Recruitment and Selection: A Case Study of Happy Life Retailing Company

This presentation discusses the recruitment and selection process of Happy Life Retailing Company. It includes a job description, person specification, job advertisement, and application form. The case study also covers relevant legislation and laws that should be considered while publishing an application form.

Recruitment and
Selection

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Table of Content
• Introduction
• Description of business
• Job description
• Person specification
• Job advertisement
• Application Form taking into account relevant legislation
• Conclusion
• References

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Introduction
• Managing employees
within a company is
essential because effective
management of
employees will help a
company to achieve their
organisational goals and
objectives.
• One of the best way to
manage employees effective
is to hire talented and skilled
staff members who can have
the capability to understand
their responsibilities toward
organisation.

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Description of business
• The main aim of this organisation is to provide quality
products at reasonable prices to their customers.
• They also aim to gain customer satisfaction through
their effective services and quick respond time.
• The selected business is presented in retailing industry.
Happy Life is the name of the retailing shop which is one
of the most poplar medium sized retailing store in UK..
• It is having good reputation and brand value within the
market.

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Job Description
• Job description is the written
document which consist of description
of general tasks, responsibilities and
duties related to a specific job role
(Facchin, 2021).
• Basically it describe the job and its
characteristics and requirement to
perform the job. It is essential to provide
job description to the candidate during
recruitment and selection process.

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HAPPY LIFE
Job Description
Job title- Store Manager
Main purpose and scope of the job- The main purpose of the job is to manage all managing activities within
the store and run the supermarket activities effectively and ethically within the market.
Job location- Birmingham, UK.
Position in organisation- Happy Life is looking for the store manager who will maintain the decorum of the
store and supervise their employees whether they are resolving their customer's quarries appropriately or not.
Report to- CEO of company
Organisation chart- Store manager is on the second top position of the organisation chart.

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Duties and responsibilities-
 The main responsibility of store manager is to manage all store activities appropriately.
 They are also responsible for hiring new employees for the store in case of requirement or lack of employees by testing
their soft and hard skills appropriately.
 They are also responsible for identifying training needs for their employees.
 To motivate staff members and help them to understand their duties clearly.
 To manage all store activities within a fixed budget which is provided from the headquarter.
 Dealing with customers quarries and complaints in case of a big issue.
 They are also responsible for overseeing price and stock control within the store.
 To conduct meetings on regular basis and communicate to employees.
 To provide safe and hygienic environment for the employees within the store.
 To check whether the display of the store is developed appropriately or not to attract customers.
 To maintain a well working environment and follow all legislation which is made by the government of their nation.

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Key skills required for store manager-
 Communication skill
 Team working skill
 IT skill
 Decision making skill
 Problem solving skill
 Leadership skill
Key competencies required for store manager-
 High confidence
 Resourcefulness
 Commercial awareness
 Enthusiasm
Qualification and other requirements-
 The candidate must complete their graduation from management field with well known university with more than 60% marks.
The candidate must have the experience of at least 3-4 years in the same industry.

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Person specification
• Person specification is document which
describes the qualification, experience,
skills, knowledge and other
requirements for the candidate to
perform the offered job role (Shaban,
2019).
• This document helps to analyse what
key competencies of the individual to
successfully apply for the vacant job

Criteria Essentials Desirable
Skills and
competencies
It is essential to have effective team management
skill, communication skill, IT skill and few others.
It is desirable that candidate must have
communication skill, decision making
skill and problem solving skill.
Qualifications It is essential that individual must be qualifies
from business management course with high
reputed university.
It is desirable that qualification should be
done in any field but the skills which is
required will be seen in the candidate
during interview session.
Knowledge It is important for the candidate to gain
management knowledge, he/she must be aware
about marketing trends and available competition
within the industry.
It is desirable that the candidate must have
the knowledge of different ways of
managing different attitude employees as
well as customers.

Criteria Essentials Desirable
Experience It is essential to have at least 3 year experience
within a same industry.
Can have 5 year experience while working
with similar job.
Special attributes Must have appropriate decision making skill
and ask for employees and record employees
performance on regular basis.
It is desirable that the candidate can have
attribute of employee and customer command
analysis.
Personal qualities Self motivated, flexible, leadership skill. Good sense of humour and can work even
under pressure.

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Job advertisement
• Job advertisement is the document
through which candidates get to know
about the vacant job role and job
position.
• Companies advertise about the vacant
job role through various mediums such
as newspaper, social media contents,
hoardings and few others.

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Hiring! Hiring !! Hiring !!!
We are well known retailing company which is searching for skilled and talented store manager for our new store in
Birmingham.
We are offering a attractive salary for the candidate and that is £ 45,000.
The role of store manager is to manage other employees and inventory requirement appropriately and make sure that they
report to headquarter on regular basis.
The store in Birmingham is having high technological tools and machines for their operational activities. Hence, the hired
candidate will get the opportunity to use machinery tools and software within their job role and he/she will get proper
training for 2 months by existing store manager of the same company.
Another essential requirement for the candidate is to have minimum 3 year of experience working in the same industry.

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There are various other beneficial allowances which can be provided to the store manager of Happy Life-
 24 day paid leaves is provided to the store manager for an financial year.
 A proper hygienic and safe working environment will be provided.
 A separate AC cabin with all essential requirements and documentary files are provided.
 Discounts on the groceries products will be provided to the manager if he purchase the products from the same store.
 5 day holiday trip within every 6 month will be provided to store manager.
Applicants can apply for both online as well as offline interview.
Closing date for application form is 17th April 2022.
Interested candidates can contact to Mr. Alen Haxix to
schedule a face to face interview session.
Contact no.- xxxxxxx457
Online interview can also be conducted for the
reliability of the candidate and for this the candidate is
required to share their CV to
[e-mail]

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Application Form taking into
account relevant legislation
of chosen organisation

Application form is a document which contain a series of question that
applicant must answer in order to get a vacant job role. There are various
questions related to qualification, skill and other were asked through this form
which a applicant is required to fill. It is basically a form of personal
information of a applicant.
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There are various laws and legislations that are taken into consideration in publishing
application form such as Age Discrimination in Employment Act, The Genetic
Information Non-discrimination Act and Fair Credit Reporting Act. Data Protection
Act is one of the most essential act which should be considered by Happy Life
company during asking for filling application form candidate because this form
contain all personal details like contact no, mail- id, address and many others.
Hence, it is the responsibility of the company to protect the data effectively.
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From the above information it is concluded that recruitment and selection is
one of the most essential practice by managers to manage their business
appropriately by managing those skilled employees who can help them to
achieve their operational objectives. Job application is prepared with the main
purpose to describe the roles and responsibilities of a job role. Person
specification is another employment document which help to identify the
characteristics and quality of job holder to perform the job effectively.
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Conclusion

References
•Braga, E.J. and et. al., 2018. The role of specification in patent applications: A comparative study on sufficiency of
disclosure. World Patent Information, 53, pp.58-65.
•Chongwony, L., Gardner, J.L. and Tope, A., 2020. Instructional Design Leadership and Management Competencies: Job
Description Analysis. Online Journal of Distance Learning Administration, 23(1), p.n1.
•Facchin, M., 2021. Structural representations do not meet the job description challenge. Synthese, 199(3), pp.5479-
5508.
•Fernández-Reyes, F.C. and Shinde, S., 2019. CV Retrieval System based on job description matching using hybrid
word embeddings. Computer Speech & Language, 56, pp.73-79.
•Huang, Y.H., Cheng, W.L. and Zhao, R., 2019. Thermal management of Li-ion battery pack with the application of
flexible form-stable composite phase change materials. Energy conversion and management, 182, pp.9-20.

THANK-YOU !!