This assignment explores the responsibilities, leadership, financial resource utilization, and attitude towards technology in healthcare management. It provides insights into St. John of God Health Care, a leading healthcare provider.
Contribute Materials
Your contribution can guide someone’s learning journey. Share your
documents today.
Running head: HEALTHCARE MANAGEMENT Healthcare Management Name of the Student: Name of the University: Author Note:
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
1HEALTHCARE MANAGEMENT Executive Summary The trustees have the wide range of responsibilities and they have the authority and it includes the evaluation, appointment of members to the governing board. The Trustee also ensures the ministry also stays faithful to the role within the catholic Church. The company value the exceptional work of the employees and it is dedicated to attracting and retaining the best people. The health organization also offer additional perks facilities like the employee assistance program,health,medical.St.JohnofGodhealthcareiscontinuouslyinvestingintothe redevelopments at the existing hospitals so that expanded services can be provided to the existing hospitals. This will lead to an improved care giver and patient experience.
2HEALTHCARE MANAGEMENT Contents Introduction......................................................................................................................................3 About the healthcare organization...................................................................................................3 Political and policy environment.....................................................................................................4 Organizational design and coordination..........................................................................................5 Leadership and teamwork................................................................................................................5 Financial resource Utilisation..........................................................................................................6 Attitude to and utilisation of technology.........................................................................................7 Organization in news.......................................................................................................................9 Employment issues..........................................................................................................................9 Conclusion and Recommendation.................................................................................................10 Reference.......................................................................................................................................11
3HEALTHCARE MANAGEMENT Introduction healthcare management can be described as the healthcare administration and it includes the oversight, management and administration of the healthcare systems, medical facilities, entire hospital, hospitals and the public health systems. The duties of the health professionals is to ensure that the resources are used efficiently, information is spread across the organization in an efficient way, qualified employees are hired, individual employees runs smoothly. There are general healthcare managers that are considered as specialists. It is important to note that the generalists are the ones that are oversee the entire specialists (Shanks 2016). This assignment includes the assessment of St. John of God health organisation. This organization will be analysed based on the utilisation and attitude towards the technology; utilisation of the financial resources, team work and utilisation; organization design and coordination; policy environment and political environment. This study will also include aspects like whether the organization had been in the news for any bad or good reason. Are the consumers satisfied with the various types of the services? is the organization performing from a financial perspective and employee issue. About the healthcare organization The St. John of God Health Care, is a ministry of the Catholic Church and St. John is one of the leading healthcare providers. The vision, mission, and the values are a guide for the service delivery of the communities, visitors, clients and patients we serve. St. John of God health organisation is a not for profit organization and the care provided by the healthcare organization provides healing and hope in our hospital, outreach services, disability, home nursing, hospital throughout the Australia and New Zealand and also in Asia. St. John of God health organisation provides a holistic care that aligns with the vision that offers the experience the dignity, honours and the gives the reason to hope. The absolute commitment to high quality
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
4HEALTHCARE MANAGEMENT healthcare and service is demonstrated through the active partnership of the stakeholders and other communities where the St. John of God health organisation services. The vision of the St. John of God health organisation is to proclaim and live the healing touch of the God’s love and invite people so that they can discover the fullness and richness in their lives. The core values reflect the guide to the behaviour and the heritage of the St. John of God health organisation. The core values are the excellence, justice, respect, compassion, and hospitality (Sjog.org.au 2019). Political and policy environment St. John of God health organisation has 19 hospitals that are located in the New South Wales and Western Australia.Likewise, it has been seen that the St. John of God Burwood Hospital have a professor in which the Marie Paul Austin for the depression screening and of the mother that are associated with the perinatal period. landmark funding is initiated in which 6 to 12 publicly funded beds are allocated to the NSW hospital through the New South Wales policy work. The Clinical risk management was managed through the Clinical Incident management policy. This policy was refreshed in the year 2017 to 2018 so as to reflect the different types of the jurisdictional requirements. It will also serve as a guide for the caregivers that are using the electronic form of feedback management system. The patient management process is also amended so as to bring amendment into the organization wide complains management policy. The Surgical safety is tackle into account by the implementation of the Safe Surgical Specimen Transfer Policy. There is also a review for the Surgical Instrumentation Count Policy. The St. John of God health organisation also implements as well as endorses the catholic Chaplaincy Services, as well as the Chapel and Sacred Spaces policy. In order to maintain the industrial relation landscape, the St. John of God health organisation follows the Western Australia State Government's Wages policy (Annualreport2018.sjog.org.au 2019).
5HEALTHCARE MANAGEMENT Organizational design and coordination The overall responsibility St. John of God Health care falls on the Trustees. The trustees bring experiences, skills, wealth to the organization. The trustees have the wide range of responsibilities and they have the authority and it includes the evaluation, appointment of members to the governing board. The Trustee also ensures the ministry also stays faithful to the role within the catholic Church. It is important to mention that the trustees meet 11 times in a single year. Currently the organization have 8 Trustee members. The Board is appointed by the trustees and the Board members are actually responsible to the trustees for the strategic development of the and stewardship development of the organization. It is important to mention that the selection of the board members is based on the complementary and varied skills and it is being drawn from a wide range of backgrounds. Currently the organization have a total of 9 board members. It is important to highlight that the Group Chief Executive officer are appointed by the Board and these group CEOs are held responsible for the organizations everyday management in the Asia Pacific region, New Zealand, Australia. The group Chief executive officer heads the committee of the group executive and it is comprised of the senior executives that provide the advice and assistance on the operational matters. It is seen that the committee meets quarterly. There is a total of 16 members in the chief executive member committee (Sjog.org.au 2019). Leadership and teamwork The leadership is provided by the Chief Executive Officer and he heads and chairs the group of the executive committee members that are held by a total of 16 members. This group is leaded by the Group Executive officer. The Group Executive officer has a total of 30 years of
6HEALTHCARE MANAGEMENT experience and he has a total of 16 years of experience of being the Chief Executive Officer in different healthcare organizations that are located in the Queensland and Western Australia. The Executive committee members act in coordination with the leadership of the Group Executive Officer. It has been highlighted that each of the members of the executive committee brings with itself a lot of experiences that are proved to be beneficial for the St. John of God health care. The each of the members bring the certain amount of expertise in the different areas of healthcare and it includes the anaesthesia, safety of the paediatric patients, infectious diseases, management and nursing areas (Sjog.org.au 2019). Financial resource Utilisation To provide an overview of the financial resources, it is important to mention that there is a need to mention about the revenue. The revenue is found to be increasing by the 1,1 percent. The final report of the St. John of God Health Organization's capital expenditure goes to the plant and equipment purchases and he facility development. The total amount of expenditure for the year 2017 to 2018 is 82.6 million dollars (Annualreport2018.sjog.org.au 2019).
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
7HEALTHCARE MANAGEMENT Figure 1: Financial performance of St. John of God health care [source: Official report] The amount of capital expenditure for the facility development is 43.5 million dollars and for the plant and equipment it is 39.1 million dollars. It is important to mention that the hospitals are capital intensive because a lot of funds are spent on the expansions, upgrades along with the large sums of investments on the digital technology. In the year 2018, a new hospital named St. John of God Berwick is opened and the hospital has 202 beds and along with it refurbishment of the God Frankston Rehabilitation Hospital was completed. Both these hospitals are completed in the Victoria and in Western Australia refurbishment works are being carried out in the St John of God Mt Lawley Hospitals and at St John of God Subiaco (Annualreport2018.sjog.org.au 2019). Revenue also includes the social justice and community services expenditure and it has increased by the 7.7 percent for the year 2017 to 2018. This actually reflects a growth of the 33 percent in the disability services and St John of God Health Care directly contributes an amount of 20.5 million dollars for the year 2018 by the direct fund contribution. St. John of God healthcare organization is one of the hospital organization that stresses on building healthy communities. It hasbeenfoundthattheSt.JohnofGodhealthcareiscontinuouslyinvestingintothe redevelopments at the existing hospitals so that expanded services can be provided to the existing hospitals. This will lead to an improved care giver and patient experience. The building projects of St. John of God healthcare is a significant and major step towards the commitment of consolidating and strengthening the communities in which they operate. By providing the innovative and new services, St. John of God healthcare can deliver a quality and distinctive care to more number of people (Annualreport2018.sjog.org.au 2019).
8HEALTHCARE MANAGEMENT Attitude to and utilisation of technology St John of God Health Care invests a lot of money so that they can highly innovate technology programs and digital programs and tools so that it can accommodate the expectation needs of the patients, caregiver and the specialists. My admission portal is a portal where the patients visits before visiting the St John of God Murdoch Hospital. This has been possible by the inclusion and implementation of the admission portal that stays online. The main purpose of the portal is to stem line the interaction between the patients and the St John of God Murdoch Hospital. This reduces the usage of the paper and all the other formalities of hospital admission are done through the online process. The Doctors now connect through the mobile app. The app is found to be providing the key diagnostic test results and the key diagnostic test results that are both deployed and developed by the St John of God Subiaco, Murdoch and Bendigo Hospitals. The name of the app is Doctor connect and the app provides specialists with access to the patient information a this can be viewed on the mobile devices. Therefore, it enables the clinical decision making in a timely manner and anytime and anywhere. Smileyscope provides a virtual reality experience and it is called as a smileyscope VR that transforms the minor procedures into an adventure for the kids. It is important to mention that this is trialled in the St John of God Midland Public Hospital. This new technology helps in the reducing stress, anxiety and pain for the children that are aged 3 to 13 years (Annualreport2018.sjog.org.au 2019). It has been notified by the St John of God Health Care that they will be introducing the same VR concept into the other hospitals as well. Clinical Command Centre is one of the successful implementation at the St John of God Murdoch Hospital. The clinical command centre is aimed towards the improving the caregiver experience, specialist and patient experience. Project Camillus or the Attendance, time and rostering system that has a vision of creating a sustainable and optimised workforce for
9HEALTHCARE MANAGEMENT the management of the environment. for this purpose, a Kronos workforce management system is used that can select the group wide rostering. This is used to streamline the payroll system and it willoptimisethepayrollsystemand theassociatedprocesses. Thisalso includesthe consolidation and preparation of the customisation, preparation and associated processes. MED VR is one of is work of a start-up company called the MEDVR and it is one of the first technologies that can provide assistance in the diagnostic imaging. It is important to note that this technology helps in the conversion of the two dimensional slices of MRI and CT scans into 3 dimensionalmodelbycombiningtheboth.Thisprovidesanimmersiveexperience (Annualreport2018.sjog.org.au 2019). Organization in news The St John of God Health Care has been in the news but they are all for the good reasons. In one of news article it has bene seen that the phase 3 trials relating to the CelGro technology in patient that have damaged nerves. It has been shown through the trial that the patients have regained sensation in the affected limbs that had lost muscle sensation. The trial has been conducted in the St John of God Hospital in Perth. This trial included a total of 20 patients and the over 75 percent of the employees are treated by this method. The name of the company is Orthocell and the name of the technology is CelGro that can help in bone re- generation and tendon damage (stockhead.com.au 2019). Employment issues There is no employment related issues found for the St. John of God health care because the St John of God Health Care is focused on developing, rewarding and recognising more than 13950 employees for the care givers to be best. The company value the exceptional work of the employees and it is dedicated to attracting and retaining the best people. The health organization
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
10HEALTHCARE MANAGEMENT also offer additional perks facilities like the employee assistance program, health, medical and discounted hospital insurance services, purchased leave, flexible work portions, and salary packaging, and training and development (Sjog.org.au 2019). Conclusion and Recommendation From the above discussion it can be concluded that, The Executive committee members act in coordination with the leadership of the Group Executive Officer. It has been highlighted that each of the members of the executive committee brings with itself a lot of experiences that are proved to be beneficial for the St. John of God health care. This will lead to an improved care giver and patient experience. The building projects of St. John of God healthcare is a significant and major step towards the commitment of consolidating and strengthening the communities in which they operate. The health organization is well suited for the Australia and its different communities. However, it is important to note that the total number of the healthcare centres are only available in the Western Australia and in the North South Wales. Therefore, the healthcare organization named St John of God Health Care must open up more health care centres in order to bring the backward communities that are present in the Northern Australia and South Australia and Queensland. The St John of God Health Care can also employ new healthcare professionals and staffs that can actively participate in the rural health care programs and this can also help in the community development. The patient centred care, community care and the aged care through the usage of the tele health services.
11HEALTHCARE MANAGEMENT Reference Annualreport2018.sjog.org.au, 2019.St John of God Annual Report 2017-18 - Home. [online] Annualreport2018.sjog.org.au. Available at: http://annualreport2018.sjog.org.au/ [Accessed 10 May 2019]. Shanks, N.H. ed., 2016.Introduction to health care management. Jones & Bartlett Publishers. Sjog.org.au, 2019.About us. [online] Sjog.org.au. Available at: https://www.sjog.org.au/about-us [Accessed 10 May 2019]. Sjog.org.au,2019.Employeebenefits.[online]Sjog.org.au.Availableat: https://www.sjog.org.au/working-with-us/employee-benefits [Accessed 10 May 2019]. Sjog.org.au, 2019.Executives. [online] Sjog.org.au. Available at: https://www.sjog.org.au/about- us/governance-and-stewardship/executives [Accessed 10 May 2019]. Sjog.org.au,2019.Governanceandstewardship.[online]Sjog.org.au.Availableat: https://www.sjog.org.au/about-us/governance-and-stewardship [Accessed 10 May 2019]. stockhead.com.au, 2019.Health: Patients are saying Orthocell has fixed their damaged nerves, sharesgoballistic-Stockhead.[online]Stockhead.Availableat: https://stockhead.com.au/health/health-patients-are-saying-orthocell-has-fixed-their-damaged- nerves-shares-go-ballistic/ [Accessed 10 May 2019].