Roles and Responsibilities of Healthcare Professionals

This presentation discusses the roles and responsibilities of healthcare professionals such as receptionists, A&E healthcare professionals, social care workers, and A&E care nurses. It also explores the benefits and barriers of inter-personal and multidisciplinary team working among different job roles. The use of Belbin's theory to present various job roles is also discussed.

The Healthcare
Professionals.

Table of content.
INTRODUCTION
Discuss roles and responsibilities of different job roles.
Discuss possible benefits to inter-personal and multidisciplinary team working among different job roles.
Discuss possible barriers to inter-personal and multidisciplinary team working among different job roles.
Use of Belbin’s theory to present various job roles.
CONCLUSION
REFERENCES

INTRODUCTION
• Health care professionals play a very important role
in the better access and good quality health care for
the population.
• Their crucial role is to provide the best health care
services and promotion of the people’s health along
with the prevention of diseases.

Receptionist.

Discuss roles and responsibilities.
• In health and social care, the main role of the receptionist is to
welcome the patients, pharmaceutical representatives as well as
the other Doctors.
• The role of the Receptionist is to take the every information
about child.
• It’s role can involve the informed first medical Nurse Doctor.
• Find out the medical history of the patients when needed.

Discuss possible benefits to inter-personal and
multidisciplinary team working.
• Involve broader knowledge about how the other
receptionist can help.
• It can help the other people view Demetri as a unique
individual with interconnected with her family.
• Comprehensive response to Demetri’s family needs.

Discuss possible barriers to inter-personal and
multidisciplinary team working.
• Personal identity difficulty.
• Hard to find the common language.
• Hierarchical attitude of undervaluing some of
the services.

Use of Belbin’s theory.
• It involves capability to recognise the other team members
in the medical receptionist’s strengths and skills.
• Through the particular theory, it can actively allocate the
tasks more appropriately.
• It can concentrate on the main objectives such as providing
information’s to the family members and so on.

A&E Nurse.

Discuss roles and responsibilities.
• The accident and emergency care nurses include a role in
furnishing the medical care towards the patients who are
suffering from particular injury or an acute disease.
• As per case scenario of Demetri, the role of A&E care nurse
is to take his vital signs such as blood pressure, his oxygen
level and so on and examining his physical condition.
• The care nurse must clean the wound on his chest and wash
the area where unnecessary blood stains present.

Discuss possible benefits to inter-personal and
multidisciplinary team working.
• The possible benefits in the role of A&E care nurses can
involve such as the teamwork as well as the team trainings
can make benefits towards the well-being care delivery in
the Emergency ward units (Multidisciplinary in-hospital
teams improve patient outcomes, 2014).
• Having an effective communication among nursing care
team members can effectively foster the care treatment plan
in order to improve the health of Demetri.

Discuss possible barriers to inter-personal and
multidisciplinary team working.
• Not discussing with other nursing care team members
can lead to having lack of information’s regarding
patient’s health.
• An effective communication among care team
members can lead to growing conflicts and can
ultimately affect the well-being of patients.

Use of Belbin’s theory.
• Through having the Belbin’s framework, its team roles are
specifically used to determine the behavioral weaknesses
and the possible strengths within healthcare organizations.
• Whether developing the patients, overcoming the conflicts
or the great performance, the team role reports of the
Belbin can give the language to ensure which nursing care
team member communicate as well as can work together
with having higher understanding.

A&E Doctors.

Discuss roles and responsibilities.
• The Accident and Emergency healthcare professionals
are specifically trained in the life saving techniques
and the resuscitations.
• An accident and emergency Doctors can access and
attend to the patients who generally enters an
emergency room in the healthcare (NHS, health
careers, 2022).

Child Protection Conference (ICPC)
• Through the ICPC, the social care worker can
effectively able to determine the risk of child as well as
its pickup signs that can depict the particular signs of
being neglected and abused.
• Through ICPC, it can effectively share the information
with social care workers and many more who can work
with the multidisciplinary as well as the inter-
professional teams.

Discuss possible benefits to inter-personal and
multidisciplinary team working.
• It can help the Doctors to take better decisions about the
patient’s care treatment.
• It can help the professional to do further more accurate
investigations of the case Demetri.
• It can help to help the Doctors to collaboratively solve
the issues that particularly arises in a Doctors.

Discuss possible barriers to inter-personal and
multidisciplinary team working.
• While providing care services to the patients, there is
always a time pressure included in giving care treatment.
• The various Doctors come from various unique
backgrounds.
• It can need everyday collaboration to be effective.

Use of Belbin’s theory.
• The theory is generally useful to determine the
current requirements of the care team professionals.
• Through the theory, it can critically measure as well
as improves their performance for the care
professionals to be safe and quality as well.

Social worker.

Discuss roles and responsibilities.
 The social care worker can provide an effective care
services and support to patients who are suffering from
specific injuries or some acute illnesses.
 It is the responsibility of the social care worker to prepare
the care planning to improve the well-being of patients.
 The social care worker must do the things that can benefit
Demetri in his future.

Legal and regulatory frameworks.
• The regulations in the healthcare organization can
generally play a significant role.
• As having the legislations and regulatory bodies can
effectively protect the people and patients from various
developing risks as well as can positively furnish various
numerous programs for health and well-being of the
patients.

Discuss possible benefits to inter-personal and
multidisciplinary team working.
• When the social care workers can work in
collaboration with the multidisciplinary team, it can
help them to make better decisions with respect to
their patient’s care.
• It can aid the social worker to investigate the case
scenario such as Demetri as more accurately, as
investigating in a group of people can make them to
know about various viewpoints.

Discuss possible barriers to inter-personal and
multidisciplinary team working.
• The variety of care team members generally come
from different backgrounds: a care team can mainly
succeed when all of the members are similar
background and an educational experience.
• But, the reality of the modern care team is that there
are variety of people coming from various different
backgrounds.

Use of Belbin’s theory.
• In this, the very nine team roles of Belbin's are such as
team workers, resource investigators, social roles, the
thinking roles, shaper, implementer as well as the
action or task roles.
• In this, having knowledge of the Belbin’s team roles
model can aid the social care worker or any individual
to potential determine the strengths as well as the
weaknesses within their care team.

CONCLUSION

As per the above discussion, it is analyzed that the roles such as
receptionist, A&E healthcare professionals, social care worker
and A&E care nurse are quite crucial in healthcare organization.

they all usually work in community such as health and social
care sectors for all the patients and people and play a part in
their life by supporting them in their daily activities and provide
them an effective care so that they can effectively improve their
well-being.

REFERENCES
• Beaulieu, M., Genesse, J.C. and St-Martin, K., 2021. Mistreatment
of older adults. Promoting the Health of Older Adults: The Canadian
Experience, p.183.
• Bridgeman, P.J., Bridgeman, M.B. and Barone, J., 2018. Burnout
syndrome among healthcare professionals. The Bulletin of the
American Society of Hospital Pharmacists, 75(3), pp.147-152.

Cont.
Casey, M., O’Connor, L., Cashin, A., Fealy, G., Smith, R., O’Brien, D., Stokes, D., McNamara, M., O’Leary, D. and
Glasgow, M.E., 2019. Enablers and challenges to advanced nursing and midwifery practice roles. Journal of nursing
management, 27(2), pp.271-277.
Heise, L., Greene, M.E., Opper, N., Stavropoulou, M., Harper, C., Nascimento, M., Zewdie, D., Darmstadt, G.L., Greene,
M.E., Hawkes, S. and Henry, S., 2019. Gender inequality and restrictive gender norms: framing the challenges to health. The
Lancet, 393(10189), pp.2440-2454.
Mirlashari, J., Brown, H., Fomani, F.K., de Salaberry, J., Zadeh, T.K. and Khoshkhou, F., 2020. The challenges of
implementing family-centered care in NICU from the perspectives of physicians and nurses. Journal of pediatric nursing, 50,
pp.e91-e98.

Cont.
• NHS health career, 2022 [Online] Available through:
https://www.healthcareers.nhs.uk/
• Multidisciplinary in-hospital teams improve patient outcomes, 2014
[Online] Available through:
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4173201/
• Primary care receptionist, 2020 [Online] Available through:
https://documentation.ehesp.fr/memoires/2020/mph/oluwaseun_cecelia_ala
soadura.pdf