Guneypark Hastanesi: Advanced Business Process Model for Healthcare Information System

This study focuses on the deployment of Healthcare Information System (HIS) in the healthcare industry, with a model for Guney Hastanesi Hospital to carry out business activities effectively by mitigating all the risks and issues.

Running head: GUNEYPARK HASTANESI
Guneypark Hastanesi
Name of the Student
Name of the University
Author’s note

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Speaker Notes
Slide 1
Tite page
Slide 2
Introduction
Background of study
Information and Communication Technology (ICT) are gaining prominence in the
healthcare sector as the hospitals start to take up new technology in their premises. The
healthcare industry is providing quality services with the aid of ICT. The study focuses on the
deployment of Healthcare Information System (HIS) in the healthcare industry. The HIS in
the hospitals is used for data storing, data accessing and data processing (Akbulut, Terekli &
Yıldırım, 2012). There are several HIS systems like e-Public Health Information Systems and
Community Health Information Network (CHIN). Guney Hastanesi Hospital currently adopts
HIS in their premise and is facing issues associated with the security, privacy, and
confidentiality. The study explains model by which the hospital can carry out business
activities effectively by mitigating all the risks and issues.

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Health Information System
Slide 3
Introduction
Research Aim
The study aims for an advanced business process model for Guney Hastanesi Hospital
so that they can conduct the business activities effectively and efficiently. The entire business
process model will be built from scratch. It is expected the new model will resolve all the
issues related to security that they are facing right now.
Slide 4
Literature Review
System Theories and Health Information Systems (HIS)
HIS facilitates decision making in the healthcare sector. It eases data storage, data
aces, and data process. HIS cam provides accurate and reliable results if implied in an

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appropriate manner in the health sector (Cinaroglu & Baser, 2017). However, Guney
Hastanesi Hospital has struggled with the security, privacy, and the confidential data issues.
Types
The study elaborates three types of health information system; one is the Clinical
Information System (CIS), the second one is the Community Health Information Network
(CHIN), and the third one is the e-Public health information systems (Suder & Durucu,
2015).
Technologies used in the HIS
There are various kinds of tools that are used alongside technology in creating and
managing the Health Information System (HIS) (Olcay, 2013). The study demonstrates the
use of tools- semantic web, web services, health grid and VOIP.
Slide 5
Literature Review
Project Management Tools
Scrum model, critical path, and work breakdown structure are the project
management tools that are helpful in managing the HIS so that the Guney Hastanesi Hospital
can get an effective outcome. Critical path ensures that the project will be completed within
the stipulated deadline (Project management Institute, 2013). The work break down structure
divides all the project activities in a hierarchical structure. The project stakeholders can know
their responsibilities; they can know the deadline for the tasks. Agile project management
tools, PRINCE2 project management tools, and SCRUM model can enhance the hospital's
business activities.

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Slide 6
Critical Review
Benefits of HIS
The HIS can provide multiple benefits to Guney Hastanesi Hospital. The hospital can
store data, access and process patients' data well and thus can serve the patients well. Guney
Hastanesi Hospital can record the patients' feedback with the help of HIS. Thus the feedback
will help them to know how they can serve the patients (Aksu, et al., 2015). The patients with
the aid of the HIS can be able to choose their lifestyle proactively; they can take any critical
decision to make their life healthy.
Limitations of HIS
The healthcare sectors are more focussed on HIS rather on workers. The HIS is
capable of providing fast, effective and accurate solutions that is why the healthcare sectors
are preferring HIS. Guney Hastanesi Hospital is no exception (Groves et al., 2013). The
workers are losing jobs for the increasing trends of HIS.
Slide 7
Discussion
The study focuses on both functional and non-functional requirements for the Guney
Hastanesi Hospital. Registration of patients, the creation of MYSQL database, building user
interface, hardware interface, software interface are all functional requirements (Kirimlioglu,
2017). The non-functional requirements are good system performance, security, software
quality, availability and maintainability that have been explained in the report.
Slide 8

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Discussion
Issues in Data Security and Privacy
The hackers can hack the database and the system of the hospital and can get access
the sensitive information of the database. The hackers modify the data and delete the data as
well. The antivirus software gets tampered sometimes lead to leakage of the patients’ data.
The documentation errors also lead to data loss. The intruders get access to the system by
hacking password. The stakeholders and the patients carelessness also lead to data breaches.
The business operations of the hospital are getting disrupted due to the data security and
privacy.
Recommendations
Guneypark Hastanesi must adopt the new and efficient system and database model by
which they can ensure security and privacy of the patients’ data. Soft Sytems Methodology is
applicable in understanding all the security issues in details. The hospital can get to know
how they can ensure data security on hospital premises.

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Problematic Situation and Implementation System to mitigate the problems
Slide 9

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Overall Use-Case Diagram
Slide 10

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Entity Relationship Diagram
Slide 11
Discussion
Strategic Analysis
SWOT analysis is conducted to know the threats, weakness, strength, and
opportunities that soft systems methodology (SSM) presents to Guney Hastanesi Hospital.
The hospital has the strength to offer impeccable services to the patients, on the other hand,
they have the risks of unskilled staff. The hospital has the opportunity to use HIS effectively

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to gain public awareness (Sun & Reddy, 2013). The hospital has threats regarding data loss
and data breaches.
Poor management, poor technology, and worse decision making can lead to project
failure, for this risks assessment has been conducted as well. The study also focuses on
PESTEL factors that can create an impact on organizations.
Slide 11
Discussion
Guneypark Hospital Management System Modeling with Zachman
Data: This creates a list of things that are necessary for Guney Hastanesi Hospital.
Function: The function describes the procedures following which Guney Hastanesi
Hospital can fulfill mission and objectives.
Network: the activities of the enterprise have been defined in the study in the first row
of the network column s (Zheng, Zhang, & Li, 2014). More detailed charts, network
architecture, system architecture, hierarchical tree and communication facilities have been
detailed in the report.
People: The organizational units have been presented in the columns respectively.
Row two represents the organizational chart (Beaumont, 2011). Row three specifies
instructions for the employees; row four elaborates the interface, row five explaining the
actual interface and row six involves providing training to employees so that they conduct
business activities effectively.

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Time: Effects of time on the organization have been defined in the columns which
include identification of business events in the first row, the business model in the second
row and data transformation in row three (Beaumont, 2011).
Motivation: The First row signifies the business goals, the second row identifies the
rules and constraints.
Guney Hastanesi Hospital adopts HIS model based on Zachman Framework, and it
has been shown by six by six matrix.
Project Scope Diagram
Slide 12
Conclusion
The study focuses on wide range of health information system like Clinical
Information systems (CISs), Community Health Information network (CHINs) and e- Public

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health information systems that enhance the business activities of the healthcare sectors.
Guney Hastanesi Hospital implementing the Electronic Medical Records (EMRs) and
Electronic Patient Record (EPRs) tools can provide better medical services to the patients.
The tools are capable of keeping a record of every patient. The data can be stored; data can be
accessed. The effective implication of the tools can process data. Guney Hastanesi Hospital
must follow the Data Protection Act guidelines as that can help them to conduct business
efficiently. The confidential data of the patients, the sensitive information of the employees,
should not be transferred outside Europe as that can lead to data breach and data loss.
Slide 13
Recommendations
i. Guney Hastanesi Hospital must work by the Data Protection Act as that can ensure the
security of confidential data of the hospital.
ii. The hospital should carry out a detailed analysis of the information system as they are
adopting a new system for their premises.
iii. They should make analysis the gaps or the loopholes in the security of the hospital.
iv. They will have to embellish the data protection strategies of the hospital.
v. They should invest for the management of the information so that the system lasts longer.
Slide 14
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