Table of Contents .........................................................................................................................................................3 INTRODUCTION..........................................................................................................................4 MAIN BODY..................................................................................................................................4 Critically evaluate leadership and management attributes and skills of the leader within an organisation.....................................................................................................................................4 CONCLUSION................................................................................................................................9 REFFERENCES...........................................................................................................................11
INTRODUCTION In order to run the business enterprises in a successful manner, it requires effective role and characteristics of the leader and manager to guide employee behaviour and make them work towardstheattainmentoftheorganisationalgoals.Thereforethechosenleaderforthis assignment is Ratan Tata who is the chairman of the Tata Groupand isa industrialist, businessman, investor ina multinational conglomerate holding company founded in1868 by Jamshedji Tataand also gained international recognisation after purchasing various global companies (Antonakis and Day, 2017). Its subsidiaries includes Tata Steel, Tata power, Tata Motors and Jaguar Land Rover and many other companies which operates independently and under its own supervision. Moreover authorised agents in Malta provides Tata auto mobiles and parts to its customers and enhance productivity of the company with the region. In addition to thisThis report will throw highlights on leadership and management attributes of Ratan Tata within the chosen organisation I.e Tata Groupwhich helps them in functioning in the business enterprise in a better manner and also determines the skill and the qualities of chosen leader, supported by theoretical leadership and management theories. MAIN BODY Critically evaluate leadership and management attributes and skills of the leader within an organisation. Leader is an employee within the organisation which holds a superior position and has the power to exercise a high degree of control or influence over other employees behaviour by providing them directions and suggestions towards the realisation of organisational goals. Effective Leader which is Ratan Tata has been analysed and characteristics are mentioned beneath- Characteristics of Leadership- Setting Goals and Objectives-Leader is responsible for setting goals and objectives as well as laying out the policies and procedures so as to guide the employees work in a effective manner and leads to the realisation of organisational goals.
Direction and Motivation-It is the skills and responsibilities of the effective leader to guide and direct team members and group put their best efforts while functioning the business activities in a proper manner. Therefore this skills should be present within the organisation so as to attain the goals and objectives in a appropriate manner. Management-Management is the act of getting the work done through others in a efficient manner so as to attain the organisational goals in a proper manner. Therefore, management is the administration of the organisation which leads to the coordination of the business activities in a defined manner. Hence it consist of various functions such as planning, organising, directing, controlling and coordinating so as to manage the work properly and leads to the attainment of the organisational goals. Manager within the organisation is responsible for overseeing and leading the work of a group of people so as to use the resources in a effective manner and leads to the achievement of the organisational goals (Covin and Slevin, 2017). Characteristics of Management- Knowledge-Manager should posses necessary knowledge so as to solve employees problems and issues as well as to share information to them so as to provide them with proper guidance and helps the employees in conducting the business activities in a proper manner. Confidence-To be an effective manager they should be confident to their skills and capabilities as well as should be enough confident to take effective decisions. Proper confidence will lead the manager to take decision in a right manner as well as makes them confident to take risk and achieve higher growth and success of the organisation. Skills of Manager- To be an effective manager, it is necessary for the manager to pose various skills that leads in motivating and managing the employees work and leads growth and success of respective organisation. Interpersonal skills-This is the most required skill within the manager so as to properly communicatewiththeemployeesandmotivatesthembyprovidingthemvarious authorities and responsibilities and makes them to do work in a effective manner (Dinh and et.al., 2014). ConceptualSkills-Managerswithintheorganisationshouldpossesnecessary conceptual skills as in terms of knowledge and capabilities so as to develop more ideas
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and solutions in conducting the business activities in a effective manner and therefore diagnoses the problem in a effective manner so as find out the creative solutions. Delegation Skills-This is an effective skill required within the manager so as to delegate the roles and responsibilities to the individual in a effective manner according to their knowledge and skills. Manager within the organisation should delegate the roles and responsibilities in a effective mannerso that employees can contribute positively to the organisation and thereby enhances its brand image in the market (García-Morales, Jiménez-Barrionuevo and Gutiérrez-Gutiérrez, 2012). These are the effective skills and characteristics of the management which should be present within the manager of the respective organisation so as to attain the organisational goals in a effective manner. Therefore it has been analysed that leader should pose necessary skills and characteristics in order to guide and motivates its employees in a proper manner, so that business activities can be functioned in a proper manner and leads to the realisation of organisational goals. Attributes and Skills of the chosen Leader Visionary- Leader should have proper vision so that employees behaviour can be influenced in a manner so as to achieve the long term goals. As been analysed that Ratan Tata has a true visionary that led Tata Group to become one of the India's largest conglomerate company and has spread its business operations in around 56 countries and has gained international presence. Creative and Innovative- Leader should be creative and innovative in nature so as to develop products and services according to the requirements and demands of the customer. In this regard Ratan Tata has showed his creativity by developing Titan Edge which is the thinnest watch as well as introduced Nano which is cheapest car in the world (Ratan Tata: The visionary, 2019). Risk taking capabilities-Leader should be risk taker in nature and should formulates effective strategy in order to cope up with the situation. As Ratan Tata's respective company Jaguar and Land Rover demands were reducing and the brands were under trouble. Therefore chosen leader has take proper actions by adopted proper strategies so as to reduce the risk and both the companies are doing well (Goleman, Boyatzis and McKee, 2013).
Inspires and Influences employees behaviour-Leader should have the skill and the qualityofinfluencingemployeesworkandbehaviourtowardsattainingofthe organisational goals. Therefore Ratan Tata performs this role in a effective manner as wellasinspiresitsemployeeswithintherespectiveorganisationtoadhereto organisational values while working its business activities. As the mission if the company is to improve the lives of the community by providing products and services globally. There by this makes the employees to work ethically without harming the environments and the communities. It has been compared and contrasted with the view that individual believe leader to have specific set of skills and chosen leader which has necessary skills allows them to function in an appropriate manner and thus helping and leading organisation towards organisational growth and success. Leadership and Management Theories Their are variousleadership and management approaches which has been adopted by Ratan Tata so as make the employees work towards the realisation of organisational goals and thereby to enhance business image globally(Grint, Jones and Holt, 2016). Leadership styles adopted by Ratan Tata There are various types of leadership styles which can be adopted by the leaders within the organisation are as follows such as autocratic, democratic and laissez- faire style. It is described as follows- Autocratic Leadership style- Under autocratic style ofleadership leader within the organisation has control over individuals decision and takes little advice from its employees. Therefore under this leadership style leader makes decisions based on their own choices and judgements and doesn't accept advice from followers (Yukl, 2012). In some situations Ratan Tata adopts the autocratic leadership style especially in the situation when leader wants to have quick and informed decisions. As been discussed, this style is adopted by the chosen leader during international deals or global acquisitions of companies.This style is mainly adopted by Ratan Tata when there was global acquisitions of power houses such as Corus, JLR and Tetley. Democratic Leadership style- It is a type of leadership style in which leader involves all theemployeesindecisionmakingprocessandthereforeenhancestheirmotivationand dedication to perform their job related responsibilities in a proper manner. Therefore Ratan Tata
engages more towards democratic style of leadership approach and encourages employees participation in developing the future strategy as well as involves them in decision making process. Laissez- Faire-Under this leadership style leader uses Laissez- Faire model as way of delegating responsibilities to the employee to perform their duties in a effective manner and allows them to take decision on their own. Leader when adopts this style doesn't interfere in operational issues and details and develops high trust and faith on their managers and employees. Therefore in order to motivate its employees, this approach is adopted to make them work dedicatedly towards the attainment of organisational goals and objectives. The main purpose of this leadership approach is to encourage, inspire and motivate employees to become innovative and creative and leads to the future success of the company (Hoch and Kozlowski, 2014). Transformational Leadership approach-Under this leadership theory leader works with its team members in order to identify the needed change and developing proper strategies to execute the change within the organisation. Therefore Chairman of the Tata group has proved to be a true transformational leader by developing a great vision and inspiring all the team members within the organisation to make them work effective. As respective leader within theorganisation believes that in order to sustain in this modern world, it is necessary to stay relevant with the existing market trends. By adopting this approach he implemented a team spirit by allowing the employees to work in a collaborative manner and to become innovative and creative in nature so as to develop new products and services. Therefore by adopting such approach employees comes up with new idea and introduces Nano innovative cars or low end watches and therefore brough radical change to the Tata group as well as leads to changing of traditional mindset to more flexible and adaptive cultural mindset (Mayer and et.al., , 2012). These are the various leadership styles and the behaviour which the Ratan Tata can adopt according to the prevailing situation within the organisation and makes effective use of various styles and helps the organisation in attaining goals and objectives of the organisation. Management Theories Management approaches helps the manager within the organisation to adopt various activities and sets of processes so as to attain the organisational goals in a better manner. Their are different approaches to management such as classical and Scientific Management approach-
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Classical Approach to Management- This approach to management is based on the belief that employees within the organisation only have economical and physical needs and social needs are not important for them. This theory main focus is towards centralised decision making and profit maximisation (Spillane, 2012). Scientific Management Approach- This approach to management states that there is only one best way to perform a job. Main objective of this theory is to enhance and improve economic efficiency and therefore increase labour productivity. Therefore Taylor's theory of scientific management that employees productivity can be enhanced by providing them with intrinsic and extrinsic factors (Metcalf and Benn, 2013). Ratan Tata also believes in adopting this approach and provided employee with various benefits and bonus against their performance of work so as to make them highly productive and leads to the attainment of organisational goals in a better manner. Therefore Scientific Management approach is adopted by the Greatest Leader Ratan Tata so as to motivateitsemployeestoworkinaeffectivemannerandtherebyhelpsinattaining organisational goals and objectives in a effective manner. In addition to this, there are various leadership and management approaches towards which chosen leader makes the effective use of approaches in getting success and growth of their business organisation. CONCLUSION From the above report it has been concluded that, leader plays an effective role by providing guidance and direction to the employees so as to make them work effectively as well as sets mission for the organisation and helps the employees towards attaining the organisational goals in a effective manner. It has been analysed that there are various approaches to leadership and management which the leaders adopts in its business situation so as to make them work effectively and leads success and growth of the business enterprise. In addition to this leader adoptsvariousstylesofbehaviouraccordingtothesituationandtherebymotivatesthe employees to work accordingly and helps to achieve organisational targets as well asenhances its brand image in the market. Recommendation From the above discussion of the characteristics and skills of the leader and manager it has recommended to the leader to adopt different theories and approaches to leadership and
management so as to handle various business situation and moreover proper guidance and direction should be provided to the subordinates so as to perform the roles and responsibilities in a better manner and helps in the attainment of organisational targets.
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