Methods of Communication in Health and Social Care

This presentation explores the methods of communication used in the health and social care environment. It discusses the strengths and weaknesses of formal and informal communication methods, outlines the principles of effective communication, and provides strategies to overcome communication barriers. It also examines the advantages and disadvantages of using technology in communication for companies in the health and social care sector. Additionally, it highlights the impact of data protection issues on people and businesses in this field.

Health and Social care

Table of content
Introduction
Describe methods used to communicate in Health and Social care
List of all methods used for communication in health and social care environment
List of strengths and weaknesses of formal and informal communication methods
Produce brief sheet which outlines principles of effective communication
How can barriers to communicate be overcome? Selecting any one barrier and description of ways it would be overcome?
What are communication methods found in health and social care environment?
What are advantages as well as disadvantages of using technology in communication for company in health and social care
environment?
From service user’s perspective list of advantage along with disadvantages of using technology in health and social care
environment
What issues in data protection impacts on people and businesses in health and social care environment?
Conclusion
References

Introduction
In health and social care organisation,
communication goes beyond proficiency
addition to knowledge in order to incorporate
aspects related to interaction and experience.
For understanding communication in health
and social care, ASC healthcare company is
considered which is one of independent
service provider to citizens related to learning
disabilities and autism conditions and cares
for society through providing support
services across UK.

Describe methods used to communicate in Health
and Social care
Communication is said to the act for sharing or transferring information
between people. It is all about exchanging information via appropriate
medium which enables an individual or group of people to persuade or
express emotions. In context to ASC healthcare company, methods which
are used for communicating are as described:
 Verbal communication
 Non verbal communication:
 Alternative communication method

List of all methods used for communication in
health and social care environment
Within health and social care environment,
various methods are adopted by organisation for
communication purposes. It is analysed that to
treat different patients, heath and social care
professionals uses wide communication
methods.
 Verbal communication methods
 Non verbal communication

List of strengths and weaknesses of formal and informal
communication methods
 Formal communication:
In an organisation, when official information are exchanged via flows in
different kevel of hierarchy as well as conforms prescribed professional
policy, processes, rules and regulation then it is said to formal
communication.
 Informal communication:
The communication type in which exchange of information do not pursue
with any channels or hierarchy or communication stretches across all
directions is defined to informal communication.

Produce brief sheet which outlines principles of effective
communication
Communication is the act for transmitting information and receiving timely
response of the message. Effective communication is the aspect wherein
receiver understands what actually sender wants to convey in same
manner.
 Principle of objective
 Principle of consistency
 Principle of completeness
 Principle of time

How can barriers to communicate be overcome? Selecting
any one barrier and description of ways it would be
overcome?
In present era, multiple communication barriers are faced in health and social
care sector. Following are some the ways in which communication barriers
can be overcome properly in ASC healthcare:
 Eliminating perception differences
 Using simple language
 Avoid information overloaded

Continue…
In ASC healthcare, one of communication barrier is psychological barrier
which influences psychological state of people that exchanges information
resulting in obstacle in effective communication. It is seen that doctors and
patients have different psychological or mental level that communicators
are disturbed through mental disturbances. Following are some of ways
through which it can be overcome promptly:
 Actively listening
 Ensuring proper feedbacks

What are communication methods found in health and social care
environment
According to Yunk (2020), Unified Communication as a service offers set of
applications which enhances collaboration. In health and social care
environment, communication methods are increasing used for providing
diagnostic technicians, doctors and other medical employees in field of
health and social care for improving efficiency together with quality in
context to healthcare delivery.
 Visual communication
 Online patient database
 Platform Agnostic Email and Conferences

What are advantages as well as disadvantages of using
technology in communication for company in health and
social care environment
In modern world, technology has changed the aspects in which people
communicate with one another.
Advantages
 Communicating with patients and employees from anywhere at any time
 Communication faster and effective in emergency situation
 Increases productivity addition to efficiency
Disadvantages
 Not always reliable
 Costly

From service user’s perspective list of advantage along with
disadvantages of using technology in health and social care
environment
Technology is practical application of technical and scientific knowledge for
specific purpose. Following are some of advantages and disadvantages for
service user of technology in the health along with social care field:
Advantages:
 Making live comfortable
 Making relations with many professionals in the fie
 More efficient
Disadvantages:
 Communication less personal for service user
 Not sure with whom they are communicating

What issues in data protection impacts on people and businesses
in health and social care environment
Data protection is defined to the process for safeguarding important information
about an individual or business from loss or compromise. Keeping information
confidential about patients and business secure is main priority in health and social
care environment. In present times, some of the issues which impacts on people
along with organisations within health and social care environment are as follows:
 Outsourcing sensitive data handling
 Treating all information equally
 Fragmented procedures addition to policies
 Putting huge faith in assessment of risks

Conclusion
From the assignment it has been concluded that communication is significant
in business sector as it enhances success, building respect and teamwork,
problem solving, understanding and successfully conveying opinions,
ideas, information etc to others. Certain principles of effective
communication are Principle of objective, Principle of consistency,
Principle of completeness and Principle of time.

References
 Chen, M. and Leung, V. C., 2018. From cloud-based communications to
cognition-based communications: A computing perspective. Computer
Communications. 128. pp.74-79.
 Stiff, J. B. and Mongeau, P. A., 2016. Persuasive communication. Guilford
Publications.

Thank You