Resourcing and Developing Talent - Staff retention, training and development in healthcare

Resourcing and
Developing Talent

Contents
INTRODUCTION...............................................................................................................................3
MAIN BODY.......................................................................................................................................3
Company information.....................................................................................................................3
Employee resourcing challenges.....................................................................................................3
Implementation plan.......................................................................................................................4
CONCLUSION....................................................................................................................................6
REFERENCES....................................................................................................................................8

INTRODUCTION
The healthcare industry has been hit very hard in recent years due to rising costs, the
complex diseases which are getting discovered along with the COVID-19 pandemic taking
many lives in its wakes. When it comes to healthcare companies, the workforce which it
employs is very crucial for its success in the market as this field is entirely based upon the
customer experience and the way the medical workforce deals with customers and makes
medical equipment’s is paramount as people’s health are at stake (Hsu, Liou and Lo, 2021).
This report will highlight the challenges faced by Woodford healthcare in their employee
resourcing processes along with a workshop plan to address and implement changes to
correct the identified problems.
MAIN BODY
Company information
Woodford healthcare is a UK based medical organization which is a major presence
in the healthcare sector of the country due to the multiple healthcare related centres in runs in
locations such as Grimsby. Its base of operations revolves around providing a variety of NHS
services along with online medical utilities. Some major examples of services the firm
provides through its centres include basic prescriptions, appointments and diagnosis along
with basic testing kits and the firm also does online consultations with specialist doctors
(Rumapea, and et.al., 2019).
Employee resourcing challenges
The HR department of Woodford healthcare through many meetings with the
workforce employed in different departments, studying recruitment and retention data along
with taking surveys from employees, found the following problems in the employee
resourcing process of the company.
 Recruitment – The first major problem which was identified was that the employees
of the company were not staying for a long period of time and leaving during
probation period many times. The recruitment process was also sluggish and ageing
workforce was slowing company operations (Allard, 2018).