Maintaining Systems for Health, Safety, Welfare and Environmental Protection in the Workplace - NVQ Level 4 Diploma in Construction Site Supervision

This article covers the mandatory unit of NVQ Level 4 Diploma in Construction Site Supervision - Maintaining Systems for Health, Safety, Welfare and Environmental Protection in the Workplace. It explains various methods to encourage a culture of health and safety, identify opportunities for improvement, recommend improvements, and ways to check and maintain health, safety, welfare and environmental protection systems. It also covers ways to assess and recommend work methods for carrying out site operations in the workplace.

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Unit ref. D/504/8544 ***** MANDATORY UNIT ***** (QCF Level 4 )
1.2 Explain the various methods that can encourage a culture of health, safety, welfare and
consideration for the environment.
In context of cultural health, safety, welfare and consideration, there are different methods or
techniques used to influence the individual people.
 Communication- it is a great way to increase the safety aspects while building a positive
culture or environment. Basically, it hold weekly or monthly safety talks. Make a proper
policies and procedure that help to protect individual people.
 Training and development- healthcare employees demonstrate towards safety through
training. It embrace safety culture more readily because it can protect from dangerous
hazards and effect they can have maintain a proper workplace safety.
 An efficient reporting process- it is always provided the health rewards of workers who can
do their tasks with efficiently. Moreover, focused on the safety hazards or concerns. This will
help to improve safety culture and maintain when a person feel uncomfortable because of
health, safety and welfare aspect.
2.2 Explain how to identify opportunities that will improve health, safety and welfare for people on
site or for specific operations.
PROQUAL JAN 20 JW
Unit No 01 Maintaining Systems for Health, Safety, Welfare and Environmental
Protection in the Workplace

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Here are considered the different steps to find the great opportunity that will support to improve
health, safety and welfare for people.
 Inspect workplace- on regularly, it will check all tools, equipment and ensure that they are
well maintained & safe to use by individuals.
 Train employees- an efficient training is playing an important role, especially if there is a risk
for injury, health issues. So as it is needed to provide right instruction and safe work
procedure.
 Investigate accidents- even if any incident does not show a result in serious heath injury,
conduct a proper investigation to help and identify reason behind incidents.
 Maintain records- it is an important opportunity to keep maintain record of treatment,
inspections, incident investigation and training activities. a proper health and safety
information will keep handle critical situation or condition.
2.3 Describe the various methods to recommend improvements to health, safety and welfare
systems.
In context of health, safety and welfare system improvement, it has been recommends the better
strategic approaches that help to fulfil all kind of safety, health or welfare system.
 Encourage a culture of health, safety, welfare and environment awareness- this is one of the
best strategic approach that is always support for employees to encourage other team
members. in this way, it can be established a strong coordination, communication with each
other.
 Maintain accurate and statutory notice- it is also consider another recommended approach
which is influence to use a proper legal policies and procedures. Afterwards, It will support
to create healthy, safety environment and maintain welfare system.
3.2 Explain the various methods of ensuring that the workforce and visitors to the site or specific
operational area are inducted and give reasons why this is important.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
On the basis of evaluation, it must ensure that workforce, visitors to the site, specific operational
areas which are inducted. This can possible when minimise or manage risk, threat at the time of
operational activities. Usually, it should be considered the methods such as safety and protection
maintenance, encouraging the workforce towards operational tasks. These are important methods
that help to provide the right direction and achieve desirable goal or objective related health, safety
and workforce in proper manner. That’s why, it is very important at all.
3.4 Explain the various methods of ensuring that workers they are responsible for are competent
for the relative tasks and give reasons why this is important.
It must get help from competent person in regards of relative tasks, ensuring that workers they are
responsible for handling all health & safety regarding legislation. Basically, health & safety at work
regulation require an employee to appoint one or more workers. The responsible workers are helping
to implement or measure as they need to take a comply with legal requirements. It could help to
ensure that recognise risk in different activities. Furthermore, it also competence of individuals to
apply suitable rights and then measures to control or manage health related risks.
4.2 Describe ways of maintaining statutory notices and hazard warnings.
Here are considered the different process of maintaining statutory notice and hazard warning.
It should be required to implement statutory registered aspect that help to maintain all essential
records in the electronic format.
Statutory document should be used the application of legal discretion and also indicate as
proportionate approach in context of regulatory burden. Moreover, it provide the right direction,
advice and guidance to handle the hazard warning. If in case, it may arise a hazard warning where
workforce needs to be used an alert message among different health workers. In this way, it has been
maintained statutory notices & hazards warnings.
5.2 Explain the various methods of conducting and recording maintenance checks on health,
safety, welfare and environmental protection equipment and resources that meet the project,
organisational and statutory requirements.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
As per consideration of PUWER regulation-5, it has been conducting and recording maintenance the
environment protection equipment, resources. The primary duty of employees to check health, safety
and welfare systems. Sometimes, it take measure to manage or control risk for maintenance. On the
basis of health & safety at work act, it will use the legislation and maintain the protection of work
equipment so that it is safe, and work to be undertaken safely.
Another method is that when doing a regular checks all devices, equipment in the workplace.
Therefore, it is helping to maintain safety device around equipment’s like guards, safety cages,
warning signs and alarms.
6.2 Explain the various methods of implementing systems that meet organisational and statutory
requirements and which identifies hazards and reduces risks.
On the basis of methods, it has been implementing systems that meet organisational and statutory
requirements. Usually, it can be used the different process to identify hazards, reduce level of risks.
Identify the prevention and protective measures as needed and put them in place
It is always used the efficient tool and equipment to do their job and keep maintained the risks.
Train and instruct the people where they can ensure everyone to competent, carry out all essential
tasks.
Supervise to make sure that followed all procedures and policies.
6.3 Explain the various methods of implementing systems that meets organisational and statutory
requirements for reporting accidents and emergencies, and operates to prevent recurrence.
If in case, it may identify the accidents, emergencies and operates to prevent recurrence. So as it
should be followed the procedures for reporting emergencies such as dialling 911. This kind of
method will help to meet all kind of organisational needs. In context of statutory requirements, legal
authority will investigate the incident of accident and determine reason behind complex situation.
But this kind of process will manage and control by effective plan and practices. This is the best
method or technique to implement in the organisation while helping to prevent or protect at the time
of emergencies.
6.4 Give reasons for implementing an effective system to identify hazards, reduce risks and report
accidents.
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Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
An effective system is always utilising the organisations to minimise or eliminate certain kind of
hazards, risks and report accidents. On the basis of effective system, it will identify the hazards,
reduce risk and report incidents as following:-
 Recognise and control hazards in workplace
 Create an awareness among workforce- use it is a training tool or platform
 Setup some risk management standards, norms. It can easily acceptable safe practices and
legal needs.
7.2 Explain the methods of checking health, safety, welfare and environmental protection systems.
Here are considered the different methods of checking health, safety, welfare & environmental
protection systems.
On regular basis, It will check all health & safety equipment’s before it operates and use in the
workplace.
Implementing suitable health & safety policies in the workplace so that it may support the workforce
to follow all safety related procedures.
Encouraging the employees to create positive and safe environment by establishing a strong
coordination with other people.
7.3 Explain the methods of ensuring that health, safety, welfare and environmental protection
complies with organisational and statutory requirements.
Conduct an investigation on the health, safety, welfare and environmental protection and then
afterwards, it will be implementing legal protection laws. This will help to ensure that maintain,
control environment regarding health, safety, welfare. In the workplace, there are more
responsibilities of organisation to follow all essential legal complies and influence workforce to
follow health & safety related prevention aspect.
8.2 Explain the methods of identifying and reporting special site conditions that do not meet
organisational and statutory requirements.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Identifying and reporting the supervisor in regards of incident
Implement a proper legal policy to control complex situation immediately.
Reporting the specific site condition people who will remind the workforce to identify cause and
possible corrective action. Therefore, it can easily eliminate or remove dangerous incidents.
Unit ref. K/504/8546 ***** MANDATORY UNIT ***** (QCF Level 4)
1.3 Explain different methods of identifying project data.
There are four key methods of identifying project data or information.
 Team meetings- it is one of the important technique to consult with supervisor and
discuss about current project information.
 Template- it another important reliable method for project information management,
gathering and providing information of project.
 Special discussion- this method is support to keep record data on the project and
identify information of project through interviewing process.
1.4 Explain the different ways of assessing project data for identifying work methods.
Here are identified the different approaches to assess project data or information-
 Communicate work method to other colleagues or staff member.
 Accessing the documentation and identify relevant project data.
 By using evidence, it can be reviewed the finding with project team members
1.5 Explain the factors that influence or define work methods.
PROQUAL JAN 20 JW
Unit No 02 Assessing and Recommending Work Methods for Carrying Out Site
Operations in the Workplace

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
In context of work methods, there are different factor include both internal as well as external
manner. it including employee skills, Abilities, resource availability and social economic or
cultural prospects. These are considered the different factors which plays important role to
influence type of work technique in the organisation.
2.2 Describe ways of obtaining additional information for project data from a variety of relevant
sources.
On the basis of evaluation, it has been identified the different relevant sources to obtain additional
information regarding project in the organisation. The most commonly used sources such as
Questionnaires, survey, observations, documents and records. Different employees are already these
relevant sources to find the accurate information and then generate accurate result or outcome.
2.3 Give possible reasons why project data may be insufficient.
There are various possible reasons why project data or information may be insufficient-
 Lack of resource planning
 Lack of project visibility
 Communication gaps
 Unclear goal or objective
 Unrealistic approach
3.2 Describe typical criteria that determine work methods for routine types of projects.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
It should be considered the typical criteria that help to identify work methods for project routine
activities.
 The value of project
 An essential resources are required to deliver project
 It is related to risk or threat regarding the project so it can accessed against portfolio
 Profit margin for project.
3.3 Explain different ways of evaluating work methods against a range of technical criteria and
relevant project criteria.
Here are explained the different ways of evaluating work methods against a wide range of technical
criteria and relevant project.
 Goal-based approach
 Process based approach
 Outcome based approach
On the basis of three methods, it can be focused on the particular technical approach to enhance the
entire project improvement.4.2 Explain different ways of selecting appropriate work methods on relevant projects.
Work methods are defined the physical actions which employed to perform various tasks. The most
important work method is related to evaluation and modification, NPV method. These are providing
the right direction of team members and help to prevent any discomfort & injury. In some situation,
work methods are applied in project but it may be represented in the form of organisational
practices.
4.3 Explain different ways that work methods can be recommended to decision makers.
As per analysis, The NPV work method is applied in the project which means that evaluate the
actual uses of opportunity cost of capital. In this way, it help to find accurate outcome on the basis of
particular value within expected revenues. That’s why, NPV method is one of the best approach and
recommend in project decision making.
4.4 Outline the different communication methods that could be used to recommend work methods.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Basically, it should be considered the different communications method that could be used in the
work approach.
 Formal written email – this method is the best option to share project related information or
data among team members.
 Video conferencing- this method is basically used to interact with client and provide the full
detailed about current project.
5.2 Explain different ways of analysing selected work methods for activity content.
By using evaluation and measurement method, it has been analysed the method to identify the
relevant data or information of project. Basically, it is focused on the work activities to divided
information or data accordingly. Sometimes, it is also calculated the actual need of data or
information in project. Furthermore, it is likely to turn into greatest profit rate.
5.3 Explain ways of accurately quantifying selected work methods.
On the basis of net present value, it is always supporting to calculate the value in context of project
development. Initially, it would be applied the physical action and then perform relevant tasks.
Afterwards, I will be modifying the work method to measure generated result or outcome. In some
situation, quantifying the selected NPV work method to find accurate information or data.
5.4 Describe the implications of inaccurately analysing and quantifying selected work methods.
The implication of work methods such as NPV, evaluation and measurement. these are basically
maintained the flow of data or information. But at some point, it is also calculating the expected
result or outcome. At the time of decision making, it will use the net present value and decide
whether the project succeed or not. This is the best way to understand the actual requirement of
project.
On the other hand, Evaluation and measurement work method is related to identify the positive
aspect of project and then divided into better result or outcome.
6.2 Explain different ways that can ensure method statements have been sufficiently prepared.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
On the basis of work method, it has been justified that NPV method become consider as sufficient
approach in project success. It has become easier for calculating and estimated the profitable rate.
Moreover, it also ensured that method help to generate accurate result or outcome. Further, it is also
maintained the flow of information or data at the time of task execution.
6.3 Explain the implications, factors and processes of approving method statements prior to
commencing work.
Before commencing work, it is very important for employees to approve method statement because
it help to explain all essential agreement, contract and principles related to the project. The most
important factor is related to the safety aspect and control risk at the project execution. That’s why,
it is an essential aspect to approve method and include values factors. Afterwards, it will further
move towards project processes in step by step manner.
Unit ref. M/504/8547 ***** MANDATORY UNIT ***** (QCF Level 4)
1.2 Explain different possible ways of organising work activities that can make the best use of
resources.
PROQUAL JAN 20 JW
Unit No 03 Planning Activities and Resources to Meet Work Requirements in
the Workplace

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Here are explained the possible organising work activities as following-
 Identify specific project tasks
 Prioritize and sequence tasks
 Setup realistic time intervals
Moreover, it is also considered the different relevant resources such as workforce, Equipment’s,
financial tool or platform.
1.3 Give reasons why work activities need to be organised to make the best use of resources.
The work activities are required to be organised in the proper manner. This is why because of the
management of data flow at the time of execution. So as, it is important to use online database
system and keep record all essential project related information in proper manner.
1.4 Explain the effects on work programmes and schedules if resources are not effectively
organised.
If resources are not properly organised at the time work schedule and program, it is directly effecting on the
overall performance of meeting. Each and every team members are not properly establishing a collaboration
with each other. Sometimes, it may arise issues related budgets estimation and failure in project success.
2.2 Explain the different ways of evaluating alternative resources, methods and systems to meet
work programmes, operations and schedules.
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Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Evaluating the alternative resources which means that consider work flow method to organise schedule
program or event effectively. Team leader can assign individual tasks of team members regarding operational
activities. Moreover, It also setup a specific deadline to maintain accuracy before identifying whether or not it
is appropriate resources for project execution.
2.3 Explain the different methods of evaluating information in order to select best solutions to meet
work programmes, operations and schedules.
Evaluating the information through interviews, observation, surveys, analysis of administrative data and then
focused on group’s discussion. Afterwards, it will be selecting the best solution to meet work programmes,
operations and schedules. Data collection used in the evaluation of project tasks execution and then used
right information at the time of meeting.
3.2 Explain methods of selecting potential sources for clarification and advice for a range of work
programmes.
Ensuring the adequate and time approach methods are selecting as potential sources for clarification. This is
always support for program organiser to handle large amount of data or information. Sometimes, It suggested
that assign a particular tasks of each members during work program.
3.3 Outline the types of information that could be gained from various information sources.
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Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
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NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Basically, it should be used the different sources that is always support to gain accurate information or data. it
including books, newspapers, library catalog, databases, magazine and so on. These are considered the
relevant resources which provide the accurate data or information in proper manner.
3.4 Explain the different methods of and reasons for obtaining clarification and advice when the
resources needed are not available.
By using an effective communication, it can possible to obtain a clarification and advice when all resources
are not appropriate for meeting session. At that time, it will be required to interact or communicate with other
people regarding resource management at the time of work program or event.
4.2 Explain how to identify resources and related information against project or operational data
requirements.
Here are following the different steps to identify resources and related information but it is completely against
project, operational data requirements.
 Make an effective plan in advance
 Confirm the resources and data availability
 Remember book equipment’s
 Check skills and knowledge
4.3 Describe ways in which external factors can affect a programme, operation or schedule.
These are consider the different factors that affect a work program, operation and schedule.
 Physical location
 Government policies and procedures
 Natural and man-made disaster
 Supply chain defects
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Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
4.4 Explain the different methods of analysing work activities against project data, resources,
related information and external factors.
As per analysing the work activities through strategic plan approach, resource assessment. These are most
commonly used at the time of project execution. But it may be performed against data, resources and
external factors due to the poor performance management.
4.5 Describe the effects external factors can have on programmes and schedules.
External factors such as location, equipment’s are effects on the program and schedules in project
management because it can influence an organisation’s performance. Therefore, it is difficult to do some
comparison in project outcome or result. It may be varied at the time of work programmes.
4.6 Explain the different methods of analysing work activities against resources and related
information.
There are different methods of analysing work activities-
 Observation method
 Daily analysis
 Technical conference
 Performance checklist
5.3 Explain different methods of updating existing programmes and schedules.
PERT and CPM are two methods that help to manage, control and update existing programmes & schedules
in the project activities.
PERT is basically used to manage uncertain condition and CPR is also used as project management only
certain time.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
5.4 Describe the possible effects on the project if programmes and schedules are not updated when
factors change.
The possible effects on the project:-
 Estimation task duration
 Assigning resources
 Managing change and unknown criteria
 Estimating large projects.
5.5 Describe the ways and means of suggesting updates to existing programmes and schedules to
decision makers.
In context of decision, it has been suggested to use strategic decision plan approach which means that
maintain and control the schedule project plan in proper manner.
6.4 Describe the different systems that could be available for monitoring work programmes and
schedules.
Project monitoring methods such as project records, survey, focus group discussion etc. these are considered
the important aspect to monitor or track the current work programmes and schedules.
6.5 Describe different methods of implementing systems for monitoring and recording works
against programmes and schedules.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Work break down structure is the most commonly used method for monitoring and keep maintain or record
work against programmes, schedules.
6.6 Give reasons why it is necessary to monitor and record the results of works against
programmes and schedules.
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Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Reasons-
 To update all essential resources
 To complete project tasks within deadline
 To success the record and generate result or outcome.
6.7 Explain the possible methods of reviewing recorded results of works against programmes and
schedules to improve future production and planning.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Possible methods-
 Planning – decide whether what kind of activities are evaluated and measure.
 Monitoring- collecting and reviewing recorded results of works
 Evaluating- analysis of data or information to improve future production and planning.
Unit ref. T/504/8548 ***** MANDATORY UNIT ***** (QCF Level 4)
1.2 Describe different ways of procuring and assembling relevant information.
Here are consider the different ways of procuring and assembling relevant information as following:-
 Need recognition
 Solicitation process
 Evaluation and contract
 Record keeping
1.3 Explain possible methods that can establish whether information is sufficiently clear to
coordinate work control.
Filtering and managing the information by using resource management method. This can help to organise,
manage data in sufficient manner. Sometimes, it is also helping to develop a coordination to exchange work
detailed in proper manner.
2.3 Explain ways of agreeing and communicating work programmes or operations, methods and
attendance details with those doing the work.
PROQUAL JAN 20 JW
Unit No 04 Co-ordinating and Organising the Control of Work in the
Workplace

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Different ways to handle the work programmes, operations, methods and attendance details: -
New working patterns
Managing revolution
Flexible working
Changing cultures.
2.4 Describe ways of integrating construction or other working methods using programmes or
operational plans that include methods and attendance.
Integrated project delivery is based on the approach in which establish a coordination with people, systems,
business structures and practices into operational plan. It will help to handle critical management.
3.2 Explain the ways, factors and methods of planning and obtaining suitable resources and
attendance to ensure project or operational timescales and requirements are met.
 Project estimation
 Assigning task on the basis of ability and real capacity
 Managing and approaching team resources
 Defining team goal or objective
3.3 Describe the outcomes on projects or operations if sufficient resources are not procured on time
or are unsuitable.
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Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
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NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
It should be generated in-correct output and represent as lack of accuracy. If in case, sufficient resources are
used on right time.
4.3 Explain different methods of organising and controlling typical resources.
 Plan to plan
 Take a systematic approach
 By using modern technology
 Use resources management software
4.4 Explain how sites or work areas should be effectively controlled and organised to maintain and
enhance site or operational safety and tidiness.
By consideration of safety measurement, this will help to keep manage and control the operational tasks. so
as it may reduce level of risk or threat.
4.5 Describe the factors and issues that must be taken into account to ensure sites or operational
areas are safe and tidy for workers and other people.
 To clean the site location and manage drainage if necessary.
 Clear up spillages promptly
 Keep maintain internal areas and clean premises.
4.6 Give reasons why project and organisational image is important and describe the possible
effects of negative images on the company, project or operation.
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Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
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NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Because negative image is not only affect the company reputation but it is also reducing the performance
operational tasks. sometimes, it also reduced the level of task execution.
5.2 Describe how to organise work activities that take into account relevant internal and external
factors and influences.
By using PERT, it should be maintained and organised the work activities. it also supporting to influence
external and internal factors.
5.3 Outline the measures that need to be taken into account to deal with internal and external
factors and influences and explain the outcomes and implications if this is not undertaken
effectively.
It can be Measured the value, performance and demand, accuracy which need to be taken into account and
deal with factor or influence implication of result, outcome.
Unit ref. A/504/8549 ***** MANDATORY UNIT ***** (QCF Level 4)
PROQUAL JAN 20 JW
Unit No 05 Controlling Work Progress Against Agreed Programmes in the
Workplace

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
1.2 Describe the ways and methods of implementing systems that monitor and record progress of
works against agreed programmes.
Planning and recording method will support to keep record, monitor progress of works against agreed
programmes.
1.3 Explain why systems to monitor and record work progress are needed.
Reason-
 To keep update the new work
 To secure and protect information
 To maintain overall data flow performance and efficiency
2.2 Explain different ways of identifying deviations from planned work progress.
 Earned Value Methods
 variance analysis
 reverse analysis
2.3 Describe how to identify deviations that may occur and could disrupt work programmes and
schedules.
Deviation can be occurred when organisation is adapted to the specific need or requirement for work
programmes. This will help to fulfil all essential demand related resources, flow, and information and
performance indicators.
3.3 Describe possible methods of investigating deviations from planned work progress.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Possible methods of investigating deviations from planned work progress are, technical monitoring, functional
and business process. Good management of deviation is a method which is adapted by organisation in terms
of issues such as, resources, activities, gather relevant information and key performance indicators to
evaluate performance of work done.
3.4 Explain how and why appropriate corrective actions need to be agreed.
It is important to agree appropriate corrective actions because it helps in solving a particular problem and
better steps can be taken. Corrective actions benefits in adds transparency and boost confidence of teams.
Corrective action helps in capturing experience and better plans can be made for future events and
development.
3.5 Explain how to implement appropriate corrective actions for deviations from planned progress.
To implement appropriate corrective actions for deviations from planned progress are, understand system
requirements, plan the process, develop and document, conduct training, implement plans, test the system
and last step is to adjust and improve. These are some steps which are implemented for corrective actions.
4.3 Explain possible options, and how to identify them, most likely to minimise increases in cost
and time, and help work progress for typical projects.
To minimise increase in cost and time, and help work progress for typical projects is to educate project team
so that they can identify scope creep, implement a change management process and make sure that project
allows for extra work. This helps in minimising increase in cost and time.
4.4 Explain different methods and factors of recommending identified options to people
responsible.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Different method and factors of recommending identified options to people responsible are, information
inputs, personal habits, attitudes about risk and uncertainty, social and cultural influences. Relevant
information should be gathered, identify alternative options which is suitable, choose best option out of
alternative, take action and review decision.
5.3 Give reasons for, and explain how to keep responsible people regularly informed about work
progress, changes to the operational programme and resource needs.
To keep responsible people regularly informed about work progress, implement system to monitor and record
the progress of work, identify deviations from planned progress, gather information, recommend options,
inform responsible people. Record of information on progress, changes to programmes, schedules and
resources.
5.4 Describe the methods of and reasons for recommending decisions and actions that need to be
taken to the people responsible to maintain planned progress.
Methods of and reasons for recommending decisions and actions are, to identify and communicate
information on progress, schedule and resource needs to people responsible. Make recommendations on
decisions and actions should be taken, give reasons for and explain work should be done. Performance
evaluation method should be evaluated so that better plans can be made.
6.3 Explain different methods and purposes of collecting, collating and analysing feedback on
work progress against agreed programmes.
Methods of collecting, collating and analysing feedback on work progress are, effective gross income,
economic feasibility, evaluation of risk, book to market ratio. Purpose of collecting feedback is to improve
weak points and better plans can be made so that work can be done effectively.
6.4 Describe how to identify possible improvements from the feedback received.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
To identify possible improvements from feedback received are, to evaluate performance and determine what
is mentioned in feedback, this helps in identifying mistakes. Listen to the message carefully, do not defend or
argue, accept praise, focus on what is being said and what steps can be taken to improve performance.
6.5 Explain different ways of recommending identified improvements to the people responsible.
Different ways of recommending identified improvements to responsible people are, be flexible, make use of
feedback which is given, hold walking meetings, encourage relationships among workers, organise some
activities which help in improving performance, focus on accomplishing goals and objectives.
Unit ref. M/504/8550 ***** MANDATORY UNIT ***** (QCF Level 4)
1.2 Describe the types, formats and methods of producing requests for plant, equipment or
machinery that will meet the needs of projects.
Different types, formats and methods of producing request for plant, equipment and machinery are, control
i.e., charging and order, allocation and delivery, pickup and return, damage material, maintenance, utilisation
of equipment, asset finance. These are some ways of producing request for plant, equipment or machinery
which will meet needs of project.
2.4 Explain the ways and methods of ensuring that plant, equipment or machinery meets
operational and statutory requirements prior to use.
PROQUAL JAN 20 JW
Unit No 06 Allocating and Monitoring the Use of Plant, Equipment or
Machinery in the Workplace

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
To ensure that plant, equipment or machinery meets operational and statutory requirements prior to use are,
to provide personal protection, use appropriate warning signs. Before using machines and equipment’s it
must be tested by employees so that if there is mistake it can be identified.
2.5 Explain the factors that determine the allocation of plant, equipment or machinery for suitable
operations.
Factors that determine allocation of plant, equipment or machinery are, policies of management, location of
the plant, nature of the equipment, nature of manufacturing process, repairs and maintenance of equipment
and machines, past performance should be determined, economical aspects, service support, size of
equipment.
2.6 Describe the different ways and formats for recording checks on the suitability of plant,
equipment or machinery.
Ways and formats for recording checks on the suitability of plant, equipment or machinery are, the nature of
hazards and risk which is associated with the plant, the need for and correct use and some measures to
control, operation of plant and procedures for safe use of plant.
3.2 Explain different ways of identifying hazards and assessing risks from plant, equipment or
machinery operations.
Different ways to identify hazards are, speak with employees, observe the task carried out by employees so
that there will be no risk, check accidents and before using equipment read instructions carefully for tools so
that accident may not occur. These are some ways to identify hazards and risk assessment.
3.3 Describe methods of implementing measures that protect all people and the environment
affected by on-site plant, equipment or machinery operations.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Methods of implementing measures that protect all people and the environment are, provide training before
tool use, implement practices for safe sites visits, every worker should wear protective equipment, assess
each site to identify and minimise dangers. These are some ways of implementing measures that protect all
people.
3.4 Outline who may be affected by plant, equipment or machinery operations relevant to typical
projects.
Labour, employees, government, external customers, suppliers, contractors and subcontractors, top
management, project team members, managers, internal customers, peers and resource manager. These are
the people who may be affected by plant, equipment or machinery operations relevant to typical projects.
There are many people who are affected by plant and equipment.
4.2 Describe the types and ways of keeping records of plant, equipment or machinery operations.
Types and ways of keeping records of plant, equipment or machinery operations are, record should be
corrective, preventive, condition based, predictive and predetermined. To maintain records, create a vehicle
maintenance folder and put it with other papers. It is important to keep records of plant and machinery so that
there will be no confusion.
4.3 Give reasons for the need to keep records on plant, equipment or machinery use
It is important to maintain records of plant, equipment and machinery because it helps in minimising risk of
unscheduled downtime and optimum working condition. When all the information is properly recorded then
there will be no confusion and it helps in achieving goals and objectives.
5.3 Explain the factors that determine when plant, equipment or machinery is unsuitable for
intended operations and how to identify unsuitability.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Factors that determine when plant, equipment and machinery is unsuitable for intended operations are,
energy (electrical, magnetic), heat or cold, noise, vibration, moving parts such as, puncturing, crushing,
cutting, severing. These are some factors which should be determined so that there will be less chances of
accidents.
5.4 Describe methods and processes that can identify alternative plant, equipment or machinery for
specific operations.
Process that can identify alternative plant, equipment or machinery for specific operations are, develop a
master equipment list identifying the equipment which is required in organisation. Next step is to list
equipment according to the importance. Assign equipment into logical groupings, analyse equipment failure
modes and effects.
5.5 Describe the ways of recommending alternative plant, equipment or machinery to decision
makers/people responsible.
Ways of alternative plant, equipment or machinery to decision makers/ people responsible are, clarify
decision context, define objectives and evaluation criteria, develop alternatives, estimate consequences,
implementation and monitor performance so that it can be determine that whether plans are properly
implemented or not.
6.2 Explain the formats, methods and timescales of issuing instructions and guidance to plant,
equipment or machinery operators, and other directly involved.
Plant or equipment should be use safely because if it is not used properly then accidents may occur.
Instructions should be given by trainer so that employees did not get injured. Before performing a user safety
check must be done to avoid injuries and accidents.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
7.3 Explain the methods and organisational procedures of checking and confirming abilities and
authorisation of plant, equipment or machinery operators.
Procedure of checking and confirming abilities and authorisation of plant, equipment or machinery operators
are, project initiation, test plan, sample selection and plant audit, quality document, testing and evaluation,
mark review, mark authorisation, follow up inspection and certification maintenance. This is the procedure
which is used for checking and confirming abilities and authorisation of plant or equipment.
7.4 Give reasons why plant, equipment or machinery operations should be monitored and describe
effective methods on how this can be done.
Plant, equipment or machinery operations should be monitored so that injuries or accidents may not occur.
Moving machine is harmful and it can cause injury so to avoid this machines should be properly checked and
monitored. Effective methods for monitoring are, temperature monitoring, ultrasound testing, vibration
monitoring etc.
8.3 Explain different ways of ensuring, and why it is important, that plant, equipment or machinery
is stored, serviced and maintained in accordance with operational and statutory requirements.
Ways of ensuring that machinery, plant or equipment is stored, serviced and maintained are, plan any work to
minimise risk identified, use appropriate warning signs, maintain and check machine or equipment regularly,
provide appropriate training and follow guidelines. It is important to ensure that equipment used is safe
because if machines are not fit properly then accident may occur.
9.3 Describe the methods and techniques for informing decision makers/people responsible when
plant, equipment or machinery is no longer required.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Methods for informing decision makers that plant or machinery is not required are, inform them by conducting
a meeting and discuss, tell them reasons why machine is not required. Mail can be send to people
responsible/ decision makers.
9.4 Explain why decision makers/people responsible need to be informed that plant, equipment or
machinery is no longer required.
It is important to inform decision makers/ people responsible that plant, equipment or machinery is no longer
required because they can take better decisions which help in accomplishing goals and objectives. They can
implement new machine if required and find different ways to work efficiently and focus on achieving targets.
Unit ref. M/503/2915 ***** MANDATORY UNIT ***** (QCF Level 5)
1.3 Explain the methods and techniques used and personal attributes required to encourage and
maintain working relationships that promote goodwill and trust with relevant people.
Methods and techniques used to encourage and maintain working relationships are, open and honest
communication, active listening, respect each other, be positive, show appreciation, be clear about needs,
support other team members, know company guidelines, work efficiently.
1.4 Explain the principles of equality and diversity and how to apply them when working and
communicating with others.
PROQUAL JAN 20 JW
Unit No 07 Developing and Maintaining Good Occupational Working
Relationships in the Workplace

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Principle of equality and diversity means to give equal opportunities and rights to every employee so that they
can work efficiently and it help in achieving goals and objectives. To apply these principles, create a culture of
fairness and equality, be aware of indirect discrimination, diversity and equality in recruitment process,
identify and prevent people from bias.
2.2 Explain the different methods and techniques used to inform relevant people about work
activities.
Different methods and techniques used to inform relevant people about work activities are, to call people,
email them, text message can be done, a proper communication structure should be made, give some power
to employees. In an organisation there should be proper communication and structure must be made to avoid
confusion or misunderstanding.
2.3 Explain the effects of not informing relevant people with the expected level of urgency.
Effect of not informing people with the expected level of urgency are, work will not be completed on time and
there will be misunderstanding among employees. When proper steps are not taken at the time of urgency
then goals and objectives of organisation are not accomplished.
2.4 Explain the different types of work activity related information and to what level of detail the
following people would expect to receive:
– colleagues
– employers
– customers
– contractors
– suppliers of products and services
– other people affected by the work/project.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
- Colleagues share details about work to be done.
- Employers give instructions to workers for how to complete work
- Customers will gather relevant details about product.
- Contractors will receive information about product such as, how to make and other activities.
- Suppliers of products and services will receive details about how much material is required for
making products.
- Other people will get all details about project like, price, raw material used.
3.2 Explain the techniques of encouraging questions and/or requests for clarification and
comments.
Techniques of encouraging questions or request for clarification are, closed questions, open questions,
leading questions, funnel questions, recall and process, probing and rhetorical questions. These techniques
are important because it helps in clarifying questions and issues can be solved.
3.3 Explain the different ways of offering advice and help to different people about work activities,
in relation to:
– progress
– results
– achievements
– occupational problems
– occupational opportunities
– health and safety requirements
– co-ordinated work.
- For progress be respectful and use personal experience.
- To improve result work efficiently and focus on accomplishing goals and objectives.
- To achieve targets people should give their best and work as a team.
- Employees should face problems and try to find solution.
- People should grab opportunities because it helps in growth of company.
- In an organisation employees want healthy and safe environment to work efficiently.
- All members must work as a team to achieve targets.
4.2 Explain the methods of clarifying alternative proposals with relevant people.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Methods of clarifying alternative proposals with relevant people are, to discuss with them about alternative
option and tell benefits of implementing new proposal. It is important to make some changes in proposal so
that better products can be made and customers can be attracted.
4.3 Explain the methods of suggesting alternative proposals.
Methods of suggesting alternative proposals are, pre -project planning, project development, implementation
and completion of project. To suggest alternative proposal, notice should be given, reasons for making
changes, conduct meeting with relevant people to discuss issues and try to solve problems. In an
organisation, meeting is being conducted to discuss all issues.
5.2 Explain the methods and techniques used to resolve differences of opinion in ways which
minimise offence and maintain goodwill, trust and respect.
To resolve differences of opinions there are some techniques which can be applied are, understand conflict,
listen to parties involve in conflict. Gather the group to collect relevant information, be impartial while taking
decisions, promote teamwork, do not postpone resolution. Compromising and collaborating is also a method
which can be used for conflict resolution.
Unit ref. D/600/7518 ***** MANDATORY UNIT ***** (QCF Level 3)
1.3 Explain possible methods and procedures for supervising storage area and facilities for material
supplies to be effective for the project.
PROQUAL JAN 20 JW
Unit No 08 Maintaining Supplies of Materials to Meet Project Requirements in
the Workplace

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Procedure for supervising storage area and facilities are, have a designated place for different kind of tools,
wash and dry properly before storing. Facilities for material suppliers are, provide safety tools to them so that
there will be less chances of accident or injury.
1.4 Describe how to minimise material and component handling, movement and wastage.
To minimise material and component handling and wastage, use a reusable bottle, grocery bags, purchase
wisely and recycle wastage material. All the companies should use reusable products to minimise wastage
and material can be used efficiently. Avoid single use food and drink containers so that wastage can be
avoided.
2.2 Describe different methods and techniques for calculating and keeping accurate records of
deliveries and stock position.
Different methods and techniques for calculating and keeping accurate records of deliveries and stock
position are, just in time (JIT), re-order lead time, economic order quantity (EOQ). To keep stock records
accurate, make sure that warehouse is organised, make policies and procedures.
2.3 Give reasons why accurate records of deliveries, calculations and stock position should be
made and the implications if this is not done.
Accurate records of deliveries, calculations and stock position should be made because inventory calculations
help in identifying what type of raw material is available and which material is not available in stock and order
must be given so that products can be manufactured properly.
3.2 Describe different possible ways of identifying problems with supplies.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Different possible ways of identifying problems with suppliers are, check certifications, carefully review
product information, assess risk related to weather, finding reputable service, gauge financial stability. Check
supplies commitment to customer service, get lead time and delivery statistics. Analyse risk, evaluate data,
legal risk, organisation risk. These are some ways of identifying problems with suppliers.
3.3 Explain methods and techniques of discussing material supply problems with suppliers.
Methods and techniques of discussing material supply problems with suppliers are, get everything in writing,
escalate in a timely manner, ask suppliers that what is the problem, they want to raise price of raw material.
Managers should discuss material supply problems with suppliers so that production can be done properly.
3.4 Describe ways of passing on information about supply problems to decision makers.
Ways of passing information about supply problems are, to identify problem, discuss it with other
members by meeting and take quick decision. Mail can be done to relevant people about supply
problems. Gather relevant details and discuss with decision makers so that good decisions can be
taken.
4.2 Explain and give examples of how to calculate stock turnover for a project.
Stock turnover = total cost of goods sold / Average inventory
For example, total cost of goods sold is £40,000 and average inventory is £20,000.
Stock turnover ratio = 40,000/20,000
Stock turnover ratio = 2
Stock turnover ratio helps in determining how soon enterprise sell its products and replace inventories.
4.3 Describe how to check organisational stock records in order to calculate replacement stock.
To check organisational stock record, there are some techniques which can be applied like, use FIFO
approach, identify low turn stock, audit your stock, use cloud based inventory management software
so that it can be identify that how much material is available.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
5.2 Explain possible ways and means of identifying opportunities for improving the use of stock
and stock turnover.
Ways for improving use of stock and stock turnover are, proper forecasting should be done, effective
marketing must be done so that sales can be increased and more use of stock. Encourage sale of old
stock so that new material can be purchased. Smart pricing strategy should be applied, efficient
restocking.
5.3 Describe methods and techniques to recommend improvements to decision makers.
Methods and techniques to recommend improvements to decision makers are, learn from experience,
entertain doubt so that good decision can be taken, identify alternate options and choose best out of
it. Understand the context of decision and determine problem properly so that there will be no issue.
Unit ref. Y/600/7520 ***** MANDATORY ***** (QCF Level 3)
1.2 Describe different methods, factors to be considered and techniques for implementing
organisational communication systems for typical projects.
Different methods for organisational communication system for typical projects are, verbal, non-
verbal, writing, visual, listening and social media tools can be used for communicating. For typical
projects it is important that there must be good communication among people. Communication
should be done by emails, messages, calls etc. so that project can be completed on time.
2.2 Explain methods that can maintain communication between interested people and organisations
on typical projects.
PROQUAL JAN 20 JW
Unit No 09 Implementing Communication Systems for Construction Projects in
the Workplace

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Methods that can maintain communication between interested people and organisations on typical
projects are, verbal, non- verbal communication, social networking sites. There should be proper
communication between people so that work can be done properly and project will be completed on
time.
2.3 Describe the various methods of reporting, recording and retrieving various forms of
information methods for typical projects.
Various methods of reporting, recording and retrieving various forms of information are, problem
oriented, computerized documentation, focus charting, source oriented charting. Information can be
collected by using observation, interviews, questionnaires and record it so that work can be done
properly and there will be no issue.
2.4 Give reasons why methods of communication between interested people and organisations
needs to be maintained.
There should be effective communication between interested people so that project can be
completed on time and there should be no issue while doing work. Effective communication helps in
building and maintaining good relationship among people. It facilitates innovation and builds
effective team so that work can be completed within time period.
3.2 Describe different methods for monitoring organisational communication systems for
effectiveness.
Different methods for monitoring organisational communication system are, employee surveys,
email open rates, intranet analytics and focus groups. These are ways by which communication
system can be monitored. It is important to use these methods so that reason for not achieving goals
can be determined.
4.3 Explain procedures and techniques used to monitor communication systems that can identify
breakdowns in communication.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Procedure used to monitor communication system that help in identifying breakdown in
communication are, focus on unity, win people, be patient, make proper structure for communication
to avoid conflict or misunderstanding. Be direct and concise while communicating, send important
messages to employees to avoid confusion.
4.4 Explain how to take corrective actions where typical project communication systems have
broken down.
Corrective action are, defining problem due to which there is issue while communicating, define the
scope of problem, take actions so that communication can be done properly and project can be
completed on time. Identify root cause, plan a corrective action, implement corrective action.
4.5 Describe typical causes of communication breakdowns and ways to prevent re- occurrence.
Typical causes of communication breakdowns are, not having a communication plan, a hierarchical
organisation, line of communication with the management, sending irrelevant information. There is
no platform for workplace communication, incorrect ways of communication. Be direct and concise
while communication so that interaction can be done properly.
5.2 Explain possible methods and techniques to collect feedback on communication systems.
Methods to collect feedback on communication system are, informal feedback, formal feedback,
formative, summative, constructive, peer’s feedback. Surveys can be done to collect feedback and it
helps in identifying that plan is implemented properly or not. With the help of email also feedback
can be collected.
5.3 Describe how to use feedback to identify ways to improve communication.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Feedback can be used to identify ways to improve communication are, listen to message carefully
and make changes accordingly so that work can be completed properly. Do not defend or argue,
focus on what is being said and make improvements to receive good feedback.
Unit ref. D/600/7521 ***** MANDATORY UNIT ***** (QCF Level 3)
1.2 Explain methods and techniques of providing clear and accurate information on dimensional
controls.
Methods and techniques of providing clear and accurate information on dimensional control are, to
do survey, published literature sources, mail. Face to face discussion, observations, documents and
records. Experiments can be done to get clear and accurate information. Survey help in collecting
relevant information and better plans can be made for achieving targets.
1.3 Describe how to ensure that dimensional information is sufficient.
To ensure that dimensional information is sufficient there are some points which should be monitor
like, ensure workforce is provided with sufficient material, observe and check dimensional control
properly to avoid risk. Make changes according to feedback receive and take feedback again to make
sure that information is sufficient.
1.4 Give reasons why it is important to provide clear information and implications for typical
projects or operations if this is not done.
PROQUAL JAN 20 JW
Unit No 10 Maintaining the Dimensional Accuracy of Work in the Workplace

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
It is important to provide clear information because, it helps in providing clear instructions and
improve performance. It refers to quality and standard, material and manufacture’s products are
clearly defined, installation and testing can be determined, eliminates unnecessary information.
2.2 Describe different ways of observing and checking dimensional controls on different projects
or operations.
Ways of observing and checking dimensional controls on different projects or operations are, cost
oriented, schedule oriented, direct cost involve in project, indirect cost, critical path problem,
resources which is required in project. These are some ways which help in observing dimensional
control so control and good decision can be taken.
2.3 Explain methods to record results and ways of comparing results against given quality
standards.
Methods to record results are, computerized documentation, tally, graphs, charts, spreadsheets etc.
These methods help in recording results and ways of comparing result against given quality
standards are, strategic procedures which ensure maintenance or improvement of a product’s quality.
These process include training employees, creating measurable standards and testing items.
3.3 Explain methods and techniques of identifying deviations in dimensional control on typical
projects or operations.
1. To identify deviations in dimensional control on typical projects and operations is highly essential,
where to analyze key performance indicators and extent of deviations are crucial parameters and to
further examine focus on performance variance change. Building projects commercially should be
analyzed by taking corrective action, estimating resources needed to implement future corrective
action for larger viable parameters. Also construction projects operations need to be structurally
analyzed rapidly to yield focus towards technical progression and dimensions control for mitigating
any deviations occurred.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
3.4 Give examples of and methods to correct dimensional deviations found on typical projects or
operations.
Analysing benchmarks and KPI, which are revenue and goodwill among stakeholders within project
in construction further enables construction to pertain focus towards strengthened abilities diversely
for gaining accurate growth parameters under check.
Furthermore, correcting dimensional deviation in typical project and operations is also done by
gaining monitoring done fundamentally, which further heads on profound rise diversely.
4.2 Explain the methods and procedures that can be used to revise work practices.
Projects monitoring methods include project records, formal surveys and direct observations which
enhances abilities within stakeholders for strengthened efficacy domains within construction
projects. Network chart is also another method which practically brings on procedures under focus
on construction work practices, for gaining accurate rise in work practices within construction.
4.3 Describe different ways and techniques of recommending revised procedures for work
practices.
Project status report, team availability reports are some of the most essential ways and techniques for
recommending new revised procedures for work practices in construction projects, which further
integrally expands larger efficiency among stakeholders. Recommending revised procedures for
construction work projects in building operations, enhances further abilities to gain specific efficacy
for larger stringent practices engagement diversely.
4.4 Give reasons why work procedures should be revised when deviation are found.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
It is highly crucial for attaining revision of all deviations found within work procedures, as it further
strengthens abilities and success of commercial projects on larger platforms for higher efficacy
within longevity. Also, work procedures revision and monitoring further enhances abilities to
expand new commercial standards productively, gain informative data and outputs checked and
examined for larger efficacy within longer term.
Unit ref. T/504/8551 ***** MANDATORY UNIT ***** (QCF Level 4)
1.3 Explain the different ways that quality standards can be identified.
The different ways for analysing quality standards in engineering and construction projects include
inspection, deliverable peer reviews and software testing processes which further engages on larger
quality rise paradigms. Identification of quality standards in buildings and civil engineering projects
further heads on profound focus for gaining larger work quality rise diversely, strengthening abilities
competitively.
1.4 Explain procedures that can be used to ensure that people responsible receive appropriate
information on quality standards prior to the commencement of work.
Digital portals and information system further enables people to receive appropriate information on
accurate quality standards, where prior commencement of work is focused on for larger
stakeholder’s engagement goals actively. Procedures such as emails and brainstorming session
enables conducting proper analysis of accurate quality aspects within project, leveraging
fundamental growth factors actively.
1.5 Explain different ways of ensuring that people responsible implement appropriate quality
standards before work.
PROQUAL JAN 20 JW
Unit No 11 Controlling Work Against Agreed Standards in the Workplace

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Taking regular inspection of the project, which is the construction site will enable to implement
appropriate quality control work for attaining wider scale functional rise actively. Furthermore,
different new ways such analysing key business prospects, taking regular check-up and primitive
growth evolved as per larger working scenarios ensures responsible advanced quality standards.
Stakeholders must ensure that proper structured quality standards must be followed, for technical
goals connectivity and generating fundamental benchmarks attained to strengthen up channels
within longer run.
1.6 Outline the types of people responsible for providing, implementing, maintaining and agreeing
quality standards.
Stakeholders within project are widely crucial for providing details of accurate systemisation within
longer run, which extends overall functional opportunities rapidly. responsibility of providing,
implementing, maintaining and agreeing best quality standards holds high importance for gaining
long term functional efficiency within construction project. Project sponsor, manager, technician
and financial services providers are the external consultants which are end users and essential
implementation, check on quality standards is done imperatively.
2.1 Identify relevant individuals responsible for maintaining quality standards for relevant work.
Designers, developers, testers and managers are the main integral stakeholders responsible for
maintaining quality control with standards for gaining relevant work get done dynamically within
longer time period. To maintain proper accurate quality standards worked on in relevant procedures
holds high importance, for larger specific parameters done informatively within construction
projects.
2.3 Describe methods and techniques of communicating individual responsibilities for maintaining
quality standards.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
The methods and techniques of communicating individual responsibilities are visual meetings,
discussions and brainstorming sessions, verbal and meetings along with request tickets which enable
responsibilities to be segregated informatively for maintaining proper quality standards. There
should be clarity and accuracy evolved in communication, for attaining larger functional growth
rapidly, generate strategic growth techniques rapidly within business goals.
3.3 Explain different ways of implementing systems that control the quality of work.
Performing quality activities audit, quality improvement and preparing reports further strengthens
control factor among building and commercial projects for bringing on wider scale operations
efficacy. Implementing systems of quality control opens up scope to improvise higher business
goals, strengthen up larger vision oriented benchmarks.
3.4 Explain typical methods of checking the quality of work against agreed quality standards.
KPI – which are the key performance indicators, can be analysed as revenue targets, profitability
aspect and goodwill among project stakeholders are some of the most effective methods to gain
supervision on work quality standards. To keep primitive rise on higher working engagement further
strengthens quality standards, and stakeholder’s accountability rapidly for longer growth in success
paradigms.
3.5 Outline different ways of recording findings obtained from quality inspections.
1.
2. Record findings analysis obtained from quality inspection is done by taking realistic clear and
measurable goals framed, which further expands functional rise on gaining best quality inspections
done in proper format. Utilizing reporting tools for monitoring project is also extremely essential to
generate atomization worked, which further adds to larger scale efficacy parameters diversely.
3.6 Give reasons for implementing systems that control and record the quality of work.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
The reasons for implementing systems that control and record quality of work can be understood
that there should be synchronisation of all effective usage of resources, which further expands cost
effective implementation. It is also essential to keep control on quality factors for gaining
operational growth and success, which further adds to long term goodwill domains diversely.
4.2 Describe the different methods of checking that work conforms to the design requirements and
specified quality standards.
Methods to check accurate and useful information is part of maintaining high significant rise on
quality performance determinants where procurement, field inspection and testing are the most
effective parameters for keeping quality standards in check rapidly. Work confirmation regrading
design requirements and specific quality standards enhances abilities to gain higher specific
functional rise diversely.
5.2 Explain the techniques that allow work which fails to meet the requirements and quality
standards to be identified.
Techniques of operations management such as six sigma and lean manufacturing are highly crucial
for establishment of standards, controlling workflow management and implementing independent
audits are some of the best techniques for keeping quality control on check. It can be also analysed
that techniques further adds to fundamental larger expansion rapidly, for gaining rapid development
in profitability within project.
5.3 Describe measures that should be taken to ensure corrective actions are taken when work
which does not meet the standards are identified.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Measures such as preparing action plan, developing documentation and conducting on platform
training further adds to larger specific rise on ensuring corrective actions for meeting standards
within longer functional growth parameters. It is highly crucial for ensuring corrective actions are
taken place, to stringently gain larger standards identified and generating higher functional growth
parameters worked on for strengthening higher advancement.
1.
6.3 Explain when and how decision makers should be informed about significant variations in
quality standards programmes and possible safety implications.
Decision makers should be informed about significant variations in quality standards programmes
and possible safety implications immediately when identified, for attaining higher significant
productivity rise diversely. It further enables significant variations identified for strengthening best
quality parameters working in safety parameters, rising output checked rapidly and expand larger
efficiency domains.
6.4 Describe techniques and methods of suggesting improvements to decision makers.
Techniques of brainstorming enhances functional parameters for larger decision makers, which
further enhances abilities to further head on specific engagement among decision maker’s scenarios.
Improvements to decision makers must be identified, which further adds to productive efficacy
within longer run for gaining functional innovation diversely optimised in building projects.
7.3 Explain how improvements in quality can be identified and how to make recommendations for
improvements in quality to the people responsible.
By checking KPI, and gaining regularized feedback monitored among projects stakeholders, quality
is identified and further recommendations for improvements are also made. Recommendations for
further improvements are done to gain rise on quality for people responsible, which further adds to
larger specific efficacy within longer run.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Unit ref. J/600/7531 ***** MANDATORY UNIT ***** (QCF Level 3)
1.2 Describe various ways for implementing works quantities and cost control systems.
Keeping project budget analyzed and effective time management techniques further enables cost
control system to be rapidly prioritized and also expand up focus towards usage of earned value. The
workplace best work quantity parameters, cost control systems further adds to long term functional
growth rise evolved significantly and to expand functional business targets diversely.
1.3 Explain how to use organisational systems that can provide early warning of problems.
Organisation system should be used accurately, by building KPIs and benchmarks for providing
early warning of problems which further enables to gain analysis on expertise targets developed. The
organisation system should be evolved on significantly, by keeping focus adhered on change
management goals which also enables to identify rapid early warning of problems.
2.3 Explain methods for collecting and recording quantities and cost data.
The various methods for collecting and recording quantities cost data where questioners, surveys and
observations correlated to focus groups analysis enhances competencies depicting rise on recording
quantities analysis. Also method, are correlated to bring on detailed focus for larger working growth
benchmarks diversely for strengthened efficacy which further enables to add value towards the
workplace.
PROQUAL JAN 20 JW
Unit No 12 Contributing to the Control of Work Quantities and Costs in the
Workplace

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
2.4 Describe methods and techniques for passing on quantities and cost data, to those needing to
use the data, so it can be used in time.
Order of magnitude estimate, budget estimate and definitive estimate enhances scope for stronger
viable efficacy which adds to data management variedly, and for ascertaining cost data and finance
estimates variedly.
2.5 Give reasons why quantities and cost data needs to be collected and recorded.
Quantities and cost data to be collected and recorded are highly crucial for well-functioning abilities
development, which further advances efficiency in practical engagement and also to gain accurate
rise on best diverse paradigms. Quantities and cost data analysis further adds to longer term
significant rise, evolving specific rise towards higher business competencies diversely.
3.3 Explain ways of identifying opportunities for cost savings.
Developing sustainable sourcing framework, choosing best set KPIs are some of the most specific
opportunities for cost savings adopted by companies at workplace which further adds to long term
value diversely. Cost saving opportunities plays strong role to bring on advancement, large
strengthened rise actively within longer run for attaining stringent rise actively.
3.4 Explain the methods and techniques for recommending cost saving opportunities to the people
responsible.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Educing supply and cost production costs check, and using efficient productive cost effective
strategies further aims to bring on larger work growth determinants in check for company. Cost
saving opportunities plays strong role for addressing new targets cost effectively and enlarge
productivity growth benchmarks. The cost saving techniques also has high specific role for
engaging among people and business stakeholders, which further adds to longer scale value
dynamically which adds to connective determinants.
4.3 Describe different ways of investigating variations in works quantities and costs.
KPI analysis and check enables to identify significant aspects correlated towards variations in
quantity and cost factor within longer run, monitoring revenue benchmarks in terms of work
quantities cost adds to value within longer term. It becomes highly crucial for investigating variation
in work and quantities, which further significantly brings on high competent functional rise
diversely.
4.4 Explain methods and techniques for agreeing and implementing appropriate corrective actions
with the people responsible.
Conducting development and documentation, enables to implement functional efficiency within
projects, where further synchronising new parameters confidently enhance abilities to diversify
significantly. Testing the system check, adjusting and improving future new skills confidently adds
to larger functional improvements by taking up new corrective actions when needed variedly.
1.
Unit ref. H/600/7536 ***** MANDATORY UNIT ***** (QCF Level 3)
PROQUAL JAN 20 JW
Unit No 13 Co-Ordinating Preparation Work for Site or Lifting Operations in
the Workplace

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
1.3 Explain ways of identifying and using relevant information relevant to production or
operational planning.
Ways such as keeping record discussed in meetings and operations further enhances production and
operational planning parameters, which significantly adds to longer term stringent planning
scenarios rapidly. By identifying and using best relevant information, where production and
operational goals are primitively headed for gaining stringent rise which further adds to longer
profound growth targets.
1.4 Explain the possible methods and techniques for clarifying planning information that is not
clear.
The planning information that is not clear, can be further enhanced by taking up regular methods
check and functionally enhancing competitive growth targets within business where commercial
construction projects are taken. Possible methods, enables competencies to diversely bring on rapid
further gain functional efficiency worked on.
1.5 Give reasons why information for production or operational planning should be updated, and
describe ways that this can be done.
Information for production or operational planning should be planned, updated in effective ways
which further adds to longer scale parameters dynamically for higher working efficiency
dynamically. Digital platforms further also enable production and operational planning to be
segregated in effective way, which further enhances abilities for higher operational growth
expansion rapidly.
2.3 Explain the methods and techniques of identifying factors that may affect work or operational
programmes.
Keeping check on resources effective utilisation and work on towards attending significant usage of
proper mechanisms affects work or operational programme significantly. The operational
programmes should be identified for larger scale functional aspects, to create effective engagement
within working scenarios, where techniques has high scope to be further segregated.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
2.4 Describe ways of accurately describing, summarising and communicating factors about the
proposed works or operations to people who may be affected.
Group discussions and face to face meetings further accurately builds describing, summarising and
properly communicating stakeholders for organised work criteria in structured format within longer
run. Operations to people is affected for strengthened benchmark which further adds to operations
functional efficiency engagement, based on larger scale working rise diversely for untapped
significant growth goals.
2.5 Explain the consequences should factors that affect work or operational programmes not be
described or summarised accurately.
Factors such as motivation, workplace entirety affects work and operational programmes widely
which further synchronizes larger scale valid efficacy targets dynamically.
3.3 Explain different ways of identifying and establishing safe access points for works traffic and
pedestrians for various projects or operations.
To establish safe access points for work traffic and pedestrians in projects and operations, there
should be proper structured format focused on to keep stakeholders known of all the safe traffic
rules. Proper maintenance of safe access points for work traffic within pedestrians for various
projects and operations, should be strictly followed which further adds to larger functional efficacy
among projects.
3.4 Explain methods of confirming and agreeing works traffic and pedestrian access and
segregation points for various projects or operations.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Confirming and agreeing work traffic and pedestrian access and segregation points for various
projects and operations can be done by properly adhering to traffic regulations, which will
competently bring on stringent rise.
3.5 Give reasons for segregating works traffic and pedestrians and explain why disruption must be
minimised for various types of projects or operations.
Disruption must be minimized in case of various projects and operations, where reasons to segregate
work traffic and pedestrians holds high scale functional importance for further strengthening
functional rise among primitive working connectivity. Work traffic and pedestrians must be
segregated for maintaining proper order on roads, to avoid any sort of accidents within projects
which further adds to larger advancement.
4.3 Explain the different methods and techniques for confirming arrangements for site safety,
welfare and security before work starts and whilst working on site.
Site safety and welfare, security laws should be followed for confirming arrangements for proper
structured format which extensively strengthens abilities variedly on working site aspects regarding
competencies innovatively.
5.2 Explain the methods that can confirm that resources are available and correct for projects or
operations.
Resources that are available for projects or operations are functionally used, by optimising structured
functional working scenarios and enhancing working criteria diversely which further adds to
connective efficiency.
6.3 Explain ways of implementing site or working area layouts for operational purposes.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Ways of implementing site or working operational purposes holds high scale importance, for further
enhancing functional rise diversely which further enhances competencies rapidly towards untapped
functional operational expenses.
6.4 Explain different ways of communicating site or working area plan information to those
working on the site or on operations.
There are different ways of communicating site and working area plan formation, where working
platforms of sites must be properly analysed and significantly expanded focus towards effective
communication among teams in company.
7.3 Explain possible methods and procedures for implementing effective storage areas and
facilities for material supplies to be effective for various types of projects or operations.
Implementing effective storage area and facilities for materials supplies, for effective projects and
operations significantly holds essential importance which further adds to wider scale procedural
efficacy for connective rise diversely.
7.4 Describe how to minimise material and component handling, movement and wastage.
To minimise material and component handling, movement and wastage there should be proper
training delivered to employees within workforce which further enhances abilities to bring on cost
effective working scenarios. The resources should be also used in proper format as per regularized
competitive targets, which further enhances competencies diversely on wider parameters variedly.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
8.3 Describe placing positions for an applicable range of notices relevant to typical projects or
operations.
Typical projects and operations must be placed position for varied applicable range of notices, which
holds high essential role for strengthening the legal compliance targets variedly.
8.4 Explain methods that ensure relevant notices conform to statutory and site or operational
requirements.
Confirmation to statutory and operational requirements must be adhered as per relevant notices
where specific aspects competitively focusing to strengthened ideologies must be largely focused on
for extended ensured efficacy.
8.5 Explain different ways of maintaining notices and possible outcomes should notices not be
maintained regularly.
Ways of maintaining notices and possible outcomes are correlated to keep supervision and
monitoring active within team, which enhances competencies in structured format variedly. Notices
when not maintained with regularity, may hamper maintenance and goodwill factors within
company for establishing significant rise diversely. This further can be understood to be widely
crucial scenario, which adds to engagement goals rapidly for strengthened functional rise diversely.
9.2 Explain methods and techniques on informing relevant people about time scales of the works.
Brainstorming and group discussion by leader, will enable relevant people about time scale of the
works which will keep performance stated on track as per results to be achieved.
PROQUAL JAN 20 JW

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
Unit ref. D/600/7552 ***** MANDATORY UNIT ***** (QCF Level 5 )
1.2 Explain how to identify priorities and critical activities.
Identifying priorities and critical activities can be understood to be highly crucial, where recent
changes which needs to be made as per situation and results evolving must be identified with high
accuracy. Priorities and critical activities which needs to be attended must be adhered, for
strengthening viable growth paradigms innovatively as per specific working criteria’s.
1.3 Explain methods of confirming programmes or operations and schedules.
Inspection, test and analysis are some of the most specific methods used for confirmation in
programmes and operations, schedules which further strengthens products and systematic
engagement factors rapidly. The method of confirming programmers and operations, schedules
further adds to wider scale expansion competitively and to informatively engage stakeholders.
1.4 Describe how the planning of work can be undertaken.
Determining strategic position, prioritizing new significant objectives parameters and developing
strategic plan, executing and managing revision, final review are some of the main aspects in
planning of work for gaining stronger work synergies rapidly.
2.2 Describe how to allocate work fairly to team members whilst taking into account their current
circumstances.
PROQUAL JAN 20 JW
Unit No 14 Allocating Work and Checking People’s Performance in the
Workplace

Level 4 NVQ – Diploma in Construction Site Supervision (Construction)
Questions and Answers
NVQ LEVEL 4 Diploma in Construction Site Supervision – Building & Civil Engineering
(Construction)
The allocation of work fairly to various team members whilst taking into account varied present
circumstances is done by enhancing new vision oriented paradigms, further expanding best skills
allocation to higher expertise among stakeholders. Workplace leaders need to be specific in
allocating best responsibilities within team members, which will bring rise on accountability.
2.3 Explain the methods and techniques on briefing team members about qualify standards or
levels expected.
Briefing among team members about quality standards and levels expected is done by proper formal
communication flow, arrangements within teams and by strengthening higher functional growth
domains.
3.3 Explain methods of checking the progress of work against programmes or operations,
schedules and the work against quality standards.
Keeping KPI and setting benchmarks enhances checking of progress, against operations, schedules
and work against quality standards. The checking of effective usage within resources against
programmes, operations and schedules as per the quality standards further brings on rise towards
diverse scale work operatives.
4.2 Explain the different ways of motivating team members to complete the allocated work.
Leader for motivating team members to complete allocated work at time must take up regular
monitoring sessions, barnstorming sessions which further will primitively enhance larger
strengthened accountability among members.
PROQUAL JAN 20 JW