Health Literacy and Effective Communication

This presentation discusses the importance of health literacy and effective communication in healthcare. It explains what health literacy is and the different components of the health literacy model. The presentation also highlights the benefits of effective communication and how it can improve health outcomes. It concludes by emphasizing the need for effective communication strategies that incorporate various skills.

Health Literacy and
Effective Communication
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Outline
• What is health literacy?
• Health literacy model
• What is effective
communication
• Benefits of effective
communication
• Conclusion

What is health literacy?
• Read, obtain, understand
and utilise necessary
healthcare information.
• Facilitates conducting
appropriate health
decisions needed for
treatment.
• Involves critical thinking,
numeracy, decision
making and oral skills.
• Poor literacy causes health
disparities.

Health literacy model
• Nutbeam’s model has 3
components- functional
health literacy, interactive
health literacy and critical
health literacy.
• Functional literacy- basic
reading and writing skills.
• Interactive literacy-
advanced literacy and
cognitive skills.
• Critical health literacy- more
advanced cognitive skills.

What is effective communication?
• Incorporated in different
parts of the existing
health literacy
framework.
• Enhances oral literacy.
• Influences health
literacy development.
• Involves an interaction.
• Improves health
outcomes and good
health literacy.

Benefits of effective communication
• Improves health of the
individuals and the
community.
• Allows the patients to
put forth their questions.
• Helps patients to gain
sound understanding of
medical terms.
• Reduces health
disparities.
• Reduces adverse health
outcomes.

Conclusion
• Low health literacy contributes to
communication gap.
• Poor socioeconomic background
reduces health literacy.
• Effective communication
strategies must be implemented.
• Combination of writing, reading,
speaking, listening skills, critical
analysis, communication, and
numeracy are needed.