,
There are certain factors in workplaces that lead to job satisfaction among
the employees and at the same time, there are some separate of factors
too, which cause dissatisfaction among them (Sanjeev & Surya, 2016).
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HOW TWO-FACTOR THEORY BY FREDERICK HERTZBERG CAN BE APPLIED TO
PROMOTE TEAMWORK CULTURE FOR EFFECTIVE & EFFICIENT PERFORMANCE IN HRM
Taking away the dissatisfaction
Paying honest salary
Giving Job guarantees
Working on bureaucracy in the company
Creating a working environment where employees are duly respected and honoured.
Providing supportive supervision
Creating conditions for satisfaction
Appreciating the contributions of the employees
Offering development and training opportunities
Creating effective conditions for productive performance
Offering growth opportunities
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CONCLUSION
Organizations and their managers, both want
teams with best possible performance.
The team roles that is suggested by Meredith
Belbin and Two-Factor Theory by Frederick
Hertzberg are effective in managing employee
performance in organizations.
Fonterra has engaged and developed staff by
working on improving their level of motivation
and job satisfaction in order to ensure they
perform effectively.

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TITLE
Bullen, B., Young, M., McArdle, C., & Ellis, M. (2018). Visual
metaphors for the professional doctorate. The Diabetic Foot
Journal, 21(2), 115-8.
Delaney, H., & Haworth, N. (2016). Partnership in Practice in New
Zealand: Improving Productivity in Fonterra’s Whareroa Site.
In Developing Positive Employment Relations (pp. 305-325).
Palgrave Macmillan, London.
Higgs, M., & Dulewicz, V. (2016). Emotionally Intelligent
Leadership Teams. In Leading with Emotional Intelligence (pp.
173-193). Palgrave Macmillan, Cham.
Meslec, N., & Curşeu, P. L. (2015). Are balanced groups better?
Belbin roles in collaborative learning groups. Learning and
Individual Differences, 39, 81-88.
Mostert, N. M. (2015). Belbin–the way forward for innovation
teams. Innovation, 1.
Sanjeev, M. A., & Surya, A. V. (2016). Two factor theory of
motivation and satisfaction: an empirical verification. Annals of
Data Science, 3(2), 155-173.
R e f e r e n c e s :
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THANK YOU
S U BT I T L E G O E S H E R E
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