1HEALTH PROMOTION AND POLICY Introduction The following paper will briefly expound upon the possibility of risk, impact and associated consequences concerning the usage of My Health Record (MHR) in Australia. This paper will also briefly shed light on a possible risk management plan for the purpose of mitigating the adverse consequences associated with the same. Discussion My Health Record MHR is the name given to a nationally accessible healthcare record where Australians have the convenience of entering personal data relevant to healthcare, such as doctor’s records, hospital information, medication records, referrals, immunization history, relevant insurance policies being used, and the presence of any adverse healthcare concerns or allergies, diagnostic reports, assessment results and living will documents after death. Additionally, individuals using MHR have the ability to modify restrictions on data accessibility as well as share the information with any healthcare professionals so as to save time during emergencies (Department of Health, 2020). Despite the seemingly convenient and simple nature of the MHR, this system has been criticized to be prone to security breaches as well as uncompliant to the needs of minors and those devoid of technical knowledge or internet resources (Mendelson, 2020). These have been expounded further as a part of the risk analysis assessment below: Risk Analysis Table 1: Risk Analysis of MHR RiskImpactLCRRisk Treatment Responsibility RiskofLossof554EstablishmentFederaland
2HEALTH PROMOTION AND POLICY Security Breaches – 4 confidentiality and information misuseof patientsand populations, lossoftrust andfinancial lossesfor healthcare organizations ofinformed- consentbased protocols, data encryption policies. State government, citizens, healthcare organizations Riskofdata confidentialit y for minors - 3 Lackof privacy for 14 to17year olds, increased risk of engagement inunsafe sexual behaviors, lossoftrust andfinancial lossesfor healthcare organizations 433Expandthe agefor individuals needed authorized representatives to 14 years Familiesand minors, healthcare organizations, federaland State government Riskof healthcare accessibility for indigenous, cultural diverse, remote populations or thiswith limited technological knowledge - 3 Inabilityfor diverse minority groupsand populations livingin remoteareas orlacking sufficient technical knowledgeor internet to use MHR,may contributeto healthcare disparities and inequities acrossthe healthcare system 433Provide internet resourcesand educational workshopsto teach vulnerable populations on MHR usage Healthcare organizations, federaland State government, vulnerable groupsliving inremote areas,are culturally diverseand posses inadequate health literacy.
3HEALTH PROMOTION AND POLICY Impact on Providers and Patients One of the biggest risks which MHR has been criticized to demonstrate is the possible threat of being accessed by unauthorized parties which can result in a risk to cyber-security. This can impact the psychological wellbeing of patients whose private information are likely to be misused resulting in a loss of trust on their providers (Teede et al., 2019). Additionally, minors below 18 years need to share their MHR details with a parent which is a hindrance to privacy if they wish to access private sexual health information. This in turn can impact sexual health of minors by increasing healthcare illiteracy and engagement in unsafe sexual behaviors (Walsh et al.,2018). TheMHR maynotbeaccessibleor understandablebypopulationswho are linguistically diverse, have limited technical knowledge or live in remote locations with limited internet. This can impact overall patient wellbeing by reducing health literacy resulting in rise of healthcare disparities and preventable illness cases across providers and organizations (Hemsley et al., 2016) (Table 1). Impact on Healthcare System Prevalence of risks to healthcare privacy are indicative of a healthcare system with poor security. Thus, such risks can impact negatively by resulting in a loss of trust by citizens on the overall healthcare system. This will pave the way for low patient influx and organizational losses (Perera et al., 2018). Additionally, healthcare inequities in terms of accessibility for patients with respect to their age, culture, knowledge or location are demonstrative of a discriminatory healthcare system and will result in increased reports of preventable disease presentations and social health disparities (Walsh et al., 2020) (Table 1).
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4HEALTH PROMOTION AND POLICY Universal healthcare The MHR does not endorse core universal healthcare principles of ensuring equitable healthcare for all individuals. However, considering that MHR information can be accessed and sharedacrosshealthcareproviders,MHRendorsescoreuniversalhealthcarepoliciesof preventing financial risks caused by re-assessments and maintaining consistent healthcare quality (World Health Organization, 2020) (Table 1). Risk Management Plan The following risk management plans are to be considered (Table 1): There is a need to establish stringent security measures where identifiable patient data must be encrypted and shared by research parties only upon the patient’s consent (Teede et al., 2019). The age for individuals to access MHR without an authorized representative can be increased to 14 years (Walsh et al., 2018). Internet resources and educational workshops must be established to educate minority populations on MHR usage (Hemsley et al., 2018) Conclusion MHR has been evidenced to be associated with a number of risks, of which the risk to breaches in security and misuse of information continue to be one of the most concerning issues. To conclude, risk management plans with regards to improved healthcare security must be in place for MHR.
5HEALTH PROMOTION AND POLICY References Department of Health. (2020). About My Health Record. Retrieved 20 March 2020, from https://www.healthdirect.gov.au/my-health-record. Hemsley, B., Georgiou, A., Carter, R., Hill, S., Higgins, I., van Vliet, P., & Balandin, S. (2016). Use of the My Health Record by people with communication disability in Australia: a reviewtoinformthedesignanddirectionoffutureresearch.HealthInformation Management Journal,45(3), 107-115. Hemsley, B., McCarthy, S., Adams, N., Georgiou, A., Hill, S., & Balandin, S. (2018). Legal, ethical, and rights issues in the adoption and use of the “My Health Record” by people with communication disability in Australia.Journal of Intellectual & Developmental Disability,43(4), 506-514. Mendelson, D. (2020). National Electronic Health Record Systems and Consent to Processing of Health Data in the European Union and Australia. InLegal Tech and the New Sharing Economy(pp. 83-99). Springer, Singapore. Perera, K. (2018, September). Perceptions and Experiences of General Practice Users About MyHealthRecord. InHealth Information Science: 7th International Conference, HIS 2018, Cairns, QLD, Australia, October 5–7, 2018, Proceedings(Vol. 11148, p. 3). Springer. Teede, H. J., Johnson, A., Buttery, J., Jones, C. A., Boyle, D. I., Jennings, G. L., & Shaw, T. (2019). Australian Health Research Alliance: national priorities in data‐driven health care improvement.The Medical journal of Australia,211(11), 494-497.
6HEALTH PROMOTION AND POLICY Walsh, L., Hemsley, B., Allan, M., Adams, N., Balandin, S., Georgiou, A., ... & Hill, S. (2017). The e-health literacy demands of Australia's My Health Record: a heuristic evaluation of usability.Perspectives in health information management,14(Fall). Walsh, L., Hill, S., Allan, M., Balandin, S., Georgiou, A., Higgins, I., ... & Hemsley, B. (2018). A content analysis of the consumer-facing online information about My Health Record: Implications for increasing knowledge and awareness to facilitate uptake and use.Health Information Management Journal,47(3), 106-115. World Health Organization. (2020). What is universal coverage?. Retrieved 20 March 2020, from https://www.who.int/health_financing/universal_coverage_definition/en/.