Responsibilities of a Health and Social Care Worker

This report discusses the role and responsibilities of a health and social care worker in promoting patient safety and quality assurance. It explores the importance of following agreed ways of working and contributing to quality assurance processes. The report also covers the difference between working and personal relationships, and how to access details of agreed ways of working.

RESPONSIBILITIES OF A HEALTH AND
SOCIAL CARE WORKER

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
TASK 1............................................................................................................................................1
Presentation............................................................................................................................1
Accompanying report.............................................................................................................1
TASK 2............................................................................................................................................4
Interview notes.......................................................................................................................4
CONCLUSION................................................................................................................................4
REFERENCES................................................................................................................................6

INTRODUCTION
Working in health and social care defined as the means to have a role and responsibilities to
make the care for individual that promote their wellbeing and prevent and restrict them from
such thing which is showing the result of harm. The role and responsibilities of care worker
within health and social care to protect the patient or individual from harm and provide them
adequate service which is focus on improved patient outcome. In this report, the discussion is
based on role and responsibilities and various ways which contributed to patient safety and
quality assurance process to promote the positive experience in term of patient who is receiving
care (Etkind and et. al., 2020).
MAIN BODY
TASK 1
Presentation
Covered in PPT
Accompanying report
Roles and responsibilities in health and social care settings.
Social worker and social care worker is usually support the individual with their need and
requirement that they required to address the current issue. They also provide the service which
is based on their support and care. A care worker usually provide service in wider manner that
support individual families, older people and those with issue of mental health and physical
health problem. The social worker usually works with wide range of people that include children
and families and more that they provide safeguard to social and emotional wellbeing. In addition,
they plan and put the proper care package for those who require some context in order to
promote independence, support their social inclusion and participation in society empowering in
order to take control of their lives and helping them to keep safe (Frost and et. al., 2018). Social
worker practice in wide range of setting that include:
 Community based office.
 Provide day care.
 Hospital.
 Health centre.
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 Schools
The role of carer is also approachable that they create resilience and provide support which
formulate the outcome with positive aspect that is physical and emotional support. The main aim
to provide people that live in happy and healthy manner their disabilities either physical and
emotional. Overall, a carer or worker in healthcare sector usually taking oath for providing high
quality health service to the patient (Barrett and et. al., 2020).
Ways in which a working relationship is different from a personal relationship.
The difference which is analyse between the working relationship and personal
relationship is summarise in various ways. As per this, variation is actually depending on the
type of relation that is arise during the situation. The relationship that is associated with family is
showing personal relationship while with other the relationship builds at office which is refer as
working relationship. In addition, the relationship at work is usually formal and cordial where the
personal relationship renders the working in various distinct ways. There is also a low level
factor in the working relationship.
Overall, a relationship with family member which is personal relationship while the
relationship that is well formed between the workplace is refer as working relationship. The
mentioned sentence is key difference which is analysed within working and personal
relationship. The level of intimacy in the personal relationship which is higher than that in
working relationship (World Health Organization, 2019).
The role of regulators and advisors within health and social care.
The role of regulator in health and social care that have aim to protect the health and
wellbeing of patient and the public scrutinising and overseeing the work of regulatory bodies that
set of standard for the proper training and conduct appropriate health care professional. The
function of regulator within health and social care is usually focus on cost effectiveness,
performance analysis, tariff evaluation and proper review which has been taken in order to
setting the mechanism for setting dispute that is related with parties and regulation.
The role of advisor within the health and social care is refer to provide the prompt,
courteous and knowledgeable responses to all enquire via telephone, email, letter or in person.
To promote independence and informed choice by providing the information and data. They
usually provide proper support and care which is focus on prevention of need and finance and
safeguarding. In addition to this, the medical advisor or advisor work as role in health and social
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care is refer to the authoritative opinion which is required medical based question, some of the
legal and regulatory matter is undertaken that allow the matter that help to enable the colleagues
to make the compilation with required statutory requirement.
There are some of the main expectation which is required from medical advisor:
 Work with the marketing department to develop to make the marketing strategies and
showing the material.
 Work on the close level with the medical information team to make the sure that the
information is all about the firm product and available and current.
 Conduct analysis which is based on competitor product and service as well their focus on
product pipeline.
 Participate in local and international meeting which usually represent the company
especially healthcare setting for the improvement among patient experience.
 Skills and competencies which is analyse for advisor are leadership skills, negotiation
skills, proactive and many more.
Why it is important to follow agreed ways of working.
Agreed ways of working include procedure and policies that usually explain about
employer with the expectation that they expected from the worker. It usually includes ways of
supporting the individual care need and care with the proper support and other policies such as
taking mobility of patient and so on. The agreed ways of working with each individual is
showing detailed in care plan. In addition, they also ensure that the working within the such law
and providing proper care and support which is required by individual to fulfil their needs. For
instance, the agreed ways of working are referring as policy or procedure which is that is
associated with organisation especially healthcare such as a patient have requirement of normal
saline and it is not fulfilled by at time than the breach is usually examine which is well related
with agreed ways of working. The agreed way of working provide way which is important to
perform the role and responsibilities within law and regulation which is mentioned in policy that
is associated with firm include healthcare setting (Sharma, Bhuvan, and Khatri, 2018).
How to access details of agreed ways of working?
The details of agreed ways of working can be well obtained with the help of employer. It
is mainly it is employer that set some of the policies and procedure which is followed in the firm.
As per this, the access detail of agreed ways of working require special authorisation form the
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higher position of organisation include healthcare setting who provide access to get the detail and
elaborate information of agreed ways of working. In addition, some of the ways is well provided
during the training that the individual or worker must follow working.
How to contribute to quality assurance processes to promote positive experiences for
individuals receiving care.
The quality assurance usually focusses on the various process and procedure that is directly
proportional to the experience which is positive and create individual receiving care. The quality
assurance usually plays vital role in the development of process that make the comprehensive
study for health and social care. Therefore, health and social care allow the user to make the
quality based health service that make study more detailed that promote positive experience for
individual care of receiving care. The use of equipment and factor which is used in health and
social care that contributed to good health and share experience which is comprehensive and
develop sense of experience which is positive (O’Neil and et. al., 2018).
TASK 2
Interview notes
The partnership working allow the team of group who is designated for specific task or
project that they achieve in provided timeframe. As per this, partnership working is usually based
on the assumption that there is situation that indicate working alone is not worthy for the
achievement of aim or goals. There is various potential advantage when the people are working
in the partnership within health and social care. In addition, some of them are that is answered by
number of people while taking into interview such as it helps to provide competitive
environment which is replaced by spirit of coordination and maintaining proper cooperation with
team and people to reach the goals. It also releases some of the synergy and provide the added
values which help the individual to achieve more than either party could have achieved alone or
working separately. It allowed for efficient use of resource and source in the appropriate ways. It
provides the more holistic approach that allow partner which is abler to show the support for the
whole young person rather individual service that address need and separately. It helps to show
the abilities in the community by involving the young people in the partnership that showing the
decision making. At its best, partnership working that can provide practitioners with new
opportunities for the learning as they can develop to make the understanding of way in which
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various agencies and professional work. Therefore, skills that each other that can offer various
that they can bring. Best practice usually shows the best practice which is usually represent the
quality care that is seen to base on prevailing standard or showing the point of views. For
example, the best practice which can see as being more than practice which is based on evidence.
It also enhances the research in that the research has been used in real life setting. There are
various of ways which is used to improve the partnership working such as honest and open
communication, accept the challenge with each other faces, acknowledge each other expertise
and provide information which is essential (O’Neil and et. al., 2018). The research is taken in the
widely ways which allow to meet the requirement of practice that show professional work
required skills and knowledge and make it appropriate for study. At last, working in a partnership
is effective in order to provide wide range of support and care to the patient with collaborative
working. Such as they make proper coordination and communication that is happen between
nurses, healthcare professional, and so on which is provide partnership working which show
aspect of professional practice.
CONCLUSION
As per the above discussion, it is well analysed that the care worker usually plays various
role in the health and social care. As per this, they follow standard and guideline which allow the
make comprehensive working that improve the health of patient. In addition, the social care
worker is usually work in order to promote healthy aspect that is important for patient to take
high quality services. Therefore, quality assurance process is also showing the contribution to
promote positive experience for individual receiving care.
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REFERENCES
Books and Journals
Bayham, J., & Fenichel, E. P. (2020). Impact of school closures for COVID-19 on the US health-
care workforce and net mortality: a modelling study. The Lancet Public Health, 5(5),
e271-e278.
Cox, C. L. (2020). ‘Healthcare Heroes’: problems with media focus on heroism from healthcare
workers during the COVID-19 pandemic. Journal of medical ethics, 46(8), 510-513.
Frost, H., Campbell, P., Maxwell, M., O’Carroll, R. E., Dombrowski, S. U., Williams, B., ... &
Pollock, A. (2018). Effectiveness of motivational interviewing on adult behaviour change
in health and social care settings: a systematic review of reviews. PloS one, 13(10),
e0204890.
Grassly, N. C., Pons-Salort, M., Parker, E. P., White, P. J., Ferguson, N. M., Ainslie, K., ... & Xi,
X. (2020). Comparison of molecular testing strategies for COVID-19 control: a
mathematical modelling study. The Lancet Infectious Diseases, 20(12), 1381-1389.
Li, Y., Scherer, N., Felix, L., & Kuper, H. (2021). Prevalence of depression, anxiety and post-
traumatic stress disorder in health care workers during the COVID-19 pandemic: A
systematic review and meta-analysis. PloS one, 16(3), e0246454.
Etkind, S.N., Bone, A.E., Lovell, N., Cripps, R.L., Harding, R., Higginson, I.J. and Sleeman,
K.E., 2020. The role and response of palliative care and hospice services in epidemics
and pandemics: a rapid review to inform practice during the COVID-19
pandemic. Journal of pain and symptom management, 60(1), pp.e31-e40.
Frost, H., Campbell, P., Maxwell, M., O’Carroll, R.E., Dombrowski, S.U., Williams, B., Cheyne,
H., Coles, E. and Pollock, A., 2018. Effectiveness of motivational interviewing on adult
behaviour change in health and social care settings: a systematic review of reviews. PloS
one, 13(10), p.e0204890.
Barrett, E.S., Horton, D.B., Roy, J., Gennaro, M.L., Brooks, A., Tischfield, J., Greenberg, P.,
Andrews, T., Jagpal, S., Reilly, N. and Carson, J.L., 2020. Prevalence of SARS-CoV-2
infection in previously undiagnosed health care workers in New Jersey, at the onset of the
US COVID-19 pandemic. BMC infectious diseases, 20(1), pp.1-10.
World Health Organization, 2019. Asia-Pacific Parliamentarian Forum on Global Health: Fifth
Meeting: Climate Change and Health, Nadi, Fiji, 20-22 August 2019.
Sharma, S., Bhuvan, K.C. and Khatri, A., 2018. Factors influencing male participation in
reproductive health: a qualitative study. Journal of Multidisciplinary Healthcare, 11,
p.601.
O’Neil, A., Scovelle, A.J., Milner, A.J. and Kavanagh, A., 2018. Gender/sex as a social
determinant of cardiovascular risk. Circulation, 137(8), pp.854-864.
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