Evaluation of Information System Needs for Harvey Norman

Foundation of information system
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Information System 1
Contents
Introduction......................................................................................................................................2
Company Profile..............................................................................................................................3
Case needs analysis..........................................................................................................................3
Information Technology..................................................................................................................5
OMNIbus.....................................................................................................................................6
WEBGUI.....................................................................................................................................6
Cost-benefit analysis....................................................................................................................7
Recommendations........................................................................................................................8
In-house development and outsourced IT........................................................................................8
Risks............................................................................................................................................8
Advantages..................................................................................................................................8
Cost..............................................................................................................................................9
Company use of outsourcing...........................................................................................................9
Data analysis..................................................................................................................................10
Benefits of data analysis for the company.................................................................................10
Data analysis to increase revenues and for future plans............................................................10
Conclusion.....................................................................................................................................12
Bibliography..................................................................................................................................13

Information System 2
Introduction
The aim of the report is to evaluate the needs of the information system within the company.
Being working as an IT consultant for an Australian company Harvey Norman, it is essential to
help the company with the best IT solution. The company is a retailer and deals in different
products furniture, bedding, computers, communication and other consumer electrical product
and the product that has been selected is computers.
The report includes the analysis related to the company and the overview of the issues faced by
the company. According to the challenges, it has been found that the company needs an
enterprise management system that will support the strategy of the company. In addition, the
identification related to the two alternative information system has been done that can meet the
needs of the company. Further, it includes the discussion related to the choice of in-house
development and outsourcing components that suits best to the company. In the end, there is
discussion related to the data analysis to the company revenue/success.

Information System 3
Company Profile
Harvey Norman is one of the large Australian-based multi-national retailers who perform their
operations in Australia as well as in different countries. The retail company offer products like
furniture, bedding, computers, communication and other consumer electrical products. The
history of the company shows that the company came into existence in the year 1961 and was
opened by Gerry Harvey and Ian Norman. This has been found that the major business strategy
which is followed by the company is expansion through franchising. The company owned stores
are operated by the independent franchisees.1 The franchisees of the company offer the same
products which are offered in Australia stores. In addition, this has been found that with the large
operations company is dealing with some or other issues which are related to the IT system.
Recently, it was found that the company faced the issue related to the supply of products.
According to this, the company made use of the IT systems which helped to improve the supply
chain system. This shows that the company follow the business strategy of change management
in the company.
Case needs analysis
The operations of the company are increasing with the rise in the issues which can be resolved
with the help of the IT system. The product on which the company focuses is computer. Harvey
Norman deals in retailing of computers and sells them through their stores as it is one of the
major products. They are currently facing the issues related to the retail of computer in stores.
The major business challenges which are faced include: -
1 Harvey Norman, About Harvey Norman Stores (19 November 2018) Harvey Norman
<https://www.harveynorman.com.au/about-harvey-norman-stores>