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Group Report on IBM Case Study

Added on - 23 Nov 2020

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Group Report on IBMCase Study
Table of ContentsINTRODUCTION..........................................................................................................................1MAIN BODY...................................................................................................................................11. Draw a change kaleidoscope for the organisation at the point at which Gestner took over.Using this model (Balogun and Hope-Hailey), discuss the change options available to him atthat point......................................................................................................................................12. What theories are you aware of that would explain the steps Gestner might have taken tohelp to overcome resistance to change?......................................................................................6Conclusion.....................................................................................................................................10REFERENCES..............................................................................................................................11
INTRODUCTIONChange is very much important for any type of organisation, which will allowmanagement and supervisor to look into need for change and steps that are important.Organisation change management will be part of transformation that would help company toshape essential and key features for change (Carnall, 2018). But while incorporating thesechanges there are many types of difficulties which management will be facing so it is requiredthat organisation is becoming sophisticated and using the best practise for organisational changemanagement.The present report is based on IBM ,which is called to as International business Machineis American multinational company having its operation into about 170 countries of world. IBMis known as to manufacture computer hardware, software and middleware with providingconsulting services and hosting as well. This report is largely discussing about culture andstructural changes which taken place within IBM and how the change management models couldbe applied.MAIN BODY1. Draw a change kaleidoscope for the organisation at the point at which Gestner took over.Using this model (Balogun and Hope-Hailey), discuss the change options available to himat that point.IBM started its business on June 6th1911 founded by Charles Flint originally known asComputing Tabulating- Recording Company (CTR), which was manufacturing the recordkeeping. During this starting phase of company it was having domination over the market ofPunched card machine to about 95%. IBM is regarded to as one of the best company, which isworking into market of computer hardware and software since the time of its inception. As IBMis having its long history of having transparent relationship with its employees, concept ofexcellent working conditions and then lifetime employment.IBM is also known for its continuous development and involvement of change within itsstyle of managing and leading people so that they could be able to maximise sales and profits forfirm. The company is known for having one of the largest workforce in all over world that toofor all time as in 1985 it was having about 405000 employees working this is the reason why it iscalled to as Big Blue in blue chip market of USA. IBM is also having very good relationship1
with its customers as it is based on strong product range of highly expensive mainframecomputer and software.2
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