Healthcare Management of National Health Care Service
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This assignment discusses the healthcare management of National Health Care Service (NHS) in terms of its organization, healthcare activities, stakeholder groups, medical technology, ethical responsibilities, and future technological development.
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HEALTHCARE MANAGEMENT OF NATIONAL HEALTH
CARE SERVICE
CARE SERVICE
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Health Care Management
Table of Contents
Introduction......................................................................................................................................3
Outline of the organization..............................................................................................................3
Healthcare Activities of this organization....................................................................................3
Stakeholder groups of NHS organization........................................................................................4
The changes and opportunities presented by using medical technology.........................................4
Ethical Responsibilities...................................................................................................................5
Future technological development...................................................................................................6
Stakeholder Interview..................................................................................................................6
Conclusion.......................................................................................................................................9
Reference list.................................................................................................................................10
Page 2 of 11
Table of Contents
Introduction......................................................................................................................................3
Outline of the organization..............................................................................................................3
Healthcare Activities of this organization....................................................................................3
Stakeholder groups of NHS organization........................................................................................4
The changes and opportunities presented by using medical technology.........................................4
Ethical Responsibilities...................................................................................................................5
Future technological development...................................................................................................6
Stakeholder Interview..................................................................................................................6
Conclusion.......................................................................................................................................9
Reference list.................................................................................................................................10
Page 2 of 11
Health Care Management
Introduction
Health care management is known for enhancing the leadership and responsibilities for taking
care of special individual services based on health to many sectors and care units within the
organizations. Manager or Administrators allotted are the primary people who take decisions for
the institution. Associations are built for giving care to the people .In this assignment, the
organization National Health Care Services (NHs) has been taken for the evaluation. The main
findings of the report will be based on the discussion on medical technologies, its acquisition,
and future utilization of the management technologies and ethical issues regarding medical
technologies based on management technologies.
Outline of the organization
NHS started their journey in the year 1948 to reach to the people for giving many health care
services based on clinical interventions, medications etc. NHS offers free checkup and free
medical services to the people. Services are mainly based on diagnosis, prognosis and treatment
of special disease (Betancourt et al, 2016). It also works with some mental health concerns and
other illness including terminal disease and has taken developed preventive measures to cure
people. This organization is made with different types of specialties regarding different diseases.
In every 36 hours this organization holds more or less1 million patients.
Healthcare Activities of this organization
Health providers concern about the physical as well as mental care .They provides general
physicians, nurses, pharmacist and pharmacology sectors which can help patient to avail all the
requirements. From statistical data shows that 36,000 general physician works in the country of
England in 8,300 attachments working vital cases, survivors are provided trauma care unit when
emergency occurs including fatal accidents (Eaton, Roberts and Turner, 2015).
The highlighting part in NHS, including nursing homes and hospitals which fall under the
foundations and trusts developed by NHS. Each and every trust and foundations have different
sites to communicate with the patients and to fulfilling the patients need. Hospitals are under the
Page 3 of 11
Introduction
Health care management is known for enhancing the leadership and responsibilities for taking
care of special individual services based on health to many sectors and care units within the
organizations. Manager or Administrators allotted are the primary people who take decisions for
the institution. Associations are built for giving care to the people .In this assignment, the
organization National Health Care Services (NHs) has been taken for the evaluation. The main
findings of the report will be based on the discussion on medical technologies, its acquisition,
and future utilization of the management technologies and ethical issues regarding medical
technologies based on management technologies.
Outline of the organization
NHS started their journey in the year 1948 to reach to the people for giving many health care
services based on clinical interventions, medications etc. NHS offers free checkup and free
medical services to the people. Services are mainly based on diagnosis, prognosis and treatment
of special disease (Betancourt et al, 2016). It also works with some mental health concerns and
other illness including terminal disease and has taken developed preventive measures to cure
people. This organization is made with different types of specialties regarding different diseases.
In every 36 hours this organization holds more or less1 million patients.
Healthcare Activities of this organization
Health providers concern about the physical as well as mental care .They provides general
physicians, nurses, pharmacist and pharmacology sectors which can help patient to avail all the
requirements. From statistical data shows that 36,000 general physician works in the country of
England in 8,300 attachments working vital cases, survivors are provided trauma care unit when
emergency occurs including fatal accidents (Eaton, Roberts and Turner, 2015).
The highlighting part in NHS, including nursing homes and hospitals which fall under the
foundations and trusts developed by NHS. Each and every trust and foundations have different
sites to communicate with the patients and to fulfilling the patients need. Hospitals are under the
Page 3 of 11
Health Care Management
trusts. NHS establishment believes, the top managerial staff is legitimately responsible to their
nearby population through their enrollment and board of governors. General population, patients,
administration clients, their families and careers, staffs are allowed to join their nearby
establishment trust as individuals. Individuals choose governors to speak to them. Within the
foundation, the committee of governors supervises the association's board, considering the board
responsible for the execution of their association (Matthias and Brown, 2016).
Stakeholder groups of NHS organization
NHS in England would draw in with partners at each phase of the improvement procedure for
these two segments of the approach. These occasions try to bring nearby patients, suppliers,
clinicians, officials and others together to build up the detail of the system. They will be trailed
by a progression of National Program of Care drove occasions, which will talk about the needs
for explicit administrations and try to adjust these with the larger technique responsibilities. An
open discussion will likewise be held following the spring on the draft methodology record, to
empower further remarks before it is concluded. To start this procedure, NHS England
cooperated with the Specialized Healthcare Alliance to run an intensive perusing activity to help
the setting of the parameters of the five-year methodology (McCann et al, 2015).
The changes and opportunities presented by using medical technology
Medical Technologies should adjust on the off chance that is to get real wellbeing patterns which
includes: the changing consideration of a maturing population the expanding commonness of co-
morbidity and unsustainable cost enlargement. Successful reactions to these difficulties will
incorporate the utilization of innovation to improve care pathways, boosting advancement, an
expanding center around telephoning, more prominent utilization of portable advances to help
general wellbeing and infection aversion, and improved intra-industry and industry government
joint effort. The NHS scene and related procedures for social occasion and assessing proof for
the adequacy of new restorative advancements, and consequent obtainment, can appear to be
intricate and hard to explore. Take-up by the NHS of demonstrated restorative innovations can
be inconsistent and moderate. The destined to-be-discharged UK Life Sciences methodology is
relied upon to set out an aspiration to make UK the world's driving life sciences center;
Page 4 of 11
trusts. NHS establishment believes, the top managerial staff is legitimately responsible to their
nearby population through their enrollment and board of governors. General population, patients,
administration clients, their families and careers, staffs are allowed to join their nearby
establishment trust as individuals. Individuals choose governors to speak to them. Within the
foundation, the committee of governors supervises the association's board, considering the board
responsible for the execution of their association (Matthias and Brown, 2016).
Stakeholder groups of NHS organization
NHS in England would draw in with partners at each phase of the improvement procedure for
these two segments of the approach. These occasions try to bring nearby patients, suppliers,
clinicians, officials and others together to build up the detail of the system. They will be trailed
by a progression of National Program of Care drove occasions, which will talk about the needs
for explicit administrations and try to adjust these with the larger technique responsibilities. An
open discussion will likewise be held following the spring on the draft methodology record, to
empower further remarks before it is concluded. To start this procedure, NHS England
cooperated with the Specialized Healthcare Alliance to run an intensive perusing activity to help
the setting of the parameters of the five-year methodology (McCann et al, 2015).
The changes and opportunities presented by using medical technology
Medical Technologies should adjust on the off chance that is to get real wellbeing patterns which
includes: the changing consideration of a maturing population the expanding commonness of co-
morbidity and unsustainable cost enlargement. Successful reactions to these difficulties will
incorporate the utilization of innovation to improve care pathways, boosting advancement, an
expanding center around telephoning, more prominent utilization of portable advances to help
general wellbeing and infection aversion, and improved intra-industry and industry government
joint effort. The NHS scene and related procedures for social occasion and assessing proof for
the adequacy of new restorative advancements, and consequent obtainment, can appear to be
intricate and hard to explore. Take-up by the NHS of demonstrated restorative innovations can
be inconsistent and moderate. The destined to-be-discharged UK Life Sciences methodology is
relied upon to set out an aspiration to make UK the world's driving life sciences center;
Page 4 of 11
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Health Care Management
concentrated on key advances. Meeting this point will require considerably more grounded
organization working between innovation organizations and Universities, the NHS, National
Institute for Care and Excellence, Medicine and Healthcare items Regulatory Agency, Health
Research Authority, Innovate UK and others. The methodology will expand on the UK's current
resource base and qualities in developing advances 3 and exploit a scope of chances including
NHS joint effort and take-up, computerized and information advancement, science and
assembling bases and the accessibility of talented individuals. Tending to a reasonable clinical
need is vital to the fruitful advancement of medicinal innovation. This requires close
organization working between technologists, clinicians and officials of social insurance from the
soonest phases of item improvement, if costly late stage item disappointment is to be kept away
from (McCann et al, 2015).
Ethical Responsibilities
Any health care technology assessment must maintain some points while using medical
technologies. It is always necessary to maintain the ethical consideration in an organization.
Ethical issues identified are briefly stated below:
Compassion: This can be described as the care who took responsibilities to boost the
wellbeing for the distress people. Medical practitioner and the co-stuffs need to support
the patients, where the diagnoses and prognosis need to be done without any hesitation.
Ethical issue related to competence can occur in any stage and thus requirement for the
practitioner is must. Any such health organization where there is any lack in competence,
it will bring deaths and other co-morbidities with different diseases. To make competence
more powerful medical practitioner need to acquire more knowledge and technological
skills.
Autonomy based on self determination is also an issue which is concerned of the
principles of remedial study and health practice.
Ethical issues need to be resolved in every organization to make organization disciplined and
provide suitable services to the patients regarding their needs.
Page 5 of 11
concentrated on key advances. Meeting this point will require considerably more grounded
organization working between innovation organizations and Universities, the NHS, National
Institute for Care and Excellence, Medicine and Healthcare items Regulatory Agency, Health
Research Authority, Innovate UK and others. The methodology will expand on the UK's current
resource base and qualities in developing advances 3 and exploit a scope of chances including
NHS joint effort and take-up, computerized and information advancement, science and
assembling bases and the accessibility of talented individuals. Tending to a reasonable clinical
need is vital to the fruitful advancement of medicinal innovation. This requires close
organization working between technologists, clinicians and officials of social insurance from the
soonest phases of item improvement, if costly late stage item disappointment is to be kept away
from (McCann et al, 2015).
Ethical Responsibilities
Any health care technology assessment must maintain some points while using medical
technologies. It is always necessary to maintain the ethical consideration in an organization.
Ethical issues identified are briefly stated below:
Compassion: This can be described as the care who took responsibilities to boost the
wellbeing for the distress people. Medical practitioner and the co-stuffs need to support
the patients, where the diagnoses and prognosis need to be done without any hesitation.
Ethical issue related to competence can occur in any stage and thus requirement for the
practitioner is must. Any such health organization where there is any lack in competence,
it will bring deaths and other co-morbidities with different diseases. To make competence
more powerful medical practitioner need to acquire more knowledge and technological
skills.
Autonomy based on self determination is also an issue which is concerned of the
principles of remedial study and health practice.
Ethical issues need to be resolved in every organization to make organization disciplined and
provide suitable services to the patients regarding their needs.
Page 5 of 11
Health Care Management
Future technological development
The key responsibilities of the Medical assistant are to assist the Physician, nurses, and the
Midwives and share the innovative ideas and skills to improve the work culture and the scenario
of the environment. The added responsibilities that are to be examined like the awareness of the
improvement of the equipment tools and the necessitates that are required for the development of
the hospital. The other administrative duties, which include answering Telephones, welcoming
patients, updating and filling up the patient’s records, related to medical. The other key
responsibilities are filling out insurance forms, correspondence handling, scheduling of an
appointment with the patients and fixes the proper timings with Doctors. Arrangements related to
the Hospital admission and sometimes provide laboratory services (Müller, Hahlweg, and
Scholl, 2016).
The little guidance is being available on the designing of different training techniques and the
also the quality of materials required for the improvement of medical services. The issues related
to the medical devices, making awareness, and effective post market surveillance in relation to
primary passive surveillance system of the organization (Wishner et al., 2016).
One of the patients was suspected from the deadly dangerous disease of Breast Cancer and she
was admitted in the NHS. She was having the risk of exposure of an Oestrogen , genetics , and a
breast tissue was very invasive cancer . The excellent facilities and the treatment had been
provided to her. The conventional treatment and the integrative treatment were undergone and
the patients turn out to be Integrative Treatments that undergoes a positive mind frame and
getting a good response from mind instead (Maercker, 2015).
Stakeholder Interview
Questions Patient Nurse
Is the current practices of the
hospital is effective for the
patients in emergencies?
“No, the hospital need to
provide more care to the
chronic disease suffering
patients. Moreover, the
“Our hospital has various new
methods for digital processing
of the chronic diseases. We
always focus on the wellbeing
Page 6 of 11
Future technological development
The key responsibilities of the Medical assistant are to assist the Physician, nurses, and the
Midwives and share the innovative ideas and skills to improve the work culture and the scenario
of the environment. The added responsibilities that are to be examined like the awareness of the
improvement of the equipment tools and the necessitates that are required for the development of
the hospital. The other administrative duties, which include answering Telephones, welcoming
patients, updating and filling up the patient’s records, related to medical. The other key
responsibilities are filling out insurance forms, correspondence handling, scheduling of an
appointment with the patients and fixes the proper timings with Doctors. Arrangements related to
the Hospital admission and sometimes provide laboratory services (Müller, Hahlweg, and
Scholl, 2016).
The little guidance is being available on the designing of different training techniques and the
also the quality of materials required for the improvement of medical services. The issues related
to the medical devices, making awareness, and effective post market surveillance in relation to
primary passive surveillance system of the organization (Wishner et al., 2016).
One of the patients was suspected from the deadly dangerous disease of Breast Cancer and she
was admitted in the NHS. She was having the risk of exposure of an Oestrogen , genetics , and a
breast tissue was very invasive cancer . The excellent facilities and the treatment had been
provided to her. The conventional treatment and the integrative treatment were undergone and
the patients turn out to be Integrative Treatments that undergoes a positive mind frame and
getting a good response from mind instead (Maercker, 2015).
Stakeholder Interview
Questions Patient Nurse
Is the current practices of the
hospital is effective for the
patients in emergencies?
“No, the hospital need to
provide more care to the
chronic disease suffering
patients. Moreover, the
“Our hospital has various new
methods for digital processing
of the chronic diseases. We
always focus on the wellbeing
Page 6 of 11
Health Care Management
technology of the treatment is
not up to the mark.”
of our patients and so we serve
them with all services in
emergencies.”
What will be the implications
of the implementation of new
technologies in future run?
“New technologies will
provide betterment of the
treatment procedures and will
aid in the process of checkups
of chronic diseases”
“Technology means
implementations of new tools
and techniques in the process
of treatment. Thus, it will
provide fast, reliable and
effective solutions to treatment
process in future.”
Picture 1: Privatization of NHS Services
Page 7 of 11
technology of the treatment is
not up to the mark.”
of our patients and so we serve
them with all services in
emergencies.”
What will be the implications
of the implementation of new
technologies in future run?
“New technologies will
provide betterment of the
treatment procedures and will
aid in the process of checkups
of chronic diseases”
“Technology means
implementations of new tools
and techniques in the process
of treatment. Thus, it will
provide fast, reliable and
effective solutions to treatment
process in future.”
Picture 1: Privatization of NHS Services
Page 7 of 11
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Health Care Management
Source: (Maercker, 2015)
The issues of the National Health Service logo are sometime need to be compared with other
logo. The using of the logo sometimes become more and more oriented towards the competitors
in the health service industries where the main horizon and the aim is to attract the worldwide
media(Guest et al., 2017). In context of the analysis on the NHS the use of the pharmacist and
the other part of the health sector where the intention is to create the developed identity fostering
themselves (Wishner et al., 2016).
Figure 2: The Staff group Of NHS
Source: (Wishner et al., 2016)
The participation of favorability perceptions for the use of logo in the media is presented to avoid
the unfavorable impressions of the higher expectations and also for the betterment of the
standard of the Hospitality. The generations of attributes that are raised by the public (Guest et
al., 2017). The attitudes to the NHS were explored further by the question and the level of the
agreement to a numerous number of comments which reflect the brand image of the NHS
(Hardy, and Rhodes, 2017).
Conclusion
The advancement of the residential market, change of the connection among financers and
suppliers, corporate administration, and progression of the NHS for private suppliers are a piece
Page 8 of 11
Source: (Maercker, 2015)
The issues of the National Health Service logo are sometime need to be compared with other
logo. The using of the logo sometimes become more and more oriented towards the competitors
in the health service industries where the main horizon and the aim is to attract the worldwide
media(Guest et al., 2017). In context of the analysis on the NHS the use of the pharmacist and
the other part of the health sector where the intention is to create the developed identity fostering
themselves (Wishner et al., 2016).
Figure 2: The Staff group Of NHS
Source: (Wishner et al., 2016)
The participation of favorability perceptions for the use of logo in the media is presented to avoid
the unfavorable impressions of the higher expectations and also for the betterment of the
standard of the Hospitality. The generations of attributes that are raised by the public (Guest et
al., 2017). The attitudes to the NHS were explored further by the question and the level of the
agreement to a numerous number of comments which reflect the brand image of the NHS
(Hardy, and Rhodes, 2017).
Conclusion
The advancement of the residential market, change of the connection among financers and
suppliers, corporate administration, and progression of the NHS for private suppliers are a piece
Page 8 of 11
Health Care Management
of a worldwide authentic, financial, and political setting that influences all inclusive privilege.
The Government perceives that all the more still should be done to improve incorporated
consideration. The Department is accordingly exceptionally quick to work cooperatively with a
scope of accomplices and partners, to share a superior comprehension of coordinated
consideration and what is expected to do to make this a reality.
Page 9 of 11
of a worldwide authentic, financial, and political setting that influences all inclusive privilege.
The Government perceives that all the more still should be done to improve incorporated
consideration. The Department is accordingly exceptionally quick to work cooperatively with a
scope of accomplices and partners, to share a superior comprehension of coordinated
consideration and what is expected to do to make this a reality.
Page 9 of 11
Health Care Management
Reference list
Betancourt, J.R., Green, A.R., Carrillo, J.E. and Owusu Ananeh-Firempong, I.I., 2016. Defining
cultural competence: a practical framework for addressing racial/ethnic disparities in health and
health care. Public health reports.
Eaton, S., Roberts, S. and Turner, B., 2015. Delivering person centred care in long term
conditions. Bmj, 350, p.h181.
Guest, J.F., Ayoub, N., McIlwraith, T., Uchegbu, I., Gerrish, A., Weidlich, D., Vowden, K. and
Vowden, P., 2017. Health economic burden that different wound types impose on the UK's
National Health Service. International wound journal, 14(2), pp.322-330.
Hardy, B. and Rhodes, R.A.W., 2017. Beliefs and institutional change: the UK National Health
Service. In Government Reformed (pp. 77-100). Routledge.
Maercker, A., 2015. Belastungs-und Traumafolgestörungen. In Alterspsychotherapie und
klinische Gerontopsychologie (pp. 181-206). Springer, Berlin, Heidelberg.
Matthias, O. and Brown, S., 2016. Implementing operations strategy through Lean processes
within health care: the example of NHS in the UK. International Journal of Operations &
Production Management, 36(11), pp.1435-1457.
McCann, L., Granter, E., Hassard, J. and Hyde, P., 2015. “You Can't Do Both—Something Will
Give”: Limitations of the Targets Culture in Managing UK Health Care Workforces. Human
resource management, 54(5), pp.773-791.
McCann, L., Hassard, J.S., Granter, E. and Hyde, P.J., 2015. Casting the lean spell: The
promotion, dilution and erosion of lean management in the NHS. Human Relations, 68(10),
pp.1557-1577.
Müller, E., Hahlweg, P. and Scholl, I., 2016. What do stakeholders need to implement shared
decision making in routine cancer care? A qualitative needs assessment. Acta Oncologica,
55(12), pp.1484-1491.
Page 10 of 11
Reference list
Betancourt, J.R., Green, A.R., Carrillo, J.E. and Owusu Ananeh-Firempong, I.I., 2016. Defining
cultural competence: a practical framework for addressing racial/ethnic disparities in health and
health care. Public health reports.
Eaton, S., Roberts, S. and Turner, B., 2015. Delivering person centred care in long term
conditions. Bmj, 350, p.h181.
Guest, J.F., Ayoub, N., McIlwraith, T., Uchegbu, I., Gerrish, A., Weidlich, D., Vowden, K. and
Vowden, P., 2017. Health economic burden that different wound types impose on the UK's
National Health Service. International wound journal, 14(2), pp.322-330.
Hardy, B. and Rhodes, R.A.W., 2017. Beliefs and institutional change: the UK National Health
Service. In Government Reformed (pp. 77-100). Routledge.
Maercker, A., 2015. Belastungs-und Traumafolgestörungen. In Alterspsychotherapie und
klinische Gerontopsychologie (pp. 181-206). Springer, Berlin, Heidelberg.
Matthias, O. and Brown, S., 2016. Implementing operations strategy through Lean processes
within health care: the example of NHS in the UK. International Journal of Operations &
Production Management, 36(11), pp.1435-1457.
McCann, L., Granter, E., Hassard, J. and Hyde, P., 2015. “You Can't Do Both—Something Will
Give”: Limitations of the Targets Culture in Managing UK Health Care Workforces. Human
resource management, 54(5), pp.773-791.
McCann, L., Hassard, J.S., Granter, E. and Hyde, P.J., 2015. Casting the lean spell: The
promotion, dilution and erosion of lean management in the NHS. Human Relations, 68(10),
pp.1557-1577.
Müller, E., Hahlweg, P. and Scholl, I., 2016. What do stakeholders need to implement shared
decision making in routine cancer care? A qualitative needs assessment. Acta Oncologica,
55(12), pp.1484-1491.
Page 10 of 11
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Health Care Management
Robson, J., Dostal, I., Madurasinghe, V., Sheikh, A., Hull, S., Boomla, K., Griffiths, C. and
Eldridge, S., 2017. NHS Health Check comorbidity and management: an observational matched
study in primary care. Br J Gen Pract, 67(655), pp.e86-e93.
Wishner, J., Solleveld, P., Rudowitz, R., Paradise, J. and Antonisse, L., 2016. A look at rural
hospital closures and implications for access to care: three case studies. Kaiser Family
Foundation [Internet].
Page 11 of 11
Robson, J., Dostal, I., Madurasinghe, V., Sheikh, A., Hull, S., Boomla, K., Griffiths, C. and
Eldridge, S., 2017. NHS Health Check comorbidity and management: an observational matched
study in primary care. Br J Gen Pract, 67(655), pp.e86-e93.
Wishner, J., Solleveld, P., Rudowitz, R., Paradise, J. and Antonisse, L., 2016. A look at rural
hospital closures and implications for access to care: three case studies. Kaiser Family
Foundation [Internet].
Page 11 of 11
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