SHN5152/SHN5162: PDP Volunteering Portfolio Assessment - Skills Audit

This portfolio presents a comprehensive skills audit and project reflection completed by a student during a volunteering experience in health and social care. The skills audit identifies punctuality, relationship building, and team management as key areas, detailing current and target stages, methods for achievement, and measurement strategies. The reflection utilizes Gibbs' model to analyze the volunteering placement, focusing on feelings, evaluation, and action plans for improvement. The student also incorporates the Big Five personality traits model to assess their strengths and weaknesses. Key skills developed include communication, team management, and analytical abilities, with a focus on practical application and continuous learning. The reflection highlights the importance of both theoretical and practical knowledge in professional development. Desklib offers a variety of resources, including past papers and solved assignments, to support students in their academic and professional journeys.

Portfolio

Skill audit
Vocation: volunteering
in health and care
Skill Current stage Target stage How will you
achieve this
How will you
measure this
Punctuality
Working as the
volunteering are help
for being managing
time effectively as well
as I like to reach on
time while I was in
hospital for volunteer
work. Such as 9.30 to 6
I was working and after
this I was available for
extra hours
(Lucero, F.I.I.E.R. and
FSASS, 2021)
My target stage is to
successfully complete
the volunteer ship in
order to focus on
learning skill.
By checking email
regularly in order to
identify the command
given by seniors.
Then ready to learn
new things which
help to estimate by
time which things
takes too much
longer.
Then I will focus on
online learning in
order to be punctual
and target the work
according to given
times period so that it
can be completed on
time.
Punctuality will be
measure by getting
feedbacks from
seniors or other
authority who are
involve in volunteer
ship. If the positive
feedback given by
other it help to
identify the level of
learning as well as it
is necessary for
completing work
effectively.
Relationship
building
For any field it is
necessary to build
relationship with others
such as in my
volunteership I have
building good
relationship with others
such as with patient and
other staff. With
patient I always behave
politely in order to then
care and support so
that it help to build
good relationship with
others. During
consultation provided
to patient I have
identified this skill
(Korbynn, Crossley
and Serrano,2021).
When I will
sufficiently develop
this skill I will
improve the
relationship building
and helped to work in
better terms. (Action,
2021) Then this is
helpful for understand
the situation of patient
in better terms. For
example, in context to
patient they are
comfortable for
sharing their problem
when there is good
relationship with
them.
To achieve this skill,
it is necessary to be
improve
communication skill
that are help for
building the
relationship with
patient as well as it
help to develop the
knowledge for
understanding the
situation. With the
help of peer support I
will improve my
relationship building
skill.
With the help of peer
support I will
improve my skill by
getting feedback
from them as well as
I will ask to patients
regarding how
beneficial at what
level they are
satisfying with my
work. Also, if they
are not as much
satisfy I will try
improving better.
Team
management
I am working with team
of 10 people in which
we are 5 volunteer and
My target stage is to
successfully get the
position of team
Team management
can be learning by
practice and practical
Team management
can be measure by
performance of team

all are very serious
about their work as well
as it help to take
support from each
other, Also I am ready
to face different type of
challenges which are
related to team
management and when
senior are not available
I am ready to take the
responsibility of guiding
others.
leader in order to
focus on different
situation. This will
help me in future by
learning that kind of
skill which improve
my personality. Then
I would like to
participate in the
situation where it help
to target for future.
aspect which are
necessary for learning
effectively as well as
it is important for
considering the
situation in better
terms as well as it is
help for managing
team effectively.
Further, it can be said
that team
management is one of
the important skill for
the health and social
care in order to
manage team
effectively.
member which help
to improve the
situation in better
terms as well as with
the proper guidance
team can work ins
better terms as well
as it help to complete
the task effectively
(Schiff, 2018).
Analyst In the health and social
care, it is necessary to
work by analysing the
situation and with the
help of technology
aspect I am ready to
accept the situation as
well as it help to use the
technology for
treatment of patients
and get knowledge of it
(Al Faruki, M.J., Haque
and Islam, 2019).
Further, this is
necessary for facing
different type of
situation by focus on
other aspect.
The target regarding
analyst skill are
necessary for explore
with different work as
well as it help to face
different type of
situations in the
organisation. This is
also necessary for
critical thinking
which help to
improve the way of
thinking in others
aspect.
This skill can be
improving by
developing analysis
of report of patients
so that it helps to
understanding the
critical situation of
patient. Also, this
important for
providing the
consulting services in
order to focus on
outcome of patients.
This skill can be
measure by analyse
the report of heath
rating of patient as
well as it help to
provides the
precaution so that’s
they can cure their
health.
Communicatio
n
This is one of the
common aspect of
learning effectively as
well as it help to uses
effective
communication in order
to face the situation of
interpersonal and
intrapersonal also it
help for protect cost,
patients and increase
Target for
communication skill
is to applied
professional language
in terms of talking to
others as well as it
help to finding an
appropriate audience
and then ensure about
the message which
can be reach to
To have good
listening habit help to
communicate
effectively as well as
it help to improve the
communication habit
as well as it is
necessary to learn on
the basis of short
online courses as well
as it is necessary to
The progress can be
measure by effective
skill which is
necessary for
building
communications
skill. With the help of
confidence and way
of talking to other are
help to remember the
situation of facing

day to day operations
efficiency
increase the reach of
communications skill.
improves English so
that it help to beings
part of other aspects.
different situation
(Narisetty,Shen and
He, 2018).
Reflection
Introduction
For the present report I have used the big five personality trait model by which I have identified
my skill as well as score attached below. Then nine roles are identified such as executive, driver,
chairperson, completer, innovator etc. there are total 100 points are divided over different type of
roles in which I haves got 25 points. Also, with the help of Gibbs model I will explain the
reflection by different phases.
Gibbs model of reflection
Description
This is the situations of placement in which I have performed as the volunteer at health and
social care in which we are five classmates joined the same. Also, I have analyses that there were
different department of each of sections ins hospital where I was worked under the supervisions
of senior nurse who guides me to what to do (Yang, Ding and Palmer, 2021). Then it was good
unexpected to do volunteer ship at that kind of popular health care. For this placement I get the
position because I have keen interest in social care and want to build my career in this field only.
That’s is why I have great opportunity to do the task.
Feeling
I was very nervous during the starting time because this is unique feeling which I have
felt I was quite happy to participate in that kind of things by divided work accordingly. I got
frustrated when I was not able to manage the work where how much time to attend each patient.
So that I have used my skill audit skill which are related to punctuality. This is most important
skill I have used till finish the work. Then I decided to follow the time table by focusing on each
of the activity.
Analyze

It has been analyzed that their best skill which I have developed the most are communication,
team management and analyst skill. Then for the communications skill I can say that this is one
of the most important strategy by which I can improve my personality in order to build good
relation with patient and coworkers (Cheng, Wojnarowska and Paluch, 2021). Then I have
identified my strength in order to focus on learning the communication by online article and
ready to talk with others in English as well as it help to develop my knowledge. Then in context
to team management I have learnt from my senior how to manage team and how to divided work
according to the capacity of individual. Then I have improved my analyst skill which was new to
me in order to focus on technological aspect as well as it help to determine the value and
perception of individual.
I had basic knowledge of computer during college time but during the workplace I have
learned different types of aspect which are necessary to develops as well as it improve my ICT
knowledge which is important for student. Further, it can be said I have analyzed the importance
of excel in order to record the data of patient and other necessary information. Also, I have built
the ability of group thinking in order to focus on facing different type of issue which are
necessary to necessary to consider. I have learnt the delegation of authority which are related to
management this is ones of the important aspect of my work experience which help to
improve3d my skill and knowledge.
Evaluation
It has been evaluated that there is different type of situation are faced during the placement and
that is why I have improved my knowledge due to this then it is necessary to work accordingly. I
analyses that during college time I have learnt the theoretical knowledge of learning then ins the
placements I have realized that practical knowledge I also one of the important aspect of
education. Also, it helps to improve the work pattern as well as it helps to improve the
assessment of work. With the help of big five personality trait I have identified my skill and
knowledge which are necessary to work and by this I get specific knowledge of learning new
things which are important for knowledge as well as it help to build the personality trait (Chung,
2019 ).
However, one incident of not managing team effectively helped me to building good
relationship with senior and patients in order to manage the work effectively as well as it is

necessary to importance of practical knowledge in my life. I had developed the professional
relationship with senior in order to proceed with other work as well as it helped by building the
academic skill such communications that I have learnt through this placement. I hope I get job
opportunity in the workplace so that I can improve my skill as well as it helps to developed the
knowledge. That is why this is the best part of my student life and professional life.
Action
There are various communication skills which are targets to learnt and developed for the health
and social care, in furthermore, I interact with others and that helps in make my new friends as
well as I become open mindlessness. I also learnt about that how to communicate in non-verbal
communication in the health and social care with patients because the non-verbal communication
are also important in these sectors because many members are not able to talk in difficulties time
so, I also learnt about the non-verbal communication.
I always felt that communication is most important to become success in the life. The
communication skills help in interact to others and helps in express the emotion and feeling in
the verbal and non-verbal communication. Before these assessments, I don't know about that
how to communicate and interact with people in the health and social care areas.
Target Activities Action Duration People
involved
resources
Interpersonal
skills
Practice and
experience
Interact with
others in the
health and
social care.
5 days Friends and
seniors
practice
Time
management
Training Practice about
distribute the
time.
2 days Seniors Online
training
Listening
skills
Online
training
To listen
videos about
how to
7 days Online class
teachers
Online

communicate
effectively.
confidence Communicatio
n practice
To practice
communicate
effectively
5 days Friends and
collagenous
Books and
journals
Empathy skills Reading books Interact with
others in good
manners.
2 days Teacher Library books

REFERENCES
Books and Journals
Lucero, J., F.I.I.E.R. and FSASS, F., 2021. Studentssatisfaction on the supreme student
government services: basic for action plan.
Action, U.E., 2021. Student Pages-From Action Plan to Seven Generations.
Korbynn, M., Crossley, F. and Serrano, M.P., 2021. Stimulating University Student Engagement
in Climate Action: An Analysis for UBC’s Climate Action Plan 2030 (CAP 2030).
Schiff, M., 2018. Civic Action Plan Will Shift Focus Toward Student Preparedness. UWIRE Text,
pp.1-1.
Al Faruki, M.J., Haque, M.A. and Islam, M.M., 2019. Student-centered learning and current
practice in Bangladeshi college education. Journal of Education and Practice, 10(13),
pp.95-107.
Narisetty, N.N., Shen, J. and He, X., 2018. Skinny gibbs: A consistent and scalable gibbs sampler
for model selection. Journal of the American Statistical Association.
Yang, X., Ding, Y. and Palmer, P.R., 2021. An improved Fourier-series-based IGBT model by
mitigating the effect of Gibbs phenomenon at turn on. IEEE Transactions on Electron
Devices, 68(7), pp.3453-3459.
Cheng, S., Wojnarowska, Z. and Paluch, M., 2021. Correlation between configurational entropy,
excess entropy, and ion dynamics in imidazolium-based ionic liquids: test of the Adam–
Gibbs model. The Journal of Chemical Physics, 154(4), p.044502.
Chung, M., 2019. A Gibbs sampling algorithm that estimates the Q-matrix for the DINA
model. Journal of Mathematical Psychology, 93, p.102275.