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Heuristic Website Evaluation of Gates N Fences PDF

   

Added on  2021-04-16

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Heuristic Website Evaluation of Gates N FencesFirst Author NameAffiliatione-mail address1

ABSTRACTThe following paper concludes the evaluation for thewebsite Gates N Fences. This is done by Heuristic methodby expert evaluators. These evaluators have checked thewebsite of the company rigorously to check the seamlessnavigation and user engagement capability. The website hashowever proven to be unsatisfactory and lacks the standardsof proper user engagement. The website authority has beenadvised to plan a remodeling plan for the website. Author KeywordsGates N Fences, Heuristic evaluation, User Interface,conference publications.INTRODUCTIONHeuristic Evaluation Method is a process that involves theevaluation of a website with the help of experienced andexpert evaluators who goes through the website rigorouslyto check on the User Interface and reports on the standardsof the website usability (Nascimento et al., 2016). Thisclarifies the issues in the usability of a website. In addition,this also helps in modifying the problems that theevaluators have experienced while using the website to helpremodeling it according to proper standards. The propermethod for this is to list all the findings acquired by theevaluation process by groups. It also means that there ismore than one, in some cases numerous evaluators involvedin the process that helps in bringing out the issues that mayhave been overlooked before. The following report wouldinclude the evaluation of the website for Gates N Fencesthat is http://www.gatesnfences.com/ by Heuristic Method.The process would include the user-end experiences indetails with the requirement for further modifications. Anyforms that have been used in this used in this purpose havealso been listed. The evaluation would have the appendicesdocuments of website with the important forms generatedby the data collection processes of consent forms, datagathering, risk assessment, instructions for evaluators andfull results. This would help in the proper UI evaluation ofthe website for Gates N Fences by Heuristic Method.EVALUATION METHODThere are some specific set goals for the evaluation of thewebsite for Gates N Fences by Heuristic Method. The firstand foremost set procedure for the evaluation is therigorous surfing through the User Interface of the website tocheck the smooth functionalities. This should be done manya number of times (Myers & Stylos, 2016). Thisexperiences need to be recorded by the evaluators to list theissues or usability advantages throughout the entire websitefor all the web pages listed in the website altogether.It is required that entire aspects of the website are checkedthoroughly as the Heuristic Evaluation of any websitedepends on all the aspects of the website with respect tousability freedom and smoothness. For this, an evaluationpanel comprising of 5 people have been chosen who wouldperform consistency for the images used in the websiteswith their placement and their border alignments includingthe fonts used for the website (Jaferian et al., 2014). Inaddition to this, the content and the images used in thewebsite must be checked for their relevance in the specificplaces for the website. This must be done as consistencylevels are a priority for any website under evaluationprocess. After this, redirection of one webpage to another inthe website needs proper checking; otherwise the qualityand standards of the website would not be properly justified(Fung et al., 2016). Unswerving user experience would alsobe a part of the process that would require thoroughchecking of the borders, padding and margins used. Theease of use of the website would be then made sure fromthe user end with these methods combined.PRODUCTS EVALUATEDThe website for the organization Gates N Fences has beenevaluated in this report as the product website. The websitecan be found at the URL http://www.gatesnfences.com/.The Heuristic evaluation method would have the followingmethodologies under inspection with the help of these 5evaluators:The System Status VisibilitySimilarity with Real WorldUser Control and FreedomConsistency and StandardsPrevention of ErrorsRecognition before recallUser flexibilityMinimalist design and AestheticFast recovery from errorsProper DocumentationRECOMMENDATIONS FOR CHANGES ACCORDING TORESULTSAs far as the findings have been confirmed, the website ofGates N Fences has a poor User Interface that should berevamped if the organization needs to be benefitted. Thesuggestion of the evaluators has been about the websiteremodelling with more subtlety and graphical use of iconsand pictures (Paf et al., 2016). The website should havebeen primarily developed in a consistent form keeping allthe aspects of proper website creation in mind includingwebsite image, colour coding and font. The website isrecommended to be made more agile with the help ofsynchronizing of the backgrounds and the pictures. Thewebsite should have emergency exit options to exit thesystem while in use for adverse purposes (Geng & Tian,2015). In addition, the agility of the website should be2

enlisted with flexibility of use. The contexts and contents ofthe website is advised to be kept at minimum and compactalong with the addition of a section called FAQs that wouldallow the visitors to ask questions about the website,products, inconveniences or the organizations while surfingthe website.RISK ASSESSMENTThe findings have suggested that there are few risksassociated with the Heuristic evaluation as described asbelow:Connectivity problems of network might befaced.Incompatibility of the website with that of theconnecting devices may be found.Biased perspectives of an evaluator can beseen (Hasan, 2014). DATA GATHERING FORMSEvaluation Method: The data gathering method for theHeuristic Website Evaluation for Gates N Fences have beendone following a set of stages. This can be depicted withthe help of the stage cycle as below:Figure 1: EVALUATION METHOD(Source: Created by Author with SmartArt)Proportion of Aggregation of problems found: There arepresence of problems in the website as found by theevaluators. The charts that were presented to the evaluatorsfollowed a specific format, which contained the Heuristicsevaluated in from the website. The following is the tablethat was presented to the evaluators:Problemfound(write asingleproblemin thespace) Heuristic(s)violatedHow was it found:TaskWebsite ispoorlydesigned interms ofnavigation,8Website is easy tonavigateContentUnderstandingandcontentdisplaySearching dataEntering dataThere is noproperredirectionprocessand theimages arenot clear.Website isnotprofessional10Display of contentUnderstanding thecontentProfessionalismmaintainedError in navigationTable 1: Heuristic Evaluation(Source: Created by the Author)The same Heuristic Evaluation paper containing the chartwas given to all the participating evaluators and they wereasked to fill out the form while going through the websitefor Gates N Fences. TASK SEVERITYThe aggregated evaluation would be represented by thechart taken as a whole as below. The markings are givenfollowing the Nielsen Heuristic Evaluation scoring out of 0to 4 with the evaluation process being conducted by fiveevaluators and with the severity ratings described for theease of the participants:Scores: 0 = No usability issues found1 = Cosmetic issues in usability, no need of fixing unless the developers have time2 = Minor issues in usability, may be avoided 3 = Major issues in usability, highest priority required4 = Major catastrophe, without fixing the issues the websitecannot be launched3

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