Health Care Leadership

This essay discusses the meaning of “respect for people” in relation to health care leadership. It throws light on the kind of leadership that will evolve in the event of an organisation having values. It also states how such a culture can influence the organisational performance.

Running head: HEALTH CARE LEADERSHIP
Health Care Leadership
Name of the student
Name of the University
Author note

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A leader creates inspiring vision for the future and motivate the people so that the
followers can engage with the vision of the leader. A leader makes use of the strengths of the
organisation by making use of tools that can help him in analysing current situation. A leader
working in the arena of healthcare ensures that the services meet the needs of the diverse
community and address the prevailing problems (Betancourt et al., 2016). A health care
leader helps in delivering quality service to the client that can help in providing
competitiveness to the health service. This essay discusses the meaning of “respect for
people” in relation to health care leadership. It throws light on the kind of leadership that will
evolve in the event of an organisation having values. It also states how such a culture can
influence the organisational performance.
Health service provider should offer high quality service to the client that can help the
institution in meeting the highest standard of the treatment. Health care service should be able
to respond to the technological advances that can help in satisfying the demanding client. A
health care leader should have the traits of stress tolerance, emotional maturity, personal
integrity and achievement orientation that can help them in being responsive to the demands
of the clients (Ginter, Duncan & Swayne, 2018). The health service work can prove to be
frustrating along with being demoralising. The clients often act in an unreasonable and rude
manner. The volume of the patient within the healthcare institution can prove to be physically
overwhelming for the health care leader. A health care leader should possess the element of
stress tolerance that can help them in dealing with a difficult and complex situation. A health
care leader exhibiting traits of high stamina can effectively work with other people and they
can thus show respect for the people (Sonnino, 2016). A health care leader should be less
affected by the conflicts that and crisis event that can help them in maintaining equilibrium
within the health care environment. A health care leader should be able to think in a calm

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manner in the event of a crisis situation that can help in communicating the confidence to
other people.
Emotional maturity is another important trait that a health care leader should have that
can help them in being less prone to irritability along with angry outburst. A health care
leader should be positive that can help in transmitting the positivity to the other people. The
‘respect for people’ in the field of health care leadership means that a leader should be able to
control the extreme emotions that can help him in the aspect of health management (White,
Dudley-Brown & Terhaar, 2016). Personal integrity help the health care leader in maintaining
consistency between that of espoused value and the behaviour that can help him in managing
the clients properly. A health care leader would be able to show respect to the people by
exhibiting the traits of honesty, transparency along with trustworthiness. High achievement
orientation is an important element of a health care leader and taking action to alleviate the
problem of the client can help the health care leader in showering respect on the people
(Trastek, Hamilton & Niles, 2014).
An important aspect that can help in kindling the service-mindedness pertains to the
presence of ‘team mates’. The service teamwork can help in replacing functional
organisational structure with that of team structure which is focussed on the client. A health
care leader can successfully nurture teamwork in the organisational unit. A health care
manager should be able to accomplish the specific tasks and solve the problems that can help
him in showing respect to the other employees in an organization (Hudak et al., 2015). The
health care leader should be able to foster long lasting team relationship and make frequent
team contacts that can help him in that can help him in showing respect to the subordinates
within the ambit of an organisation. A health care team leader should be able to direct the
goal towards the rewards that can help in the creation of respect among the employees. In the
event of the organisations not being able to deliver promised service the clients can lose the

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confidence in relation to reliability of the organisation (Barr & Dowding, 2015). Service
unreliability are caused on account of poor service design and inattention to the aspect of
service detail. The health service manager should have a ‘do it first right attitude’ that can
help them in the setting of reliability standard and recommend ways that can help in
improving reliability (Porter & Lee, 2016).
A health care leader is instrumental in analysing the services for that of the ‘fail
points’. The ‘fail points’ refer to the service process that is vulnerable to the mistakes. The
health care leader helps in identifying the ‘fail points’ by monitoring the aspect of service
delivery of the health care institution. In the event of the customer experiencing problem with
the health service the confidence of the client gets reduced (West et al., 2014). The response
of the organisation can hence be stated to be crucial and it can help in garnering respect
among the clients. The heath care leader making things better for serving clients can instill
respect among the employees and the clients. There are many clients in the health care
organisation who do not make complaints but then go for another service. The managers
should be able to understand the importance of lost business and take the steps in the right
direction (Weech-Maldonado et al., 2018). In the event of negative word of the mouth the
customers cannot resolve the problems in relation to the firm. They lose the confidence of the
health care organisation and an ideal health care leader should be able to able to handle the
service related problems and revive their confidence in the organization (Hanse et al., 2016).
The managers in a health care organisation should be able to overcome the aspect of
customer perception that the health care organisations do not care about the well-being of the
clients. The marketing pertaining to client feedback data can help the managers in instilling
confidence in the client and it can help in the creation of respect among the clients and the
employees of a health care organisation. The health care manager should be able to make
personal communication an effective part in relation to service strategy that can increase the

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respect of the clients towards the organisation. In the event of the health care managers taking
too long for responding to the customers they would lose the faith of the clients. Timely
personal communication with a client who is unhappy can provide the organisation with a
chance that can help them in gaining the favour of the client (Top, Akdere & Tarcan, 2015).
The health care manager should be able to respond on personal basis and creating a dialogue
with the clients can help in resolving issues within the health care organization. The health
care managers should give opportunity to the clients of listening and asking questions that
can inculcate the feeling of respect among the clients (Neubert, Hunter & Tolentino, 2016).
The health care leader should respond personally with the help of a telephone call or a visit
that can serve the clients of an organization.
A healthcare organization should improve health status of communities with the help
of its leadership. In an organisation that lays stress on the aspect of respect, servant leadership
can prove to be of great benefit for an organisation. The servant leadership style places great
amount of importance on people and the needs of the clients are the priorities for such an
organisation (de Zulueta, 2016). The healthcare providers in the recent age are facing
challenges in relation to decreased cost, deteriorating quality of the nursing care and
increased medical error that can curb the growth of an organization. Servant leadership will
focus on the strength of team and develop the aspect of trust that can help in serving needs of
the patients. Servant leadership can take place in the event of the leaders serving the fellow
workers. This can help the leader in inculcating respect among his team that can greatly help
in the functioning of an organization (Shanafelt & Noseworthy, 2017). Servant leadership is
capable of developing people and they help in flourishing the people. The leaders loving the
subordinates, peers and the superiors can help in building a perfect organization based on
respect. A servant leader show concern for other people and they put emphasis on the interest

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of other people. This is vital for the growth of a health care organization that thrives on
bestowing respect on the people.
Servant leadership can pave the path for improving the psychological well-being of
the client and hence this is of grave importance for the functioning of a health care
organisation. Servant leadership can lead to the developing of favourable job attitudes that
can help in increasing the job satisfaction of the health care professionals working in an
organisation. It can decrease the intention of the employees of leaving the organisation and
thus build rapport among the workers of a health care organisation (Spears & Lawrence,
2016). Servant leadership can improve the performance of the employees within the ambit of
health care organisation that can help the patients in relation to their recovery. The health care
leaders will be capable of making changes in the organization in the event of adopting the
leadership style of servant leadership. In the event of servant leadership, the leaders want
well-being of followers and hence it can best serve a health care organization. The leaders in
a health care organisation should be capable of serving other people and provide people with
support that can help them in achieving the organisational goal. A health care organization is
built on mutual respect and servant leadership can best serve the fate of the organization
(Ginter, Duncan & Swayne, 2018). Trust relationship can be developed in an organization
with the help of servant leadership and it can be helpful in empowering other employees of an
organization. Leading by taking recourse to serving can help in presenting a model that can
prove to be counter-intuitive and work for the progress of an organization. The leaders do not
get motivated for acquiring power within that of the servant leadership and they chose to act
like a servant for the greater good of the organisation.
A servant leader transcend the aspect of self-interest so that they can serve other
people in an organization. It can help in the creation of an organizational culture that can help
people in the organization in fulfilling their goals (Mayer, Caruso & Salovey, 2016).The

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organisational culture of servant leadership would be able to realize the large goal pertaining
to an organization. A servant leader listens attentively to other people that can create a culture
of assimilation in the organization (Taft, 2006). A servant leader wants to know the opinion
of the subordinates and regular reflection can help in achieving the growth in relation to
servant leader. A servant leader wants to empathize with other people within the ambit of
health care organization that gives rise to a culture of understanding in the organization
(Sonnino, 2016). A servant leader should be capable of presupposing the intention of the
people in the organization whom he is serving and he should not dismiss the subordinates.
Servant leadership helps in putting the employees within the business context and they uplift
the other people who work for them. The servant leaders do not command and they show
humility to other people who serve the organization (Weech-Maldonado et al., 2018). A
servant leader helps in developing the staff members that can bring to light the hidden
potential of the employees. The servant leadership gives rise to the clan culture that is built
on collaboration. This kind of culture share the commonalities and they think of themselves
to be a part of a big family that is active (Covey, 1992).
A servant leader can move beyond that of the transactional aspect of the management
and they align sense of purpose in relation to the employee with that of the mission of a
company. In the event of servant leadership, the leader acts like a mentor and this helps the
organization in staying bound to the commitments (Betancourt et al., 2016). The servant
leadership within the ambit of health care organization can help in building team work among
the employees of an organization. Clan culture lays stress on the aspect of consensus along
with commonality of the goals. Employee engagement helps in promoting empowerment
which can help in driving the success of a business (Clare & Hofmeyer, 2004).
Health service provider should be capable of offering quality service that can help an
organization in reaching the highest standard. Health care service should be capable of

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responding to the technological advancements taking place that can satisfy the demand of the
client. A health care leader should be able to tolerate stress that can help him in overcoming a
difficult situation. He should be imbibed with high stamina that can enable him in working
within a group. The positive attitude of a health care leader will be able to transmit positivity
in the other employees of an organization. It can help them in developing trust that can work
to the benefit of the health care organization. The subordinates follow the leaders in the event
of servant leadership. The leader can inculcate respect with the help of servant leadership that
can help in the perfect working of a health care organization. The servant leadership enables
the leaders to think about the followers that can help in the development of the health care
organization. Psychological well-being in relation to the client can be facilitated with the help
of servant leadership that can assist in the growth of an organization. It can develop job
attitudes that are favourable that can increase the satisfaction of the health care professionals.
A servant leader can help in bringing a team together and the bong can help in improving the
performance of the employees. Servant leadership will help in the creation of a clan culture
that can engage the employees of an organization and it can help in the promotion of business
of a health care organization.

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