Healthcare Innovation and Safety

This assignment requires a comprehensive analysis of healthcare innovation with a particular emphasis on its impact on safety. Students are expected to examine how innovative practices enhance safety within health care teams and explore the potential of antimicrobial surfaces in reducing hospital-acquired infections. The assignment draws upon research papers and articles to support arguments and provide evidence for the discussed concepts.

Healthcare Environment

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
TASK ..............................................................................................................................................1
1) Describe the current Organisational Structure and Culture at Park Day Centre.....................1
2) Identify relevant stakeholders in Park Day Centre and analyse their perspectives of quality
in Park.........................................................................................................................................2
3) Discuss Leo’s roles and responsibilities as the new Healthcare Manager of Park Day Centre
.....................................................................................................................................................3
4) SWOT analysis of Park Day Centre.......................................................................................4
5) Suggest two changes and implementation of those changes with the use of change
management theory.....................................................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES ...............................................................................................................................9

INTRODUCTION
Today’s time health care environment is important for the adults, children and every one.
Healthcare sectors one of the complex and competitive industry which requires to expertise in
this field. These types of the organisation provide healthcare services to its clients which can
help to increase customer satisfaction level. It is important for the management and
administration department is that to provide a quality services to their customers. The
organisation of Park Day Centre provides different treatments regarding illness, injury, from
prevention of diseases, etc. (Swayne, Duncan and Ginter, 2012).Park Day Centre provides the
services of health to its customers effectively. This report is based on the park day centre which
is healthcare service provider firm in UK. In this report, SWOT analysis Park Day Centre has
been carried out.
TASK
1) Describe the current Organisational Structure and Culture at Park Day Centre
The organisational structure of the every company defines that how the task are allocated
to the departments and how to supervise them and to make coordination in the department. The
structure of the organisation is used to define the hierarchy of the organisation. The structure of
the company defines the objectives of the organisation which have to be achieved in a specific
time period (Derrida, 2012). It determines the way that how to communicate the objectives to the
lower level people in different departments. There are some criteria which can design the
organisational structure in the department:
 functional contribution
 effective coordination
 clarity and contribution of the individual roles
 appropriate supporting system
The organisational structure of the company are based on three structures i.e. hierarchy,
horizontal/flat, matrix structure.
Hierarchy structure – the employees of the organisation are grouped with the every
manager of the company who supervise them. The grouping of the employees are done on the
basis of the factors like functions, geography, products etc... In function the employees are
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divided according what they can performed the function. The function of organisation are human
resource, finance, marketing etc..
Horizontal structure – this type of structure is normally adopted by the small business
companies. It is impossible for the large organisation to adopt this structure. This structure
enables the employees to take decision fast. In small companies there work and efforts are
transparent. But it does not mean that employees are not supervise with the expert.
Matrix structure – this structure is combination of the hierarchy and horizontal structure.
In this structure all the employees of the one department has to report to the manager of the that
department. Park day centre works in a matrix structure, that all the employees of the different
department have to report to the their department managers(Billings and Halstead, 2015). this
structure include the different departments finance, human resource, marketing etc.. these are
departments have to coordinate with the other departments to achieve the goals of the
organisation.
The culture of the Park Day Centre is week because nobody take the responsibility to handle the
problems which are faced by the employees. If the any employee take the leaves in the
organisation then nobody know that who is absent and who is present. There should be a proper
responsibilities of the senior department manager to provide proper attendance list of the
employees and maintain them regularly. So that no employees can not take the leave without the
permission of the top management of level people. Sometime the managers support the work of
individuals and teams and motivates the employees regarding their work. The organisation wants
to provides the healthy environment to the employees. Park Day Culture Centre follows the rules
and regulations of health care to satisfy the needs of the employees. They research different
different treatments to prevent the diseases. The main aim of the Park Day centre is to provide
best treatment to the patients at a affordable price. This centre provides the education facility to
the members or staff also regarding the medical so that they can easily provide the medicines to
the patients on regularly basis(Page, Wilson and Parkin, 2009).
2) Identify relevant stakeholders in Park Day Centre and analyse their perspectives of quality in
Park
There are so many stakeholders in the organisation. They help the organisation in
building reputation in the market. There are two types of internal stakeholders i.e. Internal and
external stakeholders. The internal stakeholders of the organisation are employees, vendors, etc.
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the organisation is mainly affected by the external stakeholders that include governments,
societies, and competitors in the market (Ball, Weaver and Kiel, 2013). Some of the stakeholders
of the Park Day Centre are patients, suppliers, financial community, government, insurance
company. Their roles and responsibilities in the organisation are important.
Patients- In the Park Day Centre, patients are the important stakeholders of the organisation.
Patients are adults, children and old age person. They can provide good treatments to their
patients and make profit accordingly which can leads to increase the client loyalty in the business
unit.
Suppliers - In the organisation, suppliers are the one who provides treatments regarding the
diseases, illness, injury to the patients.
Financial community – In this category the organisation take loan from different person to
give treatment to the patients. The loan can be taken from banking companies, on-banking
companies and other companies which are approved by the banking companies.Government -.
The government make rules, policies, and regulations regarding the health of people. Park Day
Centre has to follow rules, laws which are made by the government. Park Day Centre is
influenced by the laws, rules which are made by the government (Velarde, Fry and Tveit, 2007).
Insurance company - This insurance to the patients at a specific point of the period..
3) Discuss Leo’s roles and responsibilities as the new Healthcare Manager of Park Day Centre
There are various roles and responsibilities which can be performed by healthcare
manager of Park Day Centre. It is the responsibility of the manager to manage and administered
all business activities in an organisation. As the manger, the individual should have knowledge
and experience in the field of medical and healthcare services (Cochrane and et. al., 2007). There
are various roles and responsibilities which can be performed by a manager which are as follows:
Managerial role and responsibilities
Interpersonal communication: It is the responsibility of the manager of Park Day centre
to communicate with their staff member on a regular basis. They can share the company vision
and mission with them which can increase the confidence and motivation level of their staff
members.
Strategic planning: Strategic planning is related with the long term business plan and
strategies which can help to attain their short and long term goals and objective (Wellington and
et. al., 2013). Manager of Park Day Centre Leo's requires making strategic planning and
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strategies which can help to attain firm’s short and long term goals and objectives effectively. It
can help to develop the strategic advantage of the organisation.
Compensation: A motivated employee can increase performance and efficiency of the
job. It is the responsibility of a manager to motivate their member that can help to enhance their
profitability. There are various tools and techniques which can be used to motivate them, for
example, Leo's can increase the performance-based incentives it which can aid in increasing the
productivity of their employees to a great extent.
Relationship: A sound relationship can help to build and develop a good working
environment at the workplace. The main role of the manager is to maintain good relation with
them (Kerr and Snelling, 2009).
Technology: Technology is having a significant role in the modern healthcare services.
Leo is required to use advanced and new technology in the Park Day Centre which can enhance
services of their clients. It can also reduce the operational cost of the company which can
increase the profitability of the firm.
Policies and procedures: Another important role of the manager is to make various
policies and procedures which can help to maintain discipline at the workplace. It is significant
for the manager to follow the government rules and regulations so that they can increase
satisfaction level of their clients.
Training and development: As we know that business environment is change over a period
of time which requires to improve the skills and capabilities of the firm accordingly. Therefore, it
is the responsibility of the manager to cope up with these changes and provide consistency in the
business (Grass, Rensing and Solioz, 2011). To meet that change they have to provide training
and development programmes to their staff. It can enhance their skills and capabilities and
increase the productivity and performance of the organisation.
4) SWOT analysis of Park Day Centre
Park Day Centre is a care home for the adults who are suffering from Dementia. To
conduct the SWOT analysis of Park Day Centre, it is important to consider all information
related to the care home. It helps to analyze the the internal environment and the attitude of
people towards the work (Browall and et.al., 2013). There are some of the changes which were
made by the manager and to implement those changes as per the requirement. Swot analysis is
as follows: :
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Strengths-
 The main strength of Park Day Centre is that they follow a laissez-faire attitude of
leadership in which they consider different ideas and opinions.
 They also take help from the employees in the process of decision making which provide
different ideas to attain the goals. They also conduct training for the staff members which motivate them towards the work
and enhance skills and knowledge (Spaulding and et.al., 2015).
Weaknesses-
 The weakness is that the manager spends less for development process.
 The staff is not able to provide quality services to the children and which have negative
impacts on the people.
 The care centre have narrow focus on the open events and not the activities of
partnerships.
Opportunities-
 There is always an opportunity for growth which not only increases the number of
children, but it will also leads increase the number of buildings which will help in
providing large number of benefits to the care home(Weber, Anderson and Rutala, 2013).
 Park Day centre can also provide care for the adults who have low-income facilities and
give the services which are required by them.
 With the increase in the popularity of health care, new healthcare programs can be
developed which will increase the funds.
Threats-
 The factor which negatively affects the performance of healthcare is the political
insecurity which is considered as a threat for Park Day Centre (Delmatoff, 2014).
 Further, due to the increase in the demand for an expensive technology in medical, so
that people cannot afford those expensive services.
Therefore, above mentioned SWOT analysis helps to manage the internal situations of
the centre analyze the conditions of the environment at the workplace. It is helpful to determine
profitability of the centre and there is an analysis of internal environment and helps to make
changes as per the requirement and to find out the solutions of the different issues. Further, to
overcome the threats, it is required to develop training program which can help people to learn
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new things which is beneficial for them (Bartel and et.al., 2014). It can be stated that the
management of Park Day Centre must ensure the safety and security of people and provide them
appropriate services so that they can satisfy themselves. Thus, it can be said that considering all
the aspects of SWOT analysis, the manager have to make changes which is beneficial for the
organisation.
5) Suggest two changes and implementation of those changes with the use of change
management theory
The concept of change management can be defined as the changes which are developed
by the members of the organisation which depends upon on the nature of the enterprise. Besides
this, there are various people who are involved in it. It also includes the different aspects in
which they use the methods and convince the people to implement the changes. In the present
scenario, after the evaluation of SWOT analysis, there is a requirement to make some of the
changes which can help the care home to manage different activities in an effective manner.
There are three main stages in the change management theory which involves unfreeze, change
and refreeze (Martin and Sutton, 2015). The stages of change management theory :
Unfreeze- In this stage of change management theory, it is the responsibility of Leo to
convince members of the organisation and provide them the idea to build a new way to adopt
those changes. There is also one of the most important aspects that are related to the values,
beliefs and the behaviours so that in the context of it the changes can be made for the people.
Further, it is change which is required to implement the first change to make limited expenses
but at the same time provide quality services to the children (Ball, Weaver and Kiel, 2013). The
second one is to provide different activities and to increase the level of satisfaction of the service
users. These changes must be accepted by other people to solve the various issues, and the
management can resolve these problems which will be beneficial for the day centre.
Change- After the stage of unfreezing, in this stage, the manager resolves issues and
provides different way to do the things which helps to believe and support for making changes..
In context of this, Leo make changes as per the requirement of centre including expenses to
provide appropriate quality services which are beneficial for the children. It is also important for
them to prevent them from the serious issues and give them satisfactory services. Expenses made
to provide the healthy and positive environment and to increase in the level of their treatment
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health (Yoder-Wise, 2014). It is also necessary for providing treatment to incapable children and
those whose condition is serious so that they can get proper treatment which is required by them.
On the other side, to make changes in the service users on a daily basis provide the
activities such as exercises and other activities which can help them to manage various tasks on
their own. This change is beneficial for the organisation as they can get solutions to the different
issues at centre (Weber and Rutala, 2013). Thus, it can be stated that Leo must implement these
changes and it is beneficial for the adults and it is beneficial for their health.
Refreeze- In this stage of Change management theory, the changes take place at the
workplace so that the people have to learn new aspects of working and the workplace is ready to
refreeze. In the present scenario, the changes such as to provide the quality service with spending
money and to conduct the different activities which gives positive attitude to the adults. In the
context of this, it will provide positive outcomes which are beneficial for the people at the
workplace (Page, 2014). Further, it is also advantageous for the management of Park Day Centre
which gives priority to the different ideas of the people which will help in increasing satisfaction
level of different people.
Thus, it can be stated that the manager of Park Day Centre, can make appropriate changes
and implement those changes as per the requirement at workplace and motivate adults in order to
manage health issues.. It can be concluded that the changes are implemented will provide
benefits to the management in an effective manner.
CONCLUSION
From the above report, it can be concluded that healthcare environment plays an
important role in the health care centre and provide appropriate ideas in order to manage people.
In this report, Park Day Centre that is operating for last eight years and description of culture
and structure of the organisation. Further, it has been examined relevant stakeholder and their
role to manage the different activities at the stated centre. It also includes the roles and
responsibilities of the new manager and their work at at centre that covers different activities for
the profitability of the organistion.. Moreover, there is SWOT analysis which helps to manage
internal environment of the healthcare centre so that they can identify the strength, weaknesses,
opportunities and threats and it also helps to resolve the issues at the workplace. It also involves
the different changes which are required to implement, and that can be done with the help
relevant change management theory which includes three stages including the unfreeze, change
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and refreeze so that Leo make changes by this theory which is helpful for them to implement the
changes at the workplace. The changes occurred at the workplace are beneficial and provide
positive changes to the people.
REFERENCES
Books and Journals
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Swayne, L.E., Duncan, W.J. and Ginter, P.M., 2012. Strategic management of health care
organizations. John Wiley & Sons.
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healthcare-associated infections. Current opinion in infectious diseases. 26(4). pp.338-
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Wellington, E.M., and et. al., 2013. The role of the natural environment in the emergence of
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